Friendly staff, clean and spacious room. Great location.
This hotel is very clean and quiet. A very relaxing stay. I will definitely be staying here again.
There was a unusual layout for the room, but everything was clean and new. Though our time was brief after a long trip it was great sleep and shower before continuing on our journey.
WIth Covid-19 both the shuttle bus service and the breakfast were cancelled. that was a challenge but not bad.
Professional & courteous staff- every question was answered with a smile. I definitely will return here. Easy to and from SFO, with free shuttle.
Clean with covered parking, breakfast was not great, not sure if they have a gyn
It is a nice and very convenient hotel. There are several good restaurants around. Going to and from SF airport is very easy.
It was very easy to check-in. The person working the front desk was helpful and very calm. The room was much more than expected. It’s spacious, clean, with modern furnishings. I was very impressed. I only negatives I have with the hotel. (1) The breakfast is terrible. Your choices include: hard boiled eggs out of the refrigerator, white/wheat bread, prepackaged danishes, prepackaged cereals, waffles, mini yoplait yogurt, and tea/coffee. The person monitoring the breakfast area is completely useless. I asked a couple of questions, which interrupted her cellphone use, and she just pointed (2) The are no laundry facilities. (3) The second floor was under construction (which is the floor that I stayed on).
the property is perfectly located in San Bruno. Lots of restaurants around the property
safe, quiet, clean and neat property. front desk staff very friendly
quite neighborhood , building is clean and neat. staff is friendly and the continental breakfast has good and healthy choices
Very convenient to the airport and Caltrain station. Property had no smoking signs everywhere but the smell of weed permeated the garage, lobby and our room. The room was fine and free parking was a bonus.
great location and the property neat and clean lots of restaurant around the property
Overall this property is clean and the location is great
Very pleasant stay at this boutique type property. Airport shuttle available and Continental breakfast a plus with nice personal amenities. Very comfortable stay.
The staff , Alex, is very friendly and professional
Hotel Aura SFO is located within a mile (2 km) of Artichoke Joe's Casino and Millbrae Square Shopping Center. This 49-room, 3-star hotel has conveniences like free in-room WiFi, free self parking, and a 24-hour business center.
The 49 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 55-inch LED TVs with satellite channels. Safes, ironing boards, and desks are also standard. Weekly housekeeping is available.
At Hotel Aura SFO, guests have access to free WiFi in public areas, a 24-hour business center, and a computer station. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to help with tours or tickets, and answer any questions about the area. Additional amenities include a TV in a common area and a vending machine.
Friendly staff, clean and spacious room. Great location.
This hotel is very clean and quiet. A very relaxing stay. I will definitely be staying here again.
There was a unusual layout for the room, but everything was clean and new. Though our time was brief after a long trip it was great sleep and shower before continuing on our journey.
Dear guest, Thank you for choosing to stay with us and rating your experience as positive. We really appreciate it. We are glad that you found our accommodation clean and it's nice to know that you enjoyed the shower and had a great sleep at our property. We also hope your brief stay was comfortable, and you had easy access to everything you needed. It was a pleasure to host you, and we look forward to having you back for another pleasant stay during your next trip to the area. Kind Regards, Customer Care Team, Hotel Aura
WIth Covid-19 both the shuttle bus service and the breakfast were cancelled. that was a challenge but not bad.
Dear guest, Thank you for choosing to stay with us and rating your experience as positive. We appreciate it. We hope your stay was relaxing and you had a good night's sleep at our property. We apologize for the fact that because of the current situation that is outside of our control, you were unable to enjoy our shuttle bus service and breakfast. We trust that these aspects of your visit did not detract from your stay too much. We sincerely hope that you will revisit us so that we can delight you with these facilities and services when they are operational again. Kind Regards, Customer Care Team, Hotel Aura
Dear Guest,We are very grateful you have taken the time to comment. Our goal is to provide an experience worth repeating for every guest, every time. When you need us in the future, we'll be here for you with clean and comfortable rooms and great rates. Guests who trust us are rewarded with complete satisfaction in almost every case. We're confident in our abilities and guest experience and always strive to be the best hotel in this area. We'll be here for you when you choose to stay with us again. We appreciate your efforts in writing this useful review, and we're acting on your comments. Thanks again. Best Regards, Customer Care Team
Professional & courteous staff- every question was answered with a smile. I definitely will return here. Easy to and from SFO, with free shuttle.
Thank you for your kind review, which we greatly appreciate. We are very happy to know that you enjoyed all aspects of your stay with us, and that you would choose to stay at our property again in the future. We hope to welcome you back before long. Kind Regards, Customer Care Team, Hotel Aura
Clean with covered parking, breakfast was not great, not sure if they have a gyn
Dear Guest, We were glad to hear that your stay with us was to your satisfaction. We only offer a complimentary continental breakfast, which traditionally is a limited breakfast offering but we do review our breakfast offerings regularly, and we will take your comments into consideration when next doing so. We enjoyed being your host and would love to do so again, if your travels bring you back to the area. Kind Regards, Customer Care Team, Hotel Aura
Dear Guest, Thank you for your excellent rating regarding your recent stay with us. We are pleased that you enjoyed your time here so much. We hope that you will choose our hotel again for your next visit to the area, we would love to see you again soon. Kind Regards, Customer Care Team, Hotel Aura
It is a nice and very convenient hotel. There are several good restaurants around. Going to and from SF airport is very easy.
Dear Guest, It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us. Please come and stay with us again - We'll still be here ready to greet you! Kind Regards, Hotel Aura, Customer Care Team
It was very easy to check-in. The person working the front desk was helpful and very calm. The room was much more than expected. It’s spacious, clean, with modern furnishings. I was very impressed. I only negatives I have with the hotel. (1) The breakfast is terrible. Your choices include: hard boiled eggs out of the refrigerator, white/wheat bread, prepackaged danishes, prepackaged cereals, waffles, mini yoplait yogurt, and tea/coffee. The person monitoring the breakfast area is completely useless. I asked a couple of questions, which interrupted her cellphone use, and she just pointed (2) The are no laundry facilities. (3) The second floor was under construction (which is the floor that I stayed on).
Dear Guest, We're very sorry and absolutely shocked at your recent experience. This isn't the usual feedback that we get and not the common experience that our guests have. Thank you for your comments - we will investigate them further and ensure improvements occur as a result. Kind Regards, Customer Care Team, Hotel Aura
Dear Jennie: Thank you for the PERFECT SCORE; we love those! At Hotel Aura, we deliver luxury, comfort, relaxation, and service to our guests. Our well-trained and hardworking staff ensures our guests feel relaxed and comfortable. We will be delighted to host you again for your trip to San Bruno. Do recommend us to your friends and family! Thank you & Regards, Hotel Aura Management