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Recent guest reviews

The location is great. Enjoy the hot breakfast. The staff is nice.

What set this overnight apart for me was the outstanding customer service. The front desk staff were so wonderfully helpful and accommodating. The shuttle service to/from the airport was so convenient and quick. As I came out of the terminal the shuttle was waiting for me- no wait at all! And even though I didn't plan ahead and make arrangements 24 hours in advance to return to the airport, the front desk was still able to arrange that for me on the spot without any problems. Room was clean and comfortable. Bathroom water temperature and pressure was great. Really nice stay :)

We have stayed twiced this summer and it was nice both times.

Super clean & quiet. Bed was comfortable. Staff was very helpful & nice.

I found the staff from the time I checked in until I left extremely polite and helpful; however the room heating facilities were sadly lacking due, I believe in part, to poor engineering of the HVAC system. It was cold during my stay; the first room I was given was cold and drafty. The maintenance personnel did his best to get it warmer, eventually bringing me a room space heater. Finally, I asked to change rooms. The front desk personnel graciously granted my request. The ice machines were out of order on the two different floors I was on. While my stay was quite pleasant, I have stayed at better facilities in the area.

nice hotel ,good breakfast nice room faster internet

This place is truly awesome. Great staff, great hotel.

Interim facility during my travels..one of several hotels I stayed at during this trip...a little far from the freeway but conveniently located near Victoria Gardens and multiple restaurants

Friendly staff ,nice room and closer from supermarkets and restaurants

Room was very spacious and clean. Breakfast area was small and got little crowded.

Great place clean facilities staff was excellent. Quiet no traffic and restaurants close by.

We were only there for a quick overnight stay, but everything was great. Clean room, comfy bed and great breakfast. Great staff at front desk as well. Thanks !

The hotel was located in a convenient location for those of you who wish to break up the traffic ridden ride from LA area back to your destination. It was clean and they offer a nice breakfast spread.

Very comfortable beds, great location,enjoyed our stay

Spruce Avenue Rancho Cucamonga CA

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Best Western Plus Heritage Inn Rancho Cucamonga/Ontario places you next to Kindred Hospital Rancho and within a mile (2 km) of Benacare Medical Center. This 115-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.


Dining

Free on-the-go breakfast is included with your stay and awaits you each morning from 6:00 AM to 10:00 AM. Order from room service to satisfy your hunger without leaving your room.


Rooms

Best Western Plus Heritage Inn Rancho Cucamonga/Ontario's 115 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and LCD TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Free weekday newspapers, free local calls, and ironing boards are other standard amenities.


Property features

Guests staying at Best Western Plus Heritage Inn Rancho Cucamonga/Ontario enjoy an outdoor pool, a fitness center, and a spa tub. You can take advantage of free parking, along with a free airport shuttle during limited hours. The 24-hour front desk has multilingual staff ready to assist with securing valuables and dry cleaning/laundry. Additional amenities include free WiFi in public areas, conference space, and a business center.

Room options

Standard Room, 2 Queen Beds, Accessible, Bathtub

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

1 King Bed | Sleeps 2

Guest reviews for Best Western Plus Heritage Inn Rancho Cucamonga/Ontario

Everyone (23) Family (3)
4
Everyone

By on Feb 17, 2020

Review comment responded on Feb 18, 2020

Thank you for your kind review! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Please send our best to you and your loved ones! Thank you again for taking the time to complete the survey. Sincerely, Frank Fales Operations Manager Best Western Plus Heritage Inn Rancho Cucamonga/Ontario

4
Everyone

By on Feb 6, 2020

Review comment responded on Feb 7, 2020

Thank you for your kind review! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Please send our best to you and your loved ones! Thank you again for taking the time to complete the survey. Sincerely, Frank Fales Operations Manager Best Western Plus Heritage Inn Rancho Cucamonga/Ontario

5
Everyone

By on Dec 9, 2019

Review comment responded on Dec 9, 2019

Thank you for your GREAT review! YOU ARE AWESOME! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Please send our best to you and your loved ones! Happy holidays! Thank you again for taking the time to complete the survey. Sincerely, Frank Fales Operations Manager Best Western Plus Heritage Inn Rancho Cucamonga/Ontario

5
Family Family

The location is great. Enjoy the hot breakfast. The staff is nice.

