See all properties

Metcalfe Hotel Ottawa by Gray Collection

Choose dates to view prices

Photo gallery for Metcalfe Hotel Ottawa by Gray Collection

Lobby lounge
Lobby
Front of property
Lobby lounge
Hallway
Luxury
VIP Access
4.0 star property
9.4

Exceptional

Boutique sanctuary in downtown Ottawa

French bistro cuisine dazzles at Cocotte, the busy hotel restaurant drawing locals and guests alike. After exploring Parliament Hill, guests return to spacious rooms with plush robes and Le Labo toiletries. Ping pong tables and a basketball hoop offer playful alternatives to workouts.

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
123 Metcalfe Street, Ottawa, ON, K1P 5L9
  • Place, National Arts Centre
    ‪3 min walk‬
  • Place, Rideau Centre
    ‪7 min walk‬
  • Place, Parliament Hill
    ‪8 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Room, 1 King Bed (Atrium)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed (Atrium)

9.2 out of 10
Wonderful
(10 reviews)
  • 265 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, minibar

Classic Room, 1 King Bed

9.6 out of 10
Exceptional
(32 reviews)
  • City view
  • 245 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Premium bedding, down comforters, pillowtop beds, minibar

Classic Room, 1 Queen Bed

9.4 out of 10
Exceptional
(49 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, Corner

Premium bedding, down comforters, pillowtop beds, minibar

Suite, Corner

8.0 out of 10
Very good
(1 review)
  • 540 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 2 Bedrooms

  • 850 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed
  • Free WiFi

View all photos for Deluxe Room (Queen)

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room (Queen)

9.4 out of 10
Exceptional
(3 reviews)
  • 555 sq ft
  • Sleeps 2
  • 1 Twin Murphy Bed
  • Free WiFi

View all photos for Executive Room, 1 Queen Bed

Premium bedding, down comforters, pillowtop beds, minibar

Executive Room, 1 Queen Bed

9.8 out of 10
Exceptional
(8 reviews)
  • 405 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Room, 2 Bedrooms

Premium bedding, down comforters, pillowtop beds, minibar

Executive Room, 2 Bedrooms

  • 700 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Junior Suite

42-inch flat-screen TV with cable channels, TV

Junior Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 485 sq ft
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room, 2 Queen Beds

9.2 out of 10
Wonderful
(33 reviews)
  • 310 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room, 1 King Bed

9.6 out of 10
Exceptional
(17 reviews)
  • 295 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Bedrooms

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 605 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed
  • Free WiFi

You may also like

Ad

Ottawa Marriott Hotel

Downtown Ottawa
  • Pool
  • Pet friendly
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 1,451 reviews
$183 nightly
The price is $220
May 17 - May 18
Total with taxes and fees
Ottawa Marriott Hotel

About the neighborhood

Ottawa

Located in Downtown Ottawa, Metcalfe Hotel Ottawa by Gray Collection is within a 5-minute walk of popular attractions such as Confederation Park and National Arts Centre. This 108-room, 4-star hotel has a restaurant, free in-room WiFi, and a gym.

What's nearby

  • National Arts Centre - 3 min walk - 0.2 miles
  • Rideau Canal - 3 min walk - 0.2 miles
  • Ottawa City Hall - 3 min walk - 0.2 miles
  • Rideau Centre - 7 min walk - 0.4 miles
  • Parliament Hill - 8 min walk - 0.5 miles

Getting around

  • Ottawa Station - 6 min drive
  • Parliament Station - 6 min walk
  • Ottawa International Airport (YOW) - 15 min drive

Restaurants

  • ‪Meet Noodle 又見壹面 - ‬2 min walk
  • ‪The Scone Witch - ‬2 min walk
  • ‪Grill Forty One - G41 - ‬3 min walk
  • ‪Browns Socialhouse Centretown - ‬3 min walk
  • ‪Gabriel's Pizza - ‬3 min walk

About this property

Metcalfe Hotel Ottawa by Gray Collection

Guests of Metcalfe Hotel Ottawa by Gray Collection enjoy features like a gym, free WiFi in public areas, and a library. Valet parking is offered for CAD 47 per night. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a banquet hall, a communal living room, and a porter/bellhop.
Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Minibars, coffee makers, and portable fans are also standard.
Recreational amenities at the hotel include a fitness center.

