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Residence Inn Norfolk Downtown

3.0 star property
Hotel in Norfolk with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Residence Inn Norfolk Downtown

Indoor pool
Lobby
Lobby
Exterior
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
227 West Brambleton Avenue, Norfolk, VA, 23510
  • Place, Norfolk Scope
    ‪5 min walk‬
  • Place, The NorVa
    ‪7 min walk‬
  • Place, Chrysler Hall
    ‪8 min walk‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 678 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

9.6 out of 10
Exceptional
(4 reviews)
  • 495 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

9.4 out of 10
Exceptional
(3 reviews)
  • 495 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

TV

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(9 reviews)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

TV

Suite, 1 Bedroom

8.8 out of 10
Excellent
(9 reviews)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(64 reviews)
  • 495 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Indoor pool

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  • Pool
  • Free WiFi
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8.8 out of 10, Excellent, 1,000 reviews
$127 nightly
The price is $149
Jan 29 - Jan 30
Total with taxes and fees
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About the neighborhood

Norfolk

Residence Inn Norfolk Downtown places you within a 10-minute stroll of Chrysler Museum of Art and Norfolk Scope. This 3-star hotel has 160 rooms and welcomes guests with free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Norfolk Scope - 5 min walk - 0.3 miles
  • The NorVa - 7 min walk - 0.4 miles
  • Chrysler Hall - 8 min walk - 0.4 miles
  • Sentara Norfolk General Hospital - 12 min walk - 0.7 miles
  • Waterside District - 15 min walk - 0.8 miles

Getting around

  • York Street-Free Mason Station - 3 min walk
  • Norfolk Station - 7 min drive
  • Norfolk Intl. Airport (ORF) - 17 min drive

Restaurants

  • ‪Freemason Abbey Restaurant - ‬5 min walk
  • ‪Cure Coffeehouse - ‬5 min walk
  • ‪The Grilled Cheese Bistro - ‬7 min walk
  • ‪Baxter's Sports Lounge - ‬5 min walk
  • ‪Codex - ‬6 min walk

About this property

Residence Inn Norfolk Downtown

Hotel in Norfolk with free breakfast and a fitness center
Guests of Residence Inn Norfolk Downtown have access to an indoor pool, a gym, and free WiFi in public areas. Self parking is available for USD 18 per night. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a business center, coffee/tea in a common area, and a meeting room.
TVs come with cable channels, and guests can stay connected with free WiFi. Kitchens, sofa beds, and dining areas are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

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Feb 1 - Feb 2
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 18 per day)
  • Self parking on site (USD 18 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Restaurant dining guides
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 125
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 18 per night
  • Nearby parking fee: USD 18 per day
  • Pet fee: USD 100 per accommodation, per stay plus USD 125 one-time cleaning fee
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Hotel Norfolk Downtown
Residence Inn Norfolk Downtown
Residence Inn Norfolk Downtown Hotel Norfolk
Residence Inn Norfolk Downtown Hotel
Resince Inn Norfolk Hotel
Norfolk Downtown Norfolk
Residence Inn Norfolk Downtown Hotel
Residence Inn Norfolk Downtown Norfolk
Residence Inn Norfolk Downtown Hotel Norfolk

Frequently asked questions

Is free cancellation available at Residence Inn Norfolk Downtown?

Residence Inn Norfolk Downtown offers free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Residence Inn Norfolk Downtown?

As of Jan 22, 2026, prices found for a 1-night stay for 2 adults at Residence Inn Norfolk Downtown on Feb 8, 2026 start from $109.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Residence Inn Norfolk Downtown?

This hotel in Norfolk is within a 10-minute walk of Norfolk Scope, Chrysler Hall, and Chrysler Museum of Art. You'll also find USS Wisconsin BB-64 and Waterside District less than a mile away.

Is parking available on site at Residence Inn Norfolk Downtown?

Yes, parking is offered for USD 18 per night. Accessible parking is also available for guests.

Does Residence Inn Norfolk Downtown include a casino?

No, Residence Inn Norfolk Downtown doesn't have a casino.

Is there an indoor pool at Residence Inn Norfolk Downtown?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Residence Inn Norfolk Downtown?

Couples staying at this hotel will appreciate amenities like a kitchen as well as an indoor pool and free breakfast.

Does Residence Inn Norfolk Downtown have a hot tub?

No, this hotel doesn't have a spa tub.

Does Residence Inn Norfolk Downtown feature a restaurant that includes a breakfast menu?

Yes, Residence Inn Norfolk Downtown serves free continental breakfast from its snack bar.

Does Residence Inn Norfolk Downtown allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Residence Inn Norfolk Downtown for a fee of USD 100 per accommodation, per stay.

Does Residence Inn Norfolk Downtown have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Residence Inn Norfolk Downtown?

The closest major airport to Residence Inn Norfolk Downtown is Norfolk Intl. Airport (ORF), which is 7.1 mi away (17 minutes by car). Another top airport is Newport News - Williamsburg Intl. Airport (PHF), which is located 28.3 mi away (37-minute drive).

Are there rooms with balconies that I can book at Residence Inn Norfolk Downtown?

