Recieved a room that had a bad A/c unit. Smelled like smoke really bad in the room. Front desk associate came up, inspected the room and switched us to another room with in 10 mins! Super great staff and customer service. Highly recommend staying here.
No Maid service all the while I was there. Had to ask fir towels and trash bags.
Love staying here when we come to Fontana to race only one thing they could improve better shower heads so disappointing
Clean, safe and staff was extremely friendly.
Very friendly staff. Clean. Our place to stay when we come to CA to race
Loved this hotel , I think this will end up my regular now . Great location , safe , food options , shopping . The property was nice , clean and quiet. Looks very new , the staff was great . I even stayed on the first floor with no problems .. awesome job Fairfield !!
Very clean and awesome staffs! Recommended place to stay at an affordable rate!
The hotel looks new, room is clean. The front desk was helpful ( Day shift ) The bad part was when you try to sleep after a long drive, the couple who was occupying the room above was making a terrible noise. Pulling something, stomping their feet etc. that was around 7 pm. I did not do anything, I just ignore it. 9 pm, same scenarios. In the middle of the night they started fighting, yelling and walking back and forth. Finally, I called up the front desk. He said he will check on it. It was quiet for awhile until 4am,walking back and forth, stomping her feet, yelling ... I called up the front desk again, no answer 2x. Then I decided to go personally and ask the front desk. He told me he already emailed their manager. That was not the answer I was expecting to get. I asked if I really have to deal and bear with the noise. The only thing he said was, he already emailed their manager. I was not really sure what they can do about it but at least assuring the customer that they will take care of it would be the best answer. I was so desperate to get some sleep, I ended up getting a migraine. Not really a happy & satisfying stay ☹️☹️☹️
Always a great stay clean quiet and safe. Enjoyed our staycation
The rooms are spacious, clean and modern. The room has a mini fridge and microwave. The staff is kind. This was the nicest hotel I stayed in in the area.
Great place to stay absolutely loved it. Clean quiet close to shopping and food.
Nice hotel, courteous staff and clean facilities. Would stay at the location again.
A newer hotel, nice, clean and great breakfast. Also great location.
Fairfield Inn & Suites by Marriott Ontario Rancho Cucamonga places you within a 10-minute stroll of Villaggio Nail Spa and Ontario Mills Shopping Mall. This 57-room hotel has conveniences like free breakfast, an outdoor pool, and a 24-hour gym.
Free continental breakfast is served each morning from 7:00 AM to 10:00 AM.
Guests can expect 55-inch flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Refrigerators, microwaves, and coffee makers are other standard amenities.
Guests staying at Fairfield Inn & Suites by Marriott Ontario Rancho Cucamonga enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. A stay here includes free parking. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include meeting rooms, a business center, and express check-out.
Recieved a room that had a bad A/c unit. Smelled like smoke really bad in the room. Front desk associate came up, inspected the room and switched us to another room with in 10 mins! Super great staff and customer service. Highly recommend staying here.
No Maid service all the while I was there. Had to ask fir towels and trash bags.
Thank you for staying with us. I am very sorry for any miscommunication. Marriott has every other day housekeeping service upon request. Next time please opt-in and we will be more than happy to replace your towels and take out your trash.
Love staying here when we come to Fontana to race only one thing they could improve better shower heads so disappointing
We love that you love to stay here! It is a close location to the Auto Club Speedway. Please accept my sincere apology for the shower head, we will look into different options on how we can improve.
Clean, safe and staff was extremely friendly.
Very friendly staff. Clean. Our place to stay when we come to CA to race
It is so great to read that we are your #1 choice to stay when visiting California. We can't wait until your next visit!
Loved this hotel , I think this will end up my regular now . Great location , safe , food options , shopping . The property was nice , clean and quiet. Looks very new , the staff was great . I even stayed on the first floor with no problems .. awesome job Fairfield !!
I am so happy to read you loved our hotel. It will be our privilege to warmly welcome you again and again!
Please accept my sincere apology for the air conditioner issue. I am so happy we were able to fix the issue to your satisfaction and that you highly recommend staying here. We welcome you back soon!