Similar properties

Restaurant
AC Hotel BY Marriott Ottawa Dwtn
Downtown Ottawa
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 747 reviews
$152 nightly
The price is $182
May 18 - May 19
Total with taxes and fees
AC Hotel BY Marriott Ottawa Dwtn

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (CAD 47 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 1:00 PM on weekends; CAD 15 to 25 for adults and CAD 10 to 20 for children
  • A restaurant

Restaurants on site

  • Cocotte

Things to do

  • Gym
  • Library

Family friendly

  • Children's games
  • In-room crib

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Renovated entire property - July 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Portable fan
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 75 per accommodation, per stay
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 15 to 25.00 for adults, and CAD 10.00 to 20.00 for children
  • Valet parking fee: CAD 47 per night
  • Pet fee: CAD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
  • Check-in: 4:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Metcalfe Hotel Ottawa
Metcalfe Hotel
Metcalfe Ottawa
Ottawa Hotel Indigo
The Metcalfe Hotel Hotel
The Metcalfe Hotel Ottawa
The Metcalfe Hotel Hotel Ottawa

Frequently asked questions

Are free cancellation options available at Metcalfe Hotel Ottawa by Gray Collection?

Metcalfe Hotel Ottawa by Gray Collection provides free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Metcalfe Hotel Ottawa by Gray Collection?

As of May 1, 2026, prices found for a 1-night stay for 2 adults at Metcalfe Hotel Ottawa by Gray Collection on May 31, 2026 start from $230, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Metcalfe Hotel Ottawa by Gray Collection?

This hotel is situated in Downtown Ottawa within a short 7-minute walk of Parliament Hill and also 14 minutes on foot from Byward Market Square. You'll also find Elgin Street and National Arts Centre less than a mile away.

Will I be able to park at Metcalfe Hotel Ottawa by Gray Collection?

Yes, valet parking is offered for CAD 47 per night. Wheelchair-accessible parking is also available for guests.

Does Metcalfe Hotel Ottawa by Gray Collection feature a casino on the premises?

No, Metcalfe Hotel Ottawa by Gray Collection doesn't have a casino.

Will I find an indoor pool at Metcalfe Hotel Ottawa by Gray Collection?

No, there is no indoor pool at this hotel.

Is Metcalfe Hotel Ottawa by Gray Collection good for couples?

Amenities that appeal to couples at this hotel include champagne service, a down comforter, and bathrobes.

Does Metcalfe Hotel Ottawa by Gray Collection have a hot tub?

No, this hotel doesn't have a spa tub.

Does Metcalfe Hotel Ottawa by Gray Collection have a restaurant with a breakfast menu?

Yes, Metcalfe Hotel Ottawa by Gray Collection serves a full breakfast for a surcharge each morning at Cocotte.

Will Metcalfe Hotel Ottawa by Gray Collection allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Metcalfe Hotel Ottawa by Gray Collection for a fee of CAD 75 per accommodation, per stay. The property also provides food and water bowls.

Does Metcalfe Hotel Ottawa by Gray Collection have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Metcalfe Hotel Ottawa by Gray Collection?

The closest major airport to Metcalfe Hotel Ottawa by Gray Collection is Ottawa International Airport (YOW), which is 9 mi away (15 minutes by car).

Can I book a room with a balcony at Metcalfe Hotel Ottawa by Gray Collection?

No, you won't find guestrooms with balconies at Metcalfe Hotel Ottawa by Gray Collection.

