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Holiday Inn Roanoke - Valley View

3.0 out of 5.0

Recent guest reviews

Attended an annual event held in conference room at this hotel and so impressed each time. Upon check-in I learned our friends room was on another floor. The desk attendant, Victoria, asked if we’d prefer to be near them? Of course! She switched us to another King room very near to them and we were all happy about that! The room/bath was immaculate and the bed and bedding was ultra comfortable! Very nice and up to date furnishings and love the Keureg coffee maker in room! Hotel located near lots of shopping/restaurants and in very safe area. Can’t wait to stay again!

I found this hotel while I was looking for parking options at Roanoke Airport. We had an early morning flight out and we live 3 hours away. The Park and ride deal was wonderful. We got a nice room to stay in, left our car there and took the shuttle to the airport. I liked the rooms and thought the beds were very comfortable. We did get an updated room. There was only one thing I was not impressed about and that was since the pool is located in the lobby atrium and the restaurant is as well there’s an overwhelming smell of chlorine while you are trying to eat. I would suggest room service or just eat somewhere else. The pool should be closed off from the dinning area. Otherwise I liked the hotel and the staff was very helpful.

Holiday Inn cancelled our room 5 days before our stay due to a construction timeline !! They stated our room would not be ready. The problem with this was that our room was booked for a huge volleyball tournament and ALL the comparable rooms in the area were of course already booked !! We ended up finding a room at another hotel but it did not have 2 beds it had 1 bed and a sleeper sofa...we all know how well they sleep !! I do not think they should have taken our reservation in the first place knowing their construction team was behind schedule and there was a possibility that the rooms would not be available !!

In town for a conference at another hotel but no rooms available there. Am a rewards member so that’s why I chose this hotel. The hotel is under renovation. I didn’t have any construction noise that bothered me during my visit, however, the filth in the elevators was horrible. I traveled with a pet and was really concerned for him going on elevators since there was always liquid spills in them. (Afraid of chemicals on his paw pads). There is only a shower in the room which was frustrating because it lists a separate tub and shower on the website. The beds were comfortable which was great. The rooms have been redone but mine wasn’t cleaned well. I found plastic drink lids and change on one side of the bed. The pool looks nothing like the photos in my opinion. Some of the staff could use a refresher on appropriate guest interactions.

Great hotel, newly renovated, clean rooms, spacious, attentive staff. This Holiday Inn saved me from a nearby hotel that was moldy and outdated (Sheraton- don't stay there). Holiday Inn saved the day ! Thank you!

Excellent hotel! Best in Roanoke by far. Nice rooms, very friendly staff. Awesome food too!! They had the best mattresses I’ve ever slept on and I travel a lot. Very convenient to the mall and restaurants.

This is a decent hotel. Close to the airport. Also close to the Valley View mall and some good restaurants. The bed was comfortable and the room was quiet. They are in the middle of a renovation, but that did not cause us any problems. There is also an indoor pool.

We needed a place near the airport for an early morning flight. Their location was a easy five minute shuttle ride and we could leave our car at the hotel. We had a great driver that got us to the airport and will bring us back to our car when we arrive. The room was comfortable for the few hours we we stayed. - We had to get up at 3:30am.

When you arrive at a hotel, the least they can provide is a clean room. We noticed crumbs on the floor. I let that go. I went to make a cup of coffee, there were no cups. Well that’s inconvenient. I opened the coffee maker to see how it works, the last person’s k-cup was still in there. My daughter noticed crumbs on the dresser near the tv. None of these things are acceptable when you’re paying over $100/night for a hotel room, however, we had unpacked and changed into pajamas and we let it go. Next, my daughter pulled down the covers in the bed. There were crumbs and hairs from a previous time. That was the last straw! I called the front desk. She said there was only one room left in the hotel and it was ours. She did say “Eww” when I told her the details of why we wanted a new room. However, an apology would have been nice as well. This is the second weekend in a row that I have stayed in a Holiday Inn and experienced poor room quality. I just don’t get it. You need to step up your game Holiday Inn!!

First this is located literally minutes from ROA and although the outside is an older model, inside is going a total renovation. I was able to have one of the finished rooms and overall very nice. Clean, open spaces, good beds, nice shower, and a ton of outlets to plug into. Check in was extremely fast & professional and for a frequent traveler very appreciated. By the looks of the construction the owners are investing in a big renovation and it shows. Now its a holiday inn so not the Ritz but the staff is professional and new rooms are a very good value. A nice enough bar in the lobby and good breakfast buffet. Give this one a try if business or family

3315 Ordway Dr Nw Roanoke VA

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Located 1.5 mi (2.4 km) from Valley View Mall, Holiday Inn Roanoke - Valley View is within a 10-minute drive of Science Museum of Western Virginia. This 3-star hotel has 153 guestrooms and offers conveniences like a restaurant, an outdoor pool, and an indoor pool. Near the airport, the hotel is also close to Virginia Museum of Transportation and Splash Valley at Green Ridge Recreation Center.


Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a cooked-to-order breakfast is available for a fee.


All of Holiday Inn Roanoke - Valley View's 153 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. 32-inch LCD TVs come with satellite channels and video-game consoles, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Free newspapers, free local calls, and ironing boards are also standard.

Property features

Holiday Inn Roanoke - Valley View features an indoor pool, an outdoor pool, and a fitness center. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a spa tub, free WiFi in public areas, and 12 meeting rooms.

Reviews from Trip Advisor

Trip Advisor aggregated rating

70.0% of guests recommend this hotel

Total of 258 reviews