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The Phoenix Hotel

Property class: 3
VIP Access

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Photo gallery for The Phoenix Hotel

Bar (on property)
Interior
Outdoor pool, a heated pool
Fireplace
42-inch flat-screen TV with cable channels, TV, iPod dock

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Breakfast available

Explore the area

View in a map
601 Eddy St, San Francisco, CA, 94109
  • Place, Van Ness Avenue
    ‪3 min walk‬
  • Place, Bill Graham Civic Auditorium
    ‪6 min walk‬
  • Place, San Francisco City Hall
    ‪6 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Poolside Two Queen Room

Poolside Two Queen Room | In-room safe, desk, iron/ironing board, free WiFi

Poolside Two Queen Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Room

Two Queen Room | In-room safe, desk, iron/ironing board, free WiFi

Two Queen Room

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible Two Double Room

Accessible Two Double Room | In-room safe, desk, iron/ironing board, free WiFi

Accessible Two Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio King Suite

Studio King Suite | In-room safe, desk, iron/ironing board, free WiFi

Studio King Suite

  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Poolside King Room

Poolside King Room | In-room safe, desk, iron/ironing board, free WiFi

Poolside King Room

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible King Room

In-room safe, desk, iron/ironing board, free WiFi

Accessible King Room

  • Sleeps 2
  • 1 King Bed

View all photos for King Room

In-room safe, desk, iron/ironing board, free WiFi

King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Deluxe King Room | In-room safe, desk, iron/ironing board, free WiFi

Deluxe King Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite

King Suite | In-room safe, desk, iron/ironing board, free WiFi

King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Headliner Suite

Headliner Suite | In-room safe, desk, iron/ironing board, free WiFi

Headliner Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

In-room safe, desk, iron/ironing board, free WiFi

Superior King Room

  • Sleeps 2

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About the neighborhood

San Francisco

Located in Downtown San Francisco, The Phoenix Hotel is within a mile (2 km) of popular sights such as Moscone Convention Center and Union Square. This 44-room, 3-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Great American Music Hall - 3 min walk - 0.2 miles
  • Van Ness Avenue - 3 min walk - 0.2 miles
  • Asian Art Museum of San Francisco - 5 min walk - 0.3 miles
  • Bill Graham Civic Auditorium - 6 min walk - 0.4 miles
  • San Francisco City Hall - 6 min walk - 0.4 miles

Getting around

  • San Francisco Station - 4 min drive
  • Market St & Larkin St Stop - 9 min walk
  • San Francisco Intl. Airport (SFO) - 28 min drive

Restaurants

  • ‪Sungho - ‬3 min walk
  • ‪Saigon Sandwich - ‬1 min walk
  • ‪Philz Coffee - ‬3 min walk
  • ‪Hải Ký Mì Gia - ‬2 min walk
  • ‪Outta Sight Pizza - ‬3 min walk

About this property

The Phoenix Hotel

Guests staying at The Phoenix Hotel enjoy an outdoor pool, free WiFi in public areas, and a vending machine. Self parking is available for USD 25 per night. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a water dispenser and an ATM.
Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Bathrooms have hair dryers, designer toiletries, and bathrobes. IPod docks, coffee makers, and ceiling fans are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: USD 15 to 30 for adults and USD 15 to 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Chambers

Things to do

  • Heated pool
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • Built in 1956
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25.00 per pet, per day
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately USD 15 to 30 for adults, and USD 15 to 30 for children
  • Self parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).
Property Registration Number 016235201001

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Phoenix Hotel Joie de Vivre Boutique Hotel
Phoenix Hotel Joie de Vivre Boutique Hotel San Francisco
Phoenix Joie de Vivre Boutique
Phoenix Joie de Vivre Boutique San Francisco
Phoenix Hotel San Francisco
Phoenix Hotel
Phoenix San Francisco
Phoenix Hotel a Joie de Vivre Boutique Hotel
The Phoenix Hotel Hotel
The Phoenix Hotel San Francisco
The Phoenix Hotel Hotel San Francisco

Frequently asked questions

Is free cancellation available at The Phoenix Hotel?

The Phoenix Hotel offers free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at The Phoenix Hotel?

As of Apr 27, 2026, prices found for a 1-night stay for 2 adults at The Phoenix Hotel on May 3, 2026 start from $137, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of The Phoenix Hotel?

This hotel is situated in Downtown San Francisco, just steps from Great American Music Hall, and within a 10-minute walk of Van Ness Avenue and San Francisco City Hall. You'll also find Oracle Park and San Francisco Bay within a short drive.

Is parking available on site at The Phoenix Hotel?

Yes, parking is offered for USD 25 per night with in/out privileges. Wheelchair-accessible van parking is also available for guests.

Does The Phoenix Hotel include a casino on the premises?

No, The Phoenix Hotel doesn't have a casino.

