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The Neon Elm Hotel

Property class: 3

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Photo gallery for The Neon Elm Hotel

A compact living space with a dining table set for two, a sofa, a wall-mounted TV, and a large window with curtains.
A modern hotel room with a bed, a large window with a view, a kitchen area with a sink and stove, and a ceiling fan.
A modern kitchen with a black refrigerator, a built-in microwave, and a sink. There is a wooden shelf above the microwave and a small plant on the counter.
A building with a black and white tiled staircase leading to a yellow door, surrounded by greenery and columns.
A modern dining area with a wooden table, white plates, and a glass of wine. A potted plant is on the left, and a mural of a landscape is on the wall.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi

Explore the area

View in a map
410 Elm St, San Diego, CA, 92101
  • Place, Balboa Park
    ‪2 min walk‬
  • Place, San Diego Civic Theatre
    ‪8 min walk‬
  • Place, San Diego Convention Center
    ‪3 min drive‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room Full Bed

A modern hotel room with a bed, a small kitchenette, a TV mounted on the wall, and a patterned wall.

Standard Room Full Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Queen Room

A modern bedroom with a black headboard, a large bed, a small kitchen area with a sink, and a window with a view of buildings.

Deluxe Queen Room

8.0 out of 10
Very good
(44 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room Twin Bed

A compact hotel room with a kitchenette, a bed, and a bathroom.

Standard Room Twin Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Studio Suite

A modern kitchen with a built-in stove, microwave, and sink. There is a bed with a black headboard and a large window in the background.

Executive Studio Suite

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Deluxe Double Room, Kitchenette

A modern hotel room with two beds, a small kitchenette, and large windows.

Deluxe Double Room, Kitchenette

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Family Studio Suite

A modern hotel room with a bed, a bathroom, and a kitchenette.

Family Studio Suite

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Elite Studio Suite

A modern bedroom with a large bed, a desk, and a window with a city view.

Elite Studio Suite

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room

A modern bedroom with a bed, a built-in desk, a large window, and a wall-mounted projector.

Junior Room

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio Suite

A modern bedroom with a bed, a TV, and a kitchen area visible through an open door.

Standard Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Studio Suite

A modern bedroom with a large bed, a dark wood headboard, and a small kitchenette in the background.

Luxury Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Suite

A hotel room with a bed, a window with a view of trees and hills, a bathroom with a toilet and sink, and a mirror.

Deluxe Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Studio Suite

A modern hotel room with a large bed, wall-mounted artwork, and a scenic mural.

Superior Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

San Diego

Located in Bankers Hill within a 5-minute walk of Balboa Park, The Neon Elm Hotel is within 2 miles (3 km) of other popular sights like Petco Park. The 50 rooms at this hotel include refrigerators and coffee makers.

What's nearby

  • Balboa Park - 2 min walk - 0.1 miles
  • San Diego Civic Theatre - 8 min walk - 0.5 miles
  • Waterfront Park - 13 min walk - 0.7 miles
  • Petco Park - 3 min drive - 1.2 miles
  • San Diego Convention Center - 3 min drive - 1.4 miles

Getting around

  • Civic Center Station - 11 min walk
  • San Diego Santa Fe Depot - 19 min walk
  • San Diego Intl. Airport (SAN) - 11 min drive

Restaurants

  • ‪Extraordinary Desserts - ‬11 min walk
  • ‪Sushi Maru - ‬7 min walk
  • ‪Cocina 35 - ‬7 min walk
  • ‪The Kebab Shop - ‬10 min walk
  • ‪Pappalecco - ‬10 min walk

About this property

The Neon Elm Hotel

At The Neon Elm Hotel, guests have access to features like express check-out. Limited parking is available. Helpful staff is there to provide front-desk service during limited hours, as well as offer insight about the area.
Guests can expect to find free WiFi. Refrigerators, coffee makers, and hair dryers are also standard.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Offsite parking available (USD 30 per day)
  • Limited onsite parking
  • Onsite parking includes off-street options

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Paper towels
  • Refrigerator

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

The front desk is open daily from 12:30 PM - 9:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), smart lock

Pets

  • This property doesn't allow pets

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: USD 30 per day (360 ft away)
  • Late check-out fee: USD 75 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Occidental
Balboa Park Hotel Hotel
Balboa Park Hotel San Diego
Balboa Park Hotel Hotel San Diego
Hotel Occidental Balboa Park Downtown

Frequently asked questions

Are free cancellation options available at The Neon Elm Hotel?

The Neon Elm Hotel provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at The Neon Elm Hotel?

As of Nov 4, 2026, prices found for a 1-night stay for 2 adults at The Neon Elm Hotel on Nov 5, 2026 start from $153, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around The Neon Elm Hotel?

