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Los Arcos Suites

Property class: 3.5
VIP Access

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Photo gallery for Los Arcos Suites

Reception
Outdoor pool
Exterior
Junior Suite, 1 King Bed | In-room safe, blackout drapes, iron/ironing board, free WiFi
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Room service
  • Housekeeping

Explore the area

View in a map
Manuel M Dieguez 164, Puerto Vallarta, JAL, 48380
  • Place, Playa de los Muertos
    ‪1 min walk‬
  • Place, Los Muertos Pier
    ‪1 min walk‬
  • Place, Olas Altas Beach
    ‪3 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Family Studio Suite

Family Studio Suite | In-room safe, blackout drapes, iron/ironing board, free WiFi

Family Studio Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, blackout drapes, iron/ironing board, free WiFi

Junior Suite, 1 King Bed

8.4 out of 10
Very good
(54 reviews)
  • Garden view
  • 269 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Puerto Vallarta

Located in Romantic Zone, Los Arcos Suites is adjacent to Playa de los Muertos and within a 5-minute walk of other popular sights like Bay of Banderas. This 44-room, 3.5-star hotel has in-room conveniences like kitchenettes, balconies, and refrigerators.

What's nearby

  • Playa de los Muertos - 1 min walk - 0.0 miles
  • Los Muertos Pier - 1 min walk - 0.0 miles
  • Olas Altas Beach - 3 min walk - 0.2 miles
  • Cuale Island - 7 min walk - 0.4 miles
  • Malecon - 17 min walk - 0.9 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 29 min drive

Restaurants

  • ‪Tuna Azul - ‬1 min walk
  • ‪Pancho's Takos - ‬1 min walk
  • ‪Republic - ‬2 min walk
  • ‪Mar y Vino - ‬2 min walk
  • ‪Lix : By Xocodiva - ‬2 min walk

About this property

Los Arcos Suites

Guests staying at Los Arcos Suites enjoy an outdoor pool, a children's pool, and free WiFi in public areas. There's limited parking and an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to help with concierge services, and answer any questions about the area. Other amenities at this beach hotel include a terrace, wedding services, and a garden.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other amenities include kitchenettes, balconies, and refrigerators.
An outdoor pool and a children's pool are on site.

Similar properties

3 outdoor pools
Playa Los Arcos Hotel Beach Resort & Spa
Romantic Zone
  • Pool
  • Spa
  • All inclusive plans available
  • Kids pool
8.4 out of 10, Very Good, 1,289 reviews
$121 nightly
The price is $146
Jun 1 - Jun 2
Total with taxes and fees
Playa Los Arcos Hotel Beach Resort & Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Limited onsite parking

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room kitchenette
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Griddle
  • Kitchenette
  • Limited room service
  • Refrigerator
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in All Inclusive plans receive their meals and drinks in the restaurants and bars at Playa Los Arcos Hotel, adjacent to the property.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Los Arcos Suites
Los Arcos Suites Hotel
Los Arcos Suites Hotel Puerto Vallarta
Los Arcos Suites Puerto Vallarta
Suites Los Arcos
Los Arcos Hotel Puerto Vallarta
Los Arcos Puerto Vallarta
Los Arcos Suites Hotel
Los Arcos Suites Puerto Vallarta
Los Arcos Suites Hotel Puerto Vallarta

Frequently asked questions

Will I find all-inclusive rate plans at Los Arcos Suites?

Los Arcos Suites has all inclusive rates that come with all meals and onsite activities included.

How much does it cost to stay at Los Arcos Suites?

As of May 1, 2026, prices found for a 1-night stay for 2 adults at Los Arcos Suites on May 8, 2026 start from $103, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Los Arcos Suites?

Los Arcos Suites offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What's there to see close to Los Arcos Suites?

This hotel is situated in Romantic Zone within a 10-minute walk of Playa de los Muertos and Bay of Banderas. You'll also find Malecon and Cruise Ship Terminal within a short drive.

Is parking available on site at Los Arcos Suites?

Yes, though parking is limited parking.

Does Los Arcos Suites feature a casino at the property?

No, Los Arcos Suites doesn't have a casino.

Will I find an indoor pool at Los Arcos Suites?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10:00 AM and 10:00 PM.

What amenities will couples enjoy at Los Arcos Suites?

Couples staying at this hotel will appreciate amenities like a kitchenette as well as an outdoor pool and wedding services.

Does Los Arcos Suites have a hot tub?

No, there isn't a spa tub at this hotel.

Does Los Arcos Suites have a restaurant with a breakfast menu?

No, Los Arcos Suites doesn't have a restaurant that serves breakfast.

Will Los Arcos Suites allow pets to stay for free?

No, pets and service animals aren't allowed at Los Arcos Suites.

Does Los Arcos Suites have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Los Arcos Suites?

The closest major airport to Los Arcos Suites is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR), which is 8.5 mi away (29 minutes by car).

Are there rooms with balconies that I can book at Los Arcos Suites?

Yes, every guestroom at Los Arcos Suites comes with a balcony and some offer garden views.

Does Los Arcos Suites offer wedding services?

There are wedding services available at Los Arcos Suites if that's in your vacation plans.

