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Metcalfe Hotel Ottawa by Gray Collection

Property class: 4
VIP Access

Choose dates to view prices

Photo gallery for Metcalfe Hotel Ottawa by Gray Collection

A modern indoor space with a central seating area, a bookshelf, and hanging lights.
A library with bookshelves, a ladder, and hanging light fixtures.
A spacious indoor area with multiple seating arrangements, including tables and chairs, and a large bookshelf.
A historic building with a prominent entrance labeled "The Metcalfe." It features a classic architectural style with a symmetrical facade, large windows, and a central entrance with a decorative canopy.
A hallway with a dark door labeled "No 307" and another door labeled "No 306".

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
123 Metcalfe Street, Ottawa, ON, K1P 5L9
  • Place, National Arts Centre
    ‪3 min walk‬
  • Place, Ottawa City Hall
    ‪3 min walk‬
  • Place, Parliament Hill
    ‪8 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Room, 1 King Bed (Atrium)

A hotel room with a bed, a desk with a chair, a TV, and a window with curtains.

Room, 1 King Bed (Atrium)

9.2 out of 10
Wonderful
(11 reviews)
  • 265 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

A modern hotel room with a large bed, wooden headboard, and a nightstand with a radio.

Classic Room, 1 King Bed

9.6 out of 10
Exceptional
(35 reviews)
  • City view
  • 245 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed

A hotel room with a large bed, a nightstand with a radio, a framed picture on the wall, and a window with curtains.

Classic Room, 1 Queen Bed

9.4 out of 10
Exceptional
(57 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Corner

A hotel room with a bed, a desk with a chair, a TV, and a window with curtains.

Suite, Corner

8.0 out of 10
Very good
(1 review)
  • 540 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

A hotel room with a bed, a desk with a chair, a TV, and a window with curtains.

Suite, 2 Bedrooms

  • 850 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Deluxe Room (Queen)

A hotel room with a bed, a desk with a chair, a TV, and a window with curtains.

Deluxe Room (Queen)

9.4 out of 10
Exceptional
(3 reviews)
  • 555 sq ft
  • Sleeps 2
  • 1 Twin Murphy Bed

View all photos for Executive Room, 1 King Bed

A hotel room with a bed, a desk with a chair, a TV, and a window with curtains.

Executive Room, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • 405 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Bedrooms

A hotel room with a bed, a desk with a chair, a TV, and a window with curtains.

Executive Room, 2 Bedrooms

  • 700 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite

A modern living room with a blue sofa, a brown leather armchair, a round coffee table, and a floor lamp.

Junior Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 485 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

A hotel room with two beds, a wooden floor, a ceiling light, and a window with curtains.

Superior Room, 2 Queen Beds

9.2 out of 10
Wonderful
(42 reviews)
  • 310 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

A hotel room with a bed, a desk with a chair, a TV, and a window with curtains.

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(22 reviews)
  • 295 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Bedrooms

A hotel room with a bed, a desk with a chair, a TV, and a window with curtains.

Superior Room, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 605 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

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About the neighborhood

Ottawa

Located in Downtown Ottawa, Metcalfe Hotel Ottawa by Gray Collection is within a 5-minute walk of popular attractions such as Confederation Park and National Arts Centre. This 108-room, 4-star hotel has a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Elgin Street - 1 min walk - 0.1 miles
  • National Arts Centre - 3 min walk - 0.2 miles
  • Ottawa City Hall - 3 min walk - 0.2 miles
  • Rideau Centre - 7 min walk - 0.4 miles
  • Parliament Hill - 8 min walk - 0.5 miles

Getting around

  • Ottawa Station - 6 min drive
  • Parliament Station - 6 min walk
  • Ottawa International Airport (YOW) - 15 min drive

Restaurants

  • ‪Meet Noodle 又見壹面 - ‬2 min walk
  • ‪Tim Hortons - ‬1 min walk
  • ‪The Scone Witch - ‬2 min walk
  • ‪Cocotte Bistro - ‬1 min walk
  • ‪Le Moulin de Provence - ‬3 min walk

About this property

Metcalfe Hotel Ottawa by Gray Collection

Guests of Metcalfe Hotel Ottawa by Gray Collection enjoy features like a gym, free WiFi in public areas, and a library. Valet parking is offered for CAD 47 per night. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a porter/bellhop, a banquet hall, and a communal living room.
Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Minibars, coffee makers, and portable fans are also standard.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (CAD 47 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 1:00 PM on weekends; CAD 15 to 25 for adults and CAD 10 to 20 for children
  • A restaurant

