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The Phoenix Hotel

3.0 star property
Hotel with an outdoor pool, near Lombard Street
VIP Access

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Photo gallery for The Phoenix Hotel

Outdoor pool, a heated pool
Bar (on property)
Interior
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Pet friendly

Explore the area

View in a map
601 Eddy St, San Francisco, CA, 94109
  • Place, Van Ness Avenue
    ‪2 min walk‬
  • Place, San Francisco City Hall
    ‪5 min walk‬
  • Place, Bill Graham Civic Auditorium
    ‪6 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Double Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

9.0 out of 10
Wonderful
(24 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room

In-room safe, desk, iron/ironing board, free WiFi

Superior King Room

9.6 out of 10
Exceptional
(18 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King with Pool View

In-room safe, desk, iron/ironing board, free WiFi

Superior King with Pool View

9.0 out of 10
Wonderful
(4 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room King Accessible

In-room safe, desk, iron/ironing board, free WiFi

Superior Room King Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

King - ADA

  • Sleeps 2

Two Queen Room

  • Sleeps 4

Poolside King

  • Sleeps 2

King Bed

  • Sleeps 2

View all photos for Poolside Two Queen Beds

In-room safe, desk, iron/ironing board, free WiFi

Poolside Two Queen Beds

  • Sleeps 4

View all photos for Deluxe King

In-room safe, desk, iron/ironing board, free WiFi

Deluxe King

  • Sleeps 2

ADA Two Double Room

  • Sleeps 4

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About the neighborhood

San Francisco

Located in Downtown San Francisco, The Phoenix Hotel is within a mile (2 km) of popular sights such as Union Square and San Francisco Museum of Modern Art. This 44-room, 3-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Van Ness Avenue - 2 min walk - 0.1 miles
  • Great American Music Hall - 3 min walk - 0.2 miles
  • San Francisco City Hall - 5 min walk - 0.3 miles
  • Orpheum Theatre - 6 min walk - 0.4 miles
  • Bill Graham Civic Auditorium - 6 min walk - 0.4 miles

Getting around

  • San Francisco Station - 4 min drive
  • Market St & Larkin St Stop - 8 min walk
  • San Francisco Intl. Airport (SFO) - 29 min drive

Restaurants

  • ‪Saigon Sandwich - ‬3 min walk
  • ‪Hải Ký Mì Gia - ‬4 min walk
  • ‪Emperor Norton's Boozeland - ‬1 min walk
  • ‪Pho 2000 - ‬3 min walk
  • ‪Brenda's French Soul Food - ‬3 min walk

About this property

The Phoenix Hotel

Hotel with an outdoor pool, near Lombard Street
Guests staying at The Phoenix Hotel enjoy an outdoor pool, free WiFi in public areas, and a vending machine. Self parking is available for USD 25 per night. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include an ATM and a water dispenser.
Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Bathrooms have hair dryers, designer toiletries, and bathrobes. IPod docks, coffee makers, and ceiling fans are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: USD 15 to 30 for adults and USD 15 to 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Chambers

Things to do

  • Heated pool
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • Built in 1956
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25.00 per pet, per day
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately USD 15 to 30 for adults, and USD 15 to 30 for children
  • Self parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).
Property Registration Number 016235201001

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.

Property is also known as

Phoenix Hotel Joie de Vivre Boutique Hotel
Phoenix Hotel Joie de Vivre Boutique Hotel San Francisco
Phoenix Joie de Vivre Boutique
Phoenix Joie de Vivre Boutique San Francisco
Phoenix Hotel San Francisco
Phoenix Hotel
Phoenix San Francisco
Phoenix Hotel a Joie de Vivre Boutique Hotel
The Phoenix Hotel Hotel
The Phoenix Hotel San Francisco
The Phoenix Hotel Hotel San Francisco

Frequently asked questions

Is free cancellation available at The Phoenix Hotel?

The Phoenix Hotel offers free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at The Phoenix Hotel?

As of Dec 3, 2025, prices found for a 1-night stay for 2 adults at The Phoenix Hotel on Dec 4, 2025 start from $169.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of The Phoenix Hotel?

This hotel is situated in Downtown San Francisco, just steps from Great American Music Hall, and within a 10-minute walk of Bill Graham Civic Auditorium and Van Ness Avenue. You'll also find Oracle Park and Golden Gate Park within a short drive.

Will I be able to park at The Phoenix Hotel?

Yes, parking is offered for USD 25 per night with in/out privileges. Accessible parking is also available for guests.

