The Phoenix Hotel

3.0 star property
VIP Access

Choose dates to view prices

Photo gallery for The Phoenix Hotel

Bar (on property)
Interior
Fireplace
42-inch flat-screen TV with cable channels, TV, iPod dock
Outdoor pool, a heated pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Breakfast available

Explore the area

View in a map
601 Eddy St, San Francisco, CA, 94109
  • Place, Van Ness Avenue
    ‪3 min walk‬
  • Place, Bill Graham Civic Auditorium
    ‪6 min walk‬
  • Place, San Francisco City Hall
    ‪6 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Poolside Two Queen Room

  • Sleeps 4
  • 2 Queen Beds

Two Queen Room

  • Sleeps 4
  • 2 Queen Beds

Accessible Two Double Room

  • Sleeps 4
  • 2 Double Beds

Studio King Suite

  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

Poolside King Room

  • Sleeps 2
  • 1 King Bed

Accessible King Room

  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 2
  • 1 King Bed

Deluxe King Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

King Suite

  • Sleeps 2
  • 1 King Bed

Headliner Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

San Francisco

Located in Downtown San Francisco, The Phoenix Hotel is within a mile (2 km) of popular sights such as Moscone Convention Center and Union Square. This 44-room, 3-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Van Ness Avenue - 3 min walk - 0.2 miles
  • Asian Art Museum of San Francisco - 5 min walk - 0.3 miles
  • Orpheum Theatre - 6 min walk - 0.4 miles
  • Bill Graham Civic Auditorium - 6 min walk - 0.4 miles
  • San Francisco City Hall - 6 min walk - 0.4 miles

Getting around

  • San Francisco Station - 4 min drive
  • Market St & Larkin St Stop - 9 min walk
  • San Francisco Intl. Airport (SFO) - 28 min drive

Restaurants

  • ‪Sungho - ‬3 min walk
  • ‪Saigon Sandwich - ‬1 min walk
  • ‪Philz Coffee - ‬3 min walk
  • ‪Hải Ký Mì Gia - ‬2 min walk
  • ‪Outta Sight Pizza - ‬3 min walk

About this property

The Phoenix Hotel

Guests staying at The Phoenix Hotel enjoy an outdoor pool, free WiFi in public areas, and a vending machine. Self parking is available for USD 25 per night. Front-desk staff can answer questions 24/7, and assist with tours or tickets, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include an ATM and a water dispenser.
Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Bathrooms have hair dryers, designer toiletries, and bathrobes. IPod docks, coffee makers, and ceiling fans are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: USD 15 to 30 for adults and USD 15 to 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Chambers

Things to do

  • Heated pool
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • Built in 1956
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25.00 per pet, per day
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately USD 15 to 30 for adults, and USD 15 to 30 for children
  • Self parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).
Property Registration Number 016235201001

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Phoenix Hotel Joie de Vivre Boutique Hotel
Phoenix Hotel Joie de Vivre Boutique Hotel San Francisco
Phoenix Joie de Vivre Boutique
Phoenix Joie de Vivre Boutique San Francisco
Phoenix Hotel San Francisco
Phoenix Hotel
Phoenix San Francisco
Phoenix Hotel a Joie de Vivre Boutique Hotel
The Phoenix Hotel Hotel
The Phoenix Hotel San Francisco
The Phoenix Hotel Hotel San Francisco

Frequently asked questions

Is free cancellation available at The Phoenix Hotel?

The Phoenix Hotel offers free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at The Phoenix Hotel?

As of Mar 12, 2026, prices found for a 1-night stay for 2 adults at The Phoenix Hotel on Mar 18, 2026 start from $150, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of The Phoenix Hotel?

This hotel is situated in Downtown San Francisco, just steps from Great American Music Hall, and within a 10-minute walk of Van Ness Avenue and San Francisco City Hall. You'll also find Lombard Street and Oracle Park within a short drive.

Is parking available on site at The Phoenix Hotel?

Yes, parking is offered for USD 25 per night with in/out privileges. Wheelchair-accessible van parking is also available for guests.

Does The Phoenix Hotel include a casino on the premises?

No, The Phoenix Hotel doesn't have a casino.

Is there an indoor pool at The Phoenix Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at The Phoenix Hotel?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Are there hot tubs at The Phoenix Hotel?

No, but this hotel does have a heated pool.

Does The Phoenix Hotel have a restaurant that serves breakfast?

Yes, The Phoenix Hotel serves to-go breakfast for a surcharge each morning at Chambers.

Does The Phoenix Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at The Phoenix Hotel for a fee of USD 25.00 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at The Phoenix Hotel?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to The Phoenix Hotel?

The closest major airport to The Phoenix Hotel is San Francisco Intl. Airport (SFO), which is 14.2 mi away (28 minutes by car). Another top airport is Oakland Intl. Airport (OAK), which is located 20 mi away (40-minute drive).

