Comfort Inn Rochester - Greece2.5 out of 5.0
Recent guest reviews
I was with a tour group and we stayed here one night. Our room was a little run down. The panel covering the tub's plumbing was hanging by 1 screw. I checked the bedding and it was clean and white. The mattress was in a bed sack and looked new. The bed was comfortable and it was quiet once everyone turned in. When I got up the next morning there were ants in the bathroom. I reported it to the front desk and they offered to see to it right away. It was OK for an overnight stay. Breakfast was typical and the attendant kept everything filled. There is a Red Lobster next door and a Buffalo Wild Wings across the street.
Really, I thought that this was one of the nicest Comfort Inns I've stayed in, and I'm just about to hit Platinum Level, so I'm a frequent flyer with Choice Hotels. The room was spotlessly clean, far roomier than most (any), the bed was comfortable, the air conditioner kept the room at a good comfortable level, without alternately freezing me; and the staff was friendly and helpful when I needed help. Thank you, by the way, Janine! The breakfast eggs (I assume those were eggs?) was pretty close to disgusting, but only slightly less than what I've come to expect from Comfort. All in all, except for the breakfast, I really liked this hotel!
I stayed at this hotel on a trip to visit friends and to go to Seabreeze Amusement park. The hotel is about a 15 minute drive to the park, and is very easy to navigate. It is located on a very busy street with restaurants and gas stations, literally across from a strip mall. It is very easy to get to from the highway. The hotel itself is completely average. The rooms were cleanish, the beds were comfortable, the shower had hot water; all of our needs were met. There was a weird stain on one of the bedspreads in our room, but it probably had been washed (I hope...) The desk staff in the evening was very helpful, gave us a menu to get a pizza delivered. Our room was literally as far away from the lobby as possible and as such we had very spotty wifi; the person at the desk wasn't sure how to reboot it but he tried (so I sat in the lobby to use my phone...) All in all this was not a bad stay, but the hotel could definitely use some updates.
My family and I have stayed at this hotel every year for the last ten years. When we first started staying here it WAS a very nice hotel, the staff was extremely friendly and very accommodating. Upon check in, we were welcomed by the smell of freshly baked cookies! The rooms were clean, the linen was fresh and the furniture was clean and comfortable. Over the last few years the condition of this hotel has slowly declined, the rooms are disgusting, dilapidated, and deplorable! The hallways smell like mildew, the rooms have a stale odor, the couches and chairs are covered with stains, both in the lobby and in the rooms, the tub had no drain cover, the bathroom wreaked of urine and there was hair in the bed as well as in the bathroom. Clearly, among other issues, the rooms are not well maintained or cleaned properly, Is this a new level of customer awareness ??? More like customer BEWARE! This was the last time my family will patronize this DISCOMFORT INN, if clean beds, clean carpets, stainless furniture, pleasant aromas and comfort are a priority for you, I suggest you stay somewhere else! Although, I must give credit where credit is due, the staff is and has remained very amiable over the years. If it was not for Jeanine, we would not have continued to stay here over the last few years.
Lobby area is small and dated. Front desk was great advising about breakfast and wifi. Room was great - no issues. Breakfast the first morning was packed. Very small area for breakfast. Staff did a good job replacing items. Loved the ice water with lemon available all day. Yes, the hotel does need an update. Hotel is located next to Red Lobster and across from Buffalo Wild Wings. My concern was my friends room. She had crumbs all over the floor when she arrived. Then in the middle if the night found a bug! She immediately checked out at 330am - hotel sold out so the gave her a credit.
Upon arrival we were welcomed by the horrendous odor of mildew and urine. We checked in and proceeded to our room only to find that the air condition unit was not working, which wasn't a problem I just expected for the manager to simply change our room. The hotel maintenance staff responded promptly, I never expected them to remove the unit and install a new one while we were in the room totally unacceptable and unorthodox! I couldn't believe what my family was witnessing. The tv turns off abruptly with no reasonable explanation from the staff. The time was 10pm we were ready for bed to find food in the bed and all over the sheets. I went to the front desk to alert the staff, a young lady approaches me with the sheets as if it was my duty to change them. I will never ever stay at this dump in life and will advise all my family and friends to drive pass this filth. I wouldn't want my worst enemy to experience what my family has!
Wonderful front desk person She was extremely friendly and helpful under very stressful circumstances. Room not secure. Sent photos of door latch not working and letter with all the issues to the hotel manager, but he never responded to me.
We found this hotel to fill our needs. A bit worn, but clean, comfortable and quiet enough. Centrally located, near restaurants, highways,and shopping. This is a good choice if in the Rochester, Monroe County area.
I booked a stay at comfort inn in the greece section of rochester ny. first it is centrally located and easy to get to. Ample parking and a great full breakfast. It has a am/pm gas station on one side and red lobster on the other. across the street is a shopping center with a buffalo wild wings. The staff is friendly and the rooms are clean. They have a fridge, coffee maker and microwave. Rooms also have a safe , ironing board and blow dryer. Last , the price is right !!! i found the inn to be reasonably priced and cheaper then some of the places in the same section of town
I stayed here in Jan 2017. I picked this hotel after reading some of the other places to stay did not get the best reviews on Tripadvisor. I had a fridge that did not work well and this was swapped out by maintenance. Staff was very friendly to me. They even assisted me in choosing a places to stay away from in the city for the next part of my journey. They were also accommodating when I needed to change my reservation dates. I would stay here again if I got the chance.
- Free hot/cold buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Fitness center
Located within 2 miles (3 km) of Mall at Greece Ridge, Comfort Inn Rochester - Greece places you within a few miles (5 km) of Kodak Center for Performing Arts. This 81-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking. Located centrally in Rochester, it's also near Maplewood Park and Seneca Park.
Free hot/cold buffet breakfast is included with your stay.
All 81 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include free newspapers, safes, and phones.
Guests of Comfort Inn Rochester - Greece enjoy a fitness center, free WiFi in public areas, and a business center. A stay here includes free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include coffee/tea in a common area, a computer station, and express check-in.
Reviews from Trip Advisor
60% of guests recommend this hotelTotal of 75 reviews