AC s very loud. Double beds were small. Fridge and microwave advertised on the rooms had to be requested.
Friendly staff, good rates. No complaints except the construction going on was annoying during certain hours but I would stay again after construction is all done.
All they care about is money!! My son had a asthma attack as we were leaving the snow! We called and let them know and they didn’t care!! No empathy to our situation. They don’t care about their customers! Only getting money!!
Between the lying Orbitz representatives and the Sheraton staff my experience was horrible
1. The pool is out of service. One big reason we chose this property. 2. We have to check into our 1/2 reservations again tomorrow since he couldn't merge them. 3. It stinks and the have community shower soap. 4. Can't cancel second reservation because we'll be charged for it. Lovely.
We used this room for me and my bridesmaids to get ready before the wedding. The room was very clean, open space, and had all the amenities we needed. Would definitely recommend this hotel. The breakfast bar/buffet was delicious. The staff was very nice, accommodating, and professional!
There was an issue with my room, they fixed it by moving me and were kind abt it.
Very clean room and restroom. Would definitely visit again next time.
Business trip. PROS: The hotel is in a great central location with ease to/from airport, restaurants, shopping, etc. The hotel is clean, the staff is friendly and helpful. Plenty of onsite parking. Onsite restaurant/bar. CONS: None really. Some late night street noise, but we slept with the window open. The bed was too hard for my liking and the AC unit didn't work, but I wasn't expecting a luxury resort hotel. For a business trip, the hotel met all basic expectations.
We enjoyed our stay. It was a nice hotel for the price. Complementary breakfast would've been nice but other than that no complaints.
Checked in was pretty fast hotel was clean except when we went up to our room it was clean but it smelled like someone was smoking in the room. I had called down the front desk and with out any hesitations our room was changed. Our second room was clean and smelled a lot better. Gym was nice and clean as well. There is many restaurants around the area which was nice. I would come here again if I had to come down south again.
This is a beautiful new Sheraton in Rancho Cucamonga next to the Victoria Gardens shopping center with excellent room rates. Nice hotel outside of LA on the way to Palm Springs or Las Vegas
Victoria Gardens is within a mile (2 km) of Four Points by Sheraton Ontario-Rancho Cucamonga, and other popular attractions like Ontario Mills Shopping Mall are within a few miles (5 km). This 3.5-star hotel has 118 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start each morning with buffet breakfast, available for a fee from 6 AM to 10:30 AM.
Four Points by Sheraton Ontario-Rancho Cucamonga's 118 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. 42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other amenities include free newspapers, free local calls, and free bottled water.
Guests of Four Points by Sheraton Ontario-Rancho Cucamonga have access to an outdoor pool, a fitness center, and free WiFi in public areas. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
AC s very loud. Double beds were small. Fridge and microwave advertised on the rooms had to be requested.
Thank you for your review. We sincerely hope you will give us another opportunity to exceed your expectations soon.
Friendly staff, good rates. No complaints except the construction going on was annoying during certain hours but I would stay again after construction is all done.
Thank you for your feedback. We are happy to hear you enjoyed your experience with us, and your comments will be celebrated with the staff! We hope you return soon.
Thank you for your review. We appreciate your business and hope you will return again soon.
I am sorry that your experience at our hotel left some negative impressions. I appreciate you taking the time to review our property. We sincerely hope you will give us another opportunity to exceed your expectations soon.
All they care about is money!! My son had a asthma attack as we were leaving the snow! We called and let them know and they didn’t care!! No empathy to our situation. They don’t care about their customers! Only getting money!!
Thank you for your review. We appreciate your business and hope you will return again soon!
Thank you for your review. We appreciate your business and hope you will return again soon.
Between the lying Orbitz representatives and the Sheraton staff my experience was horrible
1. The pool is out of service. One big reason we chose this property. 2. We have to check into our 1/2 reservations again tomorrow since he couldn't merge them. 3. It stinks and the have community shower soap. 4. Can't cancel second reservation because we'll be charged for it. Lovely.
Thank you for your review. We appreciate your business and hope you will return again soon!