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Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG

2.5 star property
Hotel in Pounding Mill with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG

Free daily buffet breakfast
Standard Room, 1 King Bed (Extra Floor Space) | Desk, iron/ironing board, free WiFi, bed sheets
Exterior
Indoor pool
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Gym
  • Laundry
  • Housekeeping

Explore the area

View in a map
180 Clay Dr, Pounding Mill, VA, 24637
  • Place, Richlands Town Hall
    ‪7 min drive‬
  • Place, Historic Crab Orchard Museum
    ‪15 min drive‬
  • Place, Tazewell Mall
    ‪17 min drive‬
  • Airport, Abingdon, VA (VJI-Virginia Highlands)
    ‪61 min drive‬

Room options

View all photos for Suite, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Executive Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower) | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible (Communications Accessible)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Standard Room, 1 King Bed (Extra Floor Space) | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed (Extra Floor Space)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Twin Bed, Accessible, Non Smoking (Mobility)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Twin Bed, Accessible, Non Smoking (Mobility)

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Pounding Mill

Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG is located 5.5 mi (8.8 km) from Richlands Town Hall and 12.3 mi (19.8 km) from Historic Crab Orchard Museum. This hotel has 63 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Richlands Town Hall - 7 min drive - 5.3 miles
  • Historic Crab Orchard Museum - 15 min drive - 14.5 miles
  • Tazewell Mall - 17 min drive - 16.1 miles
  • Tazewell County Public Library - 17 min drive - 16.7 miles
  • Linconshire Park - 18 min drive - 18.2 miles

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 87 min drive

Restaurants

  • ‪Bellacino's Pizza & Grinders - ‬4 min drive
  • ‪McDonald's - ‬9 min drive
  • ‪Taco Bell - ‬6 min walk
  • ‪Subway - ‬11 min drive
  • ‪Hardee's - ‬9 min drive

About this property

Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG

Hotel in Pounding Mill with free breakfast and a fitness center
Guests staying at Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG enjoy an indoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. The 24-hour front desk has staff always at the ready. Additional amenities include meeting rooms, laundry facilities, and an ATM.
Guests can expect free WiFi and LED TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Similar properties

Lobby
Super 8 by Wyndham Richlands/Claypool Hill Area
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 566 reviews
$64 nightly
The price is $70
Dec 13 - Dec 14
Total with taxes and fees
Super 8 by Wyndham Richlands/Claypool Hill Area

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toilet paper

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Friday, Saturday, and Sunday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30.00 per pet, per night
  • Dogs and cats only
  • 2 total pets
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 7 AM to 11 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Claypool Hill (Richlands Area)
Holiday Inn Express Claypool Hill Richlands Area Hotel
Holiday Inn Express Claypool Hill Richlands Area Pounding Mill
Holiday Inn Express Claypool Hill Richlands Area Hotel
Holiday Inn Express Claypool Hill Richlands Area Pounding Mill
Holiday Inn Express Claypool Hill Richlands Area
Holiday Inn Express Claypool Hill Richlands Area
Holiday Inn Express Hotel Claypool Hill (Richlands Area)
Holiday Inn Express Suites Claypool Hill (Richlands Area)
Holiday Inn Express Hotel Claypool Hill (Richlands Area)
Holiday Inn Express Suites Claypool Hill (Richlands Area)
Holiday Inn Express Suites Claypool Hill (Richlands Area) by IHG

Frequently asked questions

Are free cancellation options available at Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG?

Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

Will I be able to park at Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG?

Yes, uncovered self parking is offered for free at the hotel.

Does Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG have a casino on the premises?

No, Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 7 AM and 11 PM.

What will couples enjoy most about a stay at Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG?

Couples will appreciate amenities like an indoor pool, free breakfast, and a 24-hour front desk at this hotel.

Does Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG feature a restaurant that includes a breakfast menu?

Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG offers free buffet breakfast each morning though there is no restaurant.

Does Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG for a fee of USD 30.00 per pet, per night.

Are there connecting rooms at Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG.

Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 223 out of 353 reviews
Rating 8 - Good. 82 out of 353 reviews
Rating 6 - Okay. 30 out of 353 reviews
Rating 4 - Poor. 11 out of 353 reviews
Rating 2 - Terrible. 7 out of 353 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Dennis

Liked: Staff & service
Stayed 1 night in Aug 2025

4/10 Poor

Jessica

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not the greatest

I go back home and visit with family. The only reason I stay here is because my daughter likes to swim in the pool. This is our 2nd stay this year here. We had to switch rooms due to the smell when we opened the door to the room knocked us on our feet. The bathroom was terrible and honestly needed to be deep cleaned. We switched rooms, not a big deal. Checked in and all was good until we came back from the pool. I left the AC unit on and when we came back to the room, it smelled like cat pee. I figured out the smell was coming from the AC unit and turned it off and cracked the window to air out the smell. We slept without an AC through the night. Next morning we got breakfast which was the only good experience we had during our stay: I told the lady up front the issues as well as maintenance. On check out, I was offered a free snack and 10% off the stay! For what this hotel costs and the location, I won’t be staying here again. Just beware when booking here. Rooms aren’t the greatest, staff is friendly.. however we won’t be staying here again.
Stayed 1 night in Aug 2025

4/10 Poor

Allen

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
It did not meet the standards of a Holiday Inn Express. We have stayed here many times; this time, we saw a marked difference in the condition of the property. This property isn't maintained as you would expect from Holiday Inn Express.
Stayed 5 nights in Aug 2025

10/10 Excellent

Angel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kennesha

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
I highly recommend staying here everyone was very friendly and everything was very clean it was very nice and pleasant
Stayed 2 nights in Aug 2025

2/10 Terrible

David

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Frustrating

Stayed 4 nights in Jul 2025

6/10 Okay

Carlton

Liked: Cleanliness, staff & service, property conditions & facilities

The staff was the best part of this hotel.

All of the employees provided true southern hospitality. My complaint was that there were a large number of children there with sports teams, and they were loud! The rooms didn’t have enough sound attenuation to compensate for all the kids running and yelling up and down the hall.
Stayed 2 nights in Aug 2025

6/10 Okay

Teresa

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was nice. The room was clean. The bed was excellent! But the air conditioning did not work properly, high humidity in the room. There are ongoing issues with water at this location. Because I’ve stayed here before and experienced problems. On a previous visit, there was no water in my room, and I was unable to take a shower. On this visit, the first day, I took a cold shower because there was no hot water. Before checkout, I tried repeatedly to reach customer service to request somebody to help me with my luggage, but was unable to get through. I tried repeatedly for 30 minutes. Major issues, however, are air conditioning and water.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nicholos

Stayed 1 night in Jul 2025

10/10 Excellent

Colleen

Business traveler
Liked: Amenities
Nice place to stay. Clean, quite and several dining options nearby, even a small Walmart. Breakfast was great as well as the all day cookies, popcorn and juice.
Stayed 1 night in Jul 2025

6/10 Okay

Kelly

Traveled with family
Liked: Amenities
There was no news channels on the tv in the room but they had weather channel on in the lobby.
Stayed 2 nights in Jul 2025

10/10 Excellent

Robin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

This motel is clean and centrally located. All the staff were great!
Parking lot from our room. Looks like it snowed white trucks, one being ours.
Stayed 2 nights in Jul 2025

2/10 Terrible

Logan

Stayed 1 night in Jul 2025

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was not happy
Stayed 1 night in Jul 2025

10/10 Excellent

Sharon

Stayed 2 nights in May 2025

10/10 Excellent

David

Stayed 1 night in Jun 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Claypool Hill

The staff is always friendly and helpful. The motel is clean. the toilet does continue to run slightly but I forgot to tell them.
Stayed 2 nights in Jun 2025

6/10 Okay

Karen

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The pool and hot tub were closed. I was given conflicting stories why. Front desk said hot tub needed parts. Maintenance guy said cleaning. If cleaning why would you clean during open hours and not closed hours. There 2 days never got to get in and I picked this hotel for the pool and hot tub. Very annoyed at this.
Stayed 2 nights in Jun 2025

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its a nice hotel, needs to be updated some
Stayed 2 nights in Jun 2025

10/10 Excellent

Angel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Thomas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a great hotel should be. Clean, comfortable, excellent service. Cookies and snacks in the evening. A great breakfast. No complaints.
Stayed 1 night in Jun 2025

6/10 Okay

Mark

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Angel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Stayed 1 night in May 2025

6/10 Okay

Melonie

Traveled with family and small children
The pool area needs some repairs. Overall our stay was okay.
Stayed 1 night in May 2025

10/10 Excellent

Elizabeth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

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