Location was close to hospital as I was in town for testing.
The location is decent and close to food, shopping and downtown. Parking is $7 a night. Rooms are dated amd cruddy. Anyone who desires a very ckean room should pass. A close look at the room after check in revealed crumbs and hair in the carpet. A dirty tub / shower and corners with years of crud. The place is showing it's age with scruffy furniture and finishes. Not worth the price. Housekeeping knocks at 8 am. Since the virus they dont do turn down or empty trashcans so not sure why they do this..The front desk team was pleasant and friendly.
Excellent experience! Staff members were all courteous and professional. The beds were superb! Our room was quiet and we were very pleased. Staff did what they could with the virus limitations in lieu of the breakfast. Hotel was clean.
I did not like the new policy on Parking. They now charge a fee. This was never done in the past and it left a bad taste.
When we arrived at approximately 4:30 PM we were told that our room was not ready and though we waited only about 10 minutes, we paid for the room to be ready at 3:00 PM (check-in) time. When we arrived to the room we found the heating system was not working. Instead of the staff moving us when they found that it could not be corrected we were told by the front that the hotel was filled and that maintenance would be notified. A text to the person (Doris) who sent a welcome text before we were moved. The heating system in the room that we were moved to was so loud Each time it came on and seemed to be malfunctioning. We did not report this because it seemed to be fruitless. This was our worst experience at a Hampton Inn. The bright spot was a housekeeper (Cora). She was very pleasant and should be commended for her sweet spirit.
The king bed was a little too soft for me; nevertheless, I really liked the spaciousness of the room and the set up was good.
Easy location , rooms clean , comfortable bed and pillows
nice hotel, close to downtown savannah, great location
Very nice and clean. The staff from check in, breakfast, and check out were very helpful. We enjoyed our stay. Thank you.
The bedroom was well-appointed, very clean and welcoming. The staff were helpful, and it made my quick visit to Savannah quite worthwhile.
Hampton Inn & Suites Savannah/Midtown places you within 2 miles (3 km) of popular sights like Oglethorpe Mall and Hunter Army Airfield. This 120-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free on-the-go breakfast is included with your stay and awaits you each morning from 6 AM to 10 AM.
All 120 rooms feature MP3 docks, refrigerators, and coffee makers. Guests can expect 37-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport down comforters. Free weekday newspapers, safes, and ironing boards are also standard.
At Hampton Inn & Suites Savannah/Midtown, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. Self parking is available for USD 7.00 per day. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and tours or tickets. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Location was close to hospital as I was in town for testing.
Dear Anonymous, It’s wonderful to know you enjoyed your stay. Thank you for your time in sharing a review and we hope to see you again. Best, Gautam Shetty General Manager
Dear Anonymous, It was our pleasure hosting you and we appreciate your time in reviewing our hotel. We hope to see you again upon your return to the area. Sincerely, Gautam Shetty General Manager
The location is decent and close to food, shopping and downtown. Parking is $7 a night. Rooms are dated amd cruddy. Anyone who desires a very ckean room should pass. A close look at the room after check in revealed crumbs and hair in the carpet. A dirty tub / shower and corners with years of crud. The place is showing it's age with scruffy furniture and finishes. Not worth the price. Housekeeping knocks at 8 am. Since the virus they dont do turn down or empty trashcans so not sure why they do this..The front desk team was pleasant and friendly.
Dear Richmitch, Thank you for noting our good location and pleasant staff despite being underwhelmed with your stay overall. I'm very sorry that we disappointed you. We've had to adjust how we service our occupied rooms in an effort to maintain social distancing. We appreciate your feedback and will take it into consideration as we continually update and improve our hotel. Thank you for staying with us. Sincerely, Gautam Shetty General Manager
Excellent experience! Staff members were all courteous and professional. The beds were superb! Our room was quiet and we were very pleased. Staff did what they could with the virus limitations in lieu of the breakfast. Hotel was clean.
Dear Anonymous, Thank you for taking the time to share your feedback. I’m pleased to hear our courteous staff and cleanliness made for an enjoyable stay. We appreciate your kind comments and hope to host you again. Safe Travels, Gautam Shetty General Manager
I did not like the new policy on Parking. They now charge a fee. This was never done in the past and it left a bad taste.
When we arrived at approximately 4:30 PM we were told that our room was not ready and though we waited only about 10 minutes, we paid for the room to be ready at 3:00 PM (check-in) time. When we arrived to the room we found the heating system was not working. Instead of the staff moving us when they found that it could not be corrected we were told by the front that the hotel was filled and that maintenance would be notified. A text to the person (Doris) who sent a welcome text before we were moved. The heating system in the room that we were moved to was so loud Each time it came on and seemed to be malfunctioning. We did not report this because it seemed to be fruitless. This was our worst experience at a Hampton Inn. The bright spot was a housekeeper (Cora). She was very pleasant and should be commended for her sweet spirit.
Dear JGJ, I'm very sorry for your poor arrival experience and I regret that you experienced issues with the heating system. My apologies that we did not resolve these issues to your satisfaction. Thank you for staying with us and for your time in sharing feedback. Your remarks help us to improve and serve our guests better. Sincerely, Gautam Shetty General Manager
The king bed was a little too soft for me; nevertheless, I really liked the spaciousness of the room and the set up was good.
Dear William, I'm glad that our location was well suited to your visit. We appreciate the feedback and thank you for choosing us. Sincerely, Gautam Shetty General Manager