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Los Arcos Suites

3.5 star property
Beach fun in outdoor pool, near Playa de los Muertos
VIP Access

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Photo gallery for Los Arcos Suites

Reception
Exterior
Outdoor pool
Reception
Junior Suite, 1 King Bed | In-room safe, blackout drapes, iron/ironing board, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Room service

Explore the area

View in a map
Manuel M Dieguez 164, Puerto Vallarta, JAL, 48380
  • Place, Playa de los Muertos
    ‪2 min walk‬
  • Place, Los Muertos Pier
    ‪2 min walk‬
  • Place, Olas Altas Beach
    ‪3 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, blackout drapes, iron/ironing board, free WiFi

Junior Suite, 1 King Bed

8.4 out of 10
Very good
(53 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Puerto Vallarta

Located in Romantic Zone, Los Arcos Suites is adjacent to Playa de los Muertos and within a 5-minute walk of other popular sights like Bay of Banderas. This 44-room, 3.5-star hotel has in-room conveniences like kitchenettes, balconies, and refrigerators.

What's nearby

  • Playa de los Muertos - 2 min walk - 0.1 miles
  • Los Muertos Pier - 2 min walk - 0.1 miles
  • Olas Altas Beach - 3 min walk - 0.2 miles
  • Cuale Island - 7 min walk - 0.4 miles
  • Malecon - 17 min walk - 0.9 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 29 min drive

Restaurants

  • ‪Pancho's Takos - ‬1 min walk
  • ‪Tuna Azul - ‬1 min walk
  • ‪Andale's Restaurant & Bar - ‬1 min walk
  • ‪Republic - ‬2 min walk
  • ‪Lix : By Xocodiva - ‬2 min walk

About this property

Los Arcos Suites

Beach fun in outdoor pool, near Playa de los Muertos
Guests staying at Los Arcos Suites enjoy an outdoor pool, a children's pool, and free WiFi in public areas. There's limited parking and an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to help with concierge services, and answer any questions about the area. Other amenities at this beach hotel include a terrace, a garden, and a porter/bellhop.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other amenities include kitchenettes, balconies, and refrigerators.
An outdoor pool and a children's pool are on site.

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Playa Los Arcos Hotel Beach Resort & Spa
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Limited onsite parking

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room kitchenette
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Griddle
  • Kitchenette
  • Limited room service
  • Refrigerator
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in All Inclusive plans receive their meals and drinks in the restaurants and bars at Playa Los Arcos Hotel, adjacent to the property.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Los Arcos Suites
Los Arcos Suites Hotel
Los Arcos Suites Hotel Puerto Vallarta
Los Arcos Suites Puerto Vallarta
Suites Los Arcos
Los Arcos Hotel Puerto Vallarta
Los Arcos Puerto Vallarta
Los Arcos Suites Hotel
Los Arcos Suites Puerto Vallarta
Los Arcos Suites Hotel Puerto Vallarta

Frequently asked questions

Will I find all-inclusive rate plans at Los Arcos Suites?

Los Arcos Suites has all inclusive rates that come with all meals and onsite activities included.

Is a free cancellation option available at Los Arcos Suites?

Los Arcos Suites offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What's there to see close to Los Arcos Suites?

This hotel is situated in Romantic Zone within a 10-minute walk of Playa de los Muertos and Bay of Banderas. You'll also find Malecon and Cruise Ship Terminal within a short drive.

Is parking available on site at Los Arcos Suites?

Yes, though parking is limited.

Does Los Arcos Suites feature a casino at the property?

No, Los Arcos Suites doesn't have a casino.

Will I find an indoor pool at Los Arcos Suites?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10:00 AM and 10:00 PM.

What amenities will couples enjoy at Los Arcos Suites?

Couples staying at this hotel will appreciate amenities like a kitchenette as well as an outdoor pool and wedding services.

Are there hot tubs at Los Arcos Suites?

No, this hotel doesn't have a spa tub.

Does Los Arcos Suites have a restaurant with a breakfast menu?

No, Los Arcos Suites doesn't have a restaurant that serves breakfast.

Will Los Arcos Suites allow pets to stay for free?

No, pets and service animals aren't allowed at Los Arcos Suites.

Does Los Arcos Suites have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Los Arcos Suites?

The closest major airport to Los Arcos Suites is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR), which is 8.5 mi away (29 minutes by car).

Are there rooms with balconies that I can book at Los Arcos Suites?

Yes, every guestroom at Los Arcos Suites comes with a balcony with some featuring garden views.

Does Los Arcos Suites offer wedding services?

There are wedding services available at Los Arcos Suites if that's in your vacation plans.

