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Residence Inn Norfolk Downtown

Property class: 3

Choose dates to view prices

Photo gallery for Residence Inn Norfolk Downtown

An indoor swimming pool with clear blue water, surrounded by large windows, and equipped with lounge chairs and a lifeguard chair.
A multi-story hotel with a prominent 'Residence Inn' sign, located at a city intersection with traffic lights and street signs visible.
A hotel lobby with a mix of seating options, including round tables and chairs, a long communal table, and a television mounted on the wall.
A modern lobby with a seating area, a large screen, and a map on the wall.
A hotel lobby with a long reception desk, multiple seating areas, and a television displaying news.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
227 West Brambleton Avenue, Norfolk, VA, 23510
  • Place, Norfolk Scope
    ‪5 min walk‬
  • Place, Chrysler Museum of Art
    ‪6 min walk‬
  • Place, The NorVa
    ‪7 min walk‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 Double Bed

A hotel room with a dining area, a sofa, a desk, and a bed.

Suite, 1 Double Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 678 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

A hotel room with a bed, a sofa, a desk, and a TV.

Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(6 reviews)
  • 495 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

A hotel room with a bed, a sofa, a desk, and a TV.

Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

9.6 out of 10
Exceptional
(4 reviews)
  • 495 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

A hotel room with a large bed, two bedside tables with lamps, a framed artwork above the bed, and a large window with sheer curtains.

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

A hotel room with a bed, a sofa, a desk, and a TV.

Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a large window, a desk with a chair, a dining table with chairs, a television on a dresser, and a carpeted floor.

Suite, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(12 reviews)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

A hotel room with a large window, a desk with a chair, a dining table with chairs, a television on a dresser, and a carpeted floor.

Suite, 1 Bedroom

8.6 out of 10
Excellent
(10 reviews)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed with Sofa bed

A hotel room with a bed, a TV, a desk with a phone, and a sofa.

Studio Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(71 reviews)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Norfolk

Residence Inn Norfolk Downtown places you within a 10-minute stroll of Chrysler Museum of Art and Norfolk Scope. This 3-star hotel has 160 rooms and welcomes guests with free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Norfolk Scope - 5 min walk - 0.3 miles
  • Chrysler Museum of Art - 6 min walk - 0.4 miles
  • The NorVa - 7 min walk - 0.4 miles
  • Chrysler Hall - 8 min walk - 0.4 miles
  • Waterside District - 15 min walk - 0.8 miles

Getting around

  • York Street-Free Mason Station - 3 min walk
  • Norfolk Station - 7 min drive
  • Norfolk Intl. Airport (ORF) - 17 min drive

Restaurants

  • ‪Green Beans Coffee - ‬8 min drive
  • ‪Chick-fil-A - ‬18 min walk
  • ‪Rally's - ‬14 min walk
  • ‪Waterside Sheraton VIP Lounge - ‬3 min drive
  • ‪Doumar's Cones & Barbecue - ‬3 min drive

About this property

Residence Inn Norfolk Downtown

Guests of Residence Inn Norfolk Downtown have access to an indoor pool, a gym, and free WiFi in public areas. Self parking is available for USD 18 per night. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a business center, coffee/tea in a common area, and a meeting room.
TVs come with cable channels, and guests can stay connected with free WiFi. Kitchens, sofa beds, and dining areas are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Similar properties

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Sheraton Norfolk Waterside Hotel
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  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
8.2 out of 10, Very Good, 1,022 reviews
$122 nightly
The price is $144
Aug 30 - Aug 31
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (USD 18 per day)
  • Self parking on site (USD 18 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Restaurant dining guides
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 125
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 18 per night
  • Nearby parking fee: USD 18 per day
  • Pet fee: USD 100 per accommodation, per stay plus USD 125 one-time cleaning fee
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Hotel Norfolk Downtown
Residence Inn Norfolk Downtown
Residence Inn Norfolk Downtown Hotel Norfolk
Residence Inn Norfolk Downtown Hotel
Resince Inn Norfolk Hotel
Norfolk Downtown Norfolk
Residence Inn Norfolk Downtown Hotel
Residence Inn Norfolk Downtown Norfolk
Residence Inn Norfolk Downtown Hotel Norfolk

Frequently asked questions

Is free cancellation available at Residence Inn Norfolk Downtown?

Residence Inn Norfolk Downtown offers free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Residence Inn Norfolk Downtown?

As of Aug 22, 2026, prices found for a 1-night stay for 2 adults at Residence Inn Norfolk Downtown on Sep 6, 2026 start from $145, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Residence Inn Norfolk Downtown?

This hotel in Norfolk is within a 10-minute walk of Chrysler Museum of Art, Norfolk Scope, and The NorVa. You'll also find Waterside District and Town Point Park less than a mile away.

Is parking available on site at Residence Inn Norfolk Downtown?

Yes, parking is offered for USD 18 per night. An electric car charging station and wheelchair-accessible parking are also available for guests.

Does Residence Inn Norfolk Downtown include a casino?

No, Residence Inn Norfolk Downtown doesn't have a casino.

Is there an indoor pool at Residence Inn Norfolk Downtown?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Residence Inn Norfolk Downtown?

Couples staying at this hotel will appreciate amenities like a kitchen as well as an indoor pool and free breakfast.

Does Residence Inn Norfolk Downtown have a hot tub?

No, this hotel doesn't have a spa tub.

Does Residence Inn Norfolk Downtown feature a restaurant that includes a breakfast menu?

Yes, Residence Inn Norfolk Downtown serves free continental breakfast from its snack bar.

Does Residence Inn Norfolk Downtown allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Residence Inn Norfolk Downtown for a fee of USD 100 per accommodation, per stay.

Does Residence Inn Norfolk Downtown have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Residence Inn Norfolk Downtown?

The closest major airport to Residence Inn Norfolk Downtown is Norfolk Intl. Airport (ORF), which is 7.1 mi away (17 minutes by car). Another top airport is Newport News - Williamsburg Intl. Airport (PHF), which is located 28.3 mi away (37-minute drive).

Are there rooms with balconies that I can book at Residence Inn Norfolk Downtown?

No, there aren't any guestrooms with balconies at Residence Inn Norfolk Downtown.

Residence Inn Norfolk