Good service, room clean and good breakfast
Hotel appeared to have been recently updated. It was clean, bed was very comfortable, morning breakfast was pretty good, and the staff was friendly and professional. The extras cost above that of the lesser quality hotel we were staying in was well worth it. Since we go to Savannah often to see family, we will be staying at the Best Western again in the future.
All was good normally stay here because of service.
Clean room and good breakfast, the only minus is that there is no fan in the bathroom.
Good location. Staff was rude and uncaring about their guests. As I waited for my husband to go and check the room. The entire tv had to be teplaced the maintenance man. One of the beds was missing a blanket. Rusy panels inside room by window no cover for the air conditioner. While I was waiting for the tv to be removed another guest came back to the front to report his room was not cleaned and there were beer cans left in the room he was assigned. She didn't apologize just gave him another room. The n ect night while waiting for clean towels at the front desk amd ederly couple traveling with their grand children called two days prior to arrival to request a room on the first floor when they arrived they were given a room on the third floor in the back of the hotelcand wad told it was close to elevator. This hotel does not any hotel reservation request. Which is a sad way to do business.
Close to the area visiting. Restaurants close too.
This motel is outside Savannah which is a wonderful city to visit.
Great proximity to shopping/conveniences/eating, clean rooms & nice bathtub. The kitchen dining area is horribly crowded for the number of guests staying at this hotel. Breakfast was jam-packed in small dining area, practically a fire hazard. This hotel needs to expand their dining area for appeal to guests & to meet occupancy code.
I have stayed at this facility at least 3 or 4 times. It's a nice size room, always clean and has frig, microwave, nice TV, sink outside of tub and toilet area and good breakfast.
Clean and convenient to city
Good location. Breakfast was very good and the staff was friendly and knowledgeable.
The place is clean, quiet, large and the people are polite and professional.
Overall happy with stay. Wait 5 minutes after flushing toilet to jump in shower as you will only get hot water. Son tried going to wafflehouse next door at 9:30 pm but staff didn't seem interested in serving him. Same problem with the next foodplace.
Air condition was off upon check in. It was super hot in the room for the first 2-3 hours
Staff was friendly and helpful. However, we stayed all of 2 minutes. We walled to find cockroaches crawling down the wall
The outside was run down. The rooms were clean and adequate. Staff did not respect the “do not disturb” sign. We were woken up early multiple days in a row. When we pointed out the sign they continued to ask for our garbage and towels, while ignoring our request for them to return at a later time.
Good service, room clean and good breakfast
Thank you for your response!
Thanks for your response!
Hotel appeared to have been recently updated. It was clean, bed was very comfortable, morning breakfast was pretty good, and the staff was friendly and professional. The extras cost above that of the lesser quality hotel we were staying in was well worth it. Since we go to Savannah often to see family, we will be staying at the Best Western again in the future.
Hi Norman,Thank you for your wonderful feedback! We're glad to know that you noticed the recent updates we made to our hotel. Ensuring our property is well-maintained and up-to-date is important to us, and we're pleased that you found it clean and comfortable. A good night's sleep is essential, and we're thrilled that the bed provided you with the comfort you needed for a restful stay. It's great to hear that you enjoyed our morning breakfast. We strive to provide a satisfying dining experience, and we're pleased that you found it pretty good. Our staff takes great pride in providing friendly and professional service, and we're thrilled that they made a positive impression on you. We will pass on your compliments to our team, as it will serve as wonderful motivation for them to continue delivering exceptional hospitality. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back for another enjoyable visit soon!
All was good normally stay here because of service.
Hi Brenda,Thank you for choosing to stay with us again! We're thrilled to hear that you had a good experience during your recent stay at our hotel. Providing exceptional service and creating a positive experience for our guests is what we strive for, and we're glad to know that we could make your stay enjoyable. Thank you for being a valued guest, and we look forward to welcoming you back for another fantastic stay soon!
Clean room and good breakfast, the only minus is that there is no fan in the bathroom.
Thanks for your feedback!
Good location. Staff was rude and uncaring about their guests. As I waited for my husband to go and check the room. The entire tv had to be teplaced the maintenance man. One of the beds was missing a blanket. Rusy panels inside room by window no cover for the air conditioner. While I was waiting for the tv to be removed another guest came back to the front to report his room was not cleaned and there were beer cans left in the room he was assigned. She didn't apologize just gave him another room. The n ect night while waiting for clean towels at the front desk amd ederly couple traveling with their grand children called two days prior to arrival to request a room on the first floor when they arrived they were given a room on the third floor in the back of the hotelcand wad told it was close to elevator. This hotel does not any hotel reservation request. Which is a sad way to do business.
Unfortunately, I believe you are complaining about another hotel property. We are 2 floor hotel property.
Close to the area visiting. Restaurants close too.
Hi Cynthia,Thank you for sharing your rating and feedback. We are glad our hotel's location met your needs and made your stay convenient. Thank you for staying with us, and we hope to see you on your next trip to the area.
Hi Eun,It was our pleasure to host you, and we're glad you enjoyed your stay with us. Thank you so much for the 5/5 rating, and we hope to welcome you again soon!
This motel is outside Savannah which is a wonderful city to visit.
Hi Daniel,Thank you for your feedback and for rating us perfectly. We are glad to hear that you found the city to be wonderful! We are always striving to provide our guests with comfortable accommodations and excellent service, and we are very glad to be able to do so for you. Looking forward to serving you again!
Thanks for your feedback!