By on Nov 30, 2019

Review comment responded on Dec 2, 2019

Thank you for your WONDERFUL review! YOU ARE AWESOME! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Please send our best to you and your loved ones! Thank you again for taking the time to complete the survey. Sincerely, Frank Fales Operations Manager Best Western Plus Heritage Inn Rancho Cucamonga/Ontario

5
Business Business

What set this overnight apart for me was the outstanding customer service. The front desk staff were so wonderfully helpful and accommodating. The shuttle service to/from the airport was so convenient and quick. As I came out of the terminal the shuttle was waiting for me- no wait at all! And even though I didn't plan ahead and make arrangements 24 hours in advance to return to the airport, the front desk was still able to arrange that for me on the spot without any problems. Room was clean and comfortable. Bathroom water temperature and pressure was great. Really nice stay :)

By on Nov 9, 2019

Review comment responded on Nov 10, 2019

Thank you for your AMAZING review! YOU ARE AWESOME! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Please send our best to you and your loved ones! Thank you again for taking the time to complete the survey. Sincerely, Frank Fales Operations Manager Best Western Plus Heritage Inn Rancho Cucamonga/Ontario

4
Everyone

By on Oct 19, 2019

Review comment responded on Oct 19, 2019

Thank you for your kind review! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Please send our best to you and your loved ones! Thank you again for taking the time to complete the survey. Sincerely, Frank Fales Operations Manager Best Western Plus Heritage Inn Rancho Cucamonga/Ontario

5
Family

We have stayed twiced this summer and it was nice both times.

By on Jul 30, 2019

Review comment responded on Jul 30, 2019

Thank you for your FANTASTIC review! YOU ARE AWESOME! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Please send our best to you and your loved ones! Thank you again for taking the time to complete the survey. Sincerely, Frank Fales Operations Manager Best Western Plus Heritage Inn Rancho Cucamonga/Ontario

5
Everyone

Super clean & quiet. Bed was comfortable. Staff was very helpful & nice.

By on Jul 18, 2019

Review comment responded on Jul 18, 2019

Thank you for your GREAT review! YOU ARE AWESOME! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Please send our best to you and your loved ones! Thank you again for taking the time to complete the survey.Sincerely, Frank Fales Operations Manager Best Western Plus Heritage Inn Rancho Cucamonga/Ontario

4
Everyone

By on Jun 10, 2019

Review comment responded on Jun 10, 2019

Thank you for your kind review! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Please send our best to you and your loved ones! Thank you again for taking the time to complete the survey. Sincerely, Frank Fales Operations Manager Best Western Plus Heritage Inn Rancho Cucamonga/Ontario

3
Everyone

I found the staff from the time I checked in until I left extremely polite and helpful; however the room heating facilities were sadly lacking due, I believe in part, to poor engineering of the HVAC system. It was cold during my stay; the first room I was given was cold and drafty. The maintenance personnel did his best to get it warmer, eventually bringing me a room space heater. Finally, I asked to change rooms. The front desk personnel graciously granted my request. The ice machines were out of order on the two different floors I was on. While my stay was quite pleasant, I have stayed at better facilities in the area.

By on Jan 12, 2019

Review comment responded on Jan 17, 2019

Thank you for your kind review! We are very sorry you encountered issues with the facility. I have brought your concerns to the owner. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Please send our best to you and your loved ones! Thank you again for taking the time to complete the survey. Sincerely, Frank Fales Operations Manager Best Western Plus Heritage Inn Rancho Cucamonga/Ontario

Best Western Plus Heritage Inn Rancho Cucamonga/Ontario

8179 Spruce Avenue, Rancho Cucamonga, CA 91730
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