Restaurants on site

  • Cocotte

Things to do

  • Gym
  • Library

Family friendly

  • Children's games
  • In-room crib

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Renovated entire property - July 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Portable fan
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 75 per accommodation, per stay
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 15 to 25.00 for adults, and CAD 10.00 to 20.00 for children
  • Valet parking fee: CAD 47 per night
  • Pet fee: CAD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
  • Check-in: 4:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Metcalfe Hotel Ottawa

Metcalfe Hotel

Metcalfe Ottawa

Ottawa Hotel Indigo

The Metcalfe Hotel Hotel

The Metcalfe Hotel Ottawa

The Metcalfe Hotel Hotel Ottawa

Frequently asked questions

Are free cancellation options available at Metcalfe Hotel Ottawa by Gray Collection?

Metcalfe Hotel Ottawa by Gray Collection provides free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Metcalfe Hotel Ottawa by Gray Collection?

As of Sep 16, 2026, prices found for a 1-night stay for 2 adults at Metcalfe Hotel Ottawa by Gray Collection on Oct 9, 2026 start from $222, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Metcalfe Hotel Ottawa by Gray Collection?

This hotel is situated in Downtown Ottawa within a short 7-minute walk of Parliament Hill and also 14 minutes on foot from Byward Market Square. You'll also find Elgin Street and National Arts Centre less than a mile away.

Does Metcalfe Hotel Ottawa by Gray Collection feature a casino on the premises?

No, Metcalfe Hotel Ottawa by Gray Collection doesn't have a casino.

Will I find an indoor pool at Metcalfe Hotel Ottawa by Gray Collection?

No, there is no indoor pool at this hotel.

Does Metcalfe Hotel Ottawa by Gray Collection have a restaurant with a breakfast menu?

Yes, Metcalfe Hotel Ottawa by Gray Collection serves a full breakfast for a surcharge each morning at Cocotte.

Will Metcalfe Hotel Ottawa by Gray Collection allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Metcalfe Hotel Ottawa by Gray Collection for a fee of CAD 75 per accommodation, per stay. The property also provides food and water bowls.

How close is the airport from Metcalfe Hotel Ottawa by Gray Collection?

The closest major airport to Metcalfe Hotel Ottawa by Gray Collection is Ottawa International Airport (YOW), which is 9 mi away (15 minutes by car).

Metcalfe Hotel Ottawa by Gray Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1430 out of 1844 reviews
Rating 8 - Good. 291 out of 1844 reviews
Rating 6 - Okay. 74 out of 1844 reviews
Rating 4 - Poor. 29 out of 1844 reviews
Rating 2 - Terrible. 20 out of 1844 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Silvia Saveria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and great staff!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great location.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay. Very clean, staff was helpful and is super well located
Stayed 2 nights in May 2026
Verified review

8/10 Good

BRAD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and friendly staff. Beautiful clean comfortable room. Have stayed there twice and would definitely go back.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed this hotel - nice room and staff, very clean.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Azeemuddin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Nima

Liked: Cleanliness, staff & service, property conditions & facilities
location is excellent, Lobby and common area are unique.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Silvia

Excellent hotel
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Vanessa

Excellent hotel
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location in Ottawa for shopping, sites, restaurants.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Erica M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the staff were very helpful especially those on reception and Brooke in the restaurant.
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful hotel, well located - nice restaurant and the staff is really kind. A real pleasure to stay at this hotel !
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Dena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful hotel!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Afrodete

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean and well located
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! The staff at the bar were very friendly! Would come back!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Metcalf was in a perfect location for a quick stay in Ottawa.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique hotel.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Rasha

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, nice staff, the parking is useful if you wanna be in and out of the hotel a few times a day, if not there are cheaper parkings in the area. Food is really good and the vibe is nice. Location is great!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was perfect , beautiful decor, extremely comfortable beds and a lovely vibe! One of fav hotels we have stayed at and definitely will stay here anytime we come back to Ottawa. Highly recommend!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

André Luiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is gorgeous, the staff is super easy going and professional at the same time, check-in and check-out were very simple and the room had everything I needed, everything seemed well maintained and the installations were charming. The location is also great for tourists, I could do virtually everything just walking.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this jotel!
Stayed 2 nights in May 2026