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Recent guest reviews

Gracias por todo

Couch bed was really dusty

The room was very spacious.

I was upgraded to a better room, the hotel was fully booked. Very polite at the front desk.

This is a Real Mexican hotel. Authentic, we love it.

You are able to use all 3 locations for you vacation. The beach access with chairs and umbrellas was amazing. We were told at check in we couldn't use the pools at Playa Los Arcos. But we asked and the pool staff said we could. The location is great for the person who loves to explore. Many great places to find something to eat. I will stay here again.

Coffee and cookies are a delightful touch. More importantly, Boni, the chief consierge, does an excellent job taking care of your wants and needs. Various classes offered through Activities Office, including Spanish. Quiet street in a fantastic area for beach and restaurants.

Great access to the beach restaurants and shopping. Friendly staff

Everything made for a relaxing vacation. A wonderful area with great food everywhere. Wife said bed was firmer than she likes, but i was ok with it. Maybe a bit more light in bathroom would be welcome. I will still give it 4.5/5. Staff is top-notch, friendly and helpful.

This Hotel was right in the middle of all the Action with a GREAT Beach at the sister resort . Servers at the beach were awesome bringing drinks and food .

I have stayed here many times and everyone of them was the reason I love Mexico. We were down for 14 nights and drank the tap water whole time... never got sick.

Nice hotel close to the beach but needs to be remodeled

Nice Kim @ the front desk was the best friendly & helpful

Manuel M Dieguez 164 Puerto Vallarta JAL

Hotel highlights

  • Close to Malecon
  • Free WiFi in rooms and public areas
  • Outdoor pool
  • Concierge services

Located in Romantic Zone, Los Arcos Suites is adjacent to Playa de los Muertos and within a mile (2 km) of other popular sights like Malecon. This 44-room, 3.5-star hotel has in-room conveniences like kitchenettes, balconies, and refrigerators.


Dining

Order from room service to satisfy your hunger without leaving your room.


Rooms

Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other amenities include kitchenettes, balconies, and refrigerators.


Property features

Guests staying at Los Arcos Suites enjoy an outdoor pool, a children's pool, and free WiFi in public areas. If you drive, self parking is MXN 50 per night, and there's also an airport shuttle for a fee. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and concierge services. Other amenities at this beach hotel include a terrace, a hair salon, and an ATM.

Room options

Junior Suite, 1 King Bed

1 King Bed | Sleeps 4

Guest reviews for Los Arcos Suites

Everyone (28) Couples (32) Family (14) Other (20) Friends (7)
5
Everyone

Gracias por todo

By on Sep 4, 2022

Review comment responded on Sep 22, 2022

Estimado Juan Es un gusto ser elegidos para anfitriones de sus magnificas vacaciones, para nosotros es un honor el servirles y brindarles la atención que merecen. Con gusto haremos llegar su agradecimiento a todo nuestro equipo, el cual, día a día llenos de entusiasmo, les brindan el mejor servicio. Contamos con verlos muy pronto en esta su casa y recibirlos con la calidez que nos caracteriza. Cordialmente, Gerencia General.

2
Friends

Couch bed was really dusty

By on Jul 23, 2022

Review comment responded on Aug 6, 2022

Dear William Thank you for sharing your comment, I will take your comments to follow up and improve the cleaning service. Please accept my apologies for the dissatisfaction your experience. It is very unfortunate that our found the Couch bed dusty. We really appreciate your visit. Sincerely

5
Everyone

By on Jun 29, 2022

5
Family

The room was very spacious.

By on Jun 27, 2022

Review comment responded on Jun 29, 2022

Dear Peggy We are very happy to know that you enjoyed of our Suite Room. We really appreciate your visit. Sincerely

5
Everyone

By on Oct 21, 2021

5
Everyone

By on Jun 22, 2021

Review comment responded on Aug 1, 2021

Estimado Huésped Siempre será un placer atenderles en esta su casa Los Arcos Suites. un rincón de descanso con el arrullo de la naturaleza al aire libre, esperamos tenerles muy pronto y disfrutar de nuevas experiencias Cordialmente

4
Everyone

By on Jun 3, 2021

Review comment responded on Aug 1, 2021

Estimado Huésped Gracias por su visita y preferencia.. Cordialmente

5
Everyone

By on Jan 24, 2021

Review comment responded on Feb 9, 2021

Dear Elaine Thank you for rating us so wonderful. We are thrilled to received your phenomenal rated. Greatly appreciated and we truly look forward to the opportunity to welcome you back time and time again. Cordially

4
Everyone

I was upgraded to a better room, the hotel was fully booked. Very polite at the front desk.

By on Dec 31, 2019

Review comment responded on Jan 2, 2020

Dear guest Thank you for yur kind review

5
Family with small children

This is a Real Mexican hotel. Authentic, we love it.

By on Nov 17, 2019

Review comment responded on Dec 10, 2019

Thanks for your rating

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