This hotel prefers direct booking through their own membership services. Third party bookers are treated horribly, unfriendly, and many extra fees, poor customer service, parking fees, etc. Beware before booking. I am truly disappointed with RB Courtyard and their corporate management.
Surprise $10/day parking above and beyond the room fee. Didn’t even ask if we had a car, but who doesn’t drive to the hotel? Just bake it into the price and don’t artificially deflate your internet price.
It was a very cold night I couldn’t work the temperature in the room called for assistance and got a rude staff member that seemed overwhelmed since he kept mentioning he was alone in the hotel that he had no one to help him. It was a Saturday night there was no reason for the hotel to be understaffed.
Clean, sizable, good shower pressure. They charge for parking now
Large cafe but very slow getting orders. I was placed in a handicap room and my pants hung too low in the closet.
Happy staff, easy check in and out. Good price but not very clean.
Very nice hotel. Super modern with very comfortable beds. I also love that they have extra sheets, pillow, and blanket in the closet. Would definitely recommend
arrived about 11:00 pm ,kept hearing two people talk in back yard by empty swimming pool did not know if were staying there or homeless,back door let fresh air in not a good seal.
Everything was spotlessly clean and comfortable. The only down side was that the check in was agonizingly SLOW. Only one person behind the desk, and she looked new to the job.
Enjoyable stay, was able to check in very early and check out late. Clean, friendly, safe for a woman traveling alone.
VERY HELPFUL & FRIENDLY STAFF, CLEAN ROOMS, QUIET LOCATION, NEARBY FREEWAY, CLOSE TO RESTAURANTS
Check-in went smoothly, and the room was spacious and mostly clean. I say mostly because there was a glass half full of water from the previous party sitting on the floor beside the bed. There was a used water bottle in the trash, and human hair was stuck on the sliding door to the bathroom. We did get a good price on the room, but this shouldn't compromise cleanliness. Other than that, it was a really nice place to stay.
This is one of the few hotels I consider gives you an awesome value for the money. Rooms are clean, convenient location and even tho it's prettt close to the freeway you can't hear any noise once in your room.
It was ok. The staff was a bit unfriendly but my room was.emaculent.
I recieved good service. I definitely got what I paid for.
Located in Rancho Bernardo, Courtyard by Marriott San Diego - Rancho Bernardo is 1.9 mi (3 km) from Rancho Bernardo Inn Course. This 3-star aparthotel has 210 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi.
Enjoy a bite to eat at the aparthotel's bistro, or relax with a drink at the bar/lounge. You can sip a beverage at the coffee shop/cafe. Start your day off with full breakfast, available for a fee.
Each apartment has an array of amenities, including a microwave, a refrigerator, and a coffee maker. An LCD TV comes with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and the bathroom offers a hair dryer and free toiletries. Other standard amenities include free weekday newspapers, a safe, and a phone. Weekly housekeeping is available.
At Courtyard by Marriott San Diego - Rancho Bernardo, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. Self parking is offered for USD 15.00 per night. The 24-hour front desk has multilingual staff ready to assist with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include a spa tub, conference space, and a business center.
This hotel prefers direct booking through their own membership services. Third party bookers are treated horribly, unfriendly, and many extra fees, poor customer service, parking fees, etc. Beware before booking. I am truly disappointed with RB Courtyard and their corporate management.
Surprise $10/day parking above and beyond the room fee. Didn’t even ask if we had a car, but who doesn’t drive to the hotel? Just bake it into the price and don’t artificially deflate your internet price.
It was a very cold night I couldn’t work the temperature in the room called for assistance and got a rude staff member that seemed overwhelmed since he kept mentioning he was alone in the hotel that he had no one to help him. It was a Saturday night there was no reason for the hotel to be understaffed.
Clean, sizable, good shower pressure. They charge for parking now
Large cafe but very slow getting orders. I was placed in a handicap room and my pants hung too low in the closet.
Happy staff, easy check in and out. Good price but not very clean.
Thank you for taking the time to share your feedback . We are always striving to provide the best services and amenities to all of our guests and I apologize if we fell short during your stay. Please rest assured that your feedback have been shared with the hotel leadership team and any needed corrective actions will be taken. We hope you will give us the pleasure of serving you in your next trip to town. Regards. Haz S. General Manager