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Courtyard by Marriott Roanoke Airport

3.0 out of 5.0

Recent guest reviews

Front desk people low friend. Housekeepers knowing early rushing before chevk out. Pool too cold.

The Hotel is nice in good area food and hwy all close. Check in good room very nice and clean . King bed was comfortable and 4 pillows were great. Sink in room outside bath drained slowly but ok. Coffee maker stuffed in corner of sink not very inviting. There is a restaurant in hotel so no free breakfast. Biggest problem is shower bath stall combo. Dangerous very unsafe. Tub is deep V shape and no grip strips on tub making it so slippery i almost fell thanks to handle on wall by water control which was very hard to control slight touch too hot or too cold ??? . . I was forced to take a bath (my first in 40 years) NOT HAPPY.

We stayed for one night over Thanksgiving weekend and we were pleased with the experience. Nice clean room and friendly staff. You cant ask for much more than that.

Hotel is in excellent location and lobby is nice. Rooms leave a lot to be desired in my opinion. They are not really geared to business travel. No microwave, mini fridge did not appear to work well, no comfortable chair in room (there was a small couch), bed did not face TV (you had to look off to your side), and no complimentary coffee/ breakfast food in lobby. Hotel wants you to buy coffee and food at the Bistro in the lobby.

Everything was wonderful when it came to the room, the cleanliness, and the accommodations. The night staff charged me twice for the room, but when I talked to other front desk staff and the manager, they tried to resolve the problem as quickly as possible.

Great customer service and very clean. Was greeted and informed that if I needed anything to feel free to call.

Great room with all staff being very friendly! Will stay here again on my next trip!

I came on a business trip and needed something close to the airport. There air plenty of hotels nearby, but I have always had good luck with Marriott chains. Everything was great except two things: No continental breakfast, (but I knew that before I booked), and housekeeping didn't come until close to 3:00. I had hoped they would come while I was in my meetings. It is rather inconvenient to have to leave your room so they can clean it.

I called for a pickup at the airport service was there in minutes! Initial arraival staff ready and waiting....friendly and helpful. Room was clean. Snacks available 24 hours and ride back to the airport at 4:30AM was no problem !

A newly renovated Courtyard with a helpful staff. Stayed 1 night for a visit to Roanoke for a concert and happy with the choice. 5 minutes from mall and Civic Center so easy accessibility. Wife loved the room layout and decor. Area immediately around the hotel hurts the location a little for me.

While the location is great, the room smelled musty and wet. This was after we asked to switch from another room musty and wet smelling. The housekeeping service was not great. Towels very thin and rough. Seemed a bit lacking for the price.

very comfortable and modern, great cafe - breakfast food is yummy!

We loved it. The staff was nice, the room was spacious, comfortable and clean. My wife thought the bed was too firm, and didn't like the connecting door to the adjacent unit. Other than that, it couldn't have been better.

Relaxed! Great location, great customer service, I would rate the front desk personal a high 10. But the bed was to soft, felt as though you was sleeping in a hole. Would not go back to Roanoke for any reason though. but would stay at another Marriot hotel.

All staff accept the cafe dude were RUDE... I felt like i was putting them out when I asked questions. The room was nice but NOT clean, my son found popcorn a LOT of popcorn under the bed and the toilet has urine on it... just gross... One of two double beds was so squicky, I felt like i was in my parents old bed.

I normally have a quick stay here before leaving from ROA. They have completed a remodel since my last visit a few years back, so it looks modern, not as if that really matters as long as its clean. Overall it is a very nice place to stay, my only real complaint is that breakfast was not available early enough for me to partake in before catching my early flight. However it was a very early flight and I am a bit hungrier than normal.

Close to the Airport.

perfect

Although this is a smoke free hotel, the first room they gave us smelled like smoke. They immediately changed our room. The room was beautiful and clean and comfortable.

Great hotel, nice room, super lobby and nice modest restaurant/bar. The fold out bed needed oil. hard to pull out, and the mattress thin. Otherwise a great stay.

