Nothing was unique. If the room has a coffee maker and a refrigerator it should have a microwave. Why make a person go to the common area to use a microwave when you can't get within 6 feet of the desk clerk?
Booked online in the parking lot and checked in 5 minutes later. The staff and check in area was excellent and welcoming. Huge flat screen, fabulous bed and bedding materials, plenty of accessible power and data outlets. Just a beautiful experience.
The facility staff were very helpful when we needed a wheelchair that was not planned for
Shuttle service is great and employees are great too
Front desk people low friend. Housekeepers knowing early rushing before chevk out. Pool too cold.
The Hotel is nice in good area food and hwy all close. Check in good room very nice and clean . King bed was comfortable and 4 pillows were great. Sink in room outside bath drained slowly but ok. Coffee maker stuffed in corner of sink not very inviting. There is a restaurant in hotel so no free breakfast. Biggest problem is shower bath stall combo. Dangerous very unsafe. Tub is deep V shape and no grip strips on tub making it so slippery i almost fell thanks to handle on wall by water control which was very hard to control slight touch too hot or too cold ??? . . I was forced to take a bath (my first in 40 years) NOT HAPPY.
We stayed for one night over Thanksgiving weekend and we were pleased with the experience. Nice clean room and friendly staff. You cant ask for much more than that.
Hotel is in excellent location and lobby is nice. Rooms leave a lot to be desired in my opinion. They are not really geared to business travel. No microwave, mini fridge did not appear to work well, no comfortable chair in room (there was a small couch), bed did not face TV (you had to look off to your side), and no complimentary coffee/ breakfast food in lobby. Hotel wants you to buy coffee and food at the Bistro in the lobby.
Everything was wonderful when it came to the room, the cleanliness, and the accommodations. The night staff charged me twice for the room, but when I talked to other front desk staff and the manager, they tried to resolve the problem as quickly as possible.
Great customer service and very clean. Was greeted and informed that if I needed anything to feel free to call.
Great room with all staff being very friendly! Will stay here again on my next trip!
I came on a business trip and needed something close to the airport. There air plenty of hotels nearby, but I have always had good luck with Marriott chains. Everything was great except two things: No continental breakfast, (but I knew that before I booked), and housekeeping didn't come until close to 3:00. I had hoped they would come while I was in my meetings. It is rather inconvenient to have to leave your room so they can clean it.
I called for a pickup at the airport service was there in minutes! Initial arraival staff ready and waiting....friendly and helpful. Room was clean. Snacks available 24 hours and ride back to the airport at 4:30AM was no problem !
A newly renovated Courtyard with a helpful staff. Stayed 1 night for a visit to Roanoke for a concert and happy with the choice. 5 minutes from mall and Civic Center so easy accessibility. Wife loved the room layout and decor. Area immediately around the hotel hurts the location a little for me.
Located 1.3 mi (2.1 km) from Valley View Mall, Courtyard by Marriott Roanoke Airport is within a 5-minute drive of other popular attractions like Berglund Center. This 3-star hotel has 135 rooms and welcomes guests with a restaurant, an indoor pool, and a 24-hour fitness center.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a full breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
All 135 rooms feature refrigerators, coffee makers, and free weekday newspapers. Guests can expect to find WiFi and 37-inch LCD TVs with cable channels and pay movies. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Ironing boards and desks are also standard.
Guests of Courtyard by Marriott Roanoke Airport have access to an indoor pool, a 24-hour fitness center, and a spa tub. There's free parking, as well as a free airport shuttle (available 24 hours). The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.
Nothing was unique. If the room has a coffee maker and a refrigerator it should have a microwave. Why make a person go to the common area to use a microwave when you can't get within 6 feet of the desk clerk?
Booked online in the parking lot and checked in 5 minutes later. The staff and check in area was excellent and welcoming. Huge flat screen, fabulous bed and bedding materials, plenty of accessible power and data outlets. Just a beautiful experience.
Dear Anonymous, Thank you for staying with us! We know you have quite a few choices for lodging in the Roanoke Valley and we appreciate that you stayed with us. Please let us know if your travels bring you back to our area and if we can assist you with anything! Sincerely, Amy Phillips Assistant General Manager
Dear Anonymous, Thank you for staying with us! We hope you enjoyed your stay. If we can ever accommodate you again when your travels bring you back to the Roanoke Valley, please let us know. Sincerely, Amy Phillips Assistant General Manager
The facility staff were very helpful when we needed a wheelchair that was not planned for
Good Afternoon Anonymous, Thank you for taking time to let us know how your stay was. We hope we can serve you again when your travels bring you to our area! - Amy Assistant General Manager
Shuttle service is great and employees are great too
Dear valued guest, Thank you for your wonderful 4 star review. We look forward to seeing you again in the future. Sincerely, Daniel Smith Assistant General Manager