Los Arcos Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 435 out of 1002 reviews
Rating 8 - Good. 342 out of 1002 reviews
Rating 6 - Okay. 134 out of 1002 reviews
Rating 4 - Poor. 55 out of 1002 reviews
Rating 2 - Terrible. 36 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Desmond Breyawn

Stayed 5 nights in Oct 2025

10/10 Excellent

Francesca, Katy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all was fine
Stayed 5 nights in Oct 2025

10/10 Excellent

Tanisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pro's: Great location! 2 minute walk to main hotel and beach, used their pools and beach club (loungers and umbrella) Large room with sperate living and kitchen area. Pool was a good size and almost always empty. Aircon was fabulous. Service was magnificent. Staff were above and beyond friendly. Gold status got us free breakfast daily and 1 15 minute massage. Cons: Outside light usually on, room was pretty lit up even with curtain. Hotel is a bit dated but clean, bed was so-so comfy, manageable. Bugs in pool because of beautiful vine wall.. but would benefit from additional daily skimming throughout the day. No privacy doorhanger, and we gave the cleaning ladies a show ;)
Stayed 10 nights in Sep 2025

10/10 Excellent

Heberto G, LAS VEGAS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

4/10 Poor

José Manuel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

8/10 Good

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shops and restaurants all within walking distance
Stayed 6 nights in Sep 2025

6/10 Okay

Maria

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The hotel was in the malecón area so there were so many food options and had access to a beach. The hotel allows you to use seats on the beach as an included benefit. The food however was not good at all. So you will definitely need to purchase your own food off site. The drinks were also not good. The hotel could have been cleaner and we saw two small roaches in our room when we stayed. The proximity to everything is the big plus here.
Stayed 1 night in Sep 2025

10/10 Excellent

Irene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Alma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything
Stayed 1 night in Sep 2025

10/10 Excellent

Yinno

Stayed 4 nights in Aug 2025

4/10 Poor

Cupertino

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
NO HOT WATER IN 4 DAYS, NO FOOD OR DRINKS AVAILABLE, YOU HAVE TO WALK TO THEIR OTHER HOTEL.. I PAID FOR "HAVE ALL INCLUSIVE " @ LEAST HAVE A MINI BAR, COFFEE@ ROOM . I AM DISSATISFIED
Stayed 4 nights in Aug 2025

8/10 Good

JORGE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Rosa

Stayed 2 nights in Jul 2025

10/10 Excellent

Erika

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has a great location walking distance from the Malecón! The food was delicious and staff was very friendly!
Stayed 9 nights in Jul 2025

8/10 Good

Juan

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its very close to everything and a lot more quiet than the one by the beach.
Stayed 3 nights in Jul 2025

2/10 Terrible

Maria Buenrostro

Traveled with group, Traveled with family
Disliked: Staff & service, property conditions & facilities
We like the area the property is located in because of the ease of walking, location to the beach, and the food & drink options. The stay here was miserable due to the inattention of the front desk. I spoke to them on four different occasions (in the span of 3 days) about the AC in the room not working well. The weather during the majority of our stay was extremely warm and humid therefore this was not a minor issue. We compared our room to the rooms of others that traveled with us to verify that our AC was indeed not working correctly. I was told that the AC was checked and everything was good. This is not acceptable. We were there to vacation, we were not to waste our valuable time every day asking for the staff to address this issue. We do not recommend this property at all.
Stayed 4 nights in Jul 2025

10/10 Excellent

Wanyeki M

Liked: Cleanliness, staff & service
Loved the poolside bar
Stayed 3 nights in Jul 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff is helpful. Hotel has Mexican charm.
Stayed 10 nights in Jun 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Gloria

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was good and as expected.
Stayed 6 nights in Jul 2025

8/10 Good

Mario

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

2/10 Terrible

josue, beaumont

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Hi this is josue from Beaumont ca ive stayed in varies hotels in the area this one is the worst of them all we got in sat 3 am because our flogyt was delayed i had changed hotels to this one because the location was better major mistake we get there at 3 am the lady at the front desk has an attitude from tje beginning i can tell she a huge b i explaned to her that the original reservation was for 4 people but chsntee hotels forgot to put for 3 people the reservstion was set up for 2 peoplr she said there was an up charge of 25.00 i psid extra 100 dollars i was soo tired i didnt want to argue with her then as we were out one night we came with a friend he was just droping us off and she waa like he cant come in rudly we explained he was jusr droping is off so i argued with her told her since we checked in she was rude and that i would ve speaking to management about her Then the next day my cousin and her friend he gets kicked out again that he coulnt be there period and then they went to the Beach were the hotel has an area for guest she again tols The guys that worked there to kick them out i was in schock i will never stay at this hotel again dont waste youre money the hotel had mold in the restroom ceiling and not updated didnt look Nothing like the pictures and to top it off extreme rules that were a little too much. This was for the location Los Arcos Suites there are two l Locations not The Beach one The Suites I sincerely hope that someone talks to that lady .
Stayed 4 nights in Jun 2025

10/10 Excellent

Adalberto

Traveled with family
Liked: Amenities
Good
Stayed 4 nights in Jun 2025

10/10 Excellent

Juan

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
The rooms were big and the bed was big and comfortable. It is an older hotel but it was clean and you can't beat the area. Close to the malecon and quite a few restaurants.
Stayed 4 nights in Jun 2025

10/10 Excellent

Cruz

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place and helpful people
Stayed 3 nights in Jun 2025

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