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Illusion Boutique Hotel

Property class: 3.5

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Photo gallery for Illusion Boutique Hotel

A bedroom with a large bed, a bench, a ceiling fan, a nightstand, and a view of the ocean.
A corridor with a tiled floor, white walls, and a potted plant.
A rooftop garden with various plants and flowers, a white building with a sign, and a clear blue sky.
A courtyard with a tiled floor, a white railing, and a planter with various plants.
A swimming pool with a thatched-roof structure, surrounded by plants and a clear blue sky.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Room service
  • Housekeeping

Explore the area

View in a map
8th St North, Between 5th Av. and the ocean, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪1 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min walk‬
  • Place, Central Square
    ‪5 min walk‬

Room options

View all photos for Quadruple Room

A hotel room with two beds, a ceiling fan, an air conditioning unit, and a wall-mounted light fixture.

Quadruple Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room

A hotel room with a bed, a wooden headboard, a nightstand, and a window with curtains.

Junior Room

9.2 out of 10
Wonderful
(9 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, Partial Ocean View (Cabanas Vision)

A bedroom with a large bed, a bench, a ceiling fan, a nightstand, and a view of the ocean.

Single Room, Partial Ocean View (Cabanas Vision)

8.4 out of 10
Very good
(5 reviews)
  • Partial ocean view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

A neatly made bed with a swan-shaped pillow, a black headboard, and two wall-mounted lights.

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room

A hotel room with a bed, a sofa, a dining table with chairs, and a TV.

Comfort Room

8.0 out of 10
Very good
(1 review)
  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

A hotel room with a large bed, white bedding, a framed artwork on the wall, and a wall-mounted air conditioner.

Standard Room

  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

DOUBLE TWO DOUBLE BEDS

  • 269 sq ft
  • Sleeps 2
  • 2 Double Beds

DOUBLE WITH DOUBLE BED

  • Sleeps 4

View all photos for Deluxe Room

A hotel room with a bed, a desk, a chair, a television mounted on the wall, and a door.

Deluxe Room

  • 312 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Illusion Boutique Hotel is within a 5-minute walk of Central Square and within 15 minutes of other popular attractions like Quinta Alegría Shopping Mall. This 3.5-star hotel welcomes guests with 47 rooms and conveniences like an outdoor pool, free in-room WiFi, and a rooftop terrace.

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 5 min walk - 0.3 miles
  • Central Square - 5 min walk - 0.3 miles
  • Quinta Alegría Shopping Mall - 6 min walk - 0.4 miles
  • Mamitas Beach - 9 min walk - 0.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Cervecería Chapultepec - ‬2 min walk
  • ‪Mi Jardin Secreto - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Fah Restaurant Bar - ‬1 min walk
  • ‪Mercado 174 - ‬1 min walk

About this property

Illusion Boutique Hotel

At Illusion Boutique Hotel , guests have access to an outdoor pool, a rooftop terrace, and free WiFi in public areas. The 24-hour front desk has multilingual staff ready to help with tours or tickets, and answer any questions about the area. Other amenities at this boutique hotel include a library and a terrace.
Guests can expect free WiFi and 32-inch TVs with cable channels. Bathrooms offer rainfall showers and free toiletries. Other standard amenities include minibars, safes, and phones.
Recreational amenities at the hotel include an outdoor pool.

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  • Pool
  • Parking included
  • Air conditioning
  • Bar
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free self-serve breakfast available daily 8:30 AM to noon

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach cabanas (surcharge)
  • In a nature reserve
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways (30 inches high)
  • Handrails in stairways
  • Upper floors accessible by stairs only

More

  • 1 building
  • 5 floors
  • Mosquito nets
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast inclusive rate plans receive a boxed to-go breakfast.
This property's beach club is 600 yards (550 meters) away.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Hotel Illusion
Illusion Boutique
Illusion Boutique Hotel Xperience Hotels Adults Playa del Carmen
Illusion Boutique Hotel Playa del Carmen
Illusion Boutique Playa del Carmen
Illusion Hotel
Illusion Boutique Hotel By Xperience Playa Del Carmen
Illusion Boutique Hotel Xperience Hotels Playa del Carmen
Illusion Boutique Xperience Hotels Playa del Carmen
Illusion Boutique Xperience Hotels
Illusion Boutique Xperience Hotels Adults
Illusion Boutique Adults Xperience Hotels
Hotel Illusion Boutique Hotel Adults Only By Xperience Hotels
Illusion Boutique Hotel by Xperience Hotels Adults Only
Illusion Boutique Hotel Adults Xperience Hotels Playa del Carmen
Illusion Boutique Hotel Adults Xperience Hotels
Illusion Boutique Adults Xperience Hotels Playa del Carmen
Illusion Boutique Hotel by Xperience Hotels
Illusion Boutique Hotel
Illusion By Xperience Hotels

Frequently asked questions

Is a free cancellation option available at Illusion Boutique Hotel ?

