Our floor lobby had unpleasant smell in the morning. I would not stay here again.
The one I don't like is that when we left our room for the next day I did'nt put the sign for the staff to clean our room. But when we came at night we found out somebody went inside and clean our room and the bathroom but not our bed..I just want to say that we hope next time the staff needs to follow whatever the customer wants. Thank you.
Sheets were stained and floor was very dusty
Quick and friendly checkin. Classy room. Clean and stocked with nice amenities. Great place to crash after arriving late in the evening at SFO.
always feel safe here
Would stay. Again
It was clean and recently remodeled
Friendly staff , very clean room , affordable
The staff are very attentive to my needs....where's the closet restaurant, etc., etc.
Can’t sleep well. A/c is so dated. Makes a very loud noise, as if there’s a big grinder inside the room at night.
They’re ok it’s nice to stay and not much noises inn that place
Nice facility for an overnight before flight out. Close to the airport with shuttle service.
Room was clean and very comfortable. Would stay there again
Gateway Inn & Suites San Francisco SFO Airport places you 11.5 mi (18.5 km) from Ocean Beach. This 31-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a 24-hour business center.
Guests can expect 43-inch TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
At Gateway Inn & Suites San Francisco SFO Airport, guests have access to free WiFi in public areas, a 24-hour business center, and free newspapers. If you drive, take advantage of free parking. Front-desk staff are standing by 24/7 to assist with any requests. This smoke-free hotel also has a vending machine.
Our floor lobby had unpleasant smell in the morning. I would not stay here again.
The one I don't like is that when we left our room for the next day I did'nt put the sign for the staff to clean our room. But when we came at night we found out somebody went inside and clean our room and the bathroom but not our bed..I just want to say that we hope next time the staff needs to follow whatever the customer wants. Thank you.
Dear Guest, Thank you for your stay. I'm so glad you had a great time at our hotel. We certainly try our best to offer the best and certainly the most comfortable stay possible. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We look forward to hosting you again very soon! Sincerely, Hotel Manager
Sheets were stained and floor was very dusty
Dear Guest, Thanks for your stay at our hotel. I'm so glad you had a great time at our hotel. We certainly try our best to offer the best and certainly the most comfortable stay possible. We are addressing your observations about sheets and cleaning for further improvement and you shall definitely see the difference during your next visit. We await your earliest next trip to our area and promise a nice stay with us. Sincerely, Hotel Manager
Quick and friendly checkin. Classy room. Clean and stocked with nice amenities. Great place to crash after arriving late in the evening at SFO.
Thank you for choosing your stay at Gateway Inn & Suites, we are so glad to see that you enjoyed your stay and gave us a 5 star review. Guest approval is one of our top priorities and we are happy to see that it was reflected well during your stay. We hope to see you back again soon when you visit the San Francisco Bay Area! Sincerely, Gateway Inn & Suites San Francisco Airport (SFO)
always feel safe here
Dear Guest, Thanks for visiting our hotel and appreciate nice comments about your stay and safety. Our top is to provide safety to our guests and we are glad to know that you found our hotel safe to stay. We are pleased you liked each and every aspect of our hotel and hospitality. We enjoy providing a great experience for all kinds of travelers, and I'm very pleased that you enjoyed being with us at our hotel. We'll be here for you in the future if you visit the area again, and we always strive to maintain a great experience for our guests like you. Sincerely, Hotel Manager
Dear Guest, Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager
Would stay. Again
Dear Guest, Thanks for your nice comments. I'm so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I'm glad we could satisfy you, as we do so many others each day. Thanks again for your pleasant feedback. Sincerely, Hotel Manager
It was clean and recently remodeled
Cleanliness is our top priority and we are so glad that it was noticeable! We hope you come back to stay with us again soon!
Friendly staff , very clean room , affordable
Dear Guest, Thank you so much for your kind words. I'm so pleased that you found us a clean and affordable place to stay and that you liked our friendly staff's hospitality. We take real pride in this hotel and in serving guests like you, and I'm extremely happy that you had such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager
Hi Susan, We tried to accommodate you the best we could by offering connecting rooms and an upgrade but we are sorry you still didn't have a pleasant stay.