This hotel is very loud I didn’t get no sleep so I end up leaving early only was there for like three hours because the neighbor next-door was very loud loud music
My family and I enjoyed our time at Aloft. It was conveniently close to everything in Rancho. Just off the freeway. The hotel was very clean and well kept. Outdoor games provided by pool. Staff very friendly and answered all questions. Housekeeping around the clock. Our refrigerator in the room didn’t work and the front desk come right up to replace it when we called.
The only positive is pets stay free. They apparently allow huge parties in their lobby. I was not warned of this party at check in. There was a party of over 100 people, dancing/drinking/yelling until around 1am. They had a DJ. They took over the pool and I could barely walk through the lobby. They ran past my room screaming. At 10:30, I went to the front desk to complain and they said it would last until well past midnight. No apology. No sleep at this hotel! They declined a refund because I booked through a 3rd party site and refused to give me a voucher for another stay. I have never heard of a hotel hosting huge parties in the middle of the night right by guest rooms. Do not stay here.
It’s a nice place and overall it was a good stay but they made me wait around for about 1hour until they gave me my room and i arrived around 5:00pm when check inn time starts @ 3:00pm
Our 5th floor room had a beautiful view of the mountains!
I was there only for a hookup but expected more and left after a few hours
The hotel was exactly like other Aloft hotels we have visited in the past. The room had a single cup coffee brewer and 2 packs of coffee each day. There is more coffee in the lobby but only until 10:00, I believe. So late sleepers will miss out. Also, no breakfast is included, but there is a small marketplace where you can purchase bagels, fruit, etc. One of the reception staff seemed to be disturbed when I asked questions that apparently she thought I should know the answer to. I would stay there again.
Ideal for biz or holiday travelers. Hip, welcoming, modern, clean rooms.
I wasn’t expecting such a clean and cozy place. It was a pleasant surprise.
1. Would not let me check in till 330. 2. Had thermostat not connected to anything. 3. Phone in room had no buttons. 4. TV showed 5 minutes of no signal EVERYTIME I turned it on. 5. Never got my brrakfast correct even though it was just a toasted english muffin. 6. No way to turn on sgower without getting arm soaked. I was disappointed.
The hotel is nice and decent.for the price. I didnt like the the breakfast bar was so pricey. Almost everything else was in line.
Mostly ok. Public spaces look a little worn. Room ok. Biggest complaint was the operation of TV. Old technology, controller not up to date, not easy to use.
My first night I had to find a maid because there was no toilet paper... walls were super thin.... you could here everything. Staff not really helpful.... my room key didn't work after the first night.... oy!
Ontario Mills Shopping Mall is within 2 miles (3 km) of Aloft Ontario-Rancho Cucamonga while other popular attractions such as Ontario Convention Center are within 3 miles (5 km). This 3-star hotel has 136 guestrooms and offers conveniences like a bar/lounge, an outdoor pool, and a 24-hour fitness center.
Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café.
The 136 rooms have an array of amenities, including coffee makers, free newspapers, and free local calls. 42-inch LCD TVs are available for entertainment, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries. Free bottled water, safes, and ironing boards are other standard amenities.
Guests staying at Aloft Ontario-Rancho Cucamonga enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking, along with limo/town car service. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a conference center, a 24-hour business center, and coffee/tea in a common area.
This hotel is very loud I didn’t get no sleep so I end up leaving early only was there for like three hours because the neighbor next-door was very loud loud music
My family and I enjoyed our time at Aloft. It was conveniently close to everything in Rancho. Just off the freeway. The hotel was very clean and well kept. Outdoor games provided by pool. Staff very friendly and answered all questions. Housekeeping around the clock. Our refrigerator in the room didn’t work and the front desk come right up to replace it when we called.
The only positive is pets stay free. They apparently allow huge parties in their lobby. I was not warned of this party at check in. There was a party of over 100 people, dancing/drinking/yelling until around 1am. They had a DJ. They took over the pool and I could barely walk through the lobby. They ran past my room screaming. At 10:30, I went to the front desk to complain and they said it would last until well past midnight. No apology. No sleep at this hotel! They declined a refund because I booked through a 3rd party site and refused to give me a voucher for another stay. I have never heard of a hotel hosting huge parties in the middle of the night right by guest rooms. Do not stay here.
It’s a nice place and overall it was a good stay but they made me wait around for about 1hour until they gave me my room and i arrived around 5:00pm when check inn time starts @ 3:00pm
Thank you!