Does The Phoenix Hotel include a casino on the premises?

No, The Phoenix Hotel doesn't have a casino.

Is there an indoor pool at The Phoenix Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about The Phoenix Hotel?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a poolside restaurant.

Are there hot tubs at The Phoenix Hotel?

No, but guests can enjoy a heated pool at this hotel.

Does The Phoenix Hotel have a restaurant that serves breakfast?

Yes, The Phoenix Hotel serves to-go breakfast for a surcharge each morning at Chambers.

Does The Phoenix Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at The Phoenix Hotel for a fee of USD 25.00 per pet, per day. The property also provides food and water bowls.

Does The Phoenix Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to The Phoenix Hotel?

The closest major airport to The Phoenix Hotel is San Francisco Intl. Airport (SFO), which is 14.4 mi away (29 minutes by car). Another top airport is Oakland Intl. Airport (OAK), which is located 20.2 mi away (43-minute drive).

Are there rooms with balconies at The Phoenix Hotel?

No, there aren't any guestrooms with balconies at The Phoenix Hotel.

Reviews

The Phoenix Hotel Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 675 out of 1000 reviews
Rating 8 - Good. 206 out of 1000 reviews
Rating 6 - Okay. 65 out of 1000 reviews
Rating 4 - Poor. 28 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

Reviews

8/10 Good

Adrian

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Thibaut

Stayed 1 night in Aug 2025

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities
WE LOVE THE PHOENIX!!
Stayed 2 nights in Aug 2025

8/10 Good

Paxton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Nice unique hotel

Nice retro decorated hotel. Friendly, helpful staff! Room was comfortable and clean. Neighborhood seemed a bit sketch, but hotel felt safe. Also, there may have been a curfew for businesses in the tenderloin neighborhood, as everything was closed by 10 PM, which is not the hotel’s fault. I would stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super helpful and kind!
Stayed 1 night in Aug 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will miss the Phoenix Hotel! Very fond memories accumulated over many years.
Stayed 1 night in Aug 2025

10/10 Excellent

Amilynne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Hiiaka

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it!
Stayed 1 night in Jul 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Janeen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hip thoughtful hotel in the heart of San Francisco. Comfy bed, nice size room. Totally retro feel. A special property!
Stayed 2 nights in Aug 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Retro vibe. Loved it!
Stayed 1 night in Jul 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly and helpful staff, clean room, peaceful courtyard, great value. Would definitely recommend!
Stayed 1 night in Jul 2025

10/10 Excellent

Susan Zweigle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been staying there for 10 years. So sad to see it closing. Great place. Chill. Feel safe there
Stayed 1 night in Jul 2025

10/10 Excellent

Ainoa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk people that helped us checked in and out were so nice!! The whole property is adorable, we loved the pool area and the decorations on the rooms. The robes are such a nice detail and the king bed we slept on was the most comfortable bed we’ve ever tried! The only downside is the area, a bit noisy and sometimes a bit uncomfortable to walk around as two women with there being so many homes less people… it’s a real issue in Cali we’ve come to realize, very sad Overall stay was amazing!!!
Stayed 2 nights in Jul 2025

10/10 Excellent

adrienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Morgan

Stayed 2 nights in Jul 2025

8/10 Good

Ben, Oakville

Traveled with family
Liked: Staff & service, amenities
The area around it was very very very unsafe
Stayed 1 night in Jul 2025

8/10 Good

Michelle M

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t mind that this was an older renovated hotel, and it had some unique characteristics to it, but the location felt unsafe.
Stayed 1 night in Jul 2025

10/10 Excellent

Samantha

Stayed 1 night in Jul 2025

4/10 Poor

Shane

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
If the rooms were updated with new windows and a cooling system, the stay would have been much better. Instead, we had to crank open all of the louvre windows for any kind of cooling. We sweat the whole night using just a sheet, and we got zero sleep from windows being open.
Stayed 1 night in Jul 2025

10/10 Excellent

Mike

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Tabitha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was great, the beds were amazing anf the entire place is great. Highly recommend
Stayed 1 night in May 2025

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Florine

Business traveler
I chose this hotel because I thought it had a restaurant and or bar, It does not. It is only open for special events. The area around the hotel for food is not good. A guard at the door to let you into the KFC and walking past homeless asking for money. The hotel/Motel had a good vibe once inside the courtyard and around the pool area very safe. Bed comfy. Area not good.
Stayed 1 night in Jul 2025

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