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Hyatt Regency Rochester

Property class: 3.5

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Photo gallery for Hyatt Regency Rochester

A modern hotel entrance with a clear "EXIT ONLY" sign, a visible "HYATT" logo, and a well-lit facade.
A modern hotel room with a large bed, a desk, a chair, a TV, a city view, and a nightstand with lamps.
A spacious lobby with marble flooring, white columns, and a large wooden bench.
A rooftop bar with a view of a tall building, a decorative hedge, and a pool.
An outdoor seating area with a fire feature, wooden furniture, and a view of the interior through large glass doors.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
125 East Main Street, Rochester, NY, 14604
  • Place, Rochester Riverside Convention Center
    ‪2 min walk‬
  • Place, Blue Cross Arena
    ‪6 min walk‬
  • Place, Strong
    ‪8 min walk‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed (High Floor)

A hotel room with a large bed, a desk with a flat-screen TV, a sofa, and a city view.

Room, 1 King Bed (High Floor)

7.0 out of 10
Good
(8 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk with a flat-screen TV, a sofa, and a city view.

Room, 1 King Bed

7.4 out of 10
Good
(25 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

A hotel room with a large bed, a desk with a flat-screen TV, a sofa, and a city view.

Room, 1 King Bed, River View

8.0 out of 10
Very good
(19 reviews)
  • River view
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

A hotel room with a large bed, a desk with a flat-screen TV, a sofa, and a city view.

Room, 1 King Bed, Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Skyline)

A compact living space with a sofa, armchairs, a coffee table, a TV, and a kitchenette.

Suite, 1 King Bed (Skyline)

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, River View (High Floor)

A hotel room with a large bed, a desk with a flat-screen TV, a sofa, and a city view.

Room, 1 King Bed, River View (High Floor)

8.4 out of 10
Very good
(5 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

A walk-in closet with a coffee maker, a shoe rack, and hanging robes.

Room, 2 Queen Beds

8.0 out of 10
Very good
(75 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (High Floor)

A walk-in closet with a coffee maker, a shoe rack, and hanging robes.

Room, 2 Queen Beds (High Floor)

7.4 out of 10
Good
(6 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, River View

A walk-in closet with a coffee maker, a shoe rack, and hanging robes.

Room, 2 Queen Beds, River View

7.4 out of 10
Good
(11 reviews)
  • River view
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed

A modern living room with a brown leather sofa, a marble coffee table with gold legs, and a wine glass.

Deluxe Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Conference)

A hotel conference room with a long table, several chairs, a TV, and a floor lamp.

Suite, 1 King Bed (Conference)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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An indoor area with a wooden floor, glass doors leading to a space with chairs and potted plants.

Hilton Garden Inn Rochester Downtown, NY

Downtown Rochester
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
8.2 out of 10, Very Good, 960 reviews
$134 nightly
The price is $157
Nov 1 - Nov 2
Total with taxes and fees
Hilton Garden Inn Rochester Downtown, NY

About the neighborhood

Rochester

Located in Downtown Rochester, Hyatt Regency Rochester is adjacent to Rochester Riverside Convention Center and within a 10-minute walk of other popular attractions like Blue Cross Arena. This 336-room, 3.5-star hotel has 2 restaurants along with conveniences like an indoor pool and free in-room WiFi. Centrally located in Rochester, the hotel is connected to the convention center and also a short walk from Eastman School of Music and Strong.

What's nearby

  • Rochester Riverside Convention Center - 2 min walk - 0.1 miles
  • Genesee River - 2 min walk - 0.1 miles
  • Blue Cross Arena - 6 min walk - 0.4 miles
  • Strong - 8 min walk - 0.5 miles
  • Eastman School of Music - 8 min walk - 0.5 miles

Getting around

  • Rochester Station - 10 min walk
  • Greater Rochester Intl. Airport (ROC) - 12 min drive

Restaurants

  • ‪Dinosaur Bar-B-Que - ‬7 min walk
  • ‪The Street - Craft Kitchen And Bar - ‬1 min walk
  • ‪Mercantile On Main - ‬3 min walk
  • ‪La Bola - ‬3 min walk
  • ‪Branca Midtown - ‬5 min walk

About this property

Hyatt Regency Rochester

Guests of Hyatt Regency Rochester have access to an indoor pool, a gym, and free WiFi in public areas. Self parking is available for USD 16 per day. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include meeting rooms, a 24-hour business center, and a microwave in a common area.
Guests can expect to find free WiFi and 55-inch flat-screen TVs with cable channels and pay movies. Pillowtop beds sport down comforters and bathrooms offer hair dryers and designer toiletries. Refrigerators, coffee makers, and free newspapers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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An indoor area with a wooden floor, glass doors leading to a space with chairs and potted plants.
Hilton Garden Inn Rochester Downtown, NY
Downtown Rochester
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
8.2 out of 10, Very good, 960 reviews
$134 nightly
The price is $157
Nov 1 - Nov 2
Total with taxes and fees
Hilton Garden Inn Rochester Downtown, NY

