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Bay Hotel

2.0 star property

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Photo gallery for Bay Hotel

Standard Room, 1 Queen Bed, Private Bathroom | Desk, blackout drapes, free WiFi, bed sheets
Lobby lounge
Desk, blackout drapes, free WiFi, bed sheets
Interior
Free daily continental breakfast

Reviews

5.0 out of 10

Popular amenities

  • Breakfast included
  • Free WiFi

Explore the area

View in a map
128 Jones St, San Francisco, CA, 94102
  • Place, Warfield Theatre
    ‪3 min walk‬
  • Place, Orpheum Theatre
    ‪5 min walk‬
  • Place, Bill Graham Civic Auditorium
    ‪8 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Private Bathroom

Desk, blackout drapes, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Private Bathroom

  • 299 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Private Bathroom

Standard Room, 2 Double Beds, Private Bathroom | Desk, blackout drapes, free WiFi, bed sheets

Standard Room, 2 Double Beds, Private Bathroom

  • 800 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Shared Bathroom

Desk, blackout drapes, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Shared Bathroom

  • 299 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

San Francisco

Located in Downtown San Francisco within a short walk of Union Square, Bay Hotel is within a mile (2 km) of other popular sights such as Moscone Convention Center. The 16 rooms at this hotel include refrigerators, microwaves, and flat-screen TVs.

What's nearby

  • Warfield Theatre - 3 min walk - 0.2 miles
  • Orpheum Theatre - 5 min walk - 0.3 miles
  • Bill Graham Civic Auditorium - 8 min walk - 0.5 miles
  • San Francisco City Hall - 8 min walk - 0.5 miles
  • Union Square - 11 min walk - 0.6 miles

Getting around

  • Market St & Taylor St Stop - 3 min walk
  • San Francisco Station - 4 min drive
  • San Francisco Intl. Airport (SFO) - 19 min drive

Restaurants

  • ‪St. Anthony's Dining Room - ‬1 min walk
  • ‪The Rumpus Room - ‬3 min walk
  • ‪Taqueria Cancun - ‬3 min walk
  • ‪Charmaine's - ‬2 min walk
  • ‪Montesacro Pinseria - ‬4 min walk

About this property

Bay Hotel

At Bay Hotel, guests have access to free WiFi in public areas and express check-out. Helpful staff is there to provide luggage storage, as well as offer insight about the area.
Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Refrigerators, microwaves, and desks are also available. Housekeeping is available on request.

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  • Restaurant
  • Parking available
  • Business services
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6.6 out of 10, 801 reviews
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The price is $102
Jun 29 - Jun 30
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private or shared bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
The front desk is open Monday - Sunday (6:00 AM - midnight)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 250 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Bay Hotel San Francisco
Bay San Francisco
Bay Hotel Hotel
Bay Hotel San Francisco
Bay Hotel Hotel San Francisco

Frequently asked questions

Is free cancellation available at Bay Hotel?

Bay Hotel provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Bay Hotel?

As of May 29, 2026, prices found for a 1-night stay for 2 adults at Bay Hotel on May 30, 2026 start from $88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Bay Hotel?

This hotel is situated in Downtown San Francisco within a short 11-minute walk of Union Square and also 15 minutes on foot from Palace Hotel. You'll also find Oracle Park and Pier 39 within a short drive.

Will I be able to park at Bay Hotel?

No, this hotel doesn't offer parking.

Does Bay Hotel have a casino?

No, Bay Hotel doesn't have a casino.

Is there an indoor pool at Bay Hotel?

No, there is no indoor pool at this hotel.

Are there hot tubs at Bay Hotel?

No, there isn't a spa tub at this hotel.

Does Bay Hotel have a restaurant with a breakfast menu?

Bay Hotel offers free continental breakfast each morning though there is no restaurant.

Does Bay Hotel allow pets to stay free of charge?

No, pets aren't allowed at Bay Hotel.

Are there connecting rooms at Bay Hotel?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Bay Hotel?

The closest major airport to Bay Hotel is San Francisco Intl. Airport (SFO), which is 14.4 mi away (19 minutes by car). Another top airport is Oakland Intl. Airport (OAK), which is located 19.4 mi away (26-minute drive).

