Staff were professional. The room which had a refrigerator, 2 burner stovetop and microwave in the kitchenette had nothing else in it. NO cups, utensils, plates, paper towels, dish soap, nothing. There was NO coffee pot in the room. 1 used roll of TP and 1 tiny bottle of shampoo. No conditioner. The shower was good with plenty of hot water and the bed and converter were very nice. The hotel is 6 months old so it is still in great condition. The walls are so thin I could hear the people next door snoring and foot traffic all night above me. The entry doors are not setup for ADA access. The price was low. All in all it was safe and comfortable but bare bones minimum