This hotel is situated in Bankers Hill within a short 4-minute walk of Balboa Park and also 16 minutes on foot from Waterfront Park. You'll also find Port of San Diego and Petco Park within a short drive.

Will I be able to park at The Neon Elm Hotel?

Yes, though parking is limited parking.

Does The Neon Elm Hotel feature a casino on the premises?

No, The Neon Elm Hotel doesn't have a casino.

Will I find an indoor pool at The Neon Elm Hotel?

No, there is no indoor pool at this hotel.

Is The Neon Elm Hotel a good place to stay for couples?

Couples will appreciate amenities at this hotel, including a pillow menu, a rainfall showerhead, and a kitchen in some guestrooms.

Are there hot tubs at The Neon Elm Hotel?

No, there isn't a spa tub at this hotel.

Does The Neon Elm Hotel have a restaurant that serves breakfast?

No, The Neon Elm Hotel doesn't have a restaurant that serves breakfast.

Will The Neon Elm Hotel allow pets to stay free of charge?

No, pets aren't allowed at The Neon Elm Hotel.

Are there connecting rooms at The Neon Elm Hotel?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to The Neon Elm Hotel?

The closest major airport to The Neon Elm Hotel is San Diego Intl. Airport (SAN), which is 3 mi away (11 minutes by car). Another top airport is San Diego, CA (MYF-Montgomery Field), which is located 11.4 mi away (18-minute drive).

Can I book a room with a balcony at The Neon Elm Hotel?

Yes, some guestrooms at The Neon Elm Hotel offer a balcony.

The Neon Elm Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 143 out of 255 reviews
Rating 8 - Good. 49 out of 255 reviews
Rating 6 - Okay. 27 out of 255 reviews
Rating 4 - Poor. 19 out of 255 reviews
Rating 2 - Terrible. 17 out of 255 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool little boutique hotel!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute & cozy Location was very convenient Great value for the money
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great very easy to check in and beautiful place to stay
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing experience, would definitely recommend!!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great space that was close to everything
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues at all, super clean, convenient location. Solid booking if you’re looking for a home base during travel for business or a special event.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay — the room felt intimate and comfortable, and the kitchenette was a great added bonus. The property has some cool amenities, including a side outdoor space that makes a perfect spot for guests to relax and mingle.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Cool, Retro, and a great vibe. Close to downtown and events.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, short walk to little Italy or longer walk to gaslight district, price was reasonable.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Tona is the best very helpful
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice courtyard with outdoor seating and yard games. Squeaky clean room. Great place!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Conveniently located to Downtown San Diego in an historic building. On demand hot water cooler was very helpful and the guests and staff were very friendly.
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
Rooms were kind if rusty/ old. Not a good location at all. Kind of a rough area. The bed was comfortable and clean. Probably wouldnt stay here again.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice hotel. It was just difficult to speak to an actual person when needed.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are fairly small. Perfect for simple over nights. Noise isn’t too bad at night.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness
If you're only needing to stay 1 ot 2 nights it's fine. The place is cute very vintage but the rooms are tiny and it's pretty noisy. We played white noise music on our phone to try and block the noise out from drunk people inside and outside the hotel. The place is close to everything so the location you can't beat. Just don't expect perfect, it's just ok.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel. Prices were doubled due to Comic con… however cute setup outdoors.. private fire pit.. with game area and sitting area under a pergola. The indoors had designer decor. Everything looked clean and updated. Cute stairs and photos and lamps. Modern and fun exterior The invisible staff was quick to respond in the app. ONLY ISSUE.. no place to hang clothes.. there is cubby with a luggage stand … I think a rod should be installed with hangers
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Good location, good staff. Poor condition. The room is very small and my room is next to AC’s out unit, I could hear the sound all night. Cannot complain much based on the price, but not recommend.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
1
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great, small room but very clean and cute. I didn’t get my code to enter through the main entrance and code for my room, but you can call the number on the main entrance door and they will provide it to you after you confirm your personal information.
Stayed 2 nights in Jun 2026
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
to much noise, the courtains were very poor
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute spot that might be a former university dorm convert, but legit it’s quite comfortable and crazy conveniently located. Super clean rooms, I had an attached bathroom which also was very nice and clean. The kitchenette is a great bonus. Some might not like how small the rooms are but I didn’t mind it one bit. I was in San Diego for an event so this ended up being a pretty ideal place to stay. No frills, exactly what I needed, in such a great spot. Cute local coffee shop nearby! Look into street parking but again I had no issues. Excellent stay.
Stayed 3 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Staff & service
They do not respond when asking for access code even though room was prepaid , horrible customer service . Left me stranded in San Diego
Stayed 1 night in Jul 2026

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