It was a nice stay.
The property was in great condition but I gave them 3 starts because the pool wasn’t working. That’s why we want to stay in the hotel for the pool. You guys should update that in the website.
It was an hour long check in until after midnight when i was only wanting to get atleast 6hrs of sleep and back on the road. In addition to the miserable check in where i was told the coukd see my reservation but not check me in for computer issues l......my reservation was for 2 beds snd they put me in a single and when i in uired as they didn't even inform me and i found out after finally getting in tbe room, i was told too bad, tney had nothing for me and i could possibly get a cot. Im completely disappointed
Was clean and staff were friendly Breakfast was great during these COVID times
Unfortunately the hotel was doing a renovation so difficult to rate it. I do think the “downtown” designation is a stretch but I’m hard pressed to understand why any hotel is at this off the beaten path location. The staff were very friendly and helpful.
Very friendly staff, clean room and plenty of towels in the bathroom.
The hotel breakfast was cold and under cooked. The cleaniness of the room was not neat. This hotel needs a better cleaning and cooking staff.
hotel was great, no problems or concerns. had an issue w/being booked the wrong size room, booked a king suite/dbl got king suite/reg king. needed two beds, hotel was full so had to make adjustments. hotel has a great breakfast w/real food!
The room was clean enough, the hair dryer didn't work, but the breakfast was top-notch!
I was visiting for a conference. The hotle room was relatively clean. The bed was very comfortable. The hotel had an over all neat appearance. The only drawback was the dripping tub and the constant running toilet. Otherwise it was a good experience.
The hotel's web page indicated a "pet friendly hotel" and did not mention a fee for a pet. When we arrived at the hotel, we were informed that it was a $25 fee; however, the information book in the room indicated the fee to be $20. The hotel's environment was nice and most of the staff was knoweledable and helpful.
Mi visita fue por trabajo la verdad muy bien el cuarto , el staff muy amable y un delicioso desayuno . Sin duda que regresaré pronto
Holiday Inn Express Hotel & Suites Wilson-Downtown, an IHG Hotel places you within a few miles (5 km) of Edna Boykin Cultural Center and Imagination Station. This 70-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Free buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Other standard amenities include refrigerators, microwaves, and coffee makers.
At Holiday Inn Express Hotel & Suites Wilson-Downtown, an IHG Hotel, guests have access to a gym, free WiFi in public areas, and conference space. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and laundry facilities.
It was a nice stay.
The property was in great condition but I gave them 3 starts because the pool wasn’t working. That’s why we want to stay in the hotel for the pool. You guys should update that in the website.
We are sorry about the confusion with the pool. We had many issues out of our control. The pool has been open for a couple weeks now. We are sorry for the inconvenience this caused. We do hope that you will stay with us again.
Magda,I am sorry to see that you were not happy with your stay. do hope that the next time, your trip will be very enjoyable for you.
Adolfo,Thank you for sending a review. I am so sorry to see that you were not happy with your stay. We do hope that the next stay with us will be a 5/5.
We want to thank you for your review. What can we do better to get a 5 out of 5 on your next visit?
It was an hour long check in until after midnight when i was only wanting to get atleast 6hrs of sleep and back on the road. In addition to the miserable check in where i was told the coukd see my reservation but not check me in for computer issues l......my reservation was for 2 beds snd they put me in a single and when i in uired as they didn't even inform me and i found out after finally getting in tbe room, i was told too bad, tney had nothing for me and i could possibly get a cot. Im completely disappointed
We apologize for any inconvenience that you experienced during your checking in. We value our guest and we strive to make their every stay a pleasant one. I hope to see you in the near future to give us another chance.
Thanks for the review!
Was clean and staff were friendly Breakfast was great during these COVID times
Thank you for taking the time to provide us with feedback on your visit with us. We are glad that you were pleased with your service as we have worked hard to provide a clean and safe environment during these difficult times. We are glad you enjoyed the breakfast. It has been a big hit for us! We hope that you will visit us again in your future travels.
Unfortunately the hotel was doing a renovation so difficult to rate it. I do think the “downtown” designation is a stretch but I’m hard pressed to understand why any hotel is at this off the beaten path location. The staff were very friendly and helpful.
Janice,Thank you so much for the review. We are very happy that you enjoyed your stay. We hope you come see us again soon!