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Recent guest reviews

Everything went well except for check in. I blame my travel agent.

The property is very clean. The staff are all nice. One night the room next door was loud and the front desk staff Sean went above and beyond to take care of it. I would recommend.

Our stay was great, the hotel is taking all the necessary measurements to keep people safe during this pandemic, lots of parking, our room was cleaned and very quite, we were pleased with the service from all the stuff.

Room trash hadn’t been taken out and soap had been used. Especially while traveling during COVID I want to trust where I stay and this didn’t start off well

Room very clean. Fe ront dest people NOT TOO FRIENDLY! The rest of the amenities I'm very pleased with!

I had a really long drive and got in really late and check in was excellent at first my room was unacceptable and they gave me a new room immediately

Conveniently located near airport and the brunch was full-filling too

I paid for parking and I couldn't find a parking space

I liked the breakfast that was included with the night stay with the room.

Everything is close by, the room is clean and they have good breakfast.

Staff was very accommodating. Friendly and professional. The hotel was well kept and the room was very clean. It's close to the airport.

Check in staff very welcoming and was generous to grant me a late checkout.... Thank You!!!

S Airport Boulevard South San Francisco CA

Hotel highlights

  • Free WiFi in public areas
  • Onsite dining
  • Fitness center
  • Business center

Located within a leisurely stroll of South San Francisco Convention Center, Best Western Plus Grosvenor Airport Hotel is within a 10-minute drive of Cow Palace. This 206-room, 3-star hotel has a restaurant and a bar/lounge, along with a fitness center.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Satisfy your hunger from the comfort of your room with room service. Start each morning with to-go breakfast, available for a fee from 6:00 AM to 9:00 AM.


Rooms

Best Western Plus Grosvenor Airport Hotel's 206 rooms are individually decorated and provide coffee makers, free weekday newspapers, and free local calls. 43-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include safes, ironing boards, and desks.


Property features

At Best Western Plus Grosvenor Airport Hotel, guests have access to a fitness center, free WiFi in public areas, and a meeting room. Self parking is offered for USD 9.00 per night. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include a business center, a seasonal outdoor pool, and a library.

Room options

Standard Room, 2 Double Beds, Accessible, Non Smoking

2 Double Beds | Sleeps 4

Suite, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed)

1 Queen Bed and 1 Double Sofa Bed | Sleeps 4

Standard Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Best Western Plus Grosvenor Airport Hotel

Everyone (57) Couples (7) Family (15)
5
Everyone

By on May 1, 2021

Review comment responded on May 11, 2021

Thanks so much!

5
Everyone

By on Apr 20, 2021

Review comment responded on Apr 30, 2021

Thank you!

4
Business Business

Everything went well except for check in. I blame my travel agent.

By on Mar 15, 2021

Review comment responded on Mar 15, 2021

Thanks for your feedback, sorry if there was a problem with your check-in.

5
Everyone

By on Mar 5, 2021

Review comment responded on Mar 15, 2021

Thanks so much!

5
Everyone

By on Mar 5, 2021

Review comment responded on Mar 15, 2021

Thank you very much!

5
Everyone

The property is very clean. The staff are all nice. One night the room next door was loud and the front desk staff Sean went above and beyond to take care of it. I would recommend.

By on Mar 4, 2021

Review comment responded on Mar 4, 2021

Thanks for your comments and for mentioning Sean! We appreciate it!

4
Everyone

By on Feb 1, 2021

Review comment responded on Feb 11, 2021

Thanks Roberto

4
Partner Couples

Our stay was great, the hotel is taking all the necessary measurements to keep people safe during this pandemic, lots of parking, our room was cleaned and very quite, we were pleased with the service from all the stuff.

By , from San Bruno on Aug 22, 2020

Review comment responded on Aug 24, 2020

Kevin, thanks so much, we appreciate your feedback!

2
Partner Couples

Room trash hadn’t been taken out and soap had been used. Especially while traveling during COVID I want to trust where I stay and this didn’t start off well

By on Jul 14, 2020

Review comment responded on Jul 14, 2020

Thanks for your feedback. As noted at our front desk and in a letter in your room, we have limited housekeeping service for our overnight guests. I am hopeful that you did not find your vacant and clean room in this condition.

5
Everyone

Room very clean. Fe ront dest people NOT TOO FRIENDLY! The rest of the amenities I'm very pleased with!

By , from Millbrae ca on Jun 12, 2020

Review comment responded on Jun 12, 2020

Thanks for your feedback. Sorry if you didn't think the front desk staff wasn't friendly - we always receive great comments on them. Maybe the required masks they wear are not showing their friendly smiles. Sorry for any inconvenience.

Best Western Plus Grosvenor Airport Hotel

380 S Airport Boulevard, South San Francisco, CA 94080
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