Staybridge Suites San Angelo

I'm writing this review here hoping that trip advisor does not censor me like IHG did for "innapropriate or offensive content". I'm not sure if it was IHG, or the hotel that rejected my review, but here is what I said: Clean hotel with nice rooms. Have stayed here a few times and the AC is hit or miss on whether it would run all night to keep the rooms cool, and usually requires a much lower temperature. Breakfast is a nice change from the standard holiday inn fare. I was able to get a rate that was $20 cheaper calling on the phone the day of booking, which is the exact OPPOSITE of what IHG says with the whole "your rate" thing that says if I book direct, I get the best rate. Not true. I say this as someone who stays 30+ nights a year with IHG for business. Overall, not a bad place, and it's within walking distance of some nice restaurants.

As we travel to a blur of mid-range hotels over many months each year, one simple phrase is sure to bring a nod of recognition. "The truck." Ah yes, the truck -- the vehicle upon which motel kitchen staffs, and therefore guests who stay at their properties, depend for a reasonably complete spread. We've almost come to expect that this or that item -- cottage cheese, bananas, 2% milk -- will be out of stock at breakfast because "the truck" was late or didn't show up at all. No doubt it's a constant calculation and guessing game for the staff, trying to assess how much of this or that to stockpile in hopes it won't run out before the almost mythical truck shows up. I mention this because the tale of the tardy truck reached epic proportions at this hotel, to the point that not only was it skim milk or nothing for a couple of mornings, the place even completely ran out of cups into which to pour one's coffee. Someone had to run to the store, or maybe even a competitor down the highway, to find some in time for the next day's meal. We were relieved to see the magic truck ourselves a day later. This bemusing dance among ourselves, our tastebuds, the kitchen workers, and the truck was of course a sidelight to our stay, and not enough to spoil it. But we aware, travelers, that they yogurt or apple juice or even liquefied eggs that you tasted yesterday may be gone tomorrow because "the truck" didn't come. You were wondering, no doubt, how the actual STAY went. It was fine. The hotel is large, comfortable, and clean, and the staff pleasant enough. And if you're lucky, your stay will coincide with the "evening social" night when chicken wings and drumsticks are the fare. They were some of the tastiest we've ever had. You might bring a couple of paper coffee cups with you, though, just in case.

We were late arrivals (around 11 pm) and yet still checked in with a smile! Staff are exceptional! The room was spic n span clean. (Very high priority when I rate a hotel) Breakfast the next morning was hot and delicious. I personally had eggs with some cheese, bacon, shared a waffle with my husband, fresh fruit (cantelope and pineapple), and coffee!

It was 11pm when we checked in with our 3 kids and the staff could not be more helpful. They gave us a fantastic room 1st floor near an entrance where we could easily transport our sleeping little ones to the room. The next morning the delicious hot breakfast was served at a casual pace where we met a lady named Alesia (hope I spelled that right) she was very attentive to the breakfast, to us and the kids. She kept the kids entertained by asking them about their trip. It was just a great experience!

They are remodeling but are almost finished. The pool was closed due to work being done. The front staff is always friendly and helpful. Love the remodeled rooms! Please restock the sweet shop after done remodeling.

Pros: Registration clerk @ check in & out - polite Cons: Breakfast was horrible! no hot food items, juice bar not operating, dirty utensils, NO BREAKFAST HOST - dirty dining tables & food areas, no plates

I needed to stay a week for business purposes with my family, I had a great experience, the rate was great for the whole week, the room was big and had everything I needed for a stay that long ,we had a generous fridge to keep our food and drinks for the kids, a nice stove and a microwave with everything needed to cook a quick nice meal, even silverware, plates, glasses and a sink with dishwasher soap and a dishwasher to clean up afterwards. Have a lovely dining area with hot breakfast served everyday, by the way the lady working there Alysea was very kind and attentive, she helped us with our needs during the breakfast, the social dinner served some days was great for us being a big family and you could meet and talk to other guests staying there. Nice pool area with everything you need, clean towels and BBQs to trow some steaks in the fire. The TV channels selection was awesome, we had movies to watch after the day at the pool and the dinner. I had to wash my family clothes they had washers machines and dryers available 24/7 (for free!!!) just buy some soap at the Walmart (4 minutes away) or buy some at the pantry at the lobby of the hotel. The internet access with Wifi with fast connection speeds. The location is very close to the airport (8-9 minutes) and accesible to one of the main avenues. I will absolutely recommend this place to friends and my family, all the employees were amazing, keep up the good work! thank you for your patience and all the help!!!!

Great hot breakfast. Good variety. Floor staff very friendly and attentive. Liked the room amenities. Unlike any other. There was a problem with the bathroom in that the tub would not drain. Was only there one night so did not report it right away. Was a little disappointed in the check in clerk. We are an older couple and not into being greeted by nose rings and tattoos. Might consider a more professional look unless you are only catering to the younger set. Otherwise would consider staying there again.

The good: I stayed here for a few nights for a business trip and I was very impressed with the hotel. My suite had everything I needed! The room was very clean and well stocked with kitchen items. The gym was nice and quiet (but the TVs on the machines weren't working). The food smelled good each morning and evening (but I didn't try it). The staff were really friendly. Location is good. The price is right. The not so good: The hot tub and pool needed skimming/cleaning, I was looking forward to relaxing in the hot tub, but I didn't go in. The walls are fairly thin. My neighbor likes to listen to the TV all night long, which he politely turned down the second night after I asked him to turn it down. I had the king suite and maybe the queen suite is different, but it would have been nice to have a sofa/chair to relax in. Overall i was really happy with my stay and I will be back if I am back in the area.