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Recent guest reviews

Horrible location lots of homeless and unsafe to walk. Lots of noise at night. Would not do it again in this hotel

Very chill vibe. I would definitely go back to this spot.

I’ve stayed here before and love it that’s why I came back again

Very unique hotel! Feels like you are stepping back into the rock and roll era of the 1970’s!

Free parking is great with the downtown location. Others charge $50 or more.

I loved the parking on site and the location in proximity to down town. The Restaurant and bar were wonderful. The staff were outstanding. The retro vibe was fun! It is located in the Tenderloin which is very sketchy at best. We will stay here again!!!

LOVE this hotel! We travel A LOT. We can do 5 star or adventure travel—-and everything in between. Will definitely be back. The staff is superb. Genuine and truly want to help. Love the hotel’s style and its celebrated kitsch and history. Refreshing. Fun. Really adds to the SFO travel experience. One issue, and I don’t know if it was just our room, but my guess is that it is all rooms. Please, please replace the bath fans. Unbearably noisy. $60 from Home Depot. Super silent fans. An hour of labor. Done! Any trips to bathroom in the middle of the night woke up the entire family. A 10-minute shower was not enjoyable——couldn’t wait to get out. This quick fix will make a huge difference. Regardless, we will definitely be back. Thanks for a great time!

Hotel is clean, staff is friendly , free parking and a beautiful, clean heated pool. If you're looking for a hotel in the tenderloin district this is the place to go. Theres a restaurant on property with great ratings and good food.

Wonderful little Oasis in the middle of "The Tenderloin" and FREE parking! This is where we stay when we visit San Francisco. It's only about $11 for a cab ride to the Giant's game. The area is alive with people it's fun to people watch. Don't be worried about the area it is just fine. Enjoy!

The area isn’t the best but it is still fine. Free parking is a huge amazing perk! Clean rooms, new vibe but old hotel. Can be very loud if people outside at bar/pool to sleep. Staff is super nice.

The hotel is updated and the restaurant attached is really cool. The patio for the restaurant is by the pool; I wish I knew the patio was open until midnight - it was too noisy to sleep. I suggest using the earplugs they provide (in the nightstand) if you go to sleep before midnight. The staff was fantastic and very accommodating, I would stay here again.

The DJ was spinning all possible genres and it SO worked. There was dancing where there was supposed to be no dancing.

Had a great time. Awesome cool and hip. That said, do not expect peace and quiet. This is the place you go to party like a rockstar without having to leave the grounds. The pool is happening, the bar is happening, yet it is still family friendly (unless your Mike Pence, in which case - not so much). We will return!

Orlando and Andrea at check in where vary courteous and helpful, check in was a breeze and the parking was free. NICE JOB!

The staff is lovely and the rooms are large. First floor near the pool gets loud but they make an effort to control noise when it gets late. I was able to walk everywhere during the day, but I wouldn't walk around there at night. I would consider this place on my next trip.

Eddy St San Francisco CA

Hotel highlights

  • Walking distance to Bill Graham Civic Auditorium and San Francisco City Hall
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Downtown San Francisco, The Phoenix Hotel is within a 10-minute walk of popular sights such as Bill Graham Civic Auditorium and San Francisco City Hall. This 44-room, 3-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Start each morning with to-go breakfast, available for a fee from 7:00 AM to 10:00 AM.


Rooms

The Phoenix Hotel's 44 rooms provide iPod docks, coffee makers, and ceiling fans. 42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers, designer toiletries, and bathrobes. Laptop-compatible safes, ironing boards, and desks are also available.


Property features

Guests staying at The Phoenix Hotel enjoy an outdoor pool, free WiFi in public areas, and an ATM. Self parking is available for USD 25 per night. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls.

Room options

Superior King Room

1 King Bed | Sleeps 2

Superior Room King Accessible

1 King Bed | Sleeps 2

Standard Double Room

2 Queen Beds | Sleeps 4

Superior King with Pool View

1 King Bed | Sleeps 2

Guest reviews for The Phoenix Hotel

Everyone (19) Couples (8) Business (6) Family (5) Friends (2) Other (3)
2
Family

Horrible location lots of homeless and unsafe to walk. Lots of noise at night. Would not do it again in this hotel

By on Apr 18, 2022

5
Everyone

By on Jan 28, 2021

Review comment responded on Mar 22, 2021

Thanks so much for taking the time to review us! We appreciate our guests and love to hear positive feedback!

5
Everyone

By on Oct 15, 2020

5
Everyone

Very chill vibe. I would definitely go back to this spot.

By on Jun 22, 2020

5
Everyone

By on Jun 13, 2020

5
Friends

I’ve stayed here before and love it that’s why I came back again

By on Jun 10, 2020

5
Friends Family

Very unique hotel! Feels like you are stepping back into the rock and roll era of the 1970’s!

By on Feb 18, 2020

4
Everyone

By on Oct 21, 2019

5
Everyone

By on Aug 26, 2019

4
Family

Free parking is great with the downtown location. Others charge $50 or more.

By on Jul 19, 2019

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