Metcalfe Hotel Ottawa by Gray Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1204 out of 1561 reviews
Rating 8 - Good. 252 out of 1561 reviews
Rating 6 - Okay. 56 out of 1561 reviews
Rating 4 - Poor. 31 out of 1561 reviews
Rating 2 - Terrible. 18 out of 1561 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love this hotel! The restaurant, the location and the staff are top notch.
Stayed 4 nights in Jan 2026

10/10 Excellent

Mayank

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed the stay!! Great location! Really friendly and welcoming staff!
Stayed 3 nights in Jan 2026

10/10 Excellent

Jenna

Stayed 1 night in Jan 2026

8/10 Good

Nicole, Windsor

Traveled with partner
Liked: Cleanliness
Room was clean
Stayed 3 nights in Nov 2025

10/10 Excellent

Luanda

Stayed 2 nights in Jan 2026

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities
I’ve never had this kind of amazing service before staff is the best they will help you with anything tbh this is better than any 5 star I’ve ever been in ,beds are like a firm though so maybe t extra comfy but still amazing
Stayed 1 night in Jan 2026

6/10 Okay

Mozhdeh

Disliked: Cleanliness
The staff are nice. The rooms are quite average. This is rather an old property. My experience was not very good because on my first night I noticed bed sheets were quite dirty, as if they were not changed since the last guest. I had to sleep in my outdoor clothes! Next morning I told the reception and asked that they change the sheets but they didn't, and I had to ask them again after I returned to hotel and finally it got changed!
Stayed 3 nights in Jan 2026

8/10 Good

Andre

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and staff courteous. Bed was made but not to perfection. But overall lovely place and very good environment.
Stayed 3 nights in Jan 2026

10/10 Excellent

Joseph

Stayed 1 night in Jan 2026

10/10 Excellent

Ana

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Metcalfe is a pretty hotel, with clean room. The staff goes over and beyond to please you. Julian at front desk on Saturday was amazing. Same one of the restaurant's staff who accommodated us for breakfast on Sunday without reservation at almost full capacity. Extraordinary staff. Thank you, guys. We'll surely come back.
Stayed 1 night in Jan 2026

8/10 Good

Kelly

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was wonderful! The room was spotless and the staff was very attentive.
Stayed 2 nights in Jan 2026

10/10 Excellent

Philippe

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff at the desk is always so friendly and welcoming. My girlfriend and I have stayed at this hotel several times now and it is our go-to place in Ottawa. Ideally located, clean and affordable. I have nothing negative to say about the Metcalfe.
Stayed 1 night in Jan 2026

10/10 Excellent

Paula

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and spacious, the hotel lobby was warm and inviting and the restaurant food was delicious! I highly recommend the eggs Benedict😋
Stayed 2 nights in Jan 2026

10/10 Excellent

Alexei

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Ottawa
Stayed 1 night in Jan 2026

10/10 Excellent

isabella

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room with modern farmhouse bathroom; courteous staff offering diligent and curated customer service; excellent food at La Cocotte restaurant for both dinner and brunch. Highly recommend!
Stayed 1 night in Jan 2026

10/10 Excellent

VANESSA

Stayed 2 nights in Jan 2026

10/10 Excellent

Riyam, HAMILTON

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff were very nice and they accommodated everything we asked for
Stayed 3 nights in Jan 2026

10/10 Excellent

Silvia Saveria, Toronto

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel with excellent staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Branden

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were modern and very clean, friendly staff. Great location, extremely walkable.
Stayed 1 night in Jan 2026

10/10 Excellent

Michel

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, lovely lobby
Stayed 1 night in Jan 2026

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities
Lovely room and the dining room was a real treat. Thoroughly enjoyed the salmon tartate, nicoise, steak frites and the pecan pie :) Highly recommend! We'll be back.
Stayed 1 night in Jan 2026

10/10 Excellent

Patrice

Stayed 1 night in Jan 2026

10/10 Excellent

Terry

Stayed 2 nights in Jan 2026

10/10 Excellent

Corrado

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2026

10/10 Excellent

Natasha

Stayed 2 nights in Jan 2026

Hotels