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Platinum Tower at Sandos Playacar All Inclusive

4.5 star property

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Photo gallery for Platinum Tower at Sandos Playacar All Inclusive

A modern living room with a sofa, coffee table, and chairs, overlooking a turquoise ocean and a clear sky.
A man and woman on a balcony with a patterned wall and lush greenery in the background.
8 outdoor pools, pool umbrellas, sun loungers
Coffee service
Gym

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • All inclusive
  • Spa
  • Parking included

Explore the area

View in a map
Paseo Xaman - Ha 1, Playa del Carmen, QROO, 77710
  • Place, Playacar Golf Club
    ‪13 min walk‬
  • Place, Quinta Avenida
    ‪5 min drive‬
  • Place, Playacar Beach
    ‪5 min drive‬

Room options

View all photos for Platinum King Junior Suite - 2 Kids/Teens Stay Free

Platinum King Junior Suite - 2 Kids/Teens Stay Free | Minibar, in-room safe, WiFi (free), bed sheets

Platinum King Junior Suite - 2 Kids/Teens Stay Free

  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Platinum King Junior Suite Ocean Front - 2 Kids/Teens Stay Free

Platinum King Junior Suite Ocean Front - 2 Kids/Teens Stay Free | Minibar, in-room safe, WiFi (free), bed sheets

Platinum King Junior Suite Ocean Front - 2 Kids/Teens Stay Free

  • Ocean view
  • 527 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Platinum King Master Suite - 2 Kids/Teens Stay Free

Platinum King Master Suite - 2 Kids/Teens Stay Free | Minibar, in-room safe, WiFi (free), bed sheets

Platinum King Master Suite - 2 Kids/Teens Stay Free

  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Platinum King Master Suite Ocean Front - 2 Kids/Teens Stay Free

Platinum King Master Suite Ocean Front - 2 Kids/Teens Stay Free | Bathroom | Hair dryer, towels, soap, shampoo

Platinum King Master Suite Ocean Front - 2 Kids/Teens Stay Free

  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed
  • Free WiFi

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About the neighborhood

Playa del Carmen

Located in Playacar, Platinum Tower at Sandos Playacar All Inclusive is within a mile (2 km) of popular sights such as Quinta Avenida and Playa del Carmen Main Beach. This 35-room, 4.5-star hotel has 8 outdoor pools along with a full-service spa and a free water park.

What's nearby

  • Playacar Golf Club - 13 min walk - 0.7 miles
  • Xaman Ha Aviary - 19 min walk - 1.0 mile
  • Quinta Avenida - 5 min drive - 1.8 miles
  • Playacar Beach - 5 min drive - 1.8 miles
  • Playa del Carmen Main Beach - 6 min drive - 2.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Don Rafael - ‬5 min drive
  • ‪Starbucks - ‬15 min walk
  • ‪Il Portico - ‬5 min drive
  • ‪La brioche - ‬2 min walk
  • ‪RIU Lupita Pool Bar - ‬10 min walk

About this property

Platinum Tower at Sandos Playacar All Inclusive

Platinum Tower at Sandos Playacar All Inclusive features a full-service spa, 8 outdoor pools, and a free water park. Free parking is included with your stay. The front desk has multilingual staff standing by 24 hours a day to assist with concierge services and luggage storage. Other amenities at this all-inclusive hotel include a nightclub, a children's pool, and a gym.
50-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Other amenities include balconies, minibars, and fans.
Complimentary bicycles and a complimentary water park with waterslides are featured at the hotel. 8 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Sandos has 22 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 swim-up bars
  • 3 poolside bars
  • 6 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 8 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Mini golf
  • Nightclub
  • Personal motorized watercraft
  • Pickleball
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Surfing/bodyboarding
  • Tennis
  • Waterslide

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 22 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Fan
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 500 per accommodation, per stay
  • Sanitation services: USD 5 per night

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number 008-007-006284/2025 y 008-007-006285/2025

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.

Frequently asked questions

Can I book all-inclusive options at Platinum Tower at Sandos Playacar All Inclusive?

Platinum Tower at Sandos Playacar All Inclusive is an all-inclusive resort and rates come with all meals. Activities include kayaking, mini golf, and soccer.

How much does it cost to stay at Platinum Tower at Sandos Playacar All Inclusive?

As of Jul 19, 2026, prices found for a 1-night stay for 2 adults at Platinum Tower at Sandos Playacar All Inclusive on Aug 19, 2026 start from $380, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Platinum Tower at Sandos Playacar All Inclusive?

This hotel is situated in Playacar within a short 19-minute walk of Quinta Avenida and also 13 minutes on foot from Playacar Golf Club. You'll also find Playa del Carmen Main Beach and Xplor Theme Park within a short drive.

Is parking available on site at Platinum Tower at Sandos Playacar All Inclusive?

Yes, uncovered self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Is there a spa available at Platinum Tower at Sandos Playacar All Inclusive?

Spa Sandos is the hotel's spa and services include sports massages, beach massages, reflexology, and couples treatments.

Are there luxury amenities available at Platinum Tower at Sandos Playacar All Inclusive?

Yes, guests can indulge in luxuries such as a free water park, beachside massages, and 9 restaurants at this hotel.

Does Platinum Tower at Sandos Playacar All Inclusive have a casino on the premises?

No, Platinum Tower at Sandos Playacar All Inclusive doesn't have a casino.

Is there an indoor pool at Platinum Tower at Sandos Playacar All Inclusive?

No, this hotel doesn't have an indoor pool; however, there are 8 outdoor pools and a hot tub.

What do couples enjoy most about Platinum Tower at Sandos Playacar All Inclusive?

This beachfront hotel offers plenty of amenities for couples including 9 restaurants, 8 outdoor pools, and 2 swim-up bars.

Does Platinum Tower at Sandos Playacar All Inclusive have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Platinum Tower at Sandos Playacar All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Platinum Tower at Sandos Playacar All Inclusive has 9 restaurants, and serves free buffet breakfast each morning.

Does Platinum Tower at Sandos Playacar All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Platinum Tower at Sandos Playacar All Inclusive.

Does Platinum Tower at Sandos Playacar All Inclusive have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Platinum Tower at Sandos Playacar All Inclusive?

The closest major airport to Platinum Tower at Sandos Playacar All Inclusive is Cozumel Intl. Airport (CZM), which is 20 mi away (253 minutes by car).

Are there rooms with balconies that I can book at Platinum Tower at Sandos Playacar All Inclusive?

Yes, every guestroom at Platinum Tower at Sandos Playacar All Inclusive comes with a balcony and some offer ocean and garden views.

Does Platinum Tower at Sandos Playacar All Inclusive offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Platinum Tower at Sandos Playacar All Inclusive.

Platinum Tower at Sandos Playacar All Inclusive Reviews

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