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Residence Inn by Marriott Playa del Carmen

3.5 star property
Suburban hotel with a 24-hour fitness center, near Centro Maya Shopping Center

Choose dates to view prices

Photo gallery for Residence Inn by Marriott Playa del Carmen

Rooftop terrace
Property video
Free daily continental breakfast
Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Retorno 50 Avenida Sur, Carretera 307, Cancun Tulum Chetumal Cancun, Playa del Carmen, QROO, 77717
  • Place, Playacar Golf Club
    ‪16 min walk‬
  • Place, Playacar Beach
    ‪3 min drive‬
  • Place, Mayan Ruins of Playacar
    ‪5 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Studio, 1 King Bed

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed

9.6 out of 10
Exceptional
(41 reviews)
  • 442 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 2 Queen Beds

9.6 out of 10
Exceptional
(62 reviews)
  • 542 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Garden View (Balcony)

Studio, 1 King Bed with Sofa bed, Garden View (Balcony) | In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed with Sofa bed, Garden View (Balcony)

8.8 out of 10
Excellent
(19 reviews)
  • 445 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Golf view

View all photos for Studio, 2 Queen Beds, Garden View (Balcony)

Studio, 2 Queen Beds, Garden View (Balcony) | In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 2 Queen Beds, Garden View (Balcony)

9.4 out of 10
Exceptional
(22 reviews)
  • 545 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Golf view

View all photos for Suite, 2 Bedrooms, Golf View (Balcony)

Suite, 2 Bedrooms, Golf View (Balcony) | Living area | 55-inch flat-screen TV with cable channels, TV

Suite, 2 Bedrooms, Golf View (Balcony)

9.0 out of 10
Wonderful
(18 reviews)
  • 712 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds
  • Golf view

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Downtown Playa del Carmen
  • Pool
  • Pet friendly
  • Free WiFi
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The price is $176
Jan 25 - Jan 26
Total with taxes and fees
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About the neighborhood

Playa del Carmen

Located in Playacar within a short walk of Centro Maya Shopping Center, Residence Inn by Marriott Playa del Carmen is within a mile (2 km) of other popular sights such as Playacar Golf Club. This 149-room, 3.5-star hotel welcomes guests with free breakfast, an outdoor pool, and a 24-hour gym.

What's nearby

  • Mahi Golf Course - 11 min walk - 0.6 miles
  • Playacar Golf Club - 16 min walk - 0.9 miles
  • Playacar Beach - 3 min drive - 1.1 miles
  • Mayan Ruins of Playacar - 5 min drive - 2.2 miles
  • Xaman Ha Aviary - 5 min drive - 2.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪rosa roja - ‬6 min drive
  • ‪Fogo de Janero - ‬4 min drive
  • ‪pepe’s food tequila - ‬6 min drive
  • ‪El Gaucho Steakhouse - ‬6 min drive
  • ‪Perché No Italian Food - ‬8 min walk

About this property

Residence Inn by Marriott Playa del Carmen

Suburban hotel with a 24-hour fitness center, near Centro Maya Shopping Center
Guests of Residence Inn by Marriott Playa del Carmen have access to an outdoor pool, a 24-hour gym, and a rooftop terrace. You can take advantage of free parking, along with a free airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to assist with luggage storage and tours/tickets. Other amenities at this golf hotel include free WiFi in public areas, meeting rooms, and a conference center.
55-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include kitchens, dining areas, and sitting areas. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Similar properties

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Holiday Inn Express & Suites Playa Del Carmen by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 1,003 reviews
$103 nightly
The price is $128
Jan 23 - Jan 24
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 10:00 PM on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Golf clubhouse
  • Outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in public areas
  • Area rugs in room
  • Braille/raised signage
  • Elevator (49 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (24 inches high)
  • Grab bar near toilet (24 inches high)
  • Handrails in stairways (24 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Phone accessibility kit
  • Pool access ramp on site
  • Smooth flooring in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2021
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop
  • Toaster
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20.00 per pet, per night, plus a deposit of USD 50 per stay
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Administrative fee: USD 50

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

By Marriott Carmen Carmen
Residence INN Playa DEL Carmen
Residence Inn by Marriott Playa del Carmen Hotel
Residence Inn by Marriott Playa del Carmen Playa del Carmen

Frequently asked questions

Are free cancellation options available at Residence Inn by Marriott Playa del Carmen?

Residence Inn by Marriott Playa del Carmen offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Residence Inn by Marriott Playa del Carmen?

As of Jan 22, 2026, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Playa del Carmen on Jan 25, 2026 start from $80.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Residence Inn by Marriott Playa del Carmen?

This hotel is situated in Playacar within a short 19-minute walk of Playacar Golf Club and also 10 minutes on foot from Centro Maya Shopping Center. You'll also find Playa del Carmen Main Beach and Xplor Theme Park within a short drive.

Will I be able to park at Residence Inn by Marriott Playa del Carmen?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Residence Inn by Marriott Playa del Carmen have a casino?

