Residence Inn Norfolk Downtown

3.0 star property
Hotel with free breakfast, near Waterside District

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Photo gallery for Residence Inn Norfolk Downtown

Exterior
Lobby
Indoor pool
Suite, 1 Double Bed | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
227 West Brambleton Avenue, Norfolk, VA, 23510
  • Norfolk Scope
    ‪6 min walk‬
  • Chrysler Hall
    ‪8 min walk‬
  • Waterside District
    ‪15 min walk‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪11 min drive‬

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Room options

Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Double Bed

  • 678 sq ft
  • Sleeps 5
  • 1 Double Bed

Suite, 1 King Bed with Sofa bed

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking

  • 495 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

Norfolk

Waterside District is within a mile (2 km) of Residence Inn Norfolk Downtown, and other popular attractions like Old Dominion University are within a few miles (5 km). This 3-star hotel has 160 rooms and welcomes guests with free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Norfolk Scope - 6 min walk - 0.4 miles
  • Chrysler Hall - 8 min walk - 0.4 miles
  • Sentara Norfolk General Hospital - 14 min walk - 0.8 miles
  • Waterside District - 15 min walk - 0.8 miles
  • Old Dominion University - 5 min drive - 2.5 miles

Getting around

  • York Street-Free Mason Station - 3 min walk
  • Norfolk Station - 7 min drive
  • Norfolk Intl. Airport (ORF) - 17 min drive

Restaurants

  • ‪Buffalo Wild Wings - ‬9 min walk
  • ‪Showcase - ‬10 min walk
  • ‪Ya Ya Asian Gourmet House - ‬9 min walk
  • ‪The Norva - ‬9 min walk
  • ‪Freemason Abbey Restaurant - ‬6 min walk

About this property

Residence Inn Norfolk Downtown

Hotel with free breakfast, near Waterside District
Guests of Residence Inn Norfolk Downtown have access to an indoor pool, a gym, and free WiFi in public areas. Self parking is available for USD 18 per night. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a business center, coffee/tea in a common area, and a meeting room.
TVs come with cable channels, and guests can stay connected with free WiFi. Kitchens, sofa beds, and dining areas are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 18 per day)
  • Self parking on site (USD 18 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Restaurant dining guides
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 125
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 18 per night
  • Nearby parking fee: USD 18 per day
  • Pet fee: USD 100 per accommodation, per stay plus USD 125 one-time cleaning fee
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Hotel Norfolk Downtown
Residence Inn Norfolk Downtown
Residence Inn Norfolk Downtown Hotel Norfolk
Residence Inn Norfolk Downtown Hotel
Resince Inn Norfolk Hotel
Norfolk Downtown Norfolk
Residence Inn Norfolk Downtown Hotel
Residence Inn Norfolk Downtown Norfolk
Residence Inn Norfolk Downtown Hotel Norfolk

Frequently asked questions

Is free cancellation available at Residence Inn Norfolk Downtown?

Residence Inn Norfolk Downtown offers free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

What is there to do close to Residence Inn Norfolk Downtown?

This hotel in Norfolk is within a 10-minute walk of Norfolk Scope, Chrysler Hall, and Chrysler Museum of Art. You'll also find Waterside District and USS Wisconsin BB-64 less than a mile away.

Is parking available on site at Residence Inn Norfolk Downtown?

Yes, parking is offered for USD 18 per night. Accessible parking is also available for guests.

Does Residence Inn Norfolk Downtown include a casino?

No, Residence Inn Norfolk Downtown doesn't have a casino.

Is there an indoor pool at Residence Inn Norfolk Downtown?

Yes, this hotel has an indoor pool.

Is Residence Inn Norfolk Downtown good for couples?

Couples staying at this hotel will appreciate amenities like a kitchen as well as an indoor pool and free breakfast.

Are there hot tubs at Residence Inn Norfolk Downtown?

No, there isn't a spa tub at this hotel.

Does Residence Inn Norfolk Downtown feature a restaurant that includes a breakfast menu?

Yes, Residence Inn Norfolk Downtown serves free continental breakfast from its snack bar.

Does Residence Inn Norfolk Downtown allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Residence Inn Norfolk Downtown for a fee of USD 100 per accommodation, per stay.

Are there connecting rooms at Residence Inn Norfolk Downtown?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Residence Inn Norfolk Downtown?

The closest major airport to Residence Inn Norfolk Downtown is Norfolk Intl. Airport (ORF), which is 7.1 mi away (17 minutes by car). Another top airport is Newport News - Williamsburg Intl. Airport (PHF), which is located 28.3 mi away (37-minute drive).

Can I book a room with a balcony at Residence Inn Norfolk Downtown?

