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The Metcalfe Hotel

4.0 star property
Hotel with a restaurant, 5-minute walk to National Arts Centre
VIP Access

Choose dates to view prices

Photo gallery for The Metcalfe Hotel

Lobby lounge
Meeting facility
Lobby
Meeting facility
Premium bedding, down comforters, pillowtop beds, minibar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk
  • Pet friendly

Explore the area

View in a map
123 Metcalfe Street, Ottawa, ON, K1P 5L9
  • Place, National Arts Centre
    ‪3 min walk‬
  • Place, Rideau Centre
    ‪7 min walk‬
  • Place, Parliament Hill
    ‪8 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪21 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Room, 1 King Bed (Atrium)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed (Atrium)

9.2 out of 10
Wonderful
(10 reviews)
  • 265 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, minibar

Classic Room, 1 King Bed

9.8 out of 10
Exceptional
(31 reviews)
  • 245 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Premium bedding, down comforters, pillowtop beds, minibar

Classic Room, 1 Queen Bed

9.4 out of 10
Exceptional
(43 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Corner

Premium bedding, down comforters, pillowtop beds, minibar

Suite, Corner

8.0 out of 10
Very good
(1 review)
  • 540 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 2 Bedrooms

  • 850 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Deluxe Room (Queen)

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room (Queen)

9.4 out of 10
Exceptional
(3 reviews)
  • 555 sq ft
  • Sleeps 2
  • 1 Twin Murphy Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Executive Room, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • 405 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Bedrooms

Premium bedding, down comforters, pillowtop beds, minibar

Executive Room, 2 Bedrooms

  • 700 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite

42-inch flat-screen TV with cable channels, TV

Junior Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 485 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room, 2 Queen Beds

9.2 out of 10
Wonderful
(32 reviews)
  • 310 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)
  • 295 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Bedrooms

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 605 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

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About the neighborhood

Ottawa

Located in Downtown Ottawa, The Metcalfe Hotel is within a 5-minute walk of popular attractions such as Confederation Park and National Arts Centre. The 108 rooms at this 4-star hotel include minibars, coffee makers, and flat-screen TVs.

What's nearby

  • National Arts Centre - 3 min walk - 0.2 miles
  • Rideau Canal - 3 min walk - 0.2 miles
  • Ottawa City Hall - 3 min walk - 0.2 miles
  • Rideau Centre - 7 min walk - 0.4 miles
  • Parliament Hill - 8 min walk - 0.5 miles

Getting around

  • Ottawa Station - 6 min drive
  • Parliament Station - 6 min walk
  • Ottawa International Airport (YOW) - 15 min drive

Restaurants

  • ‪Meet Noodle 又見壹面 - ‬2 min walk
  • ‪Grill Forty One - G41 - ‬3 min walk
  • ‪Browns Socialhouse Centretown - ‬3 min walk
  • ‪The Scone Witch - ‬2 min walk
  • ‪Tim Hortons - ‬1 min walk

About this property

The Metcalfe Hotel

Hotel with a restaurant, 5-minute walk to National Arts Centre
Guests staying at The Metcalfe Hotel enjoy free WiFi in public areas, a library, and a porter/bellhop. Valet parking is offered for CAD 47 per night. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a banquet hall, a communal living room, and a hair salon.
Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Minibars, coffee makers, and safes are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (CAD 47 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 1:00 PM on weekends; CAD 15 to 25 for adults and CAD 10 to 20 for children
  • A restaurant

Restaurants on site

  • Cocotte

Things to do

  • Library

Family friendly

  • Children's games
  • In-room crib

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Renovated entire property - July 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 75 per accommodation, per stay
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 15 to 25.00 for adults, and CAD 10.00 to 20.00 for children
  • Valet parking fee: CAD 47 per night
  • Pet fee: CAD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Check-in: 4:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Metcalfe Hotel Ottawa
Metcalfe Hotel
Metcalfe Ottawa
Ottawa Hotel Indigo
The Metcalfe Hotel Hotel
The Metcalfe Hotel Ottawa
The Metcalfe Hotel Hotel Ottawa

Frequently asked questions

Are free cancellation options available at The Metcalfe Hotel?

