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The Neon Elm Hotel

Property class: 2

Choose dates to view prices

Photo gallery for The Neon Elm Hotel

A compact living space with a dining table set for two, a sofa, a wall-mounted TV, and a large window with curtains.
A modern kitchen with a black refrigerator, a built-in microwave, and a sink. There is a wooden shelf above the microwave and a small plant on the counter.
A modern dining area with a wooden table, white plates, and a glass of wine. A potted plant is on the left, and a mural of a landscape is on the wall.
A building with a black and white tiled staircase leading to a yellow door, surrounded by greenery and columns.
A modern hotel room with a bed, a large window with a view, a kitchen area with a sink and stove, and a ceiling fan.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi

Explore the area

View in a map
410 Elm St, San Diego, CA, 92101
  • Place, Balboa Park
    ‪2 min walk‬
  • Place, San Diego Civic Theatre
    ‪8 min walk‬
  • Place, San Diego Convention Center
    ‪3 min drive‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room Full Bed

A modern hotel room with a bed, a small kitchenette, a TV mounted on the wall, and a patterned wall.

Standard Room Full Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Queen Room

A modern bedroom with a black headboard, a large bed, a small kitchen area with a sink, and a window with a view of buildings.

Deluxe Queen Room

8.2 out of 10
Very good
(43 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room Twin Bed

A compact hotel room with a kitchenette, a bed, and a bathroom.

Standard Room Twin Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Studio Suite

A modern kitchen with a built-in stove, microwave, and sink. There is a bed with a black headboard and a large window in the background.

Executive Studio Suite

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Deluxe Double Room, Kitchenette

A modern hotel room with two beds, a small kitchenette, and large windows.

Deluxe Double Room, Kitchenette

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Family Studio Suite

A modern hotel room with a bed, a bathroom, and a kitchenette.

Family Studio Suite

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Elite Studio Suite

A modern bedroom with a large bed, a desk, and a window with a city view.

Elite Studio Suite

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room

A modern bedroom with a bed, a built-in desk, a large window, and a wall-mounted projector.

Junior Room

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio Suite

A modern bedroom with a bed, a TV, and a kitchen in the background.

Standard Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Studio Suite

A modern bedroom with a large bed, a dark wood headboard, and a small kitchenette in the background.

Luxury Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Suite

A hotel room with a bed, a window with a view of trees and hills, a bathroom with a toilet and sink, and a mirror.

Deluxe Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Studio Suite

A modern hotel room with a large bed, wall-mounted artwork, and a scenic mural.

Superior Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

San Diego

Located in Bankers Hill within a 5-minute walk of Balboa Park, The Neon Elm Hotel is within 2 miles (3 km) of other popular sights like Petco Park. The 50 rooms at this hotel include refrigerators and coffee makers.

What's nearby

  • Balboa Park - 2 min walk - 0.1 miles
  • San Diego Civic Theatre - 8 min walk - 0.5 miles
  • Waterfront Park - 13 min walk - 0.7 miles
  • Petco Park - 3 min drive - 1.2 miles
  • San Diego Convention Center - 3 min drive - 1.4 miles

Getting around

  • Civic Center Station - 11 min walk
  • San Diego Santa Fe Depot - 19 min walk
  • San Diego Intl. Airport (SAN) - 11 min drive

Restaurants

  • ‪Extraordinary Desserts - ‬11 min walk
  • ‪Cocina 35 - ‬7 min walk
  • ‪The Kebab Shop - ‬10 min walk
  • ‪Mostra Coffee at Banker’s Hill - ‬3 min walk
  • ‪Pappalecco - ‬10 min walk

About this property

The Neon Elm Hotel

At The Neon Elm Hotel, guests have access to features like express check-out. Limited parking is available. Helpful staff is there to provide front-desk service during limited hours, as well as offer insight about the area.
Guests can expect to find free WiFi. Refrigerators, coffee makers, and hair dryers are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Offsite parking available (USD 30 per day)
  • Limited onsite parking
  • Onsite parking includes off-street options

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Paper towels
  • Refrigerator

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Late check-out subject to availability

Late check-out fee: USD 75

Express check-out available

Special check-in instructions

The front desk is open daily from 12:30 PM - 9:00 PM

Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your government-issued photo ID after booking

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), smart lock

Pets

  • This property doesn't allow pets

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: USD 30 per day (360 ft away)
  • Late check-out fee: USD 75 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Occidental

Balboa Park Hotel Hotel

Balboa Park Hotel San Diego

Balboa Park Hotel Hotel San Diego

Hotel Occidental Balboa Park Downtown

Frequently asked questions

Are free cancellation options available at The Neon Elm Hotel?

The Neon Elm Hotel provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at The Neon Elm Hotel?

As of Sep 20, 2026, prices found for a 1-night stay for 2 adults at The Neon Elm Hotel on Sep 21, 2026 start from $123, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around The Neon Elm Hotel?

This hotel is situated in Bankers Hill within a short 4-minute walk of Balboa Park and also 16 minutes on foot from Waterfront Park. You'll also find Port of San Diego and Petco Park within a short drive.

Will I be able to park at The Neon Elm Hotel?

Yes, though parking is limited parking.

Does The Neon Elm Hotel feature a casino on the premises?

No, The Neon Elm Hotel doesn't have a casino.

Will I find an indoor pool at The Neon Elm Hotel?

No, there is no indoor pool at this hotel.

Is The Neon Elm Hotel a good place to stay for couples?

Couples will appreciate amenities at this hotel, including a pillow menu, a rainfall showerhead, and a kitchenette in some guestrooms.

Are there hot tubs at The Neon Elm Hotel?

