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Residence Inn by Marriott Playa del Carmen

3.5 star property
Suburban hotel with free breakfast and airport shuttle service

Choose dates to view prices

Photo gallery for Residence Inn by Marriott Playa del Carmen

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Property video
In-room safe, laptop workspace, blackout drapes, soundproofing
Studio, 1 King Bed with Sofa bed, Non Smoking, Garden View (Balcony) | In-room safe, laptop workspace, blackout drapes, soundproofing
Free daily continental breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Free airport shuttle
  • Bar

Explore the area

View in a map
Retorno 50 Avenida Sur, Carretera 307, Cancun Tulum Chetumal Cancun, Playa del Carmen, QROO, 77717
  • Place, Playacar Golf Club
    ‪16 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪7 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Studio, 1 King Bed, Non Smoking

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(36 reviews)
  • 442 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(58 reviews)
  • 542 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking, Garden View (Balcony)

Studio, 1 King Bed with Sofa bed, Non Smoking, Garden View (Balcony) | In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed with Sofa bed, Non Smoking, Garden View (Balcony)

8.8 out of 10
Excellent
(16 reviews)
  • 445 sq ft
  • Golf view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Non Smoking, Garden View (Balcony)

Studio, 2 Queen Beds, Non Smoking, Garden View (Balcony) | In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 2 Queen Beds, Non Smoking, Garden View (Balcony)

9.4 out of 10
Exceptional
(20 reviews)
  • 545 sq ft
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking, Golf View (Balcony)

Suite, 2 Bedrooms, Non Smoking, Golf View (Balcony) | Living area | 55-inch flat-screen TV with cable channels, TV

Suite, 2 Bedrooms, Non Smoking, Golf View (Balcony)

9.0 out of 10
Wonderful
(17 reviews)
  • 712 sq ft
  • 2 bedrooms
  • Golf view
  • Sleeps 6
  • 2 Double Beds

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About the neighborhood

Playa del Carmen

Located in Playacar within a short walk of Centro Maya Shopping Center, Residence Inn by Marriott Playa del Carmen is within a mile (2 km) of other popular sights such as Playacar Golf Club. This 149-room, 3.5-star hotel welcomes guests with free breakfast, an outdoor pool, and a 24-hour gym.

What's nearby

  • Playacar Golf Club - 16 min walk - 0.9 miles
  • Quinta Avenida - 4 min drive - 1.8 miles
  • Playa del Carmen Maritime Terminal - 4 min drive - 1.8 miles
  • Playa del Carmen Main Beach - 5 min drive - 2.0 miles
  • Xcaret Eco Theme Park - 7 min drive - 4.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪rosa roja - ‬6 min drive
  • ‪El Gaucho Steakhouse - ‬6 min drive
  • ‪steakhouse riu tequila - ‬6 min drive
  • ‪Starbucks - ‬8 min walk
  • ‪Ty-Coz Express - ‬9 min walk

About this property

Residence Inn by Marriott Playa del Carmen

Suburban hotel with free breakfast and airport shuttle service
Guests of Residence Inn by Marriott Playa del Carmen have access to an outdoor pool, a 24-hour gym, and a rooftop terrace. You can take advantage of free parking, along with a free airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to assist with tours/tickets and luggage storage. Other amenities at this golf hotel include free WiFi in public areas, meeting rooms, and a conference center.
55-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include kitchens, dining areas, and sitting areas. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 10:00 PM on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A poolside bar

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Golf clubhouse
  • Outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in public areas
  • Area rugs in room
  • Braille/raised signage
  • Elevator (49 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (24 inches high)
  • Grab bar near toilet (24 inches high)
  • Handrails in stairways (24 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Phone accessibility kit
  • Pool access ramp on site
  • Smooth flooring in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2021
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop
  • Toaster
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per stay, plus a deposit of USD 50 per stay
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Administrative fee: USD 50
  • Service fee: USD 3 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

By Marriott Carmen Carmen
Residence INN Playa DEL Carmen
Residence Inn by Marriott Playa del Carmen Hotel
Residence Inn by Marriott Playa del Carmen Playa del Carmen

Frequently asked questions

Are free cancellation options available at Residence Inn by Marriott Playa del Carmen?

Residence Inn by Marriott Playa del Carmen offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

What's there to see close to Residence Inn by Marriott Playa del Carmen?

This hotel is situated in Playacar within a short 19-minute walk of Playacar Golf Club and also 10 minutes on foot from Centro Maya Shopping Center. You'll also find Playa del Carmen Main Beach and Xcaret Eco Theme Park within a short drive.

Is there parking available at Residence Inn by Marriott Playa del Carmen?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Residence Inn by Marriott Playa del Carmen have a casino?

No, Residence Inn by Marriott Playa del Carmen doesn't have a casino.

Is there an indoor pool at Residence Inn by Marriott Playa del Carmen?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 8:00 PM.

What will couples enjoy most about a stay at Residence Inn by Marriott Playa del Carmen?

