The room itself was nice and the continental breakfast was excellent! The outside (walkways, parking lots) were littered with garbage and the outside garbage cans overflowed until they were emptied. There were cigarette butts all over the place. The staff were friendly and accommodating.
I never dreamed that a property holding the LaQuinta brand name would have been this terrible. Do not stay here! I think if you book online, you get the crap rooms (I guess they have to rent those cheaper) The plumbing is OLD and doesn't work. Tub didn't drain, the refrigerator didn't work, and the room stunk like beer has soaked into the carpet, also the toilet paper was the industrial stuff (cheap) in room number 1. Then thankfully we got moved to room 2 where we soon realized the difference in TP quality, the sink barely drained, the TV power cable was "missing" then the cherry on top was we think they shut off the hot water on the morning of check out after 9am.
The place is old and rundown. The AC was cold and the shower was hot but I would not stay there again.
The room was disgusting. My 1 year old was crawling on the carpet and when i picked her up her legs had brown filth all over them. This place has really gone down hill in the last few years.
Did not have room available I pre-paid for. First key did not work. Door did not lock properly. Facility was old and literally falling apart. I cannot understand why LaQuinta still has it's name on this property.
Took forever to get checked in!! Got to our room finally and the floors were dirty..no towels in room, no trash bag in trash can!! The first morning an employee banged on the door and before I could get to it she opened it (glad we were dressed already) and she asked if we were staying even though this was the first morning and we paid for two nights!!! Well of course we are staying, duh!!!! It was a really bad experience all the way around
I liked the employees. They work hard and are very accommodating. The hotel is pretty run down. The room was clean but there is smoking and pot smoking in the room above us. The filters in the heater need to be changed. There should be a quiet time and we were awaken by partiers outside our room several nights. The grounds has cigarette butts everywhere.
It was all good
This was probably the worst hotel I've ever stayed in. It was filthy, and I mean FILTHY! Had I not been under sever time constraints, I would have moved to a different hotel. I'm pretty sure one of the beds had not had its linens changed, the coverlet was stained and filthy. And the floor??? I wouldn't walk on it without shoes on. The coffee pot was unusable. There were water bottle caps on the floor that weren't left there by us, and also a dirty sock left on the floor behind nightstand (I was trying to plug my phone in to charge it when I discovered this). I do not recommend staying here. As a matter of fact, if this were the only option in San Angelo I would rather sleep in my car in the Walmart parking lot.
Bathroom area wasn’t very clean. Hairs in shower and floor. Poor patch repairs in shower. Drain piece on vanity.. didn’t look clean. Staff wasn’t very friendly.
Outside appeared to be a decent property but once I checked in I quickly noticed the hotel was awful. My room had trash strewn about, dirty handprints on the walls and door handles. The couple who were checking in after I did said their room smelled like weed and was their room also nasty. Disappointed and wouldn’t recommend.
Exterior: in serious need of repair and maintenance. Interior: room door rusted on edges (and on frame); back of bathroom door stained and gross-looking; furniture torn and stained; the smell of sewage came from the bathtub drain in the middle of the night; TV did not work; in-room phone did not work; This location did NOT live up to the standards we have experienced at other La Quinta locations. We also shared this information directly on the La Quinta website, but we did not receive a response.
Property shabby, unkept, just a road side flop spot nothing more.
The room WREAKED of smoke, blood smear on the bedspread, dirty, stained ragged furniture and the door and walls were filthy. Refused contact with a manager. Rate 258.00. Small discount given. Employee was sarcastic and rude. Could not have cared less that the room was a mess. Told me I should have checked out. There were no rooms available due to 3 large events being in town at the same time.
Clean, friendly staff, on snacks on site, front open 24/7
La Quinta Inn by Wyndham and Conference Center San Angelo places you within a 10-minute stroll of San Angelo Community Medical Center and Williams Family Center. This hotel has 173 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Start your day off right with a free continental breakfast.
Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include sitting areas, refrigerators, and microwaves.
Guests of La Quinta Inn by Wyndham and Conference Center San Angelo enjoy an outdoor pool, free WiFi in public areas, and meeting rooms. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include conference space, a business center, and laundry facilities.
The room itself was nice and the continental breakfast was excellent! The outside (walkways, parking lots) were littered with garbage and the outside garbage cans overflowed until they were emptied. There were cigarette butts all over the place. The staff were friendly and accommodating.
I never dreamed that a property holding the LaQuinta brand name would have been this terrible. Do not stay here! I think if you book online, you get the crap rooms (I guess they have to rent those cheaper) The plumbing is OLD and doesn't work. Tub didn't drain, the refrigerator didn't work, and the room stunk like beer has soaked into the carpet, also the toilet paper was the industrial stuff (cheap) in room number 1. Then thankfully we got moved to room 2 where we soon realized the difference in TP quality, the sink barely drained, the TV power cable was "missing" then the cherry on top was we think they shut off the hot water on the morning of check out after 9am.
We are heartbroken to learn that you were dissatisfied with your stay with us, resulting in a low rating. I'd like to apologize on behalf of our entire team for not exceeding your expectations. We hope that we will have another opportunity to persuade you to reconsider our hotel and services.
Hello Angie, We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.
The place is old and rundown. The AC was cold and the shower was hot but I would not stay there again.
We sincerely apologize for the inconvenience and appreciate your taking the time to write a review and rate your stay with us. We'll work hard to improve things so that you have the best experience possible.
The room was disgusting. My 1 year old was crawling on the carpet and when i picked her up her legs had brown filth all over them. This place has really gone down hill in the last few years.
Hello Bradley, We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement. ,
Did not have room available I pre-paid for. First key did not work. Door did not lock properly. Facility was old and literally falling apart. I cannot understand why LaQuinta still has it's name on this property.
Hello John,I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially since we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.
Hello Juan, From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!
Took forever to get checked in!! Got to our room finally and the floors were dirty..no towels in room, no trash bag in trash can!! The first morning an employee banged on the door and before I could get to it she opened it (glad we were dressed already) and she asked if we were staying even though this was the first morning and we paid for two nights!!! Well of course we are staying, duh!!!! It was a really bad experience all the way around
Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. Please reach out to us so we can gather more information and investigate this matter. I hope you will find your expectations to be far surpassed if you ever return to the area, we would like to invite you back for another stay.
I liked the employees. They work hard and are very accommodating. The hotel is pretty run down. The room was clean but there is smoking and pot smoking in the room above us. The filters in the heater need to be changed. There should be a quiet time and we were awaken by partiers outside our room several nights. The grounds has cigarette butts everywhere.
Thank you for taking the time to share. We appreciate your feedback regarding our room and comments about our heater. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.
It was all good
We can't thank you enough for sharing your feedback with regards to our hotel. We hope to see you again in the future. Thank you for your valuable business.
We're pleased to hear from you and glad to hear that you, on the whole, had a good time. We are able to better serve our visitors as a result of your input, which identifies both our strengths and our areas for development. We appreciate you choosing to stay with us while you were here. We appreciate your nice words, and we hope to have you back soon.