Super 8 Plattsburgh2.0 out of 5.0
Recent guest reviews
Simple... mold in the fridges and filth behind/under the sofa. The staff are clearly over worked and under appreciated, if you need something from management forget it they are never available. The breakfast offers ego toasted waffles, seriously!!! I have never experienced this at any other hotel ever. and their lobby/breakfast area doesn't seem to have seen a mop or broom in weeks, or longer. Don't Stay Here, save yourself the hassle.
The refrigerator did not work, Tried twice to get fix, no response. The electronic key to get in the room rarely worked, had to get it fixed. A lot of the channels on the channel card weren't on there. The toilet bowl was not attached good felt like it was going to come off. Only good thing was the room was cleaned good every day.
Expectations were met for what we paid for the night. The women working the front desk was friendly and organized. The room was clean, the bed linens were clean but they had stains and cigarette holes in them. The beds were very uncomfortable, more on the hard side. Also there weren't many rooms filled that night, maybe 10 cars in the parking lot but the continental breakfast selection was minimal and the coffee was terrible. Again the room was very cheap and its worth what we paid for it.
Not sure what the negative reviews are about.... I loved my stay here, clean and comfortable room, pool was renovated and we really enjoyed ourselves, breakfast was good, and staff was very kind and informative. Also great location!
The Super 8 Plattsburgh was exactly as I expected clean and quiet. I booked in with no issues and my room was ready. I did not avail myself of the breakfast only because I slept later than I had anticipated. I would rent a room again here
Why are most Super 8s located behind gas stations? Anyway, checked in and, given my limited mobility, asked for a ground floor room. Was told hotel was full and could only get an upstairs room, no elevator so I dragged heave luggage up the stairs. Found out later hotel was practically empty. Bummer. Dreary looking room. Leavings from a McDonalds or Burger King meal in one of the drawers (I didn't care to look and left it there). Bed was full size not queen as I had ordered. Toiled jingled all night. Bathroom light very noisy and, if left on for the night as I tend to do, made it too noisy to sleep. TV very poor in selections (unless you are into sports or Fox news. Only newspaper available was local Republican Post ( I guess to match Fox News). Breakfast very skimpy and served in a depressed area with no staff around. All in all, not a good overall experience.
Travelers seeking accommodations value comments from other guests. As part of our survey we're giving you the opportunity to share your feedback on TripAdvisor.
this was my 4 or 5 stay at this location, work travel. inside clean reasonablw $. Jan snow and ice, poorly maintained parking lot and entrances. o fell on 1/2" freah powder that was over existing ICE. NO SALT, NO SHOVEL! IN SNOW 10 IN BEFORE I GOT UP, WENT TO FRONT DESK, HAD INJURED KNEE & ELBOW. CALLED AMBULANCE, DIDNT THINK I NEEDED, BAD CONTUSION, BAD SWELLING AND BRUISING RIGHT AWAY. gm ON PREMISIS, NO APOLOGY; I TOLD HIM NEEDED TO SALT/SHOVEL, REPLIED GUY WAS HERE A FEW HOURS AGO (BEFORE SNOW) AND AFTER 11PM ISSUES WOULD B ADDRESS. 1 FIREMAN 1 PARAMEDIC slipped at front ent. management still refused to salt/shovel after medics advised. i could not climb stairs, was moved to 1st fl rm, my belongings came 6hrs later. incident was 6pm, after long work day.wet clothes for hrs, had to stay up for belongings to be brought down by night shift who arrived at almost midnight .Big issue: front desk refused to let me file an incident report, incase i needed further tx, any management refused to speak with me for the last 4 days I was there including the 2 added days. Never offered a courtesy, comp a night, it was not allowing the incident report or management apology. replace management! needs to keep common areas and outside SAFE for all, guests employees and 1st responders.
I good value hotel with proximity to the highway. There is a gas station next door. Easy access.
Wonderful staff a clean hotel with nice spacious rooms is some of my descriptions of this hotel. I most definitely enjoyed my stay here, the only thing that would have made it better is if the pool were open. There is no question that if I were up in that area again I would not hesitate to stay at this fine hotel.
- Free continental breakfast
- Free WiFi in rooms and public areas
- Free parking
- Indoor pool
Super 8 Plattsburgh places you within a short walk of Crete Memorial Civic Center and within a mile (2 km) of Cumberland Bay State Park. This 61-room motel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi. ELFS Farm Winery and Cider Mill and Kent Delord House Museum are also near this Plattsburgh motel.
Free continental breakfast is served each morning from 6 AM to 10 AM. You can sip a beverage at the coffee shop/café.
Super 8 Plattsburgh's 61 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 40-inch LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Free local calls, ironing boards, and desks are other standard amenities.
Renovated in 2016, Super 8 Plattsburgh offers an indoor pool, free WiFi in public areas, and a conference center. A stay here includes free parking. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a business center, a computer station, and express check-in.
Reviews from Trip Advisor
36.0% of guests recommend this hotelTotal of 92 reviews