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Recent guest reviews

The stay was ok Rooms were clean But just felt rooms little outdated But overal it was just ok but clean

Close to downtown "Old Town" -- can walk restaurants and shopping, etc

Great location. We love staying there. Close to everything.

The property is really spread out, its nothing I've ever stayed at before. There was a gated entrance down to Old Town which was great. I loved the uniqueness & how close it was to everything Old Town had to offer. It also felt very safe

The staff in the office was do rude and disrespectful.

The personnel were all so very friendly in all aspects of our stay. No one made us felt thqt we were causing them extra work. They were all very good.

Friendly staff, unique setting and layout. Sort of confusing to get around, especially with a stroller and small children. We had to ask the staff twice for a crib even though I reserved it and confirmed ahead of time (it was not in the room when we got there). Clean, but our shower head was very, very broken. Restaurant/breakfast was great. Very convenient location, easy parking. I would stay here again.

Service was great. Location great with shops and restaurants in walking distance

Very good hotel, friendly staff, excellent location, two things I didn’t like are the $19 charge for parking per day and that they don’t offer continental breakfast.

Clean, friendly staff, knowledgeable about other sights, clean rooms , good air conditioning, great great margaritas 😎

Very beautiful but there are LOTS of stairs to climb

Harney St San Diego CA

Hotel highlights

  • Steps from Old Town San Diego State Park
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Old Town, Best Western Plus Hacienda Hotel Old Town is adjacent to Old Town San Diego State Park and within a mile (2 km) of other popular sights like Hotel Circle. This 197-room, 3-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. Start each morning with cooked-to-order breakfast, available for a fee from 6 AM to 9:30 AM.


Rooms

Best Western Plus Hacienda Hotel Old Town's 197 air-conditioned rooms provide microwaves, coffee makers, and free newspapers. 40-inch flat-screen TVs come with pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other amenities include free local calls, free bottled water, and ceiling fans. Weekly housekeeping is available.


Property features

At Best Western Plus Hacienda Hotel Old Town, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. Self parking is available for USD 17.00 per day. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a business center, and coffee/tea in a common area.

Room options

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 Queen Bed and 1 Double Sofa Bed | Sleeps 3

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 Queen Bed and 1 Double Sofa Bed | Sleeps 3

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

2 Queen Beds and 1 Double Sofa Bed | Sleeps 5

Guest reviews for Best Western Plus Hacienda Hotel Old Town

Everyone (38) Couples (4) Family (15)
3
Family with small children Friends Family

The stay was ok Rooms were clean But just felt rooms little outdated But overal it was just ok but clean

By on Sep 18, 2020

4
Partner Couples

Close to downtown "Old Town" -- can walk restaurants and shopping, etc

By , from Hunt. Beach on Aug 18, 2020

Review comment responded on Aug 26, 2020

Thank you for your review! We take great pride in being in the heart of Old Town and being so close to the beautiful aesthetic that is our community.

5
Everyone

By on May 10, 2020

5
Everyone

By on Mar 16, 2020

5
Family Family with small children Family

Great location. We love staying there. Close to everything.

By on Mar 15, 2020

5
Family with small children

The property is really spread out, its nothing I've ever stayed at before. There was a gated entrance down to Old Town which was great. I loved the uniqueness & how close it was to everything Old Town had to offer. It also felt very safe

By on Feb 23, 2020

5
Everyone

By on Feb 6, 2020

Review comment responded on Feb 7, 2020

Hello! Thank you submitting the review! We truly appreciate taking the time in submitting the feedback so that we can improve all future stays. - Bobby Gregory Lead Supervisor

3
Everyone

By on Jan 26, 2020

1
Family with small children Family

The staff in the office was do rude and disrespectful.

By on Jan 2, 2020

Review comment responded on Feb 6, 2020

Hello. I do apologize that you were treated with disrespect. Here at the front office we always try to do our very best to make sure all of our guests leave happy, however it looks like we did not succeed this time. A bad day on us should not reflect on how we treat you. Hopefully you give us a second chance to redeem ourselves. Thank you, Bobby Gregory Lead Supervisor

5
Friends

The personnel were all so very friendly in all aspects of our stay. No one made us felt thqt we were causing them extra work. They were all very good.

By , from Marshalltown, Iowa 50158 on Jan 1, 2020

Review comment responded on Feb 7, 2020

Hello, Gerald! I'm glad that we were able to make your stay a pleasant one. Thank you for being one of our valued guests and I hope that we see you here in the future. Thank you! Bobby Gregory Lead Supervisor

Best Western Plus Hacienda Hotel Old Town

4041 Harney St, San Diego, CA 92110
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