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The Phoenix Hotel

3.0 star property
VIP Access

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Photo gallery for The Phoenix Hotel

Dinner served
A fire feature in a planter, outdoor seating area, and a building with red accents in the background.
Outdoor pool, a heated pool
Bar (on property)
A courtyard with tall palm trees, potted plants, and a staircase leading to an upper level.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available

Explore the area

View in a map
601 Eddy St, San Francisco, CA, 94109
  • Place, Van Ness Avenue
    ‪3 min walk‬
  • Place, Bill Graham Civic Auditorium
    ‪6 min walk‬
  • Place, San Francisco City Hall
    ‪6 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Poolside Two Queen Room

Poolside Two Queen Room | In-room safe, desk, iron/ironing board, free WiFi

Poolside Two Queen Room

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Two Queen Room

Two Queen Room | In-room safe, desk, iron/ironing board, free WiFi

Two Queen Room

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Accessible Two Double Room

Accessible Two Double Room | In-room safe, desk, iron/ironing board, free WiFi

Accessible Two Double Room

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Studio King Suite

Studio King Suite | In-room safe, desk, iron/ironing board, free WiFi

Studio King Suite

  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Poolside King Room

Poolside King Room | In-room safe, desk, iron/ironing board, free WiFi

Poolside King Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Accessible King Room

In-room safe, desk, iron/ironing board, free WiFi

Accessible King Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for King Room

In-room safe, desk, iron/ironing board, free WiFi

King Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe King Room

Deluxe King Room | In-room safe, desk, iron/ironing board, free WiFi

Deluxe King Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for King Suite

King Suite | In-room safe, desk, iron/ironing board, free WiFi

King Suite

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Headliner Suite

Headliner Suite | In-room safe, desk, iron/ironing board, free WiFi

Headliner Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

San Francisco

Located in Downtown San Francisco within a short walk of Bill Graham Civic Auditorium, The Phoenix Hotel is within a mile (2 km) of other popular sights such as Moscone Convention Center. This 44-room, 3-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Van Ness Avenue - 3 min walk - 0.2 miles
  • Bill Graham Civic Auditorium - 6 min walk - 0.4 miles
  • San Francisco City Hall - 6 min walk - 0.4 miles
  • Warfield Theatre - 8 min walk - 0.5 miles
  • Orpheum Theatre - 8 min walk - 0.5 miles

Getting around

  • San Francisco Station - 4 min drive
  • Market St & Larkin St Stop - 9 min walk
  • San Francisco Intl. Airport (SFO) - 28 min drive

Restaurants

  • ‪Sungho - ‬3 min walk
  • ‪Saigon Sandwich - ‬1 min walk
  • ‪Lers Ros Thai - ‬3 min walk
  • ‪Hải Ký Mì Gia - ‬2 min walk
  • ‪Philz Coffee - ‬3 min walk

About this property

The Phoenix Hotel

Guests staying at The Phoenix Hotel enjoy an outdoor pool, free WiFi in public areas, and an ATM. Self parking is available for USD 25 per night. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a water dispenser and a vending machine.
Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Bathrooms have hair dryers, designer toiletries, and bathrobes. IPod docks, coffee makers, and ceiling fans are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: USD 15 to 30 for adults and USD 15 to 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Chambers

Things to do

  • Heated pool
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1956
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25.00 per pet, per day
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately USD 15 to 30 for adults, and USD 15 to 30 for children
  • Self parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).
Property Registration Number 016235201001

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Phoenix Hotel Joie de Vivre Boutique Hotel
Phoenix Hotel Joie de Vivre Boutique Hotel San Francisco
Phoenix Joie de Vivre Boutique
Phoenix Joie de Vivre Boutique San Francisco
Phoenix Hotel San Francisco
Phoenix Hotel
Phoenix San Francisco
Phoenix Hotel a Joie de Vivre Boutique Hotel
The Phoenix Hotel Hotel
The Phoenix Hotel San Francisco
The Phoenix Hotel Hotel San Francisco

Frequently asked questions

Is free cancellation available at The Phoenix Hotel?

The Phoenix Hotel offers free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at The Phoenix Hotel?

As of Jun 29, 2026, prices found for a 1-night stay for 2 adults at The Phoenix Hotel on Jul 5, 2026 start from $159, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of The Phoenix Hotel?

