Pro's: Beds were comfy and clean. Shower pressure and head were great. Room is well equipt for family space and needs (mic/frig/x2 queen pull out). We slept well. Cons: Major updates are needed to facility. Floor in room - stains all over, looked filthy so much staining. Walls - chipped paint, smeared idk dirt? on various places, outside wall to roon wall - paint actually looked melted and seam for this important location is separated. Single Bathroom mirror light had three bulbs flickering. Repainted tub paint coming off at drain (ew!). Under kitchenette sink was molded warped and unusable space. Damprid hanging in closet (bag was full!) And whole place smelled of super strong purple Fabuloso - which would be welcome if it wasnt so strong to mask other odors. Breakfast was a bunch bread choices and powdered eggs with sausage. Worst thing = room AND lobby coffee were the worst I've ever tasted and i've had some really bad coffee. HORRIBLE Yuk. BYOC!! Oh and the rotten lemon water. Don't drink that!!
Solid, clean, comfortable hotel right off route 95.
The first room they put us in smelled like mold, in which they said was because we were by the pool (funny because the pool is empty/has no water). You could see the mold behind where they painted and in the air conditioner unit. The second room had hair all over the beds and also smelled awful. The walls were peeling up. Over all it felt very nasty to sleep in, not to mention the fact that the room cost TWO HUNDRED dollars for those conditions. Staff was very nice, over all hospitality was great, but id take rude staff and cleanliness over nice and nasty any day. Sorry to say we would not come back.
There was trash in our room from a previous tenant, one of the charging ports by the bed didn’t work and the pool was closed. Also, it was not a pull out sofa bed, it was a love seat size and they didn’t have any blankets for it.
Terrible service ! They ended breakfast an hour early with no notice and didn’t care ! Smell was terrible . just an awful experience!
This was a one night stop on our way to Florida. For that, it was perfectly acceptable. Common areas, except for elevator hallways, were all clean and well kept. Elevators and adjacent hallways were all clean and in working order, they just looked like they haven't been refurbed/refreshed in 10-15 years. Room was clean, spacious, and quiet. Staff were all friendly. Only issue was that, despite calling to advise of a late check-in (10pm), no one was at the desk when I arrived. There was a note saying they would be right back but it was not time stamped. I waited approx. 10 minutes, which was my max with a cranky toddler. I finally called the front desk, which went unanswered, but I believe they could hear the ring and that summoned them to the front, where they apologized and immediately checked us in. Small hiccup in an otherwise good night.
The staff was very friendly. However the hallways smelled very smoky (inside our room was fine). The internet did not work for upper floors for the the entire duration of our 2-day stay. Window hangings in our room almost came off the wall. Overall, I will not choose to stay in this hotel again.
No problem
Comfort Suites apparently knowingly rents out rooms without Wifi & Internet and apparently has no plans to address the issue.
Updated rooms. Breakfast was wonderful. Was asked to check in online before arrival due to mask mandate. Still had to check in at front desk. Some staff not wearing masks.
Staff was very friendly
Good experience
The road leading up to the property needs repair. Very tough on a car.
The facility was filthy which is a concern with active COVID happening. Front desk moved us to a new room after showing them nail clippings & food on floor. They were apologetic. Also bathroom floor was filthy. Showed the wipe I used to clean it. It was black on a white cloth.
The road the location is on is in very poor conditions with major pot holes, the elevator was very moldy smelling with trash, the bathroom had mold all the way around the tub and room smelled very moldy! I had to spray perfume throughout the room to get rid of the smell and it only helped some. Location to downtown was great but all the restaurants around the hotel closed at 3pm due to being short staffed so we had to make sure we stopped at the exit before ours for accommodations. It was a little hectic for sure.
We stayed two nights first the beds cover were wrinkled then the next morning the water was off and they didn’t know how long it would be off. They said the whole block was off due to a water main break. I was ready to leave at this point
So basically when we arrived at 5pm, Mary at the front told us they had no room available because of limited housekeeping. Then we told her checkout was at 11am and 3pm was checking, they had more than enough time especially because we arrived at 5pm! I even did a prechecked text and said my estimated time of arrival was 3:00pm, so that they’ll know when to expect us! If they didn’t have room available by 3pm then they could’ve been more courteous enough to text or call us to say they did not have a room ready yet and they will give us a call when there’s one available instead of getting there and having to explain our point of view about the situation and to have Mary be rude to us and wait with 3 tired children. And the nerve to tell us the room only fits 5people and we have 3 adults 3 kids! When I booked I put 3 children and 3 adults and that room popped up because it has two queen beds and a sofa! The kids are tiny so we had more than enough room Mary! But anyways few minutes of having to argue with Mary about our reservations, she called me up saying there was a room available now! We asked for two extra towels and she gave us Hell about those two towels before handing it to us. There was four clean towels in the room so we needed that extra two towels to make it six total! We get in our room and the floor infront of the refrigerator was wet, we were okay with it because it was some what damped but few hours later it was soaking wet. Housekeepers were nice though!
Comfort Suites Savannah North I-95 is located 2.4 mi (3.8 km) from Savannah National Wildlife Refuge and within a 10-minute drive of Tanger Outlets. This 83-room hotel has free breakfast along with conveniences like an indoor pool and a 24-hour gym.
Free buffet breakfast is included with your stay and awaits you each morning from 6 AM to 9 AM.
37-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with pillow menus ensure a restful night. Other amenities include sitting areas, refrigerators, and microwaves. Housekeeping is available on request.
Guests of Comfort Suites Savannah North I-95 have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. You can put free parking to good use if you drive. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and tours or tickets. Additional amenities include conference space, a 24-hour business center, and a computer station.
Pro's: Beds were comfy and clean. Shower pressure and head were great. Room is well equipt for family space and needs (mic/frig/x2 queen pull out). We slept well. Cons: Major updates are needed to facility. Floor in room - stains all over, looked filthy so much staining. Walls - chipped paint, smeared idk dirt? on various places, outside wall to roon wall - paint actually looked melted and seam for this important location is separated. Single Bathroom mirror light had three bulbs flickering. Repainted tub paint coming off at drain (ew!). Under kitchenette sink was molded warped and unusable space. Damprid hanging in closet (bag was full!) And whole place smelled of super strong purple Fabuloso - which would be welcome if it wasnt so strong to mask other odors. Breakfast was a bunch bread choices and powdered eggs with sausage. Worst thing = room AND lobby coffee were the worst I've ever tasted and i've had some really bad coffee. HORRIBLE Yuk. BYOC!! Oh and the rotten lemon water. Don't drink that!!
Solid, clean, comfortable hotel right off route 95.
Thank you for taking the time to fill out our survey. We appreciate your business and hope to see you on your next trip.
The first room they put us in smelled like mold, in which they said was because we were by the pool (funny because the pool is empty/has no water). You could see the mold behind where they painted and in the air conditioner unit. The second room had hair all over the beds and also smelled awful. The walls were peeling up. Over all it felt very nasty to sleep in, not to mention the fact that the room cost TWO HUNDRED dollars for those conditions. Staff was very nice, over all hospitality was great, but id take rude staff and cleanliness over nice and nasty any day. Sorry to say we would not come back.
Sorry for the bad stay with us. We are remodeling the hotel at the moment and hope to have the issues resolved as soon as possible. We have spoken to the housekeeping staff and they will be undergoing further training. Once again sorry for your bad stay with us.
There was trash in our room from a previous tenant, one of the charging ports by the bed didn’t work and the pool was closed. Also, it was not a pull out sofa bed, it was a love seat size and they didn’t have any blankets for it.
Dear Angie, Thank you for taking the time to share your comments with us. We are always open to constructive input, and we will review your concerns regarding the charging port. In addition, we apologize if your room had some cleanliness issues upon check-in, and our housekeeping team will be notified of this matter. Safe travels ahead, and we hope to have the opportunity to serve you again in the future!
Terrible service ! They ended breakfast an hour early with no notice and didn’t care ! Smell was terrible . just an awful experience!
Thank you for taking the time to provide your feedback. We are so sorry to hear you had a frustrating experience. We apologize that our service did not meet your expectations, and your comments allow us the opportunity to do better. We are looking into the issue and hope to resolve it promptly. Please do not allow this isolated incident to stop you from giving us another chance.
This was a one night stop on our way to Florida. For that, it was perfectly acceptable. Common areas, except for elevator hallways, were all clean and well kept. Elevators and adjacent hallways were all clean and in working order, they just looked like they haven't been refurbed/refreshed in 10-15 years. Room was clean, spacious, and quiet. Staff were all friendly. Only issue was that, despite calling to advise of a late check-in (10pm), no one was at the desk when I arrived. There was a note saying they would be right back but it was not time stamped. I waited approx. 10 minutes, which was my max with a cranky toddler. I finally called the front desk, which went unanswered, but I believe they could hear the ring and that summoned them to the front, where they apologized and immediately checked us in. Small hiccup in an otherwise good night.
Dear Amy, Thanks for visiting us. We're happy that your overall stay at Comfort Suites Savannah North was a pleasant one! We apologize for the inconvenience you had during check-in and will be sure to work on that issue to avoid similar situations in the future. We'd love to have you stay with us again the next time you're in the area.
The staff was very friendly. However the hallways smelled very smoky (inside our room was fine). The internet did not work for upper floors for the the entire duration of our 2-day stay. Window hangings in our room almost came off the wall. Overall, I will not choose to stay in this hotel again.
Dear Truong, Our friendly staff works hard to ensure all our guests feel welcome and will be glad you appreciated their kind assistance. However, we apologize for any concerns about odor and for any issues with the internet. We'll look into your comments further, and we'd be grateful for another chance to impress you.
No problem
Dear Charles, It was an honor to host you on your trip to Savannah. We trust you had a restful stay and a safe trip home. However, based on your rating, we can't help but wonder what we could improve for next time. Please don't hesitate to let us know if there were any concerns during your visit. We appreciated the opportunity to serve you, and it would be our pleasure to welcome you back to our property.
Thank you for taking the time to fill out our survey we appreciate your feedback. I do apologize that you had a terrible stay at our hotel. We are in the process of remodeling the entire hotel. Whenever we took this hotel over a year ago it was in worse condition than we thought. We are working very hard to get everything done in a timely manner.