Convenient location easy walking grocery shopping eateries
Like the convenience. The only inconvenience we had was the carpet in the rooms were being cleaned floor by floor when we checked in which was quite noisy.
need heating lamps on the smoking patio and that might bring you more customers
Hotel was fine and served its purpose. Found the staff to be genwrally unfriendly and not willing to help.
For a quick layover is was wonderful! The shuttle drivers are fantastic, Victoria at the front desk was fantastic, pleasant, efficient, professional, accommodating and just a real breath of fresh air. Room was very comfortable and clean, fridge, micro, coffee maker with a very pleasant sitting area. Breakfast was simple but well put together and hit the spot after not having dinner the night before. Great for a layover without an outrageous price.
Check in was a breeze the staff members were very nice and accommodating what’s in the room that the room was very clean and the bed is extra comfy thing is I wish that the hotspot a hot tub with indoors and the washer and dryer wasn’t so expensive it’s 3.50 to wash and 3.00 to dry I thought that was way too high for small front loader washer and dryer but other than that the overall today was pretty smooth and nice
Variety of food at breakfast buffet but eggs & breads not very tasty
It was quiet and comfortable. Easy access to the airport. Staff was friendly and helpful.
Great location near the Airport and South San Fran. Walkable to BART. Walkable to restaurants and Starbucks, Grocery, drug store. Great old school diner Peter's just a short walk away. Reasonable. Perfect for business traveler. The staff went out of their way to be helpful and friendly. My new favorite location when traveling for business to the area.
Shouldn't a hotel airport run shuttles past midnight? Shouldn't said hotel also run shuttles to rental car agencies? When said hotel knows four people will be staying in a room with a king bed and a sofa bed, shouldn't they make up the sofa bed? Our hotel in England did. Shouldn't they also provide 4 towels, not two? Rhetorical questions: of course they should. I always liked the Marriott line before this; this hotel put a dent in that.
Also a great location for taking public transportation to the city. Good choice of restaurants all around. Relatively quiet. Clean rooms.
The hotel is very close to the BART/CalTrain station (10 minute walk). We stayed on the first floor with a window looking into the backyard of a house - nothing to smile about! Also, our room faced East which meant we heard the jet blast from SFO every 90 seconds. Get a room on the West side (El Camino Real) of the building to avoid the SFO symphony. The continental breakfast was powdered eggs, frozen sausage patties and dilute frozen concentrate OJ. The fresh fruit was the best item... Also, you can't enter the property going Southbound on El Camino Real. You must drive more than a mile to make a U-turn and drive back to the entrance.
Wonderful staff. I left my shoes behind and staff kindly kept in Lost and Found. Friendly staff, except for housekeeping staff, they shy away from greetings. Thank you.
Excellent service. Reached hotel at 9.45am on Saturday 19th July, it's way too early for check in. But to my surprise, a room was available and the Front desk receptionist didn't hesitate to check me in by 9.55am (room 219), and even gave me a late check out upon request. I've stayed here maybe 9 or 10 times already, and will be your loyal customer whenever i'm in SFO area.
Very easy to airport or Bart. Walking distance to downtown Millbrae.
The hotel was a good value -- close to the airport, clean, and very convenient. Although they did get the tv working quickly, the telephone did not work ... so we did not get the anticipated wake-up call which could have been a serious problem since we had a very early morning flight. We were assured that he courtesy airport shuttle was reliable and it was almost on time but made an additional stop which again could have been a problem if we hadn't anticipated and taken an earlier shuttle. Good but not great.
Staff turned us on to the best dinner of our entire vacation within walking distance of the hotel! We took a day in SF with BART in easy walking distance made our day in the city a snap. Room on the small size but given local real estate prices understandable.
Great location. The thing better would be a sleeper couch in the living room.
The location was good at the end of the Bart line made it easy to get to San Francisco and close to the airport. Lots of places to eat within walking distance. Would definitely stay there again. The included breakfast every morning was nice.
The room was OK but the bathroom needs a lot of work. The toilet had to have the cover taken off and messed with for it to flush. The exhaust fan in the bathroom didn't work. The water drained really slow in both the sink and the shower.
Fairfield Inn & Suites by Marriott San Francisco Airport places you within a 10-minute drive of popular sights such as South San Francisco Convention Center and San Mateo County Event Center. This 86-room, 3-star hotel welcomes guests with free breakfast, free in-room WiFi, and a fitness center.
Start your day off right with a free buffet breakfast, served each morning from 6:30 AM to 9:30 AM.