Is there an indoor pool at The Phoenix Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at The Phoenix Hotel?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Are there hot tubs at The Phoenix Hotel?

No, but this hotel does have a heated pool.

Does The Phoenix Hotel have a restaurant that serves breakfast?

Yes, The Phoenix Hotel serves to-go breakfast for a surcharge each morning at Chambers.

Does The Phoenix Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at The Phoenix Hotel for a fee of USD 25.00 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at The Phoenix Hotel?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to The Phoenix Hotel?

The closest major airport to The Phoenix Hotel is San Francisco Intl. Airport (SFO), which is 14.2 mi away (28 minutes by car). Another top airport is Oakland Intl. Airport (OAK), which is located 20 mi away (40-minute drive).

Are there rooms with balconies that I can book at The Phoenix Hotel?

No, you won't find guestrooms with balconies at The Phoenix Hotel.

The Phoenix Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 691 out of 1007 reviews
Rating 8 - Good. 188 out of 1007 reviews
Rating 6 - Okay. 64 out of 1007 reviews
Rating 4 - Poor. 34 out of 1007 reviews
Rating 2 - Terrible. 30 out of 1007 reviews

9.0/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Sarah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff member we interacted with was so friendly, helpful, and ready to make recommendations. The kids in our group loved the heated pool and the parents loved being able to sit right outside the room in the courtyard after bedtime. A few things on the property have been well-used, but everything was clean, beds were comfortable and it all has a charm.
Stayed 2 nights in Mar 2026

10/10 Excellent

Molly

Liked: Cleanliness, amenities, property conditions & facilities
Super helpful and friendly staff. Rooms aren't luxurious, but they are clean, comfortable and stylish. Appreciated ample onsite parking. Fun vibe - We met other guests hanging out in the courtyard. Enjoyed learning about the history of the building.
Stayed 1 night in Jan 2026

10/10 Excellent

Eileen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
beautiful pool, staff very professional and welcoming, rooms are always beautiful, always a great coming to this hotel even for the price ☺️
Stayed 1 night in Jan 2026

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything was great! Would stay again. Richard is the best!
Stayed 1 night in Jan 2026

8/10 Good

Amber Jean

Traveled with family
Liked: Cleanliness, staff & service, amenities
Rooms definitely need some updating. It’s probably an electrical fire waiting to happen. Cool eclectic vibes. It had a cute courtyard and our girls enjoyed the pool.
Stayed 2 nights in Jan 2026

10/10 Excellent

Scott

Liked: Cleanliness, staff & service
Clean. Personal friendly service.
Stayed 1 night in Jan 2026

10/10 Excellent

Scott

Stayed 1 night in Jan 2026

10/10 Excellent

Diana

Liked: Cleanliness, amenities
Fantastic
Stayed 2 nights in Jan 2026

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities
Love this SF Staple!!
Stayed 1 night in Jan 2026

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

Agnes

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful outdoor setting-peaceful and relaxing. The room was clean, the bed was comfortable and the staff was friendly and accommodating.
Stayed 2 nights in Jan 2026

10/10 Excellent

David

Stayed 3 nights in Jan 2026

10/10 Excellent

Carissa

Stayed 1 night in Jan 2026

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities
While the neighborhood may look unsettling, once you get inside you'll find an historic gem. Large, clean rooms with updated bathrooms, modern amenities, great connectivity for work, and best of all, a welcoming and always friendly staff. As someone who travels all the time and stays at Hiltons and Marriotts, this place has great character and is safe. Highly recommend!
Stayed 5 nights in Jan 2026

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
End of an era
Stayed 1 night in Dec 2025

10/10 Excellent

sukhpal

Stayed 1 night in Jan 2026

10/10 Excellent

Josh

Stayed 2 nights in Jan 2026

10/10 Excellent

mike

Stayed 1 night in Jan 2026

10/10 Excellent

Jodi

Stayed 2 nights in Jan 2026

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from all of the staff, who were all super friendly. We got there early in the day and expected to have them hold our bags and return later to check in but they gave us a happy surprise when they said they had a room available for us. One note - the rooms aren't quiet to outdoor sounds. That didn't bother us because were where there for a party which was on property.
Stayed 1 night in Jan 2026

10/10 Excellent

Hillary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Shaochen

Liked: Cleanliness, staff & service, amenities
Great stuff and room is vibe
Stayed 1 night in Dec 2025

10/10 Excellent

Cindy

Traveled with group
Liked: Cleanliness, staff & service, amenities
Love this place so much! So many great memories were made there.I will miss it dearly!
Stayed 1 night in Dec 2025

10/10 Excellent

Susan Zweigle

Stayed 2 nights in Dec 2025

10/10 Excellent

Sarah

Liked: Property conditions & facilities
Loved the on site parking directly in front. The staff was excellent. I really wanted to go in the heated pool. Check in and check out times are absolutely fabulous.
Stayed 2 nights in Dec 2025

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