This hotel is situated in Downtown San Francisco within a short 8-minute walk of Bill Graham Civic Auditorium and also 15 minutes on foot from Union Square. You'll also find Lombard Street and Oracle Park within a short drive.

Is parking available on site at The Phoenix Hotel?

Yes, parking is offered for USD 25 per night with in/out privileges. Wheelchair-accessible van parking is also available for guests.

Does The Phoenix Hotel include a casino on the premises?

No, The Phoenix Hotel doesn't have a casino.

Is there an indoor pool at The Phoenix Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at The Phoenix Hotel?

There are many amenities for couples at this hotel, including a restaurant and an outdoor pool plus some guestrooms feature a fireplace.

Are there hot tubs at The Phoenix Hotel?

No, but this hotel does have a heated pool.

Does The Phoenix Hotel have a restaurant that serves breakfast?

Yes, The Phoenix Hotel serves to-go breakfast for a surcharge each morning at Chambers.

Does The Phoenix Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at The Phoenix Hotel for a fee of USD 25.00 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at The Phoenix Hotel?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to The Phoenix Hotel?

The closest major airport to The Phoenix Hotel is San Francisco Intl. Airport (SFO), which is 14.2 mi away (28 minutes by car). Another top airport is Oakland Intl. Airport (OAK), which is located 20 mi away (40-minute drive).

Are there rooms with balconies that I can book at The Phoenix Hotel?

No, you won't find guestrooms with balconies at The Phoenix Hotel.

The Phoenix Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 688 out of 1007 reviews
Rating 8 - Good. 180 out of 1007 reviews
Rating 6 - Okay. 64 out of 1007 reviews
Rating 4 - Poor. 35 out of 1007 reviews
Rating 2 - Terrible. 40 out of 1007 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Texas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice stay in historic hotel
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, beautiful pool, clean rooms. Perfect sf oasis.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
The room were spacious and clean, a beautiful pool. Great location and friendly staff.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, amenities, property conditions & facilities
Beauty of a hotel
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, amenities
The Phoenix is our favorite get away in SF! The rooms are always clean and the entire staff makes you feel like you’re family!
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are what really make this place. They are amazing.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff member we interacted with was so friendly, helpful, and ready to make recommendations. The kids in our group loved the heated pool and the parents loved being able to sit right outside the room in the courtyard after bedtime. A few things on the property have been well-used, but everything was clean, beds were comfortable and it all has a charm.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service
Easy and fast check in and check out!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and made the stay 5 stars. The surrounding area wasn’t great (lots of homeless, bodily waste, and drug paraphernalia), but food, shopping, public transportation, walkability were great if you don’t mind having to get through quite a lot of homeless for a few blocks.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Araceli

Liked: Cleanliness, staff & service, property conditions & facilities
The area beautifully setup. Close to good food options.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing as always!! Heated pool was perfect!!
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Jennifer

Liked: Staff & service, amenities, property conditions & facilities
we liked the heated pool, and the garden around it. The room was not the cleanest, but was kitchy and cute. The bed was comfy.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Eileen

Liked: Cleanliness, amenities, property conditions & facilities
beautiful pool, staff very professional and welcoming, rooms are always beautiful, always a great coming to this hotel even for the price ☺️
Stayed 1 night in Jan 2026
Verified

8/10 Good

April

Liked: Cleanliness, staff & service
Staff was very courteous
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the venue
Stayed 1 night in Mar 2026
Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, prime location for events. 5 star staff. Only complaint is the carpet in room 27 had a stench wafting from it; suggests it needs a deep cleaning
Stayed 1 night in Mar 2026
Verified

8/10 Good

Kristopher

Liked: Cleanliness, staff & service, amenities
I was under the impression that the Phoenix had closed, so it was a wonderful surprise to see this old gem was still in business. No frills but dependable jewel in the heart of the Tenderloin.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Levi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
Staff was super friendly and helpful. Room was perfect. Old school charm
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Hananiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just an awesome place to be staff always amazing pool super warm and parking perfect
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was so stylish and comfortable. The front desk staff were extremely kind and helpful. We will definitely be back the next time we're seeing a show nearby!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Edith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was nice given the location, I felt very safe as a solo traveler and the staff was friendly and genuine! The only thing I would’ve liked was there to be a mini fridge and microwave in the room as I had leftover food that I couldn’t store and eat later but other than that my stay was great! Would definitely book again if need be!!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Fun hotel; clean and comfortable!
Stayed 1 night in Nov 2025