The Metcalfe Hotel provides free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at The Metcalfe Hotel?

As of Nov 25, 2025, prices found for a 1-night stay for 2 adults at The Metcalfe Hotel on Dec 19, 2025 start from $118.64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of The Metcalfe Hotel?

This hotel is situated in Downtown Ottawa within a 10-minute walk of Rideau Canal and Parliament Hill. You'll also find Byward Market Square and Casino du Lac Leamy within a short drive.

Will I be able to park at The Metcalfe Hotel?

Yes, valet parking is offered for CAD 47 per night. Accessible parking is also available for guests.

Does The Metcalfe Hotel feature a casino on the premises?

No, The Metcalfe Hotel doesn't have a casino.

Will I find an indoor pool at The Metcalfe Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about The Metcalfe Hotel?

Amenities that appeal to couples at this hotel include Champagne service, a pillowtop mattress, and a minibar.

Are there hot tubs at The Metcalfe Hotel?

No, this hotel doesn't have a spa tub.

Does The Metcalfe Hotel have a restaurant with a breakfast menu?

Yes, The Metcalfe Hotel serves a full breakfast for a surcharge each morning at Cocotte.

Will The Metcalfe Hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at The Metcalfe Hotel for a fee of CAD 75 per accommodation, per stay. The property also provides food and water bowls.

Are there connecting rooms at The Metcalfe Hotel?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from The Metcalfe Hotel?

The closest major airport to The Metcalfe Hotel is Ottawa International Airport (YOW), which is 9 mi away (15 minutes by car).

Can I book a room with a balcony at The Metcalfe Hotel?

No, you won't find guestrooms with balconies at The Metcalfe Hotel.

The Metcalfe Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1028 out of 1358 reviews
Rating 8 - Good. 231 out of 1358 reviews
Rating 6 - Okay. 51 out of 1358 reviews
Rating 4 - Poor. 29 out of 1358 reviews
Rating 2 - Terrible. 19 out of 1358 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have enjoyed multiple stays at the Metcalfe! It’s our go-to for any stays in Ottawa! Wonderful staff, service, rooms and location!
Stayed 1 night in May 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Aug 2025

8/10 Good

ZHAN

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning is loud but otherwise everything is good!
Stayed 2 nights in Aug 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot. Will stay again. Area is a little run down but not unsafe by any means.
Stayed 2 nights in Aug 2025

10/10 Excellent

Zeta

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Karen, Sturgeon County

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent, easy walking to Parliament, restaurants and the Hop on hop off buses. Staff were great, room was clean and modern…only downside to property is there is renovations going on at the moment so only one elevator was working.
Stayed 3 nights in Aug 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and walkable to many national museums and shops. Beautiful rooms and lounge area on site. Would definitely stay again
Stayed 1 night in Aug 2025

10/10 Excellent

nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff were very helpful & accommodating. Room was nice and clean.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ana L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

rajdeep

Stayed 8 nights in Jul 2025

10/10 Excellent

Alex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place nice staff
Stayed 2 nights in Aug 2025

10/10 Excellent

GARY

Stayed 1 night in Aug 2025

8/10 Good

Selena

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Silvia, Toronto

Liked: Amenities
Lovely hotel.
Stayed 2 nights in Aug 2025

8/10 Good

Sheryl

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very kind and friendly. Didnt explore other aspects of hotel such as gym or pool so no comment on that. Room was perfect. Food a bit expensive.
Stayed 2 nights in Aug 2025

8/10 Good

Katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, easy walking distance to main sights and canal. Slightly dodgier areas in the other direction. Lovely staff. Nice to have the large games room. Valet works well.
Stayed 1 night in Aug 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Most enjoyable.
Stayed 1 night in Aug 2025

10/10 Excellent

Hussein, NY

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden gem of a hotel in ottoawa
Stayed 3 nights in Jul 2025

10/10 Excellent

Navid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Yashar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Rodney Jr

Stayed 1 night in Jul 2025

8/10 Good

carrie

Stayed 1 night in Aug 2025

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