Clean, safe and staff was extremely friendly.
Very friendly staff. Clean. Our place to stay when we come to CA to race
Loved this hotel , I think this will end up my regular now . Great location , safe , food options , shopping . The property was nice , clean and quiet. Looks very new , the staff was great . I even stayed on the first floor with no problems .. awesome job Fairfield !!
Very clean and awesome staffs! Recommended place to stay at an affordable rate!
The hotel looks new, room is clean. The front desk was helpful ( Day shift ) The bad part was when you try to sleep after a long drive, the couple who was occupying the room above was making a terrible noise. Pulling something, stomping their feet etc. that was around 7 pm. I did not do anything, I just ignore it. 9 pm, same scenarios. In the middle of the night they started fighting, yelling and walking back and forth. Finally, I called up the front desk. He said he will check on it. It was quiet for awhile until 4am,walking back and forth, stomping her feet, yelling ... I called up the front desk again, no answer 2x. Then I decided to go personally and ask the front desk. He told me he already emailed their manager. That was not the answer I was expecting to get. I asked if I really have to deal and bear with the noise. The only thing he said was, he already emailed their manager. I was not really sure what they can do about it but at least assuring the customer that they will take care of it would be the best answer. I was so desperate to get some sleep, I ended up getting a migraine. Not really a happy & satisfying stay ☹️☹️☹️
Always a great stay clean quiet and safe. Enjoyed our staycation
The rooms are spacious, clean and modern. The room has a mini fridge and microwave. The staff is kind. This was the nicest hotel I stayed in in the area.
Great place to stay absolutely loved it. Clean quiet close to shopping and food.
Nice hotel, courteous staff and clean facilities. Would stay at the location again.
A newer hotel, nice, clean and great breakfast. Also great location.
Booked for a business trip there weren't any complaints.
We got to the hotel early, hoping to check in because our power was out on our entire block and had been for over 14 hours! It was over 110’ outside. We got 2 rooms. They explained to me that they had nothing available, probably in an hour- this was 1200- Noon I told him all I cared about was getting my elderly father out of the heat.. 4!!! Hours later. Even after their check in time we got rooms. VERY DISAPPOINTING! Their promised check in is 3pm we got our rooms at 4pm.. We even asked to use the pool while we waited..and he said WELL? I need to go ask someone??? Are you kidding me?? I will never be back to this hotel again. Not accommodating whatsoever.
Ontario Mills Shopping Mall is a short stroll from Fairfield Inn & Suites by Marriott Ontario Rancho Cucamonga, and other popular attractions like Toyota Arena are within a mile (2 km). This 57-room hotel has conveniences like free breakfast, an outdoor pool, and a 24-hour gym.
Free continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
The 57 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect 55-inch flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Hair dryers, ironing boards, and desks are also available.
Guests staying at Fairfield Inn & Suites by Marriott Ontario Rancho Cucamonga enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. A stay here includes free parking. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a business center, express check-out, and laundry facilities.
Clean, safe and staff was extremely friendly.
Very friendly staff. Clean. Our place to stay when we come to CA to race
Loved this hotel , I think this will end up my regular now . Great location , safe , food options , shopping . The property was nice , clean and quiet. Looks very new , the staff was great . I even stayed on the first floor with no problems .. awesome job Fairfield !!
I am so happy to read you loved our hotel. It will be our privilege to warmly welcome you again and again!
Very clean and awesome staffs! Recommended place to stay at an affordable rate!
We know how important a clean room is to our guests and we were so happy to meet and exceed your expectations!
The hotel looks new, room is clean. The front desk was helpful ( Day shift ) The bad part was when you try to sleep after a long drive, the couple who was occupying the room above was making a terrible noise. Pulling something, stomping their feet etc. that was around 7 pm. I did not do anything, I just ignore it. 9 pm, same scenarios. In the middle of the night they started fighting, yelling and walking back and forth. Finally, I called up the front desk. He said he will check on it. It was quiet for awhile until 4am,walking back and forth, stomping her feet, yelling ... I called up the front desk again, no answer 2x. Then I decided to go personally and ask the front desk. He told me he already emailed their manager. That was not the answer I was expecting to get. I asked if I really have to deal and bear with the noise. The only thing he said was, he already emailed their manager. I was not really sure what they can do about it but at least assuring the customer that they will take care of it would be the best answer. I was so desperate to get some sleep, I ended up getting a migraine. Not really a happy & satisfying stay ☹️☹️☹️
Thank you for your review. I sincere apology that you did not receive the needed rest that you expected from a Marriott hotel. We did contact the guest above you. The noise was coming from a child with a medical condition. We were trying our best to be sensitive to this situation as well as yours. Your feedback has helped us to continue to look for ways to improve how we handle future situations. Thank you.
Always a great stay clean quiet and safe. Enjoyed our staycation
Thank you for your amazing review! We can't wait to have you stay with us again.
The rooms are spacious, clean and modern. The room has a mini fridge and microwave. The staff is kind. This was the nicest hotel I stayed in in the area.
I am so pleased that you felt we are the nicest hotel in the area when you have many choices. We want all of our guest to feel at home and be able to conveniently store drinks and food in the in-room mini-fridge and easily heat up items in the microwave.
Great place to stay absolutely loved it. Clean quiet close to shopping and food.
I am so happy to read you loved our hotel and all the nearby attractions. We look forward to your next visit!
It is so great to read that we are your #1 choice to stay when visiting California. We can't wait until your next visit!