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Secured, covered self parking on site (USD 16 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 22 for adults and USD 9 to 15 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Astor on Main
  • The Street Craft Kitchen

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 on-site accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (72 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 25 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 60 per pet, per stay
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 10 to 22 for adults, and USD 9 to 15 for children
  • Covered self parking fee: USD 16 per day (in/out privileges)
  • Pet fee: USD 60 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hyatt Regency Hotel Rochester
Hyatt Regency Rochester
Hyatt Rochester
Rochester Hyatt
Rochester Hyatt Regency
Hyatt Regency Rochester Hotel Rochester
Hyatt Regency Rochester Hotel
Hyatt Regency Rochester Hotel
Hyatt Regency Rochester Rochester
Hyatt Regency Rochester Hotel Rochester

Frequently asked questions

Are free cancellation options available at Hyatt Regency Rochester?

Hyatt Regency Rochester provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hyatt Regency Rochester?

As of Oct 17, 2026, prices found for a 1-night stay for 2 adults at Hyatt Regency Rochester on Nov 8, 2026 start from $138, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Hyatt Regency Rochester?

This hotel is situated in Downtown Rochester, just steps from Rochester Riverside Convention Center and Genesee River, and within a short walk of Blue Cross Arena. You'll also find Strong and Park Avenue less than a mile away.

Is parking available on site at Hyatt Regency Rochester?

Yes, secured parking is offered for USD 16 per day with in/out privileges. Wheelchair-accessible van parking is also available for guests.

Does Hyatt Regency Rochester feature a casino?

No, Hyatt Regency Rochester doesn't have a casino.

Will I find an indoor pool at Hyatt Regency Rochester?

Yes, this hotel has an indoor pool. Guests have pool access between 8:00 AM and 9:00 PM.

What do couples enjoy most about Hyatt Regency Rochester?

There are plenty of amenities for couples at this hotel, including 2 restaurants, an indoor pool, and a bar/lounge.

Are there hot tubs at Hyatt Regency Rochester?

No, this hotel doesn't have a spa tub.

Does Hyatt Regency Rochester have a restaurant that serves breakfast?

Yes, Hyatt Regency Rochester has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Will Hyatt Regency Rochester allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hyatt Regency Rochester for a fee of USD 60 per pet, per stay.

Are there connecting rooms at Hyatt Regency Rochester?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Hyatt Regency Rochester?

The closest major airport to Hyatt Regency Rochester is Greater Rochester Intl. Airport (ROC), which is 7 mi away (12 minutes by car).

Are there rooms with balconies that I can book at Hyatt Regency Rochester?

No, there aren't any guestrooms with balconies at Hyatt Regency Rochester.

Does Hyatt Regency Rochester have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Hyatt Regency Rochester.

Hyatt Regency Rochester Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 403 out of 1001 reviews
Rating 8 - Good. 205 out of 1001 reviews
Rating 6 - Okay. 174 out of 1001 reviews
Rating 4 - Poor. 113 out of 1001 reviews
Rating 2 - Terrible. 106 out of 1001 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Convenient location
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was thoroughly impressed with this hotel. Clean. Attentive staff. Good locations. Pool was under maintenance but I’ll be back so I’ll check it out then.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whenever I go there, I love staying at that hotel.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk interested in their own conversations prior to my check in and check out. Once focused on me it went well.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We can to attend our son's graduation from RIT. Great location, great room and we loved that parking garage conveniently connected to the hotel. Great hotel!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Amenities
👍
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, good. Could use a refresh but still good.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone we came in contact with was very friendly and helpful
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room waa big, and clean- onsite bar was great after a long day.
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Liked: Staff & service
Expected better
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
They didn’t clean my room for 2 days. Other than that it was very good. Great location to enjoy the jazzfest
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was an amazing hotel! Breakfast was amazing!! Great little sight seeing places to visit, cute resteraunts and breweries near by!
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

I expected something more than what was offered. The room was mediocre. The Hyatt has a name that says fancy but it was standard.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I Enjoyed my stay very clean and friendly staff !!!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and room large. Large high school grsupplies took over front area, but we're gone by evening.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff overall were very nice. Great location to stay if attending an event at the convention center
Stayed 2 nights in Mar 2026
Verified review

2/10 Terrible

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The staff activated a key and gave it to someone and they walked in my room that was insane
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
It looks like it hadn’t been cleaned in weeks. The walk from the parking garage to the lobby was sketchy. My wife couldn’t sleep. We left at 5 AM.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was very confusing on the first day but after we figured it out not so bad. Room was very clean and hotel was very quit. Great bar in lobby with great staff. Very close to everything we needed
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and cozy. I didn't spend enough time in the hotel to get a feel for the rest of it, but the bartenders were friendly.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We were there for the weekend to remember conference
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. No complaints.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Except breakfast not being included in the stay.
Stayed 1 night in Mar 2026

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