My family stayed here 2 years ago and it was a lovely place with a great location so I thought I would book again this year. I got 2 rooms and each had a kitchenette. One rooms refrigerator, microwave stopped working (probably a blown fuse) on Saturday. I went to front desk and let them know and than the family and I went out for the day. We got back around 5ish and no working kitchenette area. Went back to the front office and they said "Oh, they didn't fix it?" Nope they didn't so we had to keep going between rooms to use the others kitchen. It was very inconvenient for all of us. When we left Sunday morning I mentioned it again and nothing again. I figured we would of at least of gotten somewhat of a refund, especially for what I paid, but nope nothing. We like the location, restaurant and some of the rooms, but I don't know if we will stay next year unless something gets refunded for the inconvenience. Also, when I booked this trip a few months ago I received a message from the hotel and where we were repeat visitors, we were supposed to have received a discount and I never received one, so that was disappointing.
The only good thing about staying here was access to beautifull beach. Don't stay here. Dirty, run down with No ammenities. Management horrible. Should be fired. Mold in bathroom and shower curtain. Board of health should shut it down. Almost got attacked by aggresive german shepard twice.
Staff in the front office were less than helpful with issues. The room had not been thoroughly cleaned prior to arrival, moved end table and there was food and wrappers underneath as well as food under the bed, alerted front office staff. Was told they would not clean unless staying for 3 days, had to make clear it was not cleaned prior to my arrival and would like a house cleaner. Cleaner never arrived. Mentioned to front desk that shower whistled loudly (to the point of waking children in the morning) and the beds seemed to be on their last leg, said they would send maintenance up, I asked when maintenance came in to plan around this, was told they "didn't know he comes when he comes"... maintenance never came to address issue either. For the children pool was heated and short walk to the beach, more private area and not as congested as main beach. It was a short drive to the pier area (or about a 30 minute walk). Overall will not be booking at this hotel again, read very similar reviews more recently of the same experience I had. Hotel management didn't seem to care much about concerns or issues, I understand you get what you pay for but for almost $500 for two nights I would expect the room to at least be cleaned thoroughly prior to arrival or at least addressed if the concern is brought up, especially with COVID it did not seem to matter to the staff.
the staff was very kind and helpfull
It was an awesome stay! The staff are friendly and accommodating m. The on site restaurant has excellent food and fair prices! It was very close to the beach which was wonderful.
This place was awesome for my first visit to OOB. Easy access to the beach and the outside grills were perfect for a dinner in. Room was clean and well cared for.
Rented a suite for 6 people could only park 1 car. Over priced for the out dated rooms and no late check out.
This property was a great location for what we were there for. Rooms were spacious and staffing was helpful. Will probably stay there again on the next adventure.
No mattress pads in the mattress! Disgusted! NO drapes to block out the light from the parking lot. Refrigerator running all night. Scalding got water. One chair outside room instead of 2. Rug filthy. My feet were black. Shower head too short for a man to get under.
This place is bit rough. Hotel is outdated, blinds do not provide any privacy from people walking by, beds/linen 1 out of 5. Thankfully bathroom received little upgrade but overall I would seek a newer place maybe closer to pier.
Front desk personal was terrible, Bed sheets wasn't all cleaned, Room had a very bad smell.
I stayed at the Grand Beach Inn for the Rev 3 Triathlon. I was looking for somewhere relatively quiet so I could get some rest for the race. Overall it wasn't a bad experience but I have definitely stayed a better hotels. The room was clean but pretty bare. We were in a corner suite with 2 double beds and a pull out in a living room. The room size was good. We had 4 adults and 3 kids and didn't feel crowded. The kitchenette had a full fridge, oven, stove, toaster, and microwave but minimal cook ware available. There were some mismatched plates but not much for pots or utensils, the frying pans were rusty with bits of nonstick coating flaking off. We were planning on making use of the kitchen, but ended up eating out because we didn't have enough to cook with. The beds were ok- not the most comfortable. The AC was so cold and didn't adjust well. The room felt damp, which I know is hard to escape at the beach- but maybe some dehumidifiers could help? The shower was great, small but excellent water pressure. My kids liked the pool a lot, but the layout meant the pool is right next to the main driveway, which was a little nerve wracking. The picnic tables and fire pit looked lovely, but we didn't have time to use them. There was plenty of parking and a trolley goes right to the downtown. The beach is just a short walk across the street. Unfortunately the hotel doesn't have a view of the ocean due to a couple high condos across the road.