Are there rooms with balconies that I can book at The Phoenix Hotel?

No, you won't find guestrooms with balconies at The Phoenix Hotel.

The Phoenix Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 694 out of 1003 reviews
Rating 8 - Good. 191 out of 1003 reviews
Rating 6 - Okay. 62 out of 1003 reviews
Rating 4 - Poor. 30 out of 1003 reviews
Rating 2 - Terrible. 26 out of 1003 reviews

9.0/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Tong

Stayed 1 night in Dec 2025

10/10 Excellent

Jane

Liked: Cleanliness, amenities, property conditions & facilities
Such a fun one-night staycation at the legendary Phoenix Hotel. Cool sexy room, warm dip in the iconic pool and fun in the courtyard with friends. With the history of the Phoenix and being a local musician, it had a lot of meaning to stay there. I hope someone keeps it going in January!
Coolest pool anywhere. 86 degrees.
Sexy lighting.
The Phoenix.
Great poster in the room.
Stayed 1 night in Dec 2025

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service
The hotel is a cool retro place, it's older. The room was very cold and the heater was ancient. The staff were helpful. The neighborhood is not the best
Stayed 1 night in Nov 2025

10/10 Excellent

Hananiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just an awesome place to be staff always amazing pool super warm and parking perfect
Stayed 2 nights in Nov 2025

10/10 Excellent

Levi

Liked: Cleanliness, property conditions & facilities, room comfort
Really enjoyed the ambience of this gem in San Francisco! Its a shame that it wont be around for much longer. We were disappointed that we didn't get to visit the bar and restaurant, they were closed on a Friday night - perhaps forever? not certain. Love you guys, keep it real!
Stayed 1 night in Nov 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Walking distance to food, bars and stores Parking is secure Someone always at the front desk. Nice and helpful.
Stayed 2 nights in Nov 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service, aesthetic fantastic, beautiful details, one of a kind. You have to stay here at least once! Culturally iconic.
Stayed 1 night in Nov 2025

8/10 Good

Claudia

Traveled with group
Liked: Cleanliness, staff & service
The ambiance is hard to match
Stayed 1 night in Nov 2025

10/10 Excellent

Cindy

Stayed 1 night in Nov 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities
Awesome vibe! Too bad it's closing...
Stayed 1 night in Nov 2025

10/10 Excellent

Steven

Liked: Cleanliness, property conditions & facilities
Great staff, great experience. Way better than expected in every way!
Stayed 1 night in Nov 2025

10/10 Excellent

jesse

Stayed 1 night in Nov 2025

8/10 Good

MJ

Very Courteous staff
Stayed 1 night in Nov 2025

10/10 Excellent

Robert Muki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quintessential classic San Francisco hotel not to be missed
Stayed 3 nights in Nov 2025

10/10 Excellent

Harlen

Traveled with family
Liked: Cleanliness, property conditions & facilities
Enjoyed the history of the location and that the star of the weekend had a private gathering here. Awesome sad to see it go.
Stayed 3 nights in Nov 2025

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
California Mid-Century Modern bones through and through. Can imagine a hopping scene poolside or at the bar/restaurant when the weather is warm. Clean room and bath. Great shower with nice aroma-therapy toiletries. Ample pillows. Lots of drawer space if you’re the type who prefers not to live out of a suitcase.
Stayed 4 nights in Nov 2025

10/10 Excellent

Derek

Traveled with group
Liked: Cleanliness, staff & service, amenities
We had a pool side room and expected it to be a bit noisy, but it was very quiet and relaxing. Sorry the place is closing.
Stayed 1 night in Nov 2025

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Clean comfortable beds. Friendly staff. And Parking! Would like a coffee machine in room. Within walking distance Billy Graham Orpheum theater
Stayed 1 night in Nov 2025

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Fun hotel; clean and comfortable!
Stayed 1 night in Nov 2025

6/10 Okay

Talah

Liked: Cleanliness, staff & service
place is cute but feels like a motel
Stayed 1 night in Oct 2025

8/10 Good

Justin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hate to think that it's closing at the end of the year. Great staff and close to so many amazing restaurants and the Grear American Music Hall.
Stayed 3 nights in Nov 2025

8/10 Good

Claudia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the pool and the atmosphere
Stayed 1 night in Nov 2025

10/10 Excellent

Aaron

Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gem in the Tenderloin. Always friendly staff, clean and comfy bed and a nice courtyard with pool to relax in. Conveniently located to many concert venues.
Stayed 1 night in Nov 2025

10/10 Excellent

Brad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The people at the Phoenix are great. They are kind and welcoming and friendly. They made our stay better.
Stayed 1 night in Nov 2025