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Best Western Plus Hacienda Hotel Old Town

3.0 star property
Suburban hotel with airport shuttle service and a fitness center

Choose dates to view prices

Photo gallery for Best Western Plus Hacienda Hotel Old Town

Outdoor pool, sun loungers
Lobby
Daily buffet breakfast (USD 12.95 per person)
Terrace/patio
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Free airport shuttle

Explore the area

View in a map
4041 Harney St, San Diego, CA, 92110
  • Place, Whaley House Museum
    ‪3 min walk‬
  • Place, Old Town San Diego State Park
    ‪7 min walk‬
  • Place, University of San Diego
    ‪2 min drive‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.6 out of 10
Excellent
(62 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.6 out of 10
Excellent
(70 reviews)
  • 300 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(4 reviews)
  • 369 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.2 out of 10
Very good
(17 reviews)
  • 369 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

8.8 out of 10
Excellent
(48 reviews)
  • 448 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.4 out of 10
Very good
(18 reviews)
  • 369 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room)

  • 499 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | Private kitchenette | Mini-fridge, microwave, coffee/tea maker

Standard Room, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • 369 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

  • 369 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(4 reviews)
  • 369 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.8 out of 10
Exceptional
(6 reviews)
  • 369 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.6 out of 10
Exceptional
(9 reviews)
  • 369 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

9.6 out of 10
Exceptional
(4 reviews)
  • 302 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub)

8.8 out of 10
Excellent
(48 reviews)
  • 302 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Accessible)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Accessible)

9.0 out of 10
Wonderful
(6 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

San Diego

Located in Old Town San Diego within a short walk of Old Town San Diego State Park, Best Western Plus Hacienda Hotel Old Town is within a mile (2 km) of other popular sights such as University of San Diego. This 197-room, 3-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Whaley House Museum - 3 min walk - 0.2 miles
  • Presidio Park - 3 min walk - 0.2 miles
  • Old Town San Diego State Park - 7 min walk - 0.4 miles
  • University of San Diego - 2 min drive - 1.2 miles
  • Marine Corps Recruit Depot - 2 min drive - 1.2 miles

Getting around

  • Morena - Linda Vista Station - 2 min drive
  • Old Town Transit Center - 8 min walk
  • San Diego Intl. Airport (SAN) - 15 min drive

Restaurants

  • ‪Cafe Coyote - ‬2 min walk
  • ‪Old Town Mexican Cafe - ‬2 min walk
  • ‪Miguel's Cocina - ‬2 min walk
  • ‪Cousin's Candy Shop - ‬4 min walk
  • ‪Rockin' Baja Lobster - Old Town - ‬4 min walk

About this property

Best Western Plus Hacienda Hotel Old Town

Suburban hotel with airport shuttle service and a fitness center
At Best Western Plus Hacienda Hotel Old Town, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. If you drive, self parking is USD 25 per day, or you can take advantage of the free airport shuttle during limited hours. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and tours or tickets. Additional amenities include a hot tub, meeting rooms, and conference space.
40-inch flat-screen TVs come with pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Microwaves, coffee makers, and free newspapers are also available. Weekly housekeeping is available.
An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Hilton Garden Inn San Diego Old Town/SeaWorld Area
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 1,274 reviews
$113 nightly
The price is $130
Dec 19 - Dec 20
Total with taxes and fees
Hilton Garden Inn San Diego Old Town/SeaWorld Area

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 6:30 AM to 10:00 PM
  • Free train station pick-up and drop-off shuttle from 6:30 AM to 10:00 PM
  • Train station shuttle at scheduled times
  • Free cruise terminal shuttle
  • Self parking on site (USD 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: USD 12.95 for adults and USD 8.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Old Town Tequila Factory

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3,003 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Elevator
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 buildings
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, airport, and train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25.0 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 12.95 for adults and USD 8.95 for children
  • Self parking fee: USD 25 per day (in/out privileges)
  • Rollaway bed fee: USD 25.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the airport (available during limited hours) or the train station. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Hacienda Hotel Old Town
Best Western Old Town Hacienda
Best Western Plus Hacienda
Best Western Plus Hacienda Hotel
Best Western Plus Hacienda Hotel Old Town
Best Western Plus Hacienda Old Town
Hacienda Best Western
Hacienda Old Town
Hotel Best Western Old Town
Old Town Best Western Hacienda
Best Western Hacienda Hotel Old Town San Diego

Frequently asked questions

What's there to see near Best Western Plus Hacienda Hotel Old Town?

This hotel is situated in Old Town San Diego within a short 8-minute walk of Old Town San Diego State Park. You'll also find Mission Bay and Port of San Diego within a short drive.

How much does it cost to stay at Best Western Plus Hacienda Hotel Old Town?

As of Nov 28, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Hacienda Hotel Old Town on Dec 9, 2025 start from $134.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western Plus Hacienda Hotel Old Town?

Yes, parking is offered for USD 25 per day with in/out privileges. Accessible parking is also available for guests.

Does Best Western Plus Hacienda Hotel Old Town feature a casino on the premises?

No, Best Western Plus Hacienda Hotel Old Town doesn't have a casino.

Is there an indoor pool at Best Western Plus Hacienda Hotel Old Town?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is Best Western Plus Hacienda Hotel Old Town good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant with al fresco dining.

