The room was disgusting. My 1 year old was crawling on the carpet and when i picked her up her legs had brown filth all over them. This place has really gone down hill in the last few years.
Did not have room available I pre-paid for. First key did not work. Door did not lock properly. Facility was old and literally falling apart. I cannot understand why LaQuinta still has it's name on this property.
Took forever to get checked in!! Got to our room finally and the floors were dirty..no towels in room, no trash bag in trash can!! The first morning an employee banged on the door and before I could get to it she opened it (glad we were dressed already) and she asked if we were staying even though this was the first morning and we paid for two nights!!! Well of course we are staying, duh!!!! It was a really bad experience all the way around
I liked the employees. They work hard and are very accommodating. The hotel is pretty run down. The room was clean but there is smoking and pot smoking in the room above us. The filters in the heater need to be changed. There should be a quiet time and we were awaken by partiers outside our room several nights. The grounds has cigarette butts everywhere.
It was all good
This was probably the worst hotel I've ever stayed in. It was filthy, and I mean FILTHY! Had I not been under sever time constraints, I would have moved to a different hotel. I'm pretty sure one of the beds had not had its linens changed, the coverlet was stained and filthy. And the floor??? I wouldn't walk on it without shoes on. The coffee pot was unusable. There were water bottle caps on the floor that weren't left there by us, and also a dirty sock left on the floor behind nightstand (I was trying to plug my phone in to charge it when I discovered this). I do not recommend staying here. As a matter of fact, if this were the only option in San Angelo I would rather sleep in my car in the Walmart parking lot.
Bathroom area wasn’t very clean. Hairs in shower and floor. Poor patch repairs in shower. Drain piece on vanity.. didn’t look clean. Staff wasn’t very friendly.
Outside appeared to be a decent property but once I checked in I quickly noticed the hotel was awful. My room had trash strewn about, dirty handprints on the walls and door handles. The couple who were checking in after I did said their room smelled like weed and was their room also nasty. Disappointed and wouldn’t recommend.
Exterior: in serious need of repair and maintenance. Interior: room door rusted on edges (and on frame); back of bathroom door stained and gross-looking; furniture torn and stained; the smell of sewage came from the bathtub drain in the middle of the night; TV did not work; in-room phone did not work; This location did NOT live up to the standards we have experienced at other La Quinta locations. We also shared this information directly on the La Quinta website, but we did not receive a response.
Property shabby, unkept, just a road side flop spot nothing more.
The room WREAKED of smoke, blood smear on the bedspread, dirty, stained ragged furniture and the door and walls were filthy. Refused contact with a manager. Rate 258.00. Small discount given. Employee was sarcastic and rude. Could not have cared less that the room was a mess. Told me I should have checked out. There were no rooms available due to 3 large events being in town at the same time.
Clean, friendly staff, on snacks on site, front open 24/7
Not bad for the price. Better than most other motels in the area.
The property was very poor with broken walkway on second floor that looked dangerous. Toilet seat was broken and couch was too dirty to sit on. I would never take my family here again. Had stayed at a wonderful La Quinta in Kerrville so gave it a try. Dump did not feel safe and so dirty. Get a carpet sweeper to clean the couch! Fix the broken stuff. Close the upstairs with coming down walkways.
I expected cleanliness after the previous reviews I read before booking but the room over all smelled like smoke the the coverlets were extremely stained & smelled dirty & after the transfer the next room was also the same way.. I expected much more due to the price & also being charged a deposited that for some reason I haven’t received after a few business days even though the Roma weren’t used .. I left immediately due to quality of the room
La Quinta Inn by Wyndham and Conference Center San Angelo places you within a 10-minute stroll of San Angelo Community Medical Center and Williams Family Center. This hotel has 173 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Start your day off right with a free continental breakfast.
Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include sitting areas, refrigerators, and microwaves.
Guests of La Quinta Inn by Wyndham and Conference Center San Angelo enjoy an outdoor pool, free WiFi in public areas, and conference space. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with securing valuables and dry cleaning/laundry. Additional amenities include a business center and laundry facilities.
The room was disgusting. My 1 year old was crawling on the carpet and when i picked her up her legs had brown filth all over them. This place has really gone down hill in the last few years.
Did not have room available I pre-paid for. First key did not work. Door did not lock properly. Facility was old and literally falling apart. I cannot understand why LaQuinta still has it's name on this property.
Hello John,I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially since we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.
Hello Juan, From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!
Took forever to get checked in!! Got to our room finally and the floors were dirty..no towels in room, no trash bag in trash can!! The first morning an employee banged on the door and before I could get to it she opened it (glad we were dressed already) and she asked if we were staying even though this was the first morning and we paid for two nights!!! Well of course we are staying, duh!!!! It was a really bad experience all the way around
Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. Please reach out to us so we can gather more information and investigate this matter. I hope you will find your expectations to be far surpassed if you ever return to the area, we would like to invite you back for another stay.
I liked the employees. They work hard and are very accommodating. The hotel is pretty run down. The room was clean but there is smoking and pot smoking in the room above us. The filters in the heater need to be changed. There should be a quiet time and we were awaken by partiers outside our room several nights. The grounds has cigarette butts everywhere.
Thank you for taking the time to share. We appreciate your feedback regarding our room and comments about our heater. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.
It was all good
We can't thank you enough for sharing your feedback with regards to our hotel. We hope to see you again in the future. Thank you for your valuable business.
It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!
This was probably the worst hotel I've ever stayed in. It was filthy, and I mean FILTHY! Had I not been under sever time constraints, I would have moved to a different hotel. I'm pretty sure one of the beds had not had its linens changed, the coverlet was stained and filthy. And the floor??? I wouldn't walk on it without shoes on. The coffee pot was unusable. There were water bottle caps on the floor that weren't left there by us, and also a dirty sock left on the floor behind nightstand (I was trying to plug my phone in to charge it when I discovered this). I do not recommend staying here. As a matter of fact, if this were the only option in San Angelo I would rather sleep in my car in the Walmart parking lot.
Your review and rating are greatly appreciated; though we are sad to hear that your experience was not up to your preferences and we appreciate your feedback. Our guest satisfaction is important to us and we will be using this feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our Hotel. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Bathroom area wasn’t very clean. Hairs in shower and floor. Poor patch repairs in shower. Drain piece on vanity.. didn’t look clean. Staff wasn’t very friendly.
I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.
Outside appeared to be a decent property but once I checked in I quickly noticed the hotel was awful. My room had trash strewn about, dirty handprints on the walls and door handles. The couple who were checking in after I did said their room smelled like weed and was their room also nasty. Disappointed and wouldn’t recommend.
Thank you for sharing your experience, and I'm sorry to learn that you did not fully enjoy the service, accommodations and hospitality that we hold to such a high degree of importance in our hotel. We want you to experience the best value for your money, to feel comfortable, and to have your expectations exceeded; I hope that this will be the case during your next stay with us.
Hello Bradley, We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement. ,