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Recent guest reviews

Very professional staff dealing with hotel clients and managing property itself which is undergoing renovations. Our stay was in no way hampered by the work being done and we thoroughly enjoyed the heated outdoor pool! Perfect location. Try the excellent BBQ across the road—

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Love the staff, always friendly and helpful. We stayed in a newly renovated room. The door wouldn’t shut, light in the bathroom wasn’t working and the paint on the door frame was peeling off. No housekeeping service during our 6 night stay. Twice had to track down toilet paper, tissues and towels. A lot builds up in 6 nights lol

I have never stayed at a property of this level where the staff was as knowledgeable, helpful, and friendly as at The Hotel Saratoga. Both front desk/managers could not have been more kind or accommodating. There is also a lovely lady who works so hard managing the breakfast spread and keeping everything clean. No matter what time you go down to eat, there is lots of fresh food, and the area is spotless. The hotel has lots of free parking. It is located on the main street of Saratoga Springs, just a mile or 2 away from the main downtown area with all its shops and restaurants. Very convenient for visiting Skidmore as well. The day I checked out, a crew started on a huge renovation project, so I know The Hotel Saratoga will be even better in the future.

Green tree Saratiga Spring park next to the hotel.Very convenient to go in and out.And staffs very friendly and helpful.they hv a small gift store and give thd post cards for free.Very fresh nice clean new hotel

Stuff was really nice and helpful! Room was big with the nice view from the window. I'd love to come back again!

Very nice hotel for the money. Clean, nice staff, room was big enough, and located just outside of the main part of town (only a 3 minute drive).

The lady Dallas at the front desk Was super friendly and very helpful even though had a super late check in

the walls are thin and I heard the room next to me all night difficult to get any sleep

clean and safe, the staff are nice and professional.

Convenient location away from super busy areas. Clean spacious room.

S Broadway Saratoga Springs NY

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Saratoga Spa State Park is within a 5-minute walk of The Hotel Saratoga, Ascend Hotel Collection while other popular sites like Saratoga Performing Arts Center are within a couple of miles (3 km). This hotel has 73 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and a 24-hour gym.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 6:00 AM to 10:00 AM. Sit down for a leisurely bite to eat at the onsite bistro, or enjoy a drink at the bar/lounge.


Rooms

Guests can expect 42-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, and toothbrushes and toothpaste. Refrigerators, microwaves, and coffee makers are other standard amenities.


Property features

At The Hotel Saratoga, Ascend Hotel Collection, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking and a free area shuttle. Front-desk staff can answer questions 24/7, and assist with luggage storage, concierge services, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Other amenities at this golf hotel include a business center, a seasonal outdoor pool, and coffee/tea in a common area.

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Room, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 2 Queen Beds, Non Smoking (Efficiency)

2 Queen Beds | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for The Hotel Saratoga, Ascend Hotel Collection

Everyone (21) Couples (5) Family (10)
5
Everyone

By on Oct 29, 2023

Review comment responded on Nov 18, 2023

Thank you for taking time to complete our survey we are so glad you enjoyed your stay

2
Everyone

By on Oct 21, 2023

Review comment responded on Nov 10, 2023

Michael, I'm sorry to hear that you did not have the best experience staying with us. We value your feedback and would love to make things right!

5
Everyone

By on Aug 27, 2023

Review comment responded on Sep 17, 2023

Jonah, thank you for taking the time to respond to our survey! We hope you visit us again soon!

1
Everyone

By on Aug 26, 2023

Review comment responded on Sep 16, 2023

Katherine, we apologize your stay was not up to standard. Please let us know how we can improve your next stay!

5
Everyone

Very professional staff dealing with hotel clients and managing property itself which is undergoing renovations. Our stay was in no way hampered by the work being done and we thoroughly enjoyed the heated outdoor pool! Perfect location. Try the excellent BBQ across the road—

By on Aug 20, 2023

Review comment responded on Aug 22, 2023

Elizabeth, Thank you for staying with us! We are so glad to hear that you enjoyed your stay! We look forward to hosting you again soon

5
Family

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By on Jul 9, 2023

Review comment responded on Jul 11, 2023

Thank you for taking the time to complete our survey! We appreciate your feedback

5
Everyone

By on Jul 8, 2023

Review comment responded on Jul 11, 2023

Thank you for taking the time to complete our survey! Your feedback is greatly appreciated!

4
Partner Couples

Love the staff, always friendly and helpful. We stayed in a newly renovated room. The door wouldn’t shut, light in the bathroom wasn’t working and the paint on the door frame was peeling off. No housekeeping service during our 6 night stay. Twice had to track down toilet paper, tissues and towels. A lot builds up in 6 nights lol

By on Jun 27, 2023

Review comment responded on Jul 3, 2023

Stacey, we appreciate you taking the time to leave a review! Our staff goes above and beyond to try and make our guest feel comfortable and satisfied. We apologize you didn't receive service during your long stay we try to provide full service every three days. We appreciate you being understanding and we have made notes of the work the needs to be touched up in the room.

5
Family

I have never stayed at a property of this level where the staff was as knowledgeable, helpful, and friendly as at The Hotel Saratoga. Both front desk/managers could not have been more kind or accommodating. There is also a lovely lady who works so hard managing the breakfast spread and keeping everything clean. No matter what time you go down to eat, there is lots of fresh food, and the area is spotless. The hotel has lots of free parking. It is located on the main street of Saratoga Springs, just a mile or 2 away from the main downtown area with all its shops and restaurants. Very convenient for visiting Skidmore as well. The day I checked out, a crew started on a huge renovation project, so I know The Hotel Saratoga will be even better in the future.

By on Feb 7, 2023

Review comment responded on Feb 7, 2023

Thank you so much for your great Review of The Hotel Saratoga. My entire Team and I appreciate you taking the time to write a review. We focus on making our guests feel welcome. We are so pleased that you enjoyed your stay

4
Everyone

By , from PITTSFORD on Jan 7, 2023

Best Western Plus Saratoga Springs

3291 S Broadway, Saratoga Springs, NY 12866-6203
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