Skip to main content
Beginning of main content

Recent guest reviews

When we entered the room, it was not cleaned up, smelling, food and garbage left over in the room. In another room, also smelling, the beds were found with many hairs, obviously not changed. The shower curtain was falling, difficult for taking shower. the window facing the street without curtains. It was the worst motel ever been.

Clean room, but not much in amenities. The free breakfast was pretty hood. Location was average

The manager was accompanying but some of the front staff were not friendly. Didn’t feel comfortable because there were a lot of people hanging out in the lobby and out back of the hotel. Our cleaning lady was very nice and helpful!

The room was not cleaned properly and the carpet was sticky in places.

Check in was a breeze. Breakfast was adequate. Pricey ($104) for an ok experience. Lights in room wouldn't turn on and when we got them on they would shut off. Alarm clock wouldn't stay on unless we rigged the cord. The cord had a band aid wrapped around the trouble spot. In addition, they have a "green" policy where they will give you one set of towels per person and refresh them every third day. What? We didn't even have enough towels for a one night stay. :-(

The check in was very easy and the staff friendly and efficient. The room was large, clean and comfortable. There was some noise from nearby Ridge Rd. The WiFi connection was excellent.

The staff is excellent - helpful, knowledgeable and gracious. I was moved to another room and was upgraded. Both rooms were spacious and clean. Mini fridges and microwaves are provided. The heat worked well. There is parking in front of and behind the hotel which means you can see your car from your room. This hotel is close to major highways, chain restaurants and shopping including the Greece Ridge mall, which is 5 minutes away. I would definitely recommend this hotel.

I do not remember being asked about a smoking room when I booked the room and didn't really look at the confirmation e-mail. Big mistake!!!!! The room was on a smoking floor, which I didn't even know that was still possible in New York State. We asked to be transferred to another floor, but were told that the hotel was fully booked and all the online bookings were put on the smoking floor. The furnishings in the room had stains on them and the rug hadn't been cleaned in quite a while. A valuable lesson learned.

The room was clean and comfortable. We really enjoyed our time there, and if in town again, will return.

Staff was very attentive. Upon check in door lock did not work. Staff brought new room key to us Breakfast was good. Lots more than just cereal and Danish

Pretty nice place for the money. Friendly staff. Great location

I read several disparaging reviews but decided to book anyway. I am not a premium hotel/spa traveller. I was a business traveller and eldercare provider to mom and I have happily stayed at Super 8, Red Roof Inn, Comfort Inn, Courtyard Marriott and Holiday Express on my road trips. I happily breakfast at McDonald's or Dunkin's, too. Since the ratings were so poor, I paid attention and here is what I experienced: The room was clean and QUIET and came with a fridge and microwave. I requested and received a non-smoking room. There was a coffeepot and complementary coffee and tea in the roo. There was also coffee/tea in the lobby. There was a nightlight hairdryer in the bathroom, a GREAT amenity for night bathroom trips. There was plenty of hot water and the tub faucet worked smoothly and water pressure was more than adequate. Although we were promised a "continental" breakfast, and there was toast, English and sweet muffins, Danish, donuts and a selection of cold cereals; we were treated to a hot buffet that had hot eggs and breakfast sausage, and Begium waffles we made ourselves. There were two local newspapers available, too. I am very happy I stayed at Comfort Inn.

OK

This was not a pleasure stay. This was for a funeral. The staff was very helpful which made things a little easier.

Ridge Rd W Rochester NY

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located 1.9 mi (3.1 km) from Kodak Center for Performing Arts, Comfort Inn Rochester - Greece is within a 10-minute drive of other popular attractions like Lake Ontario. This 81-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking. It's connected to a shopping center in central Rochester, and a short drive from Mall at Greece Ridge and Maplewood Park.


Dining

Free hot/cold buffet breakfast is included with your stay. You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat.


Rooms

All 81 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include free newspapers, safes, and phones.


Property features

Guests of Comfort Inn Rochester - Greece enjoy access to free WiFi in public areas, a meeting room, and coffee in a common area. You can take advantage of free parking, along with an airport shuttle for a fee. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a computer station, express check-in, and express check-out.

Room options

Standard Room, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Comfort Inn Rochester - Greece

Everyone (7) Couples (4) Business (1) Family (7)
1
Everyone

By on Oct 20, 2019

5
Everyone

By on Oct 2, 2019

1
Families Families

When we entered the room, it was not cleaned up, smelling, food and garbage left over in the room. In another room, also smelling, the beds were found with many hairs, obviously not changed. The shower curtain was falling, difficult for taking shower. the window facing the street without curtains. It was the worst motel ever been.

By on Sep 1, 2019

4
Everyone

Clean room, but not much in amenities. The free breakfast was pretty hood. Location was average

By on May 29, 2019

4
Partner Couples Families

The manager was accompanying but some of the front staff were not friendly. Didn’t feel comfortable because there were a lot of people hanging out in the lobby and out back of the hotel. Our cleaning lady was very nice and helpful!

By on May 22, 2019

2
Families

The room was not cleaned properly and the carpet was sticky in places.

By on May 13, 2019

4
Everyone

By on Mar 25, 2019

3

missed the mark

Everyone

Check in was a breeze. Breakfast was adequate. Pricey ($104) for an ok experience. Lights in room wouldn't turn on and when we got them on they would shut off. Alarm clock wouldn't stay on unless we rigged the cord. The cord had a band aid wrapped around the trouble spot. In addition, they have a "green" policy where they will give you one set of towels per person and refresh them every third day. What? We didn't even have enough towels for a one night stay. :-(

By , from OH on Apr 9, 2018

4
Everyone

The check in was very easy and the staff friendly and efficient. The room was large, clean and comfortable. There was some noise from nearby Ridge Rd. The WiFi connection was excellent.

By , from Cincinnati on Sep 20, 2017

5

centrally located, well-priced option.

Everyone

The staff is excellent - helpful, knowledgeable and gracious. I was moved to another room and was upgraded. Both rooms were spacious and clean. Mini fridges and microwaves are provided. The heat worked well. There is parking in front of and behind the hotel which means you can see your car from your room. This hotel is close to major highways, chain restaurants and shopping including the Greece Ridge mall, which is 5 minutes away. I would definitely recommend this hotel.

By , from Brooklyn, NY on Mar 23, 2017

Comfort Inn Rochester - Greece

1501 Ridge Rd W, Rochester, NY 14615
url importing https://www.orbitz.com/Rochester-Hotels-Comfort-Inn-Rochester---Greece.h640-p2.Hotel-Reviews