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I have stayed at this location several times while traveling to and from Florida. It has always been clean and relatively quiet. The staff has always been pleasant and efficient. The breakfast is a cut above the average hotel breakfast and the dining area is always clean and well managed.
Awful experience. Avoid this place! We arrived late at night after being on the road for hours. When we got there, the night clerk Kenny was not able to activate keys for us, so we were not able to check in timely. After making several phone calls to coworkers to figure out how to operate the key machine, he told us to have a seat in the lobby. We sat there in the lobby for 30 minutes while he tried to figure out how to activate a room key. He then left the desk and went upstairs and unlocked the door to our room and told us we would get keys in the morning. At this point it was almost midnight. When the morning came, I asked for the manager on duty but I was told there was no manager on duty at the time but that the manager would arrive hours later. We were offered nothing to make up for this ordeal. Accommodations were subpar as well.
Loved this facility! Clean, nice property. Staff was helpful.
What I didn’t like is that orbitz delayed sending our reservation. We had to wait for 40 minutes before the front desk at the hotel had our reservation Very disappointed in Orbitz!!!!!!
Hotel was very clean and staff were very accommodating.
All was good, clean and free breakfast. Good location.
Our room was fine but the other 2 rooms in our party had issues. One had a broken door handle on the bathroom door and the fridge "ticked" constantly and the other room smelled with mildew. They were told that they couldnt be moved because they were sold out that night and there was nothing that could be done. We were there for 3 nights. Upon check out, rhese matters were brought to the attention of the asst mgr and adjustments were made. However! Our orbitz deal included a $10 credit per day toward excursions but the desk clerk "was too busy" to figure out how to handle this (he worked 2 double shifts) and didnt have time to make a phone call.
Loved having a great breakfast every day and snacks available at night. The staff was very helpful and friendly.
Property was clean, beds were comfortable. Pool area was well maintained. Staff was friendly. Breakfast was good and breakfast hostess was very helpful. Would stay here again if passing through.
Pleasant staff, right off the highway, quick check in and out
The hotel is conveniently located off the interstate, the staff was friendly, the breakfast was nice, and the hotel was clean, all in all a winner.
Lady at the front desk was very helpful. When I asked her about towels for the pool she brought some right out.
Friendly staff and clean beds were very comfortable
It is a budget hotel with the basics... difficult access makes it confusing for anybody picking you up like UBER
We had to find a hotel at the last minute and were going to arrive very late, but they were so accommodating and put us at ease. Very gracious and the place was perfect. Wish we could’ve been there longer.
There were soiled linens in the bathroom and we were in room 103 and discovered the window was wide open! There were no toiletries in the bathroom so when I reported this to the front desk she offered us toiletries but said housekeeping was gone! Disgusting experience!!!
Best Western Plus Richmond Hill Inn places you within a 15-minute drive of Richmond Hill Historical Society Museum and Sterling Links Golf Club. This 59-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour fitness center.
Free continental breakfast is offered on weekdays. Savor a meal from the comfort of your room with 24-hour room service, get a quick energy boost at the coffee shop/café, and chat with other guests at the free daily manager's reception.
All 59 soundproofed rooms provide iPod docks, microwaves, and refrigerators. Guests can expect 37-inch flat-screen TVs with cable channels and DVD players, along with free WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer deep soaking tubs, hydromassage showers, hair dryers, and designer toiletries. Coffee makers, free weekday newspapers, and free local calls are also available.
At Best Western Plus Richmond Hill Inn, guests enjoy features like an indoor pool, a 24-hour fitness center, and a spa tub. Free parking is included with your stay. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this family-friendly hotel include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.