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The Phoenix Hotel

3.0 star property
Hotel with an outdoor pool, a short walk to Bill Graham Civic Auditorium
VIP Access

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Photo gallery for The Phoenix Hotel

Outdoor pool, a heated pool
Interior
Exterior
Exterior
Bar (on property)

Popular amenities

  • Breakfast available
  • Bar
  • Pet friendly

Explore the area

Map
601 Eddy St, San Francisco, CA, 94109
  • Bill Graham Civic Auditorium
    ‪8 min walk‬
  • Union Square
    ‪15 min walk‬
  • Moscone Convention Center
    ‪3 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪19 min drive‬
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Room options

View all photos for Standard Double Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

9.0 out of 10
Wonderful
(23 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room

In-room safe, desk, iron/ironing board, free WiFi

Superior King Room

9.6 out of 10
Exceptional
(18 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room King Accessible

In-room safe, desk, iron/ironing board, free WiFi

Superior Room King Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King with Pool View

In-room safe, desk, iron/ironing board, free WiFi

Superior King with Pool View

9.0 out of 10
Wonderful
(4 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

San Francisco

Located in Downtown San Francisco within a short walk of Bill Graham Civic Auditorium, The Phoenix Hotel is within a mile (2 km) of other popular sights such as Union Square. This 44-room, 3-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Bill Graham Civic Auditorium - 8 min walk - 0.5 miles
  • Union Square - 15 min walk - 0.8 miles
  • Moscone Convention Center - 3 min drive - 1.4 miles
  • Lombard Street - 4 min drive - 1.4 miles
  • Oracle Park - 4 min drive - 1.8 miles

Getting around

  • San Francisco Station - 4 min drive
  • Market St & Larkin St Stop - 8 min walk
  • San Francisco Intl. Airport (SFO) - 29 min drive

Restaurants

  • ‪Philz Coffee - ‬3 min walk
  • ‪Tu Kim Coffee Shop - ‬5 min walk
  • ‪Saigon Sandwich - ‬2 min walk
  • ‪Outta Sight Pizza - ‬2 min walk
  • ‪Emperor Norton's Boozeland - ‬2 min walk

About this property

The Phoenix Hotel

Hotel with an outdoor pool, a short walk to Bill Graham Civic Auditorium
Guests staying at The Phoenix Hotel enjoy an outdoor pool, free WiFi in public areas, and an ATM. Self parking is available for USD 25 per night. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a water dispenser and a vending machine.
Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Bathrooms have hair dryers, designer toiletries, and bathrobes. IPod docks, coffee makers, and ceiling fans are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: USD 15 to 30 for adults and USD 15 to 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Chambers

Things to do

  • Heated pool
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • Built in 1956
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25.00 per pet, per day
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately USD 15 to 30 for adults, and USD 15 to 30 for children
  • Self parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).
Property Registration Number 016235201001

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.

Property is also known as

Phoenix Hotel Joie de Vivre Boutique Hotel
Phoenix Hotel Joie de Vivre Boutique Hotel San Francisco
Phoenix Joie de Vivre Boutique
Phoenix Joie de Vivre Boutique San Francisco
Phoenix Hotel San Francisco
Phoenix Hotel
Phoenix San Francisco
Phoenix Hotel a Joie de Vivre Boutique Hotel
The Phoenix Hotel Hotel
The Phoenix Hotel San Francisco
The Phoenix Hotel Hotel San Francisco

Frequently asked questions

Is free cancellation available at The Phoenix Hotel?

The Phoenix Hotel offers free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

What's there to see within easy reach of The Phoenix Hotel?

This hotel is situated in Downtown San Francisco within a short 7-minute walk of Bill Graham Civic Auditorium and also 17 minutes on foot from Union Square. You'll also find Oracle Park and Presidio of San Francisco within a short drive.

Is parking available on site at The Phoenix Hotel?

Yes, parking is offered for USD 25 per night with in/out privileges. Accessible parking is also available for guests.

Does The Phoenix Hotel include a casino on the premises?

No, The Phoenix Hotel doesn't have a casino.

Is there an indoor pool at The Phoenix Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is The Phoenix Hotel a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a poolside restaurant.

Are there hot tubs at The Phoenix Hotel?

No, but this hotel does have a heated pool.

Does The Phoenix Hotel have a restaurant that serves breakfast?

Yes, The Phoenix Hotel serves to-go breakfast for a surcharge each morning at Chambers.

Does The Phoenix Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at The Phoenix Hotel for a fee of USD 25.00 per pet, per day. The property also provides food and water bowls.

Does The Phoenix Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to The Phoenix Hotel?

The closest major airport to The Phoenix Hotel is San Francisco Intl. Airport (SFO), which is 14.4 mi away (29 minutes by car). Another top airport is Oakland Intl. Airport (OAK), which is located 20.2 mi away (43-minute drive).

Can I book a room with a balcony at The Phoenix Hotel?

No, at The Phoenix Hotel, there aren't any guestrooms that list a balcony.

