The Metcalfe Hotel

4.0 star property
Hotel with a restaurant, a quick walk to National Arts Centre
VIP Access

Choose dates to view prices

Photo gallery for The Metcalfe Hotel

Lobby lounge
Meeting facility
Premium bedding, down comforters, pillowtop beds, minibar
Lobby
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk
  • Pet friendly

Explore the area

Map
123 Metcalfe Street, Ottawa, ON, K1P 5L9
  • National Arts Centre
    ‪3 min walk‬
  • Rideau Centre
    ‪7 min walk‬
  • Parliament Hill
    ‪8 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪15 min drive‬
VIP Access
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Room options

Suite, Corner

8.0 out of 10
Very good
(1 review)
  • 540 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms

  • 850 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Classic Room, 1 Queen Bed

9.2 out of 10
Wonderful
(32 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

Junior Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 485 sq ft
  • Sleeps 5
  • 1 King Bed

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(7 reviews)
  • 405 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room (Queen)

9.4 out of 10
Exceptional
(3 reviews)
  • 555 sq ft
  • Sleeps 2
  • 1 Twin Murphy Bed

Executive Room, 2 Bedrooms

  • 700 sq ft
  • Sleeps 4
  • 2 King Beds

Superior Room, 2 Bedrooms

  • 605 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Superior Room, 2 Queen Beds

9.0 out of 10
Wonderful
(24 reviews)
  • 310 sq ft
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(12 reviews)
  • 295 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Atrium)

9.4 out of 10
Exceptional
(9 reviews)
  • 265 sq ft
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed

9.6 out of 10
Exceptional
(26 reviews)
  • 245 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Ottawa

Located in Downtown Ottawa, The Metcalfe Hotel is within a 5-minute walk of popular attractions such as Confederation Park and National Arts Centre. The 108 rooms at this 4-star hotel include minibars, coffee makers, and flat-screen TVs.

What's nearby

  • National Arts Centre - 3 min walk - 0.2 miles
  • Ottawa City Hall - 3 min walk - 0.2 miles
  • Rideau Centre - 7 min walk - 0.4 miles
  • Parliament Hill - 8 min walk - 0.5 miles
  • Byward Market Square - 11 min walk - 0.6 miles

Getting around

  • Ottawa Station - 6 min drive
  • Parliament Station - 6 min walk
  • Ottawa International Airport (YOW) - 15 min drive

Restaurants

  • ‪Browns Socialhouse - ‬3 min walk
  • ‪Grill Forty One - ‬3 min walk
  • ‪The Scone Witch - ‬3 min walk
  • ‪Tim Hortons - ‬1 min walk
  • ‪Tim Hortons - ‬3 min walk

About this property

The Metcalfe Hotel

Hotel with a restaurant, a quick walk to National Arts Centre
Guests staying at The Metcalfe Hotel enjoy free WiFi in public areas, a library, and a hair salon. Valet parking is offered for CAD 47 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a communal living room, a banquet hall, and a porter/bellhop.
Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Minibars, coffee makers, and safes are also standard.

Languages

English, French, German, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (CAD 47 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 1:00 PM on weekends; CAD 15 to 25 for adults and CAD 10 to 20 for children
  • A restaurant

Restaurants on site

  • Cocotte

Things to do

  • Library

Family friendly

  • Children's games
  • In-room crib

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Renovated entire property - July 2022
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 75 per accommodation, per stay
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 15 to 25.00 for adults, and CAD 10.00 to 20.00 for children
  • Valet parking fee: CAD 47 per night
  • Pet fee: CAD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Check-in: 4:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Metcalfe Hotel Ottawa
Metcalfe Hotel
Metcalfe Ottawa
Ottawa Hotel Indigo
The Metcalfe Hotel Hotel
The Metcalfe Hotel Ottawa
The Metcalfe Hotel Hotel Ottawa

Frequently asked questions

Are free cancellation options available at The Metcalfe Hotel?

The Metcalfe Hotel provides free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at The Metcalfe Hotel?

As of Jun 26, 2025, prices found for a 1-night stay for 2 adults at The Metcalfe Hotel on Jul 3, 2025 start from $185.04, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of The Metcalfe Hotel?

