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Residence Inn by Marriott Playa del Carmen

3.5 star property
Suburban hotel with free breakfast and airport shuttle service

Choose dates to view prices

Photo gallery for Residence Inn by Marriott Playa del Carmen

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Property video
In-room safe, laptop workspace, blackout drapes, soundproofing
Free daily continental breakfast
Studio, 1 King Bed with Sofa bed, Garden View (Balcony) | In-room safe, laptop workspace, blackout drapes, soundproofing

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Free airport shuttle
  • Pet friendly

Explore the area

View in a map
Retorno 50 Avenida Sur, Carretera 307, Cancun Tulum Chetumal Cancun, Playa del Carmen, QROO, 77717
  • Place, Mahi Golf Course
    ‪11 min walk‬
  • Place, Playacar Golf Club
    ‪16 min walk‬
  • Place, Mayan Ruins of Playacar
    ‪4 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Studio, 1 King Bed

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed

9.6 out of 10
Exceptional
(37 reviews)
  • 442 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 2 Queen Beds

9.6 out of 10
Exceptional
(62 reviews)
  • 542 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Garden View (Balcony)

Studio, 1 King Bed with Sofa bed, Garden View (Balcony) | In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed with Sofa bed, Garden View (Balcony)

8.8 out of 10
Excellent
(16 reviews)
  • 445 sq ft
  • Golf view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Garden View (Balcony)

Studio, 2 Queen Beds, Garden View (Balcony) | In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 2 Queen Beds, Garden View (Balcony)

9.4 out of 10
Exceptional
(20 reviews)
  • 545 sq ft
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Golf View (Balcony)

Suite, 2 Bedrooms, Golf View (Balcony) | Living area | 55-inch flat-screen TV with cable channels, TV

Suite, 2 Bedrooms, Golf View (Balcony)

9.0 out of 10
Wonderful
(18 reviews)
  • 712 sq ft
  • 2 bedrooms
  • Golf view
  • Sleeps 6
  • 2 Double Beds

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About the neighborhood

Playa del Carmen

Located in Playacar within a short walk of Centro Maya Shopping Center, Residence Inn by Marriott Playa del Carmen is within a mile (2 km) of other popular sights such as Playacar Golf Club. This 149-room, 3.5-star hotel welcomes guests with free breakfast, an outdoor pool, and a 24-hour gym.

What's nearby

  • Mahi Golf Course - 11 min walk - 0.6 miles
  • Centro Maya Shopping Center - 13 min walk - 0.7 miles
  • Playacar Golf Club - 16 min walk - 0.9 miles
  • Playacar Beach - 2 min drive - 1.1 miles
  • Mayan Ruins of Playacar - 4 min drive - 2.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪rosa roja - ‬6 min drive
  • ‪Fogo de Janero - ‬4 min drive
  • ‪Starbucks - ‬8 min walk
  • ‪Perché No Italian Food - ‬8 min walk
  • ‪pepe’s food tequila - ‬6 min drive

About this property

Residence Inn by Marriott Playa del Carmen

Suburban hotel with free breakfast and airport shuttle service
Guests of Residence Inn by Marriott Playa del Carmen have access to an outdoor pool, a 24-hour gym, and a rooftop terrace. You can take advantage of free parking, along with a free airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to assist with luggage storage and tours/tickets. Other amenities at this golf hotel include free WiFi in public areas, meeting rooms, and a conference center.
55-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include kitchens, dining areas, and sitting areas. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Similar properties

Exterior detail
Holiday Inn Express & Suites Playa Del Carmen by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 1,005 reviews
$76 nightly
The price is $94
Dec 12 - Dec 13
Total with taxes and fees
Holiday Inn Express & Suites Playa Del Carmen by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 10:00 PM on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Golf clubhouse
  • Outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in public areas
  • Area rugs in room
  • Braille/raised signage
  • Elevator (49 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (24 inches high)
  • Grab bar near toilet (24 inches high)
  • Handrails in stairways (24 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Phone accessibility kit
  • Pool access ramp on site
  • Smooth flooring in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2021
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop
  • Toaster
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20.00 per pet, per night, plus a deposit of USD 50 per stay
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Administrative fee: USD 50

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

By Marriott Carmen Carmen
Residence INN Playa DEL Carmen
Residence Inn by Marriott Playa del Carmen Hotel
Residence Inn by Marriott Playa del Carmen Playa del Carmen

Frequently asked questions

Are free cancellation options available at Residence Inn by Marriott Playa del Carmen?

Residence Inn by Marriott Playa del Carmen offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

What's there to see close to Residence Inn by Marriott Playa del Carmen?

This hotel is situated in Playacar within a short 19-minute walk of Playacar Golf Club and also 10 minutes on foot from Centro Maya Shopping Center. You'll also find Playa del Carmen Main Beach and Xplor Theme Park within a short drive.

Will I be able to park at Residence Inn by Marriott Playa del Carmen?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Residence Inn by Marriott Playa del Carmen have a casino?

No, Residence Inn by Marriott Playa del Carmen doesn't have a casino.

Is there an indoor pool at Residence Inn by Marriott Playa del Carmen?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 8:00 PM.

What amenities will couples enjoy at Residence Inn by Marriott Playa del Carmen?

Amenities that appeal to couples at this hotel include a kitchen, a wet bar, and free Internet access.

Are there hot tubs at Residence Inn by Marriott Playa del Carmen?

No, this hotel doesn't have a spa tub.

Does Residence Inn by Marriott Playa del Carmen have a restaurant that serves breakfast?

Residence Inn by Marriott Playa del Carmen offers free continental breakfast each morning though there is no restaurant.

Does Residence Inn by Marriott Playa del Carmen allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Residence Inn by Marriott Playa del Carmen for a fee of USD 20.00 per pet, per night. A deposit of USD 50 per stay is collected.

Does Residence Inn by Marriott Playa del Carmen have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Residence Inn by Marriott Playa del Carmen?

The closest major airport to Residence Inn by Marriott Playa del Carmen is Cozumel Intl. Airport (CZM), which is 20.5 mi away (254 minutes by car).

Are there rooms with balconies at Residence Inn by Marriott Playa del Carmen?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy golf course or courtyard views.

Does Residence Inn by Marriott Playa del Carmen have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Residence Inn by Marriott Playa del Carmen.

Residence Inn by Marriott Playa del Carmen Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 793 out of 1067 reviews
Rating 8 - Good. 164 out of 1067 reviews
Rating 6 - Okay. 48 out of 1067 reviews
Rating 4 - Poor. 25 out of 1067 reviews
Rating 2 - Terrible. 37 out of 1067 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Saheed

Stayed 3 nights in Sep 2025

8/10 Good

Kadie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was huge and had everything I needed. The breakfast was good and offered a variety each day. It was quiet and convenient.
Stayed 5 nights in Aug 2025

6/10 Okay

BINU CHERIPERIL

Liked: Cleanliness
Disliked: Property conditions & facilities
No dining options at the hotel..Only breakfast is available.They don't have a restaurant where you can have lunch and dinner.No drinking water is available.They give you a 500ml bottle of water as a compliment.You have to rely on Uber eats or Door dash if you want food.No dining options nearby the hotel either..Guess Marriott facilities and utilities vary by country.
Stayed 3 nights in Aug 2025

10/10 Excellent

Hector

Liked: Cleanliness, property conditions & facilities
Great Place
Stayed 5 nights in Aug 2025

10/10 Excellent

Leticia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Only 1 issue

Front desk was friendly and accommodating Bellhop was Courteous! Only issue was getting overcharged on the deck snack bar and it didn’t get fixed, person in charged when extra charges where noted was not available until afternoon, we were to checkout at 11 am and we could not wait
Stayed 1 night in Aug 2025

10/10 Excellent

Angelica

Stayed 7 nights in Aug 2025

6/10 Okay

Vicente

Liked: Cleanliness, amenities, property conditions & facilities
Everything good but transportation they just don't have it
Stayed 1 night in Aug 2025

8/10 Good

Kristen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will come again if around PDC with kiddos

Rooms are clean. A/C works. Close to PDC and Xcaret. We used a vehicle to move around. Basic buffet but worked for our family with two kiddos of 3 and 6 yrs of age. Kitchen area worked well. Overall good experience.
Stayed 5 nights in Aug 2025

10/10 Excellent

renee

Stayed 1 night in Aug 2025

10/10 Excellent

luigi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All excellent
Stayed 2 nights in Aug 2025

10/10 Excellent

Juan Manuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved our experience here. Very quiet, clean and great condition and facilities. 100% recommend.
Stayed 2 nights in Aug 2025

8/10 Good

Stacey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was beautiful, comfortable and homie. Beds very comfortable. But the water pressure in the shower was ridiculous! I had to take a quick body shower and wait til we went to next hotel to wash hair.
Stayed 1 night in Aug 2025

10/10 Excellent

Aholibama

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una opción para días de descanso
Stayed 1 night in Aug 2025

8/10 Good

Andrea, bogota

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Breakfast was good but same food everyday.
Stayed 7 nights in Aug 2025

10/10 Excellent

Shirley Berenice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 5 nights in Jul 2025

10/10 Excellent

carlos, tooele

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff super friendly. Clean rooms and nice area close to restaurants totally recommended
Welcome package
Stayed 1 night in Jul 2025

10/10 Excellent

JOAQUIN

Stayed 1 night in Aug 2025

10/10 Excellent

nikhila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay with family
Stayed 2 nights in Jul 2025

10/10 Excellent

David Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Property was very well-maintained. Excellent service staff was friendly and accommodating.
Stayed 10 nights in Jul 2025

10/10 Excellent

Mario Torres

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super comodo, amplio, limpio y amabilidad

La habitación es super comoda, muy amplia, el hotel es nuevo o recién remodelado, cuenta con una cocina muy amplia y equipada, muy recomendable, todo muy limpio.
Stayed 1 night in Jul 2025

10/10 Excellent

Gerardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cómodo Amplio Limpio
Stayed 2 nights in Jul 2025

10/10 Excellent

Maricela, Wylie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Jul 2025

10/10 Excellent

Rene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 Excelente hotel y ubicación.
Stayed 2 nights in Jul 2025