The Phoenix Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 655 out of 1007 reviews
Rating 8 - Good. 223 out of 1007 reviews
Rating 6 - Okay. 75 out of 1007 reviews
Rating 4 - Poor. 29 out of 1007 reviews
Rating 2 - Terrible. 25 out of 1007 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

MICHELE

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room!
Stayed 2 nights in Jun 2025

10/10 Excellent

Tiffani

Stayed 1 night in May 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Jennifer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The first room I checked into had a funky smell and the bathroom had mold in the corners of the bathroom. After a second visit to the front desk I was able to move. The hotel is more like a motel …the pictures online are misleading. The staff is very helpful but the motel itself could use some serious deep cleaning and renovations. The area around the motel is super dicey… lots of human feces, homeless prople, and street folks doing mad drugs.
Stayed 3 nights in Apr 2025

10/10 Excellent

Lisa

Stayed 3 nights in Apr 2025

10/10 Excellent

Patricia

Stayed 2 nights in Apr 2025

10/10 Excellent

Mayra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in SAN FRANSISCO, I defiantly will stay here again
Stayed 1 night in Apr 2025

10/10 Excellent

Trevor

Liked: Staff & service, amenities, property conditions & facilities
Super sick place. Will stay again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Erika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tenderloin gem! Had never stayed here before and didn't realize where it was located when I booked the hotel; however, I needed to be close to the courthouse. Like Cheers, every member of the staff took the time to know our names, give history about the area, and went out of their way to be of service and friendly. The only thing that I am disappointed about is the restaurant was closed while we were there. Despite its closure, we were permitted to take a tour of it and it is amazing! There is the most insane vinyl collection that lines the walls, overlooks the pool, and has multiple bars. This location has a retro feel that is a vibe all on its own. I will be back!
Stayed 2 nights in Apr 2025

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Coolness!

The Phoenix was great, I was there with my girl and kids, and we all had a great time in the pool and the overall vibe of SF coolness!
Stayed 1 night in Apr 2025

10/10 Excellent

SHANDA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great vibe!

Its always amazing there. Great staff and I really like the vibe of the hotel. Not really an area where you want to walk around, but the hotel and parking lot is very save.
Stayed 2 nights in Mar 2025

10/10 Excellent

Oscar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel was excellent, clean, the staff at the front desk was top notch and helpful for our first time in the Bay Area. Although the area around the hotel could be described as Skidrow, dont recommended walking around at night.
Stayed 1 night in Apr 2025

10/10 Excellent

Emily

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
While the hotel is not in the safest part of SF, I never felt unsafe and it is certainly a great central location with access to all the tourist spots you want to visit. As with all big cities, keep your head up and whits about you while walking around. The staff at Phoenix were amazing! Super accommodating and so welcoming. Shout out especially to James. My only “complaint” is wishing there was a mini fridge in the room. We had some amazing meals with leftovers I would have liked to enjoy. My guess is it has to do with electrical capacity given the age of the property as a renovated retro hotel. Overall it was great, and I would definitely stay there again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Monica

Traveled with family
Liked: Cleanliness, staff & service

Nice staff

When we checked in the hotel staff was very friendly. We liked the retro setting of the hotel. It isn’t in the best neighborhood but it it centrally located to everything that we wanted to see. There were some great eating places within walking distance. There is a large homeless population but this is normally in large cities. We didn’t have any issues with the homeless and we felt secure in this hotel.
Stayed 4 nights in Mar 2025

10/10 Excellent

Twyla

Stayed 2 nights in Apr 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredibly welcoming, Orlando was super helpful and friendly. The property was clean and the room was nice. Plenty of pillows and the bed was comfortable!
Stayed 1 night in Apr 2025

10/10 Excellent

matthew

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Cynthia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a fast, easy and friendly check in. It has a vintage charm, big patio w/table and chairs to relax or hang out. awesome heated pool and a parking lot. friendly staff, a small vending area and free coffee and tea
Stayed 1 night in Apr 2025

10/10 Excellent

Samantha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Retro rock n roll oasis

A retro rock n roll oasis in SF -- Vibey courtyard with (heated) pool, super comfortable beds, cool merch + fun drinks/snacks for sale and really great service. Location itself isn't *incredible* (my local friends were a little skeptical when i told them I'd booked a hotel in the Tenderloin - doesn't have the best rep, apparently?), but still lots of bars/restaurants if you walk 10 mins or so. Regardless, next time I come to SF I'll def be staying here. Really, really loved it.
Stayed 1 night in Apr 2025

10/10 Excellent

Shelly

Traveled with family
Liked: Staff & service
Stayed 1 night in Apr 2025

6/10 Okay

ISIDRO, Oradell

Liked: Staff & service
The most original mid century modern hotel I've seen in years.... It's an oasis in the middle of SF Tenderloin Out of the novelty, if you love mid-century modern and you're in the San Francisco Bay Area not looking to travel to Palm Springs this is an amazing mid-century modern structure beautiful not well kept but it's just amazing. Book one or two days at least. It has a Santa Cruz vibe very hippie ish look... Ultimately the price is so incredibly inexpensive it's worth it to just go spend the night or two and experienced mid-century modern.
Stayed 7 nights in Apr 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Ezequiel

Traveled with partner, Traveled with family
Not coming back
Stayed 2 nights in Apr 2025

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