No, there isn't a spa tub at this hotel.

Does The Neon Elm Hotel have a restaurant that serves breakfast?

No, The Neon Elm Hotel doesn't have a restaurant that serves breakfast.

Will The Neon Elm Hotel allow pets to stay free of charge?

No, pets aren't allowed at The Neon Elm Hotel.

Are there connecting rooms at The Neon Elm Hotel?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to The Neon Elm Hotel?

The closest major airport to The Neon Elm Hotel is San Diego Intl. Airport (SAN), which is 3 mi away (11 minutes by car). Another top airport is San Diego, CA (MYF-Montgomery Field), which is located 11.4 mi away (18-minute drive).

Can I book a room with a balcony at The Neon Elm Hotel?

Yes, some guestrooms at The Neon Elm Hotel offer a balcony.

The Neon Elm Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 85 out of 151 reviews
Rating 8 - Good. 30 out of 151 reviews
Rating 6 - Okay. 19 out of 151 reviews
Rating 4 - Poor. 7 out of 151 reviews
Rating 2 - Terrible. 10 out of 151 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool little boutique hotel!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, short walk to little Italy or longer walk to gaslight district, price was reasonable.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice courtyard with outdoor seating and yard games. Squeaky clean room. Great place!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Bryan

Liked: Staff & service, property conditions & facilities
Conveniently located to Downtown San Diego in an historic building. On demand hot water cooler was very helpful and the guests and staff were very friendly.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are fairly small. Perfect for simple over nights. Noise isn’t too bad at night.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Kamola Bakhtiyarovna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great, small room but very clean and cute. I didn’t get my code to enter through the main entrance and code for my room, but you can call the number on the main entrance door and they will provide it to you after you confirm your personal information.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

JaDe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is a perfect middle ground to the military bases, downtown activities, and the beach. Parking on the street is free 8pm-8am. There are different room sizes available so choose wisely. I chose a smaller room for my temporary stay. The room is so cute and overly clean. There is a fridge, microwave, smart tv, and a few other basic amenities. I definitely recommend this for your short or long term stays.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great communication from the property owners. The check-in process was smooth, and I had no troubles. I got lucky with street parking:) Just as mentioned, expect some noise outdoors secondary to its location. My one small gripe is the bathroom had a ‘mildewy’ smell—but that probably comes from the plumbing and pipes in those types of buildings in general. Overall, would stay again:)
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Pamela

Liked: Cleanliness, amenities
Could use a chair or bedside table.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 6 nights in May 2026
Verified review

2/10 Terrible

Adam

Disliked: Cleanliness, amenities, property conditions & facilities
Cool decoration but not well run. Rooms are tiny, my room had a window facing 5 feet from another room forcing me to keep the curtains closed at all times. Room was disgusting. Sheets had stains and obviously weren’t washed, there was trash laying all over the room when I checked in. Don’t stay here, go to an actual hotel.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Marlo

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Booked a room and there was no one even there to check me in so I wasn’t able to get inside the building or get my code for my room
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better response time would be better; took awhile to get the codes to enter the property and my room. Would also be nice to have bigger towels; they were a bit small to dry off with after showering. Besides all that; great place. Clean; newly renovated. Front desk guy was cool. One thing I did have issue with was the homelessness. Shady characters hanging around the property. Would be nice if the property owners/managers had a nice relationship with SDPD to help move/keep the homeless out of the area. Besides all that; I’d rate my stay 4.5/5 stars.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Hugo

Liked: Staff & service
The place is not bad — for the price, it’s acceptable. However, it was strange to have a bathroom without a washbasin and to have to shave in the kitchen. The people are friendly while you’re there, but they do not respond to requests once you leave. Even now, one month later, I’m still trying to get the invoice for my payment and I’m still waiting. Not a great experience in that way., otherwise, an okay place to stay in you have a low budget.
Stayed 5 nights in Apr 2026
Verified review

2/10 Terrible

Charlie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived the hi
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Anne

Liked: Staff & service, amenities, property conditions & facilities
Hotellet ligger nära Balboa Park vilket var viktigt för mig på denna resa. Personalen var väldigt trevliga och hjälpsamma, de var dock inte alltid på plats så man fick skriva i en chatt om man behövde något. Rummet jag hade bokat var väldigt litet, det var precis plats till en säng men annars fanns det både kylskåp, mikrovågsugn, hårtork och strykjärn + strykbräda. Rummet var för 1-2 personer men jag skulle säga det var ett enkelrum, det hade varit jobbigt att vara två personer på den lilla ytan. Badrummet var litet och som en förlängning av rummet med skjutdörr och därinne fanns det enda fönstret. Det var en liten besvikelse, trodde jag hade bokat ett rum med fönster ut. Ingen daglig rengöring, vilket var okej för mig, man kunde alltid skriva i chatten till dem om man behövde nya handdukar till exempel. Dock tyckte jag de kunde ha tömt soporna varannan dag, jag fick själv gå ut till en städerska och be om ny påse. Det var väldigt lyhörd och det fanns öronproppar på rummet. Om man bara ska ha ett hotellrum som övernattning så är det ett bra budgetval men om man vill vistas en del på rummet (som i mitt fall som skulle springa ett lopp) så skulle jag välja en annan rumstyp eller annat hotell.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exente lugar, limpio y sobre todo la ubicación. Todo al 100%
Stayed 1 night in May 2026
Verified review

8/10 Good

Kamin

Stayed 4 nights in Mar 2026
Verified review

8/10 Good

David

Stayed 1 night in May 2026
Verified review

10/10 Excellent

Cristo

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Sebastien

Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Nichole

Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Anthony

Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2026

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