Does Best Western Plus Hacienda Hotel Old Town have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Best Western Plus Hacienda Hotel Old Town have a restaurant that serves breakfast?

Yes, Best Western Plus Hacienda Hotel Old Town serves buffet breakfast for a surcharge each morning at Old Town Tequila Factory.

Will Best Western Plus Hacienda Hotel Old Town allow pets to stay for free?

No, pets aren't allowed at Best Western Plus Hacienda Hotel Old Town though service animals are welcome.

Does Best Western Plus Hacienda Hotel Old Town have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Best Western Plus Hacienda Hotel Old Town?

The closest major airport to Best Western Plus Hacienda Hotel Old Town is San Diego Intl. Airport (SAN), which is 3.9 mi away (15 minutes by car). Another top airport is San Diego, CA (MYF-Montgomery Field), which is located 8.1 mi away (16-minute drive).

Can I book a room with a balcony at Best Western Plus Hacienda Hotel Old Town?

Yes, some guestrooms at Best Western Plus Hacienda Hotel Old Town offer a balcony and may feature courtyard views.

Does Best Western Plus Hacienda Hotel Old Town have a wedding venue on site?

Take advantage of the wedding venue at Best Western Plus Hacienda Hotel Old Town if you plan to say "I do" during your trip.

Best Western Plus Hacienda Hotel Old Town Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1041 out of 1845 reviews
Rating 8 - Good. 382 out of 1845 reviews
Rating 6 - Okay. 230 out of 1845 reviews
Rating 4 - Poor. 109 out of 1845 reviews
Rating 2 - Terrible. 83 out of 1845 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ernest

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly. I really appreciate the efforts they made to accommodate every need we had the free shuttle also as a plus
Stayed 1 night in Nov 2025

10/10 Excellent

Beresford

Liked: Cleanliness, property conditions & facilities
Excellent service and friendly shuttle driver.
Stayed 1 night in Nov 2025

8/10 Good

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great
Stayed 1 night in Nov 2025

8/10 Good

Donald

Traveled with family
Liked: Staff & service, amenities
Convenient. Room 308 was intermittently noisy. Brief periods of sleep disturbing machinery running. Room was set up for 2 guests...there were 3 of up...reserved well in advance of checking in. 2 coffee cups ...one bar of soap.
Stayed 2 nights in Oct 2025

8/10 Good

Susana

Stayed 1 night in Oct 2025

2/10 Terrible

Maria

Traveled with family
Disliked: Staff & service
Had to wait in lobby for room to be ready about 5 pm
Stayed 1 night in Aug 2025

8/10 Good

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Clean room and bathroom, a/c kept room cool, all staff were friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Jay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff very helpful. Room accommodations 5 Stars. Thanks
Stayed 1 night in Aug 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Rosanna Andrews

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful location walking distance from old town

We planned a mother-daughter trip here and it was just perfect. The hotel was clean. The staff was friendly and the grounds were well kept. I highly recommend this place. We will be back again!
Stayed 1 night in Aug 2025

4/10 Poor

Kristin

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

MCRD Stay

I stayed in building #6. The room was big, but run-down. The furniture was old, the wood was scratched/chipped and appeared dirty. The bathroom was old and small. Service was great though.
Stayed 1 night in Aug 2025

8/10 Good

Joy

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, great location.
Stayed 3 nights in Aug 2025

8/10 Good

Melinda

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has everything you need. It is a little outdated but charming
Stayed 1 night in Aug 2025

2/10 Terrible

andrea

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not Great

Not a great place to stay, rooms and the hotel really need an update. A lot of things were not working. I supposed to be there 2 nights I left after the first one
Stayed 2 nights in Aug 2025

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a gret stay, would definitely stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property very very very large.
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Where's the Bellman?

Guests should know there is no bellman to help with luggage, and just a few luggage carts. Elevator is extremely slow and used by housekeeping. Way too many stairs for seniors, someone can easily get hurt, the stairs are steep. Pool was dirty. The hotel is beautiful, great view and great rooms, they just need to focus on safety and a little more on the needs of the guests.
Stayed 2 nights in Aug 2025

10/10 Excellent

Matthew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place. It goes with the vibe of old town and is a magical place to stay. 5 stars all the way.
Stayed 1 night in Aug 2025

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, staff & service
I liked the Hacienda look. Grounds are open with fountains & nice pottery. I like the location of the hotel. The pool & hot tub are nice, although, one pool & hot tub is not enough for the size of the hotel. They should have a bathroom(s) by the pool, otherwise, you have to run up to your room to use the bathroom.
Stayed 3 nights in Aug 2025

10/10 Excellent

Liat, Davis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute room. Comfortable bed. Great location
Stayed 2 nights in Aug 2025

6/10 Okay

Lisa, Banks

Traveled with family
Disliked: Property conditions & facilities
I liked how centrally located it is, but they could definitely use some upgrades with the carpet and bathrooms. It's noisy if you're on the West facing rooms.
Stayed 5 nights in Aug 2025

10/10 Excellent

JEFFREY

Stayed 2 nights in Aug 2025

10/10 Excellent

Anthony

Stayed 2 nights in Jul 2025

10/10 Excellent

Erin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome!
Stayed 1 night in Aug 2025

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