All 86 rooms feature microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other amenities include free local calls, safes, and ironing boards.
Guests staying at Fairfield Inn & Suites by Marriott San Francisco Airport enjoy a fitness center, a spa tub, and free WiFi in public areas. Self parking is offered for USD 14.99 per day. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and free newspapers.
Convenient location easy walking grocery shopping eateries
Like the convenience. The only inconvenience we had was the carpet in the rooms were being cleaned floor by floor when we checked in which was quite noisy.
Dear guest, thank you so much for your stellar review! This means a lot to us. Hope you enjoyed your visit and we look forward to welcoming you back next time you visit the area. Safe travels!
need heating lamps on the smoking patio and that might bring you more customers
Thank you for reviewing your recent stay with us, we are pleased that our hotel appealed to you so much. We value your constructive feedback in relation to the heating lamps, we will certainly take your suggestion into consideration. We hope to have the pleasure of welcoming you back when you are next in town. Kind Regards, Fairfield Inn & Suites SFO Guest Experience Team
Hotel was fine and served its purpose. Found the staff to be genwrally unfriendly and not willing to help.
For a quick layover is was wonderful! The shuttle drivers are fantastic, Victoria at the front desk was fantastic, pleasant, efficient, professional, accommodating and just a real breath of fresh air. Room was very comfortable and clean, fridge, micro, coffee maker with a very pleasant sitting area. Breakfast was simple but well put together and hit the spot after not having dinner the night before. Great for a layover without an outrageous price.
Dear Jo, we are always pleased to receive feedback from our guests in relation to their stays with us, and we are delighted with your rating, thank you very much. We are happy to have satisfied you so well, and we hope to remain your hotel of choice here for future visits.
Check in was a breeze the staff members were very nice and accommodating what’s in the room that the room was very clean and the bed is extra comfy thing is I wish that the hotspot a hot tub with indoors and the washer and dryer wasn’t so expensive it’s 3.50 to wash and 3.00 to dry I thought that was way too high for small front loader washer and dryer but other than that the overall today was pretty smooth and nice
Variety of food at breakfast buffet but eggs & breads not very tasty
It was quiet and comfortable. Easy access to the airport. Staff was friendly and helpful.
Thank you for sharing your experience at the Fairfield Inn & Suites San Francisco Airport/Millbrae through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued Marriott Rewards Member, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Fairfield Inn & Suites San Francisco Airport/Millbrae and we hope you choose to stay with us again whenever your travel needs bring you back to Millbrae.
Great location near the Airport and South San Fran. Walkable to BART. Walkable to restaurants and Starbucks, Grocery, drug store. Great old school diner Peter's just a short walk away. Reasonable. Perfect for business traveler. The staff went out of their way to be helpful and friendly. My new favorite location when traveling for business to the area.
Thank you for sharing your experience at the Fairfield Inn & Suites San Francisco Airport/Millbrae through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are excited to know that we are your choice hotel when travels bring you to our beautiful city. We appreciate your wonderful comments about our staff and they will definitely be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Fairfield Inn & Suites San Francisco Airport/Millbrae. We look forward to seeing you again soon!
Shouldn't a hotel airport run shuttles past midnight? Shouldn't said hotel also run shuttles to rental car agencies? When said hotel knows four people will be staying in a room with a king bed and a sofa bed, shouldn't they make up the sofa bed? Our hotel in England did. Shouldn't they also provide 4 towels, not two? Rhetorical questions: of course they should. I always liked the Marriott line before this; this hotel put a dent in that.
Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairfield Inn & Suites San Francisco Airport/Millbrae. Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairfield Inn & Suites San Francisco Airport/Millbrae. As a valued Marriott Rewards Member, we see that there is room for improvement based on your feedback. We saw that you rated your overall satisfaction an “8”; however, we also noticed that there were several missed opportunities. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, appreciate you taking the time to tell us what we are doing well along with the areas that we can improve. We hope that you did enjoy your overall stay with us and hope to see you again the next time you are in our city. We see that there is room for improvement based on your feedback. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, appreciate you taking the time to tell us what we are doing well along with the areas that we can improve. We hope that you did enjoy your overall stay with us and hope to see you again the next time you are in our city.
Dear Guest, Thank you kindly for your feedback; we are pleased that our hotel, and our location, in particular, were so pleasing to you. We hope to welcome you back when you are next staying here at SFO. Kind Regards, Fairfield Inn & Suites SFO Guest Experience Team