Residence Inn by Marriott Rocky Mount3.0 out of 5.0
Recent guest reviews
Twice, over a 10 day period, I stayed at this hotel. Each time, I was moved into another room because of maintenance issues that could not be corrected by the staff on duty. The first time was a plugged water inflow problem with the toilet that prevented the toilet from refilling. The second was a TV that would not work properly. In addition, every plumbing fixture - sink faucet, bathtub spout, and toilet flush handle - was loose or pulling away from the fixture. The staff were pleasant and tried to help but this place needs MAINTENANCE badly.
This is primarily a short but positive shout out about the quality experience we had with the staff and, especially, the General Manager who solved a problem we encountered regarding our suite with outstanding professionalism. What started off as quite challenging due to a RI routine maintenance glitch was resolved responsibly and with generous outcome. Our 101 year old mother thoroughly enjoyed her stay, and we all will look forward to visiting a Residence Inn in the future. Thank you!
We are traveling south to FL and needed a place to stop for the night with our 2 dogs. The Residence came up as dog friendly. $44.00 charge for 2 dogs. Room was nice and clean. Buffet breakfast included. I would definitely stop again!
On our first driving trip to Florida from the Philly area we needed a hotel that took dogs. 6 hours into our trip we called Marriott reservations and were able to secure one night at a reasonable rate with a $40 add on charge for a dog. The hotel was a little tattered but the room was clean, their dog check in process seamless and we were able to quickly catch a few hours sleep. Amanda was great at check in and made us feel welcome. On our way home we will be staying there again
Typical Residence Inn, only one TV which pivots between the bed and living area. Not a true suite, and you cannot bring guests in separately from the sleeping area. Bathroom needed renovation. The spout of the tub was disconnected from the wall, and the shower head as well. The toilet didn't flush unless you held it the whole time and the noise coming from the vent system would not let a normal person sleep. Exercise room was OK, breakfast is typical of Marriot which is weaker than similarly priced chains. Outdoor pool only.
This was our first trip with our two Yorkies. When we had one, we have stayed at dog-friendly hotels. Problem was, they were not owner-friendly. I have a keen sense of smell. The corridor reserved for animals had no odor, no perfumed fragrance attempting to cover up the tell-tale residual pet odor. You put a metal magnet on your door to alert staff. I don’t know what happens if you stay more than one day. The room smelled clean, period. There is an explansive area on the service road where there are other hotels, perfect for walking your doggies. The grass is neatly trimmed and the entire road is exceedingly well lit. Note that the fee for up to two dogs is $40.00. Odd number rooms do not face the highway, even numbers do. Our friends stayed in an even numbered room and there sleeping experience was different than ours. From 5-7pm there is a wonderful buffet, that day hamburgers and toppings, fruit, and cole slaw and pasta salad were on the menu. The buffet room is decorated in a modern style, with wonderful groupings of tables, a wine and cheese seating nook (yes there is red and white wine and beer aside from water and soft drinks, all gratis.} If this is not your choice, just walk up the service road to Outback or order take out. There is a Cracker Barrel within five minutes from the hotel. Take your wine outside on the patio adjacent to outdoor pool. That area features a fire pit and barbecue. The breakfast offering included real eggs, sausages, bagels, English muffins and toast, waffles, oatmeal with cranberries, sliced almonds, coconut, walnuts and fruit. You can make your own granola or add it to yogurt. When did you ever see Brie cheese on a breakfast bar? Impressive. There are TVs scattered throughout. The service staff is very accommodating. After asking, I found out that the Mariott Courtyard, behind the Mariott Residence has a Starbucks in it, open from 6:30 am to.9:30 pm. Note if you are looking for anything made with whole milk or half and half you are out of luck, but the food assortment is good. The room is more like an apartment. You could cook there. It has been updated with new appliances, wonderful photo art, new counters with under mount sinks, Friends who showered said the water pressure was not satisfactory. The couches accommodate many people in the suite, a table for two, and the lighting is unconventional. There are many outlets for recharging phones and computers. The TV swivels, so you can watch it in bed or in the living room. Our friends room had less of an open concept. For some reason (ours happened to be for hearing impaired,which we are not ), and it had a phone in the bathroom. Would have preferred the bed area would not be open to the sink area in the bathroom, but the shower and toilet are behind a door. There is ample closet space and the bed was exceedingly comfortable. Although there were some soccer teams staying there, it was quiet. A hop off of 95. We met friends there. It was great for socializinng.
On the road south, and picked up a coupon book. For $100 it was a value if you needed to have breakfast, lunch or dinner there, but more amenities than we needed for the evening. There was a full kitchen. Rooms only have queen size beds that are comfortable. It's off 75 but the road the Inn is on is pretty busy, even At night. The bathroom Was a little tired looking. Breakfast was fine, with a good selection. Staff is friendly and helpful, especially when I locked my room key in the room!
Have stayed at this location many times over many years without an issue. It is quiet ,clean, and conveniently located off of RT. 95. It is surrounded by restaurants and shopping . A walk in medical office and hospital are nearby for a unexpected need. Staff is friendly and helpful. Included breakfast is good. Handicap rooms are spacious and safe .
Wonderful bed, best sleep in a hotel/motel in years. Very friendly staff, most helpful. Located near an Outback Steakhouse for meals. Breakfast was standard fare but well prepared and above all warm. The reason for not giving the fifth star was that here was no clock in our room or the sitting room. When you get up at night it is nice to know what time it is.
I set up and received a confirmed room reservation through Hotels.Com. My wife and I drove over 7 hours from New York and upon arrival at 12:30 AM we were informed that the hotel was sold out and they wouldn't honor our confirmed reservation. They basically wanted nothing to do with us an told us to take it up with Hotels.Com. We then had to demand that they do something to accommodate, and after insisting, they called the Hilton Doubletree Hotel down the street who welcomed us with open arms. I believe this to be very poor service provided by the evening front desk manager. The Lobby appeared to be poorly maintained and not up to Marriott standards that I have been accustomed to. Needless to say as a Marriott rewards member, I'm surprised. Although I did not stay there overnight, the experience I encountered with the front desk and the fact that they didn't honor a confirmed reservation without contacting us left us without a room and very disappointed. Hilton to the rescue - Nice place clean rooms attentive staff and comfortable beds. Wish I could say the same about Marriott! :(
- Free full breakfast
- Free WiFi in rooms and public areas
- Free parking
- Outdoor pool
Residence Inn by Marriott Rocky Mount places you within a 10-minute drive of Stonewall Manor and Rocky Mount Children's Museum and Science Center. This 78-room, 3-star hotel welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi. Also nearby are Golden East Crossing Mall and Rocky Mount Sports Complex.
Free full breakfast is included with your stay. Savor a meal from the comfort of your room with room service, or make new friends at the free manager's reception.
All 78 air-conditioned accommodations feature kitchens and space to spread out with sitting areas. Guests can expect free WiFi and 37-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Fireplaces, sofa beds, and coffee makers are other standard amenities.
At Residence Inn by Marriott Rocky Mount, guests enjoy features like an outdoor pool, a fitness center, and a spa tub. If you drive, put free parking to good use. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, a business center, and coffee/tea in a common area.
Reviews from Trip Advisor
80% of guests recommend this hotelTotal of 388 reviews