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Recent guest reviews

The hotel itself it not bad. Staff is lazy and unprofessional. Doors were dirty. Nobody cleans it. Fire place was not working. When I asked to fix it they came and said it is not fireplace, but the timer switch is not working and they will order it. What is it? They even don't have spare switch or it can be easily get from Home Depot.Elevator was not working properly all 5 days we were staying there. I order to take off garbage, they said they will, but did not take it. I would not stay there anymore.

I didn’t like that our room was not cleaned up enough.

Great stay! It was our second time there and was happy with our stay. Great staff. Thank you.

Convenient location to be in Reno if not wanting to be in a Casino. Clean and relaxing with parking

No complaints. This was an excellent stay. We loved the breakfast and Monday thru Wednesday happy hour mixer. The food is great! It is a quiet, clean, conveniently located hotel with excellent staff. I highly recommend it.

Very cleand well appointed room, pleanty of room and amenities. Make sure you recieved what you booked. Booked a room with a King bed but recieved a queen bed. Short walk to front desk, for breakfest but not that big of deal. Qestion about room charges. Person who check us in questioned price of advanced booking room, check CC charges on line that night and found an extra $40.00 charge that should not have been there. Reported it to the Manager on day shift , said he would take care of it. Have not re-checked CC charges as of this date. Would recommen but with caution.

Loved the fact that there is a laundry room onsite.

Long time to check in- slowwwwwwwwwwwww no luggage cart available Room was large and very comfortable

Gateway Dr Reno NV

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Located in Reno/Tahoe Airport, Sonesta ES Suites Reno is within a 10-minute drive of popular attractions such as Reno-Sparks Convention Center and Atlantis Casino. This 3-star hotel has 120 rooms and welcomes guests with free breakfast, a 24-hour gym, and free in-room WiFi.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 6:00 AM to 9:30 AM. This hotel has a restaurant where you can enjoy a bite to eat.


Rooms

The 120 accommodations feature kitchens and space to spread out with sitting areas. 40-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers. Other standard amenities include coffee makers, phones, and ironing boards. Change of towels is available on request.


Property features

Sonesta ES Suites Reno offers a 24-hour gym, free WiFi in public areas, and a spa tub. You can take advantage of free parking, along with a free airport shuttle during limited hours. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include an outdoor tennis court, a 24-hour business center, and a seasonal outdoor pool.

Room options

Suite, 1 King Bed with Sofa bed, Accessible (Hearing One Bedroom)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 1 King Bed with Sofa bed, Accessible (Hearing)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Deluxe Room, 1 King Bed with Sofa bed (Studio)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Superior Suite, 1 King Bed with Sofa bed (One Bedroom)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Sonesta ES Suites Reno

Everyone (7) Couples (3) Family (4)
2
Family

The hotel itself it not bad. Staff is lazy and unprofessional. Doors were dirty. Nobody cleans it. Fire place was not working. When I asked to fix it they came and said it is not fireplace, but the timer switch is not working and they will order it. What is it? They even don't have spare switch or it can be easily get from Home Depot.Elevator was not working properly all 5 days we were staying there. I order to take off garbage, they said they will, but did not take it. I would not stay there anymore.

By on Jan 4, 2022

4
Everyone

By on Sep 27, 2021

4
Family

I didn’t like that our room was not cleaned up enough.

By on Jul 4, 2021

5
Partner Couples

Great stay! It was our second time there and was happy with our stay. Great staff. Thank you.

By on Jun 8, 2021

5
Everyone

By on May 15, 2021

4
Everyone

By on Mar 24, 2021

5
Partner Couples

Convenient location to be in Reno if not wanting to be in a Casino. Clean and relaxing with parking

By on Jan 4, 2021

4
Everyone

By on Dec 31, 2019

4
Everyone

By on Apr 5, 2019

5
Everyone

By on Jan 20, 2019

Sonesta ES Suites Reno

9845 Gateway Dr, Reno, NV 89511
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