Los Arcos Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 438 out of 1000 reviews
Rating 8 - Good. 338 out of 1000 reviews
Rating 6 - Okay. 133 out of 1000 reviews
Rating 4 - Poor. 54 out of 1000 reviews
Rating 2 - Terrible. 37 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service
The room was sufficient. The location was good. Each member of the staff we encountered was friendly and helpful. Especially Elizabeth and David.
Stayed 2 nights in Jan 2026

8/10 Good

Gabriel

Traveled with group
Liked: Cleanliness, amenities
Room was ok Supposed to get free breakfast as a silver VIP Hotels member but the staff at the hotel said NO, that breakfast is not included
Stayed 7 nights in Jan 2026

8/10 Good

Shannon

Traveled with family
Liked: Cleanliness, amenities
Wonderful staff and a great location, very walkable to everything!
Stayed 7 nights in Jan 2026

10/10 Excellent

Leticia

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything else was fine, except for the bad experience my family had at Hotel Los Arcos (I think it's also part of your chain). On their last day, they discovered that money ($80.00 USD) was missing from their room. The room had been cleaned even though they had a "Do Not Disturb" sign on the door. A report was filed, but since they were checking out the next day, the management did nothing. They said their staff was trustworthy, but their belongings (bags and other items) were not where they had left them.
Stayed 4 nights in Dec 2025

10/10 Excellent

Jasmine

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Pablo the waiter at the restaurant was so nice and polite! He truly made our stay much more enjoyable.
Stayed 4 nights in Jan 2026

10/10 Excellent

Micheal

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was our third stay at this resort and it was fantastic! The staff were all in credibly friendly, the room was always well taken care of, our food was very good at each of the spots, the pools were super relaxing, the spa was the perfect beginning to our trip and I felt generally safe to be myself throughout the entire stay. As a person within the LGBTQ community this is incredibly important. Thank you to every single person who made this stay as great as you did!
Stayed 7 nights in Jan 2026

10/10 Excellent

dana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are huge fans of these hotels … it’s 100% due to location, hotel’s balcony, pool and beach access. The rooms are ‘old’ authentic Mexico that we love. Hope you give the hotel a chance and love the neighborhood as much as we do. Xoxo Safe Travels.
Stayed 5 nights in Jan 2026

10/10 Excellent

Karen

Stayed 7 nights in Jan 2026

10/10 Excellent

Natasha

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The staff was very courteous and the courtyard/pool was lovely. The room was older but clean and comfortable. I think it's a good value for the price and I would stay here again.
Stayed 7 nights in Dec 2025

8/10 Good

Kuo-Chen

Liked: Cleanliness, amenities, property conditions & facilities
Very well located across the street from its sister hotel, Playa Los Arcos and beach access. Breakfast vouchers were given to enjoy the buffet breakfast which offered a delicious selection depending on the day. Don’t sleep on the French toast/pancake station and the “eggs your way”. The room smelled a little damp which is to be expected due to the humidity and proximity to the ocean but was remedied by burning the candle I brought with me. Very strict on their wrist band policy but I made it so I could slip it off for the evenings I was going to a nice restaurant. I would stay again.
Stayed 7 nights in Dec 2025

8/10 Good

Jesus

Traveled with family
Liked: Cleanliness, staff & service
Overall a great place to stay. The bed in the suite was uncomfortable. Great service!
Stayed 4 nights in Jan 2026

10/10 Excellent

Kelly

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing spot right in the middle of town but surprisingly quiet and secluded with its central courtyard. We got a room facing the courtyard (travelling with a baby), and it was super quiet and our monitor reached the pool. You also get beachfront access to the towels and chairs through the sister hotel. The staff are amazing and the property is clean. The room was a bit outdated but spacious and cool. The kitchen was very sparse but we didn’t need to cook while there. Overall, amazing spot and we will be back next time we are in PV!
Stayed 2 nights in Jan 2026

8/10 Good

Kellyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and really helpful , our room was so comfortable especially our bed. Also really convenient because we were able to walk almost everywhere. The only thing was the restroom in our room , it needs to be renovated because the walls had some mold and it’s really old. It was clean for sure but I think they can do better and upgrade those areas .
Stayed 5 nights in Dec 2025

10/10 Excellent

shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Locations and being able to use the sister locations next door opened up so many amenities.
Stayed 6 nights in Dec 2025

6/10 Okay

Beatriz

Traveled with family
Liked: Cleanliness
Disliked: Amenities
All the amenities are at a different hotel requiring you to walk down the block to get drinks, food and towels. The staff on site are great and very attentive. Even though you go to the other site to get your amenities you are not allowed to use that sites pool. If the package is all inclusive at least have the pool available for the guest.
Stayed 6 nights in Dec 2025

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful Room was clean
Stayed 1 night in Dec 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, amenities
The staff were excellent. We arrived 3 hours before check-in and they let us check-in early and upgraded our room to a bigger suite. Then when we went to check out they let us use the facilities for 3 extra hours as we had nowhere to be. So lovely. The furniture is getting older, the internet wasn’t always working in our room, but overall we really enjoyed our stay.
Stayed 4 nights in Dec 2025

8/10 Good

Maria

Liked: Cleanliness, amenities
Staff are amazing. Location is great. Rooms are a bit outdated!
Stayed 14 nights in Dec 2025

6/10 Okay

Manuel

Liked: Cleanliness, staff & service
Stayed 7 nights in Dec 2025

6/10 Okay

Marc-Vincent

Traveled with family and small children
Average. Had to argue with them for two hours for a cancellation refund. They kept delaying the refund. Alejandro at the front desk was amazing. The management and accounting Need to get a reality check…
Stayed 3 nights in Dec 2025

10/10 Excellent

Lauren Nicole

Stayed 7 nights in Dec 2025

2/10 Terrible

Sandra

Stayed 3 nights in Dec 2025

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
Great
Stayed 2 nights in Dec 2025

8/10 Good

Cynthia Marie Marie, Sapulpa

Traveled with partner
Liked: Cleanliness
Clean room.
Stayed 7 nights in Dec 2025

10/10 Excellent

Robin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely friendly and helpful. Very responsive to concerns (in room safe stopped working) and replaced the concerns quickly. The room was clean and comfortable. The mattress was very firm and the pillows were not great. A/C was extremely efficient and kept us comfortable.
Stayed 8 nights in Dec 2025

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