No, Residence Inn by Marriott Playa del Carmen doesn't have a casino.

Is there an indoor pool at Residence Inn by Marriott Playa del Carmen?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 8:00 PM.

What do couples enjoy most about Residence Inn by Marriott Playa del Carmen?

Amenities that appeal to couples at this hotel include a kitchen, a wet bar, and free Internet access.

Are there hot tubs at Residence Inn by Marriott Playa del Carmen?

No, this hotel doesn't have a spa tub.

Does Residence Inn by Marriott Playa del Carmen have a restaurant that serves breakfast?

Residence Inn by Marriott Playa del Carmen offers free continental breakfast each morning though there is no restaurant.

Does Residence Inn by Marriott Playa del Carmen allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Residence Inn by Marriott Playa del Carmen for a fee of USD 20.00 per pet, per night. A deposit of USD 50 per stay is collected.

Are there connecting rooms at Residence Inn by Marriott Playa del Carmen?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Residence Inn by Marriott Playa del Carmen?

The closest major airport to Residence Inn by Marriott Playa del Carmen is Cozumel Intl. Airport (CZM), which is 20.5 mi away (254 minutes by car).

Are there rooms with balconies that I can book at Residence Inn by Marriott Playa del Carmen?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy golf course or courtyard views.

Does Residence Inn by Marriott Playa del Carmen have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Residence Inn by Marriott Playa del Carmen.

Residence Inn by Marriott Playa del Carmen Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 814 out of 1105 reviews
Rating 8 - Good. 172 out of 1105 reviews
Rating 6 - Okay. 51 out of 1105 reviews
Rating 4 - Poor. 30 out of 1105 reviews
Rating 2 - Terrible. 38 out of 1105 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

4/10 Poor

Carmen T, Holywood

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is pretty far from restaurants and entertainment. The hotel ran out of breakfast (eggs) and coffee a few times during our stay. I asked for a hair dryer and I was told they were “out”; didn’t get one until the third day. Products feel “low quality”. On the positive: staff was friendly.
Stayed 4 nights in Jan 2026

10/10 Excellent

Daniela

Super clean room and spacious. Staff was really friendly and helpful
Stayed 2 nights in Oct 2025

2/10 Terrible

Garry

We were told there was a restaurant, there was not and a bar at the pool, there was not! Poor breakfast, you had to ask to a pad of butter, one was given out per person.
Stayed 1 night in Oct 2025

4/10 Poor

Gilles

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
L’hôtel n’a pas respecté les conditions de la réservation au niveau des gratuités. Pas d’eau chaude dans la douche. Lave-vaisselle non fonctionnel
Stayed 1 night in Oct 2025

10/10 Excellent

Cynthia

Traveled with family
Todo excelente, muy agradecida con el servicio y las instalaciones muy bonitas
Stayed 1 night in Oct 2025

2/10 Terrible

Miriam

Traveled with family and small children
Disliked: Cleanliness, staff & service
The star it’s sooo rude and they try to blame my self in their mistake and charge me for transportation when I submit the request with a form they send me the receptionist said no supervisor around and no way to help me the only way pay them extra this is so unprofessional and rude I feel scammed
Stayed 1 night in Oct 2025

10/10 Excellent

Terry, grenfell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was incredible, they helped with everything from ordering food to giving directions.
Stayed 14 nights in Oct 2025

10/10 Excellent

Saheed

Stayed 3 nights in Sep 2025

10/10 Excellent

Ina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Markus Andreas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed only one night. Room was very spacious, big kitchen included. I really liked the hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Janny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Kelly Hyunmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to a local mall and a quiet cenote
Stayed 1 night in Sep 2025

6/10 Okay

Patricia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Bkfast was great! Every day. Just we had some inconvenience like disconnect water for 9 hours, the shower clog little by little til the last day just no drained, the stove never work, the staff was great clean room excellent!
Stayed 7 nights in Sep 2025

10/10 Excellent

Fabiola

Stayed 1 night in Oct 2025

8/10 Good

sally

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly welcoming staff, Clean room, room service everyday without asking. Good experience overall.
Stayed 5 nights in Sep 2025

10/10 Excellent

Ricardo

Stayed 2 nights in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very friendly and help me a lot. I had a problem with my credit card 💳 and they allowed me to pay in cash 💰. The room was amazing super clean and convenient, it has refrigerator, stove, and microwave with utensils. 100% recommend it.
Stayed 3 nights in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, buen desayuno y camas cómodas
Stayed 1 night in Sep 2025

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
super clean amazing price
Stayed 3 nights in Jul 2025

10/10 Excellent

armando

Stayed 2 nights in Sep 2025

6/10 Okay

Silvia

Stayed 4 nights in Sep 2025

10/10 Excellent

Michael

Stayed 5 nights in Aug 2025

10/10 Excellent

Stefan, Etobicoke

Stayed 3 nights in Aug 2025