Staff was great, free breakfast which had quite a variety and very clean rooms!
Orbitz dropped the ball. Could not book room had to do it on my own.
Staff was great, convenient location however we reserved a 2 room suite but ended up in a single.
Comfy, clean, polite, great breakfast
The BIG PROBLEM was the person at the front desk the night we checked in. I booked a more expensive room, for the sitting area and balcony. My daughter had just finished her Masters program at Dartmouth, so I wanted something nice. We were meeting in town for dinner before she left for California. Our room turned out to be tiny, with just two beds. I went down and told front desk, but the lady did NOT care. She said the room was picked at random because I went thru Orbitz, and I should have read the fine print !!??? That was it !! She did NOT want to be bothered !! She just brushed us off !!! I was so ANGRY !! I have been using Orbitz for years. I have traveled everywhere, and never had a problem. I have always been given the room that I booked, and paid for. I DID NOT like the way we were dismissed. I will not recommend this hotel to visiting friends.
Staff very nice & welcoming. Hotel property, hotel & room very pristine. It’s centrally located, so you can walk to restaurants & shops. They have their own parking garbage (flat fee). Would definitely stay here again (already planning another)!
Great hotel - very clean, quiet and walkable to lots of dining options.
Location is their best quality
Very clean and family friendly. Breakfast was also great.
Room wasn’t ready until after 4 pm. Two small children with us. Heating unit in room made floor vibrate it was so loud. Disappointed
Great location, very nice property, and nice staff.
Location great! Staff awesome! Great place to stay!!!
I went with my 3 children only to go swimming in the indoor pool and upon checking in find out that it was booked up. Asked for credit to come another day and was refused
We loved this hotel. It was spotless which is especially important during this COVID time. Breakfast was well run and good: most days there were scrambled eggs, biscuits, french toast sticks, bagels, cereal, muffins, fruit cups, fruit juices, yogurt, potatoes. You ordered and the staff handed you your order. Hotel was centrally located within walking distance to all and only a block away from Broadway. Pool and hot tub were open. You signed up to reserve a time. No more than 10 at any time could use the pool. Most nights our party of 6 had it all to ourselves. Price was excellent for August in Saratoga due to the fact that the track and most attractions were closed due to the pandemic. We especially enjoyed the balcony on the second floor of the hotel which was open to all guests. I highly recommend staying at the Hampton Inn & Suites and look forward to visiting again in better times. Tip: Eat at the Olde Bryan Inn which is nearby. Food is outstanding and you can walk there easily.
Hampton Inn & Suites Saratoga Springs Downtown places you next to New York State Military Museum and The Children's Museum at Saratoga. This hotel has 123 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free buffet breakfast is included with your stay and awaits you each morning from 6:00 AM to 10:00 AM.
Guests can expect free WiFi and 43-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Microwaves, coffee makers, and free local calls are also standard. Housekeeping is available once per stay.
Guests of Hampton Inn & Suites Saratoga Springs Downtown have access to an indoor pool, a gym, and free WiFi in public areas. Self parking is available for USD 12.00 per day. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a spa tub, a 24-hour business center, and express check-out.
Staff was great, free breakfast which had quite a variety and very clean rooms!
Orbitz dropped the ball. Could not book room had to do it on my own.
Staff was great, convenient location however we reserved a 2 room suite but ended up in a single.
Thank you for choosing the Hampton Inn & Suites Saratoga Springs, I appreciate you taking the time to share your feedback. We hope to welcome you again soon
Comfy, clean, polite, great breakfast
On behalf of the entire hotel team, I want to thank you for sharing about Your most recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
The BIG PROBLEM was the person at the front desk the night we checked in. I booked a more expensive room, for the sitting area and balcony. My daughter had just finished her Masters program at Dartmouth, so I wanted something nice. We were meeting in town for dinner before she left for California. Our room turned out to be tiny, with just two beds. I went down and told front desk, but the lady did NOT care. She said the room was picked at random because I went thru Orbitz, and I should have read the fine print !!??? That was it !! She did NOT want to be bothered !! She just brushed us off !!! I was so ANGRY !! I have been using Orbitz for years. I have traveled everywhere, and never had a problem. I have always been given the room that I booked, and paid for. I DID NOT like the way we were dismissed. I will not recommend this hotel to visiting friends.
Thank you for choosing the Hampton Inn & Suites Saratoga Springs
Staff very nice & welcoming. Hotel property, hotel & room very pristine. It’s centrally located, so you can walk to restaurants & shops. They have their own parking garbage (flat fee). Would definitely stay here again (already planning another)!
Thank you for choosing the Hampton Inn & Suites Saratoga Springs.
Great hotel - very clean, quiet and walkable to lots of dining options.
Thank you Diane! See you again soon we hope!
Thank you for choosing the Hampton Inn & Suites Saratoga Springs, I appreciate you taking the time to share your feedback. We hope to welcome you again soon