3301 Ordway Dr NW Roanoke VA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Courtyard by Marriott Roanoke Airport is located 1.4 mi (2.3 km) from Valley View Mall and within a 10-minute drive of Center in the Square. This 3-star hotel has 135 guestrooms and offers conveniences like a restaurant, an indoor pool, and free in-room WiFi. Near the airport, the hotel is also close to Virginia Museum of Transportation and Splash Valley at Green Ridge Recreation Center.


Dining

This hotel is home to a restaurant and a bar/lounge. You can get a quick energy boost at the coffee shop/café. For your convenience, a full breakfast is served each morning for a fee.


Rooms

Courtyard by Marriott Roanoke Airport's 135 air-conditioned rooms provide refrigerators, coffee makers, and free weekday newspapers. 37-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Safes, phones, and ironing boards are other standard amenities.


Property features

Guests staying at Courtyard by Marriott Roanoke Airport enjoy an indoor pool, a fitness center, and a spa tub. You can take advantage of free parking, along with a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, 2 meeting rooms, and a 24-hour business center.

Room options

Standard Room, 1 King Bed with Sofa bed

King 1 | Sleeps 4

Guest reviews for Courtyard by Marriott Roanoke Airport

Everyone (2) Couples (9) Business (3) Family (12) Other (3) Friends (4)
4

this is not marriott

Everyone

Front desk people low friend. Housekeepers knowing early rushing before chevk out. Pool too cold.

By , from r on Feb 17, 2017

3

nice hotel shower danger caution.

Everyone

The Hotel is nice in good area food and hwy all close. Check in good room very nice and clean . King bed was comfortable and 4 pillows were great. Sink in room outside bath drained slowly but ok. Coffee maker stuffed in corner of sink not very inviting. There is a restaurant in hotel so no free breakfast. Biggest problem is shower bath stall combo. Dangerous very unsafe. Tub is deep V shape and no grip strips on tub making it so slippery i almost fell thanks to handle on wall by water control which was very hard to control slight touch too hot or too cold ??? . . I was forced to take a bath (my first in 40 years) NOT HAPPY.

By on Jan 17, 2017

4

marriott courtyard roanoke

Couples

We stayed for one night over Thanksgiving weekend and we were pleased with the experience. Nice clean room and friendly staff. You cant ask for much more than that.

By on Dec 1, 2014

2

courtyard roanoke stay

Couples

Hotel is in excellent location and lobby is nice. Rooms leave a lot to be desired in my opinion. They are not really geared to business travel. No microwave, mini fridge did not appear to work well, no comfortable chair in room (there was a small couch), bed did not face TV (you had to look off to your side), and no complimentary coffee/ breakfast food in lobby. Hotel wants you to buy coffee and food at the Bistro in the lobby.

By on Oct 6, 2014

4

some slip-ups but overall a great stay

Couples

Everything was wonderful when it came to the room, the cleanliness, and the accommodations. The night staff charged me twice for the room, but when I talked to other front desk staff and the manager, they tried to resolve the problem as quickly as possible.

By on Jun 18, 2014

5

great home away from home

Singles

Great customer service and very clean. Was greeted and informed that if I needed anything to feel free to call.

By on Apr 29, 2014

5

great stay!

Singles

Great room with all staff being very friendly! Will stay here again on my next trip!

By on Jul 29, 2013

4

very close to airport

BusinessTravelers

I came on a business trip and needed something close to the airport. There air plenty of hotels nearby, but I have always had good luck with Marriott chains. Everything was great except two things: No continental breakfast, (but I knew that before I booked), and housekeeping didn't come until close to 3:00. I had hoped they would come while I was in my meetings. It is rather inconvenient to have to leave your room so they can clean it.

By on Jan 23, 2012

4

weekend getaway

GetawayWithFriends

I called for a pickup at the airport service was there in minutes! Initial arraival staff ready and waiting....friendly and helpful. Room was clean. Snacks available 24 hours and ride back to the airport at 4:30AM was no problem !

By on Oct 4, 2011

4

overnight stay

Couples

A newly renovated Courtyard with a helpful staff. Stayed 1 night for a visit to Roanoke for a concert and happy with the choice. 5 minutes from mall and Civic Center so easy accessibility. Wife loved the room layout and decor. Area immediately around the hotel hurts the location a little for me.

By on Oct 3, 2011