Scent: An overwhelming, gag-inducing room scent - like an international dish - just would not leave the room, even after we cooked and cleaned. I wish they would adopt federal building policies of no smoking within 50ft of the building. I was welcomed to smoke in my face when i entered/left the room building, before and after eating breakfast in the main building. I dont care if people smoke, just as a nonsmoker I should have a choice not to be forced to walk right into it.
Sight: few stains in the hallway but overall a nice hotel. Although, something appearing like a nose goober was on the wall.
Taste: breakfast...great on day 1, good on day 2, day 3 of the same exact thing was too much and we stayed longer than that. Europeans and some American hotels use deli meat and cheeses so they dont cook. They pick up fresh rolls and breads. Even stateside hotels take the money earned and pick up fresh fruit even if its just apples, oranges, grapes and bananas. Statesides also use the money taken in and make a bunch of bacon, scrambled eggs or sausages and keep them warm. Easy for the hotel...an oven and stove is in the kitchen. Then the guest have a choice of adding their meats to any gravy, if applicable. These are mostly military members so offering them nothing but carbs and sugars (waffles, biscuits and gravy, oatmeal packets (sugar), hot chocolate, cereal (sugars); and then their only options are hard-boiled eggs, fruit-filled yogurt (sugar), and the meat pieces thrown in the gravy is a recipe for a heart attack or being chaptered for being overweight.
Touch: the beds are covered with what appears to be old CIF defective exchange gear. The sheets were yellow and stiff as a board. The comforter and pillows were very thin AIT-types, and itchy. The pull-out couch was a twin covered in plastic that didnt pull out flat...we have two older kids. So glad we brought our own blankets and airbeds. Our older child used our airbed the entire stay but was freezing using the thin comforter. We leave and receive a phone call that the maid says we stole a hotel airbed!! Not only did we not see an airbed the entire time, but we didnt request one. Our airbed is a queen with a self-pump. I highly doubt if they have air mattresses they have that size, brand new with a self-pump. I have been upset about the accusation which pushed the score down. Although they apologized, it doesnt mean they wouldnt go and charge the acct anyway.
Customer Svc: the ladies were extremely helpful at the front desk and breakfast. Our kids enjoyed the cookies. We had to request towels night one, request dishes night two, request blankets night one and the day mentioned below. Even though they were way down the hall, the maid came as soon as we left for breakfast. When we returned to the room the lights were left on (wasting electricity), the towels were taken and not replaced, yet the garbage was full. We had to clean ourselves.
Facilites: spouse states the gym is weak at best. No real equipment. Fattening breakfast and weak gym equipment....The exterior is well kept. It's right off the highway and really quiet except for the train in the am.
Room: kitchenette with stove top. Sink with small bottle of dish liquid. Dishes and full-size fridge. Living area with pull-out couch (mattress covered in plastic (understandable) and twin size). Tv in living area. Separate queen bed with tv and desk. Wifi for work and home-searching worked well. Central ac. Nice size closet in bedroom. Bathroom clean and nice.