No, at Residence Inn Norfolk Downtown, there aren't any guestrooms that list a balcony.

Residence Inn Norfolk Downtown Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 505 out of 965 reviews
Rating 8 - Good. 270 out of 965 reviews
Rating 6 - Okay. 88 out of 965 reviews
Rating 4 - Poor. 53 out of 965 reviews
Rating 2 - Terrible. 49 out of 965 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Melanie

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
Room was nice, sofa-bed very uncomfortable. My friend said she could feel the springs in the mattress. The water in the toilet ran constantly. The food was ok, the lady that worked the weekend was not friendly. The front desk staff were great. Breakfast from 7 -9:30 on weekend and 7-9 during the week too early. Should at least last until 10 on weekends. Overall nice hotel. Parking plentiful and convenient.
Stayed 2 nights in Oct 2025

8/10 Good

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One chair missing from our one bedroom. Leak under sink. Not enough bath towels. Otherwise clean and comfortable.
Stayed 5 nights in Oct 2025

6/10 Okay

Bryan Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Was ok for the price. The room had a strange odor and the hot water was only about 90 degrees. On the positive side it was very spacious and had a great location with a short walking distance to downtown.
Stayed 1 night in Oct 2025

10/10 Excellent

Cristina

Stayed 2 nights in Oct 2025

4/10 Poor

Danielle

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There was no hot water . I told the front desk, no one every came to fix it. The room was cleanish. It was pet-friendly and the staff was very nice But no hot water for a week was very unpleasant
Stayed 6 nights in Jul 2025

10/10 Excellent

Antoinette

Business traveler, Traveled with family
Liked: Amenities
Front desk was very friendly and informative about places to visit for dinner. Room was very clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Kian Casey

Great!
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Stayed 1 night in Sep 2025

6/10 Okay

Dawn

Traveled with family
The upholstered furniture was soiled, the mattress pad was raggedy and didn’t fit the bed, some of the hard furniture had damage. The room smelled like old ramen noodles. The staff at the front desk were helpful. The garage across the street (the only parking for the hotel) was dirty and inconvenient.
Stayed 3 nights in Oct 2025

8/10 Good

Laurie

Stayed 3 nights in Sep 2025

10/10 Excellent

Sherry

Stayed 1 night in Sep 2025

10/10 Excellent

Wallace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay. Parking availability could be better especially for handicap persons.
Stayed 1 night in Sep 2025

10/10 Excellent

Stephanie

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, easy check in and check out process. Parking was easy.
Stayed 1 night in Sep 2025

4/10 Poor

Erika

Stayed 6 nights in Aug 2025

8/10 Good

Tannetta

Liked: Cleanliness, staff & service, property conditions & facilities
Z
Stayed 1 night in Aug 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Sandra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the mishandling of my daughter in law reservation. She was not notified of problems with her reservation until day of arrival which resulted in our family being separated and staying at different locations. I found that to be very unprofessional.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing to front desk (KAY) to the room great location would highly recommend
Stayed 2 nights in Aug 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good breakfast
Stayed 1 night in Aug 2025

6/10 Okay

Dagmara

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Disappointing condition of the room and pool area

We stayed in room 709, it was very clean, but several items were missing or damaged. Pull-out sofa was broken, which made it impossible to sleep on, TV remote was missing and TV in living room didn’t work even after asking to have it fixed, situation wasn’t resolved. There was no luggage stand to put the suitcase on, sink was clogged and carpet was damaged. The pool looked dirty and the hot tub condition was so poor that we didn’t risk using it. The bright star of the stay was our breakfast assistant DeeDee who was just amazing. Other than that, the hotel has a lot to catch up on.
Stayed 2 nights in Aug 2025

2/10 Terrible

Deborah

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sorry stay!!

We had to come to Norfolk to visit my Dad who is in the process of passing. During my search for a place to stay, this was the closest. Our family consist of 2 adults and 1 small, well trained ShihTzu. I planned to stay for 2 days and paid for two days, but was not happy with this hotel so we left early on the second day. The room was lacking amenities' that we needed for my husbands health issues, No microwave being one, and I saw what i thought was a manager in the hall after the first night and ask about it. Was told we would have one delivered, however when I returned to the hotel that day, there was no microwave. The bed was not comfortable, the furniture was not comfortable. We left at like 5-6:00 on the second day. My husband and pet stayed in the hotel while I went to the hospital to be with my father. When i told the front clerk we were check out, he never even ask if there were any problems! But the hotel has charged me the full $691.70 for this sorry stay. Upon checking into this hotel, I told the lady I was usually a Hilton member, but did not find one close enough. She said "hopefully we can do better and your stay will be good" or something to that effect. The stay was not better, it was horrible!! And just for the record, our dog is well trained and left nothing behind in the room and does his bathroom breaks outside. Our trip home was 4 hours one way and after a stay in the hospital for 1&1/2 days, it was a ruff trip home!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Denise N

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

vanessa

Business traveler, Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The AC was broken on my first night, and the customer service was terrible, completely unattended. Every time we ask for a simple task it was a problem and attitude.
Stayed 3 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

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