No, at Residence Inn Norfolk Downtown, there aren't any guestrooms that list a balcony.

Residence Inn Norfolk Downtown Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 472 out of 903 reviews
Rating 8 - Good. 260 out of 903 reviews
Rating 6 - Okay. 77 out of 903 reviews
Rating 4 - Poor. 50 out of 903 reviews
Rating 2 - Terrible. 44 out of 903 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Elba

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything.
Stayed 2 nights in Jan 2025

2/10 Terrible

Anthony

Stayed 1 night in Nov 2024

8/10 Good

Kelly

Stayed 1 night in Mar 2025

10/10 Excellent

Patrick

Liked: Cleanliness, property conditions & facilities
The front desk was very nice.
Stayed 1 night in Mar 2025

10/10 Excellent

Lady

Liked: Amenities
The property is close and convenient to the Sentara Norfolk Heart hospital. Easy access parking and desk clerk gave me a pass so I didn't have too pay.
Stayed 2 nights in Feb 2025

8/10 Good

Sherri

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only bad thing is I could not adjust the temperature in the room. There was a thermostat but it never impacted the temp in the room. Otherwise every thing was great
Stayed 1 night in Feb 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Paul

Stayed 1 night in Feb 2025

10/10 Excellent

Jarmy

Stayed 1 night in Feb 2025

4/10 Poor

Matthew

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
I was in Norfolk for a convention - one of the reasons I booked the Residece Inn is because of the breakfast buffet and I timed my morning so that I could have a substantial meal before my all-day event. When I arrived at the buffet at 7:30 am there was no hot food other than bread for the toaster, and no plates. I thought at the very least I could have yogurt and a coffee but there wasn't any coffee made. When I went back to my room to use the coffee maker there, I discovered that there was no carafe. I didn't have time to call down and ask for one since I had to leave so I found a coffee shop on my way to my event. It made for a stressful morning. In addition to this I had to return to the front desk twice after finding that my room key had stopped working. The first time they simply reactivated the key and the second time I was told that the problem must be that I was keeping my room key in the same pocket as my phone. This is the first time that's ever been the case at any hotel I've stayed at, Residence Inn or otherwise, so I have to believe that the fault lies with the equipment. The person at the front desk acted as though this was a common problem, so if that's true then guests should be informed of that at check-in. Also, I was handed a small bag of Hershey's Kisses when I checked in, and there were no bottles of water in my room. I'd much prefer to have a free water than some candy when I get to a hotel.
Stayed 2 nights in Feb 2025

4/10 Poor

Zilvia

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn’t happy staying at the hotel because the room had a slow drain in the sink, the bed sheets were dirty, I found seaweed food under the comforter, and the breakfast was served late, around 8.40 a.m., and they cleaned up at 9.30 a.m.
Stayed 2 nights in Feb 2025

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and new building
Stayed 2 nights in Feb 2025

4/10 Poor

Josefina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only One elevator working, the room is out dated, no plug for charging phones unless you have a cube, and of course I didn’t. The sink was leaking, no house keeping and our key pass for exciting the parking lot always gave us trouble and lady on the phone was rude . Nothing around that is open .
Stayed 3 nights in Feb 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very nice and the staff was extra friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

Edward

Traveled with family
Liked: Property conditions & facilities
Very convenient location and nice suite
Stayed 4 nights in Feb 2025

10/10 Excellent

jovan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, front desk staff were friendly and accommodating. Parking was also a breeze being as though vouchers were provided.
Stayed 1 night in Feb 2025

2/10 Terrible

Lekeesha

Stayed 1 night in Feb 2025

8/10 Good

Diane

Traveled with partner
Liked: Cleanliness, staff & service
Free breakfast was great, and the attendant was kind and friendly. Front desk staff were also caring and friendly. Room was large and clean. The bed was perfect and comfortable.
Stayed 1 night in Feb 2025

6/10 Okay

Kurt

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2025

8/10 Good

Nora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newly renovated. Hotel has a separate parking deck. A little uneasy after dark. Nice inside. Nice room. Convenient location. Great beds.
Stayed 2 nights in Jan 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, service and room were great. Breakfast was just OK.
Stayed 2 nights in Jan 2025

10/10 Excellent

Duncan Moose, earlysville

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff and comfortable quarters.
Stayed 1 night in Jan 2025

10/10 Excellent

Michael, Agawam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here. It is so close to everything I love about Norfolk. I can walk to everything sooooo easily. Having a full kitchen is very helpful, too!
Stayed 3 nights in Jan 2025

10/10 Excellent

Terry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel, 5 stars
Stayed 3 nights in Jan 2025