This hotel is situated in Downtown Ottawa within a 10-minute walk of Rideau Canal and Parliament Hill. You'll also find Byward Market Square and Canadian War Museum within a short drive.

Is parking available on site at The Metcalfe Hotel?

Yes, valet parking is offered for CAD 47 per night. Accessible parking is also available for guests.

Does The Metcalfe Hotel feature a casino on the premises?

No, The Metcalfe Hotel doesn't have a casino.

Will I find an indoor pool at The Metcalfe Hotel?

No, there is no indoor pool at this hotel.

Is The Metcalfe Hotel a good place to stay for couples?

Amenities that appeal to couples at this hotel include Champagne service, a pillowtop mattress, and a minibar.

Does The Metcalfe Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Metcalfe Hotel have a restaurant with a breakfast menu?

Yes, The Metcalfe Hotel serves a full breakfast for a surcharge each morning at Cocotte.

Will The Metcalfe Hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at The Metcalfe Hotel for a fee of CAD 75 per accommodation, per stay. The property also provides food and water bowls.

Does The Metcalfe Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from The Metcalfe Hotel?

The closest major airport to The Metcalfe Hotel is Ottawa International Airport (YOW), which is 9 mi away (15 minutes by car).

Are there rooms with balconies at The Metcalfe Hotel?

No, there aren't any guestrooms with balconies at The Metcalfe Hotel.

The Metcalfe Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 820 out of 1091 reviews
Rating 8 - Good. 193 out of 1091 reviews
Rating 6 - Okay. 41 out of 1091 reviews
Rating 4 - Poor. 22 out of 1091 reviews
Rating 2 - Terrible. 15 out of 1091 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

matthew

Stayed 1 night in Feb 2025

6/10 Okay

Sophie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sleepless night

6th floor, street side. Homeless people on the streets, so much noise all night long. Hard time sleeping, even with ear plugs. The bed was comfortable but the shower was horrible, no water pressure at all. Wouldn't go back.
Stayed 1 night in Mar 2025

10/10 Excellent

Collin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel with a big lobby and lounge area.
Stayed 1 night in Mar 2025

10/10 Excellent

Felipe, VERO BEACH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, location is great and the restaurant is amazing
Stayed 1 night in Mar 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Lucy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and modern property with friendly staff. Parking is not available (except for valet) and expensive in the area but otherwise was a very nice stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kristine

Traveled with partner
Liked: Amenities
loved our stay here. Would definitely come again. The restaurant is awesome too and its great they have everything from light breakfast to nice dinner.
Stayed 1 night in Mar 2025

10/10 Excellent

Marin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Christian

Liked: Property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Soo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay, friendly staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ainka

Traveled with partner
Liked: Cleanliness
Clean hotel with great customer service and nice rooms. The breakfast at Cocotte is delicious.
Stayed 2 nights in Mar 2025

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Eric

Stayed 1 night in Mar 2025

8/10 Good

Aleksandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff and service were amazing. I had 2 kids and found the room not to be big enough. The beds were amazing, but I wished they had bigger rooms with sitting area. There was no microwave or plates and utensils. We loved their game room with ping pong and basketball. The gym could have been more equipped with machines. Overall, not a bad stay but not excellent!
Stayed 1 night in Mar 2025

10/10 Excellent

Christian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great rooms, parking expensive but valets were nice guys
Stayed 1 night in Mar 2025

10/10 Excellent

Jeanaha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely friendly, helpful and accommodating. Hotel was extremely clean. A great experience and we would stay there again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff, very clean, across from a Tim’s and Starbucks for the morning coffee!
Stayed 2 nights in Mar 2025

10/10 Excellent

Silvia Saveria, Toronto

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and wonderful staff. Highly recommend.
Stayed 2 nights in Mar 2025

10/10 Excellent

My Thanh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and i love that the rooms have hard wood floors and Le Labo toiletries are offered. Will stay here again!
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Lisa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Wendoline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Top notch staff
Stayed 2 nights in Feb 2025

8/10 Good

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Tara

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the aesthetic of the hotel but if your room in on the front side of the hotel you will hear the noisy cars and the court yard noise hard to sleep
Stayed 2 nights in Feb 2025