Amenities that appeal to couples at this hotel include a kitchen, a wet bar, and free Internet access.

Are there hot tubs at Residence Inn by Marriott Playa del Carmen?

No, this hotel doesn't have a spa tub.

Does Residence Inn by Marriott Playa del Carmen have a restaurant that serves breakfast?

Residence Inn by Marriott Playa del Carmen offers free continental breakfast each morning though there is no restaurant.

Does Residence Inn by Marriott Playa del Carmen allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Residence Inn by Marriott Playa del Carmen for a fee of USD 50 per pet, per stay. A deposit of USD 50 per stay is collected.

Does Residence Inn by Marriott Playa del Carmen have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Residence Inn by Marriott Playa del Carmen?

The closest major airport to Residence Inn by Marriott Playa del Carmen is Cozumel Intl. Airport (CZM), which is 20.5 mi away (254 minutes by car).

Are there rooms with balconies at Residence Inn by Marriott Playa del Carmen?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy golf course or courtyard views.

Does Residence Inn by Marriott Playa del Carmen have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Residence Inn by Marriott Playa del Carmen.

Reviews

Residence Inn by Marriott Playa del Carmen Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 757 out of 1029 reviews
Rating 8 - Good. 169 out of 1029 reviews
Rating 6 - Okay. 47 out of 1029 reviews
Rating 4 - Poor. 24 out of 1029 reviews
Rating 2 - Terrible. 32 out of 1029 reviews

Reviews

6/10 Okay

Vicente

Liked: Cleanliness, amenities, property conditions & facilities
Everything good but transportation they just don't have it
Stayed 1 night in Aug 2025

10/10 Excellent

Jose Luis

Stayed 5 nights in Jul 2025

10/10 Excellent

Alma

Traveled with family
Liked: Amenities, property conditions & facilities
El personal de los cuartos y como atendieron par dar el desayuno muy Amables y Respetuosos volveria solo por el trato que ellos me dieron
Stayed 6 nights in Jul 2025

10/10 Excellent

Jonathan

Stayed 4 nights in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and rooms are large and clean
Stayed 1 night in Jun 2025

10/10 Excellent

salvador

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 2 nights in Jun 2025

10/10 Excellent

salvador

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Jun 2025

10/10 Excellent

martha

Liked: Cleanliness
Everything
Stayed 2 nights in Jul 2025

10/10 Excellent

Xinyuan

Stayed 1 night in Jun 2025

10/10 Excellent

Adan Ignacio

Stayed 4 nights in Jun 2025

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely love the place. Very spacious and clean. Staff members went about and beyond on customer service! Breakfast was delicious and fresh!
Stayed 4 nights in Jun 2025

10/10 Excellent

Mbaye

Stayed 2 nights in Jun 2025

8/10 Good

claudia

Stayed 2 nights in Jun 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, property conditions & facilities
Everything went smoothly when we arrived, He greeted us asked if we needed anything to let him know. I had so many questions being I hadn’t been in Mexico in 23 years they were so great in giving me transportation telling me where to site see. The hotel also had MTS tour guide there and we got 2 packages at a discount. I honestly will be going back to this hotel because it’s in a great location & just because how well they treated us. I’m sorry I didn’t take a lot of photos we were to busy enjoying it!! Also the buffet is great!!!
Stayed 4 nights in Jun 2025

10/10 Excellent

Miguel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is very clean. Room attendants made sure that the room was very clean on a daily basis and gave you fresh new towels everyday. Rooms were bigger than regular hotels. It had a full kitchen with a big fridge and came equipped with a stove, pots, pans, utensils, toaster, microwave, plates, cups, coffe maker, etc. Only about a 5 minutes drive from Xcaret, Xplor and Xenses as well as other attractions. Will definitely reserve again in the future. By the way, very minimum carpet area in the room. Only under the beds and sofa so no moldy or humid smell in the room. Plenty of space in the room for 4 people with 2 actual queen beds. Unlike other hotels that advertise queen beds when in reality they are actually full beds.
Stayed 6 nights in Jun 2025

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super comfortable beds
Stayed 1 night in Jun 2025

10/10 Excellent

Enrique

Stayed 3 nights in May 2025

10/10 Excellent

Erick, Las Cruces

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and moder .
Stayed 11 nights in May 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was similar to a studio apt. Very large for a hotel. Quiet neighborhood. Only thing we didn't like was the entrance to the hotel from the street. Last minute sign on a busy street which made you miss it and have to drive a couple of miles to try again
Stayed 7 nights in Feb 2025

10/10 Excellent

Ivan

Liked: Cleanliness, amenities, property conditions & facilities
It was a great stayed here
Stayed 1 night in May 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in May 2025

10/10 Excellent

Inesa

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Staff was very friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Oscar, Atizapan de Zaragoza

Stayed 5 nights in Apr 2025

2/10 Terrible

Jaspal

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Victor M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025