Can I book a room with a balcony at Bay Hotel?

No, you won't find guestrooms with balconies at Bay Hotel.

Bay Hotel Reviews

Reviews

5.0
Rating 10 - Excellent. 95 out of 639 reviews
Rating 8 - Good. 85 out of 639 reviews
Rating 6 - Okay. 98 out of 639 reviews
Rating 4 - Poor. 104 out of 639 reviews
Rating 2 - Terrible. 257 out of 639 reviews

5.6/10

Cleanliness

6.2/10

Staff & service

4.4/10

Amenities

5.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Naser

Disliked: Cleanliness, staff & service, amenities
Worse,dirtiest and bed bugs everywhere also no elevator
Bugs
Bugs
Stayed 3 nights in Feb 2026

2/10 Terrible

Kyle

Disliked: Cleanliness, amenities, property conditions & facilities
TV didn’t work, no hot water or toilet paper, no breakfast which was one of the deciding factors for my stay and I was confronted by an unhomed person white trying to get into the lobby.
Stayed 1 night in Feb 2026

2/10 Terrible

Carolynn

Stayed 1 night in Feb 2026

2/10 Terrible

Darryl

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible place in the middle of tweaker city. if you want to defend your life from needles and filth then please come and stay here. Disgusting place. A pile of ash after burning it would be worth more then 1 night stay
Stayed 1 night in Feb 2026

6/10 Okay

Juan Manuel

Liked: Staff & service
Disliked: Cleanliness
You get what you pay for. Money was tight for me. If you a heavy sleeper and don’t wake up to the receptionist arguing with the homeless at 3am that are right outside the hotel and just for a place to sleep and completely ok people under the influence coming in you should come here. I grew up in that kind of environment so it’s whatever to me. Be warm the reception wakes up at 11am in the back, so if you need to check out early chances are he won’t be there.
Stayed 1 night in Jan 2026

2/10 Terrible

Suheshkumar Singh

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The Bay Hotel is surrounded by homeless people and drug users (even in the door). It is not possible to open the hotel door and go out. The smell - both from the weed smoking and urination - is very harsh that it is very difficult to walk on the foot path. Sometimes, it is very scary and not possible to go out after dark. Room and toilet are dirty. In the deep or midnight, the mentioned homeless people on the road are shouting that continuously disturb the entire sleeping. Smell of smoking inside the hotel is also very harsh even suffocating. It is clearly mentioned that breakfast is included but not provided. I strongly feel that they are doing knowingly. Even though, they mention to remove from the webpage, it still appears in the page. This is my first time to drop review or feedback in this way or platform. I strongly feel that I should drop the lines is that other fellows may avoid from such experience or they would book at least knowingly. I wish that I should experience such stuff again.
Stayed 8 nights in Jan 2026

2/10 Terrible

Suheshkumar Singh

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The Bay Hotel is surrounded by homeless people and drug users (even in the door). It is not possible to open the hotel door and go out. The smell - both from the weed smoking and urination - is very harsh that it is very difficult to walk on the foot path. Sometimes, it is very scary and not possible to go out after dark. Room and toilet are dirty. In the deep or midnight, the mentioned homeless people on the road are shouting that continuously disturb the entire sleeping. Smell of smoking inside the hotel is also very harsh even suffocating. It is clearly mentioned that breakfast is included but not provided. I strongly feel that they are doing knowingly. Even though, they mention to remove from the webpage, it still appears in the page. This is my first time to drop review or feedback in this way or platform. I strongly feel that I should drop the lines is that other fellows may avoid from such experience or they would book at least knowingly. I wish that I should experience such stuff again.
Stayed 1 night in Jan 2026

2/10 Terrible

Tricia

Disliked: Cleanliness, staff & service, property conditions & facilities
We checked in to our room and checked out again about 30 mins later. When we entered the room we found a vent hanging out of the ceiling above the bed, right where your head would be. The bedspreads had cigarette burn holes in them, sheets had stains on them, and there was food on the floor - it was disgusting. There was also a chemical smell burning our eyes, the kids were crying. When I requested another room, I was advised there were none available so I * no lift - have to carry cases up a flight of stairs
Stayed 1 night in Jan 2026

2/10 Terrible

Ben

Disliked: Cleanliness, staff & service, amenities
The room was not clean with holes through the bed sheets and cigarette burns in the walls. I was not given the room I booked as the pictures looked completely different to what I was given. Upon complaints I was only offered a partial refund with the option of checking out early. The street is COVERED with homeless making it feel unsafe at night to walk around the streets. The room smelled of weed and the sink did not properly drain. When booking it said it would provide breakfast but when I got there they said they don’t offer it. No amenities within the room and no windows to open to get rid of the weed smell. Not worth the price what so ever and not worth booking at all.
Stayed 5 nights in Jan 2026

2/10 Terrible

lynda

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrific!!
Stayed 1 night in Dec 2025

2/10 Terrible

Naeif

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible and worst hotel ever
Stayed 1 night in Dec 2025

2/10 Terrible

Jessika

Stayed 4 nights in Dec 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible! It is filthy, TV didn't work, WiFi didn't work, no heat and I had to use a sheet for a towel
Stayed 1 night in Dec 2025

2/10 Terrible

Victor

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The staff never showed up when I needed to sleep it was very uncomfortable since all the noise from the street sneaked in and it was very unpleasant to see so many homeless people taking drugs in front of the door and no one did anything to move them to another place traveling with my daughter was a tremendous shock for her to see all this happening without any control
Stayed 1 night in Dec 2025

2/10 Terrible

Juan

Stayed 2 nights in Nov 2025

2/10 Terrible

Leo

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities
Horrible experience. Multiple loud guests playing loud music at 12AM!!! After hours of this nonsense the receptionist asked them to lower the volume but they did not. Then called hotels.com and they called the owner and he lied and said there was no noise. I then walked in the hallway to prove the ongoing noise to Hotels.com and prove the noise was ongoing. Further more, there was a leak from the ceiling from a shower above... And they only give you a one towel! They offered no refund, and then at checkout they said they didn’t remember my deposit and had me waiting to refund my deposit while the taxi was patiently waiting. This place is not a 2 star hotel, it’s a slum!
Stayed 1 night in Nov 2025

2/10 Terrible

Axel

Business traveler
Disliked: Cleanliness, staff & service, amenities
I hope I can write "Dump" 🔹fire alarms removed, people were smoking weed or worse 🔹mattress was purse springs and urine spots with holes in the cover 🔹drug addicts were housed there 🔹unsafe neighborhood 🔹Loud screaming and other noises went on through the whole night
Broken sink
Mattress urine stains and holes
Better angle of stains
Mattress cover didn't protect from direct impact by the springs
Stayed 7 nights in Oct 2025

6/10 Okay

Mark, Vallejo

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Staff was nice. Hotel is noisy.
Stayed 1 night in Nov 2025

6/10 Okay

Dominick

Stayed 1 night in Oct 2025

2/10 Terrible

Ali

Stayed 1 night in Oct 2025

2/10 Terrible

Curran, Eden Prairie

Disliked: Cleanliness, amenities
Worse hotel our original booking was 7 days we checked out after 1st night but the hotel refused to refund inspite of us complaining. NOT Recommended
Stayed 7 nights in Oct 2025

2/10 Terrible

Nathan

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Upon arrival and inspecting the room and the bed we immediately booked an alternative motel and left. The bed was dirty and had a cigarette burn hole in the bottom sheet. The room was in poor condition and the motel is in a terrible area with numerous drug addicts directly outside and around the location.
Stayed 2 nights in Oct 2025

2/10 Terrible

George

Stayed 1 night in Oct 2025

2/10 Terrible

Neeraja

Disliked: Cleanliness, staff & service, property conditions & facilities
It was the worst hotel I was in, Not worth staying. Unclean and untidy the worst experience ever
Stayed 2 nights in Oct 2025

2/10 Terrible

Warren

Stayed 1 night in Oct 2025

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