Illusion Boutique Hotel offers free cancellation on select room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Illusion Boutique Hotel ?

As of Oct 13, 2026, prices found for a 1-night stay for 2 adults at Illusion Boutique Hotel on Oct 20, 2026 start from $40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Illusion Boutique Hotel ?

This hotel is situated in Downtown Playa del Carmen, just steps from Quinta Avenida, and within a 10-minute walk of Playa del Carmen Main Beach and Playacar Beach. You'll also find Playa del Carmen Maritime Terminal and Mamitas Beach less than a mile away.

Will I be able to park at Illusion Boutique Hotel ?

No, there isn't parking available at the hotel.

Does Illusion Boutique Hotel include a casino on the premises?

No, Illusion Boutique Hotel doesn't have a casino.

Is there an indoor pool at Illusion Boutique Hotel ?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Illusion Boutique Hotel a good place to stay for couples?

Amenities that appeal to couples at this boutique hotel include a minibar and a rainfall showerhead in each guestroom, and some feature ocean view.

Are there hot tubs at Illusion Boutique Hotel ?

No, this hotel doesn't have a spa tub.

Does Illusion Boutique Hotel have a restaurant that serves breakfast?

Illusion Boutique Hotel offers free self-serve breakfast each morning though there is no restaurant.

Does Illusion Boutique Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Illusion Boutique Hotel .

Are there connecting rooms at Illusion Boutique Hotel ?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Illusion Boutique Hotel ?

The closest major airport to Illusion Boutique Hotel is Cozumel Intl. Airport (CZM), which is 22.1 mi away (256 minutes by car).

Can I book a room with a balcony at Illusion Boutique Hotel ?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy ocean and city views.

Illusion Boutique Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 321 out of 881 reviews
Rating 8 - Good. 279 out of 881 reviews
Rating 6 - Okay. 122 out of 881 reviews
Rating 4 - Poor. 70 out of 881 reviews
Rating 2 - Terrible. 89 out of 881 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

6.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Staff & service
The breakfast was terrible! The rooms OK, staff was good. Very good situated!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great aervice
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Great location and value for money
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful!
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, bed was comfortable and staff was great!
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're looking for simple, inexpensive, breakfast included, in the center, and 2 minutes from the beach, then this will work for you. The entire staff were kind and helpful.
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its good for the price
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, good price, clean, large rooms
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
The resort is top notch for cleanliness and maintenance. Our room was spotless every day. Staff are amazing
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay. Close to 5th ave.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
All was good
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The hotel is well located but its very noisy, to dificult to rest as the sound outside is very loud and you can hear anything outside and onthe hotel inside your room. The staff is friendly, but the breakfast included is laughable, would be better to not include the breafast on the price, and charge it apart and offer something better and bigger portions, even the milk was not included and charged appart.
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It is what it is. Nothing to say.
Stayed 8 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Staff was great. Location was great. Room is outdated compared to the photos. Rooftop pool was not in great shape.
Stayed 8 nights in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Room, Staff and overall amenities were good. The one main problem is the loud music around the hotel. It is 1/2 block away from one of the most popular bars.
Stayed 5 nights in Dec 2025
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
Breakfast was a joke. A lady with a griddle making pancakes. The beds are hard as a rock. The noise is terrible. A rooster outside and loud music most of the night. The pool is terrible. Would not even try to enter that dirty water. You get what you pay for. It fits Mexico perfectly.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and accommodations are wonderful. This was my second time staying and will definitely be back.
Stayed 1 night in Dec 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean was terrible
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean was terrible
Verified review

2/10 Terrible

It was cute and all however needs more care on
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
. The Pros- spitting distance from the ocean, restaurants, 5th avenue, and a very decent soaking pool on the roof. The cons- The bed was hard, and i mean really hard. If you are an early to bed person, remember that this little gem is right in the middle of party central. So it is going to be loud later at night. Overall, for under $50 USD a night it was worth it to us.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and good price for size of room
Stayed 1 night in Jul 2023
Verified review

2/10 Terrible

Bad place
Stayed 5 nights in Dec 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is nothing like advertised. The room was dirty, leaking shower. The pillows are enormous and uncomfortable. The hotel is just rundown. Location no is great
Stayed 1 night in Jan 2026

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