Holiday Inn Roanoke - Valley View3.0 out of 5.0
Recent guest reviews
We stayed one night at this hotel as we traveled from NY to NC. The hotel has an open outdoors brought indoors design. Our room had a pool view (picture). I believe the design of the hotel contributed to the constant noise issue I mention below. Our room was remodeled which was nice. It had a modern theme. The bed was new and comfy but the trundle bed didn't seem to be new. We had plenty of towels for the four of us. It had a good TV channel lineup. My complaints are there were no extra bed linens for the trundle bed in the room. The hot tub was also not working at the time. There was a constant smell of burnt food wafting up into our room. The hotel was noisy, at times the echos from people below waking me up. There was no free breakfast and the breakfast seemed expensive for what it was.
We where on our way home back to home to Atlanta Ga from Washington Dc and ran across this hotel they are currently under renovation we happened to receive one of the new rooms witch are really nice we the hotel staff are very helpful and polite cant wait to see the hotel when they are finished
This was a great hotel. This place was clean and in order. The staff knew exactly what they were doing while checking me in. I felt like the check in process flew by. I was very satisfied with the front desk. As well the room was very clean. Great hotel to stay in when in the area.
As I stood at the elevator I was afraid because it was scratched-up-poopie-brown and once it opened it was freezing cold inside! But once I entered room I was pleasantly surprised! Spacious, newly remolded and clean! The staff was genuinely helpful. It was worth the trip and I’m glad I chose to do my Women’s seminar there.
I just want to say the staff was very nice and accommodating .. I reserved a crib for my 6 month old grandaughter who recently started rolling over. Although they were unable to give me a crib because many families were staying there.. they did give me a rollaway.. it fit next to the main bed and we were able to put pillows all around her to keep her from falling off. The staff were helpful and considerate to our needs. We had an excellent dinner that was comped because of them not being able to provide what I needed! I appreciate this! Comfortable beds, nice restaurant staff!!
Came down here for the Stagg bowl game. I had a room booked for Thursday & Friday. I called and on Tuesday and cancelled the room for Thursday & got a cancelation number. I also had an itinerary number from the beginning. Got there at 1:oo pm on Friday & they told me they didn't have a reservation in my name. So I gave her my itinerary number & she said I have nothing for that number either. Then I gave my cancelation number for the Thursday and she said she had nothing for that either. While we were standing there another person standing around the desk overheard the conversation and said they did the same thing to him the day before. Their customer service was terrible. Will never stay here again!!!!!!!!!!
Truly breathtaking. The Christmas decorations were so nicely placed. It gave a very home like feeling for the holidays. We will stay here again next time we come in town. This whole staff was very friendly.
staff was friendly and my room was clean. The hotel was decorated for christmas and looked very lovely. The new rooms are very nice and a great improvement over the older one of my previous stay. I would stay at this hotel again.
Me and my family stayed here during thanksgiving our visit was wonderful all the staff are very welcoming and helpful our experience from checking in to the restaurant was awesome when we needed anything from housekeeping they right on time they the hotel is going through a renovation we had one of the just remodeled rooms which was very nice and comfortable I definitely would recommend this hotel can’t wait to see the hotel when everything is done
This hotel give you a feel of being at home. The employees are very helpful to your needs. I love that their rooms are clean and comfortable. Security is also a must and they have security on premises. Great hotel to stay when visiting Roanoke Va
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Onsite dining
- Free airport shuttle
Located 1.5 mi (2.4 km) from Valley View Mall, Holiday Inn Roanoke - Valley View is within a 10-minute drive of Science Museum of Western Virginia. This 3-star hotel has 153 guestrooms and offers conveniences like a restaurant, an outdoor pool, and an indoor pool. Near the airport, the hotel is also close to Virginia Museum of Transportation and Splash Valley at Green Ridge Recreation Center.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a cooked-to-order breakfast is available for a fee.
All of Holiday Inn Roanoke - Valley View's 153 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. 32-inch LCD TVs come with satellite channels and video-game consoles, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Free newspapers, free local calls, and ironing boards are also standard.
Holiday Inn Roanoke - Valley View features an indoor pool, an outdoor pool, and a fitness center. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a spa tub, free WiFi in public areas, and 12 meeting rooms.
Reviews from Trip Advisor
70% of guests recommend this hotelTotal of 248 reviews