Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG

2.5 star property
Hotel in Pounding Mill with free breakfast and a fitness center

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Photo gallery for Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG

Free daily buffet breakfast
Indoor pool
Standard Room, 1 King Bed (Extra Floor Space) | 1 bedroom, desk, iron/ironing board, free WiFi
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Gym
  • Laundry
  • Housekeeping

Explore the area

View in a map
180 Clay Dr, Pounding Mill, VA, 24637
  • Place, Hungry Mother State Park
  • Place, Emory and Henry College
  • Place, Virginia Creeper Trail Abingdon
  • Airport, Abingdon, VA (VJI-Virginia Highlands)
    ‪71 min drive‬

Room options

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Executive Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications Accessible)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Extra Floor Space)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 Twin Bed, Accessible, Non Smoking (Mobility)

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Pounding Mill

Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG is located 5.5 mi (8.8 km) from Richlands Town Hall and 12.3 mi (19.8 km) from Historic Crab Orchard Museum. This hotel has 63 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Richlands Town Hall - 9 min drive - 5.9 miles
  • Bluefield College - 47 min drive - 38.7 miles
  • Museum of the Middle Appalachians - 58 min drive - 31.4 miles

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 87 min drive

Restaurants

  • ‪Bellacino's Pizza & Grinders - ‬4 min drive
  • ‪McDonald's - ‬9 min drive
  • ‪Taco Bell - ‬6 min walk
  • ‪Hardee's - ‬9 min drive
  • ‪Subway - ‬11 min drive

About this property

Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG

Hotel in Pounding Mill with free breakfast and a fitness center
Guests staying at Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG enjoy an indoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. The 24-hour front desk has staff always at the ready. Additional amenities include meeting rooms, laundry facilities, and an ATM.
Guests can expect free WiFi and LED TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toilet paper

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Friday, Saturday, and Sunday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30.00 per pet, per night
  • Dogs and cats only
  • 2 total pets
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 7 AM to 11 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Claypool Hill (Richlands Area)
Holiday Inn Express Claypool Hill Richlands Area Hotel
Holiday Inn Express Claypool Hill Richlands Area Pounding Mill
Holiday Inn Express Claypool Hill Richlands Area Hotel
Holiday Inn Express Claypool Hill Richlands Area Pounding Mill
Holiday Inn Express Claypool Hill Richlands Area
Holiday Inn Express Claypool Hill Richlands Area
Holiday Inn Express Hotel Claypool Hill (Richlands Area)
Holiday Inn Express Suites Claypool Hill (Richlands Area)
Holiday Inn Express Hotel Claypool Hill (Richlands Area)
Holiday Inn Express Suites Claypool Hill (Richlands Area)
Holiday Inn Express Suites Claypool Hill (Richlands Area) by IHG

Frequently asked questions

Are free cancellation options available at Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG?

Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

Will I be able to park at Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG?

Yes, uncovered self parking is offered for free at the hotel.

Does Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG have a casino on the premises?

No, Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 7 AM and 11 PM.

Is Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG good for couples?

Couples will appreciate amenities like an indoor pool, free breakfast, and a 24-hour front desk at this hotel.

Are there hot tubs at Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG feature a restaurant that includes a breakfast menu?

Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG offers free buffet breakfast each morning though there is no restaurant.

Does Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG for a fee of USD 30.00 per pet, per night.

Does Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies at Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG?

No, at Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG, there aren't any guestrooms that list a balcony.

Holiday Inn Express & Suites Claypool Hill (Richlands Area) by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 220 out of 350 reviews
Rating 8 - Good. 82 out of 350 reviews
Rating 6 - Okay. 30 out of 350 reviews
Rating 4 - Poor. 11 out of 350 reviews
Rating 2 - Terrible. 7 out of 350 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Teresa

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was nice. The room was clean. The bed was excellent! But the air conditioning did not work properly, high humidity in the room. There are ongoing issues with water at this location. Because I’ve stayed here before and experienced problems. On a previous visit, there was no water in my room, and I was unable to take a shower. On this visit, the first day, I took a cold shower because there was no hot water. Before checkout, I tried repeatedly to reach customer service to request somebody to help me with my luggage, but was unable to get through. I tried repeatedly for 30 minutes. Major issues, however, are air conditioning and water.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nicholos

Stayed 1 night in Jul 2025

10/10 Excellent

Colleen

Business traveler
Liked: Amenities
Nice place to stay. Clean, quite and several dining options nearby, even a small Walmart. Breakfast was great as well as the all day cookies, popcorn and juice.
Stayed 1 night in Jul 2025

6/10 Okay

Kelly

Traveled with family
Liked: Amenities
There was no news channels on the tv in the room but they had weather channel on in the lobby.
Stayed 2 nights in Jul 2025

10/10 Excellent

Robin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

This motel is clean and centrally located. All the staff were great!
Parking lot from our room.  Looks like it snowed white trucks, one being ours.
Stayed 2 nights in Jul 2025

2/10 Terrible

Logan

Stayed 1 night in Jul 2025

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was not happy
Stayed 1 night in Jul 2025

10/10 Excellent

Sharon

Stayed 2 nights in May 2025

10/10 Excellent

David

Stayed 1 night in Jun 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Claypool Hill

The staff is always friendly and helpful. The motel is clean. the toilet does continue to run slightly but I forgot to tell them.
Stayed 2 nights in Jun 2025

6/10 Okay

Karen

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The pool and hot tub were closed. I was given conflicting stories why. Front desk said hot tub needed parts. Maintenance guy said cleaning. If cleaning why would you clean during open hours and not closed hours. There 2 days never got to get in and I picked this hotel for the pool and hot tub. Very annoyed at this.
Stayed 2 nights in Jun 2025

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its a nice hotel, needs to be updated some
Stayed 2 nights in Jun 2025

10/10 Excellent

Angel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Thomas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a great hotel should be. Clean, comfortable, excellent service. Cookies and snacks in the evening. A great breakfast. No complaints.
Stayed 1 night in Jun 2025

6/10 Okay

Mark

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Angel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Stayed 1 night in May 2025

6/10 Okay

Melonie

Traveled with family and small children
The pool area needs some repairs. Overall our stay was okay.
Stayed 1 night in May 2025

10/10 Excellent

Elizabeth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Brandon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for the pool and hot tub, and the free breakfast. All was fine, the breakfast was great. The door to our room wouldn't open normally, but the lady at the front desk knew right away what to do. It was pretty quiet. Kids loved swimming, and the beds were clean and comfy.
Stayed 1 night in Apr 2025

10/10 Excellent

Robin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and helpful, the hair dryer was missing from my room and they brought me a replacement in less than 5 minutes—awesome customer service! Clean, safe, quiet, comfortable hotel!
Stayed 3 nights in May 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay.

The folks arr always very helpful and friendly. The hotel is always clean. Breakfast is good also. The lady that worked the breakfast on Saturday was very pleasant. She hustled are break so well. She never stopped except to ask each of us if everything was OK. I wish i had employees like her when I had my business. We have stayed there several times and the employees and amenities keep us coming back.
Stayed 3 nights in May 2025

2/10 Terrible

David

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
They did not have a room for me and I had to stay at a comfort inn in Bluefield with no TV, coffee, or toilet paper
Stayed 1 night in Apr 2025

2/10 Terrible

joel

Stayed 1 night in Apr 2025

10/10 Excellent

Stacy

Liked: Staff & service, property conditions & facilities
It was a very nice clean hotel and friendly staff. Thank you for a wonderful day.
Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025