Luxury Hotels in Playhouse Square, Cleveland

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May 25 - May 26

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May 26 - May 27

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Playhouse Square hotels essential information

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Recent Luxury Hotels Reviews

Best Western Plus Strongsville Cleveland

4/5 Good

"The price was affordable so long as you book during a week day, if you book during the weekend you’re going to be paying way more than the you should considering the quality of this hotel. That said, the bed and linens (towels) were comfortable and clean. The staff was very friendly professional and helpful. The main reason I’m not giving this stay a 5 out of 5 is due to the overall cleanliness of the rooms and common areas. The carpet in my room was very gross, and quite frankly the entire hotel’s carpeting is in need of replacement or at the very least deep cleaning. The entire hotel has a very strong mildew smell, and it’s very humid in all the common areas, which is almost certainly contributing to the smell. The pool was supposed to be heated but was cold so I skipped a swim. It didn’t appear to me that any of the floors in the room were cleaned more than just sweeping and I could see hair in the corners of the floor in the bathroom. The lobby and tile flooring in front of the elevators needed to be scrubbed mopped with bleach. The last issue was the stairwells, they smell like cigarettes and during different trips up or down the had trash in them (that a guest clearly left). I know it’s sort of out of the hands to prevent guests from littering, but I wanted to mention this but it’s not affecting my star review as this isn’t directly the hotel’s fault. TLDR: Overall I would recommend, based on pricing and staff. Needs deep cleaned with bleach and resolve mildew issues."

A verified traveler stayed at Best Western Plus Strongsville Cleveland

Posted 2 hours ago

2/5 Poor

"Front desk staff were extremely friendly! We got up to the 4th floor and you could smell marijuana through the halls. Our room door would not easily open due to excessive paint on the door and the door frame. Each time we came and went, we literally had to put our shoulder into the door to open it. A small child out woman might be stuck in that room during an emergency. Arm chair in the room was filthy, the comforter on my bed had a weird brownish/reddish stain, maybe a burn from the dryer, but maybe worse. The location was great considering we were a 8 minute walk to the stadium."

A verified traveler stayed at Hilton Garden Inn Cleveland Downtown

Posted 3 hours ago

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