First family vacation went to old orchard beach for a week and got a great deal in the room right across the street from the beach couldn't ask for a better location.
Truly enjoyed our off-season weekend stay. Room was huge and clean as a whistle. Great, firm beds, full kitchenette, across the street from the beach and a short drive or longish walk to Old Orchard Beach attractions. WiFi was down for 24 hours is my only complaint. Otherwise, highly recommended!
This our second time staying at the Grand Beach Inn. We had a wonderful experience last year, and couldn't wait to go back. It is close to the beach, less than 1 minute walk across the street. And close enough for a short drive to town, but away from the noise.The staff is very friendly and the room was big and clean.
There overnight for quick wedding no frills but was nice and clean.
Grand Beach Inn places you next to Old Orchard Beach and within a 10-minute walk of Grand Beach. This 3-star hotel welcomes guests with 88 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe.
Grand Beach Inn's 88 rooms provide microwaves, refrigerators, and coffee makers. 32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Other standard amenities include free local calls and free toiletries.
Guests of Grand Beach Inn enjoy features like an outdoor pool, free WiFi in public areas, and a computer station. If you drive, take advantage of free parking. The front desk has multilingual staff that can answer questions about the accommodations, services, and more. Additional amenities include free newspapers, a terrace, and laundry facilities.
My family stayed here 2 years ago and it was a lovely place with a great location so I thought I would book again this year. I got 2 rooms and each had a kitchenette. One rooms refrigerator, microwave stopped working (probably a blown fuse) on Saturday. I went to front desk and let them know and than the family and I went out for the day. We got back around 5ish and no working kitchenette area. Went back to the front office and they said "Oh, they didn't fix it?" Nope they didn't so we had to keep going between rooms to use the others kitchen. It was very inconvenient for all of us. When we left Sunday morning I mentioned it again and nothing again. I figured we would of at least of gotten somewhat of a refund, especially for what I paid, but nope nothing. We like the location, restaurant and some of the rooms, but I don't know if we will stay next year unless something gets refunded for the inconvenience. Also, when I booked this trip a few months ago I received a message from the hotel and where we were repeat visitors, we were supposed to have received a discount and I never received one, so that was disappointing.
The only good thing about staying here was access to beautifull beach. Don't stay here. Dirty, run down with No ammenities. Management horrible. Should be fired. Mold in bathroom and shower curtain. Board of health should shut it down. Almost got attacked by aggresive german shepard twice.
Thank you for your feedback. Very sorry to hear of your negative experience. I've taken the liberty of using your feedback to train our front end staff as well as our housekeeping staff to better ourselves. Thank you again and have a wonderful day.
Staff in the front office were less than helpful with issues. The room had not been thoroughly cleaned prior to arrival, moved end table and there was food and wrappers underneath as well as food under the bed, alerted front office staff. Was told they would not clean unless staying for 3 days, had to make clear it was not cleaned prior to my arrival and would like a house cleaner. Cleaner never arrived. Mentioned to front desk that shower whistled loudly (to the point of waking children in the morning) and the beds seemed to be on their last leg, said they would send maintenance up, I asked when maintenance came in to plan around this, was told they "didn't know he comes when he comes"... maintenance never came to address issue either. For the children pool was heated and short walk to the beach, more private area and not as congested as main beach. It was a short drive to the pier area (or about a 30 minute walk). Overall will not be booking at this hotel again, read very similar reviews more recently of the same experience I had. Hotel management didn't seem to care much about concerns or issues, I understand you get what you pay for but for almost $500 for two nights I would expect the room to at least be cleaned thoroughly prior to arrival or at least addressed if the concern is brought up, especially with COVID it did not seem to matter to the staff.
the staff was very kind and helpfull
It was an awesome stay! The staff are friendly and accommodating m. The on site restaurant has excellent food and fair prices! It was very close to the beach which was wonderful.
This place was awesome for my first visit to OOB. Easy access to the beach and the outside grills were perfect for a dinner in. Room was clean and well cared for.
Thank you for your feedback!
Thank you for your feedback.
Rented a suite for 6 people could only park 1 car. Over priced for the out dated rooms and no late check out.
Thank you for your feedback. We've implemented your comments by upgrading our fuses to accommodate the extra power. I've taken the liberty to use the feedback in training the front end staff as well as our maintenance crew. Thank you again for the feedback it really helps us get better. I apologize for the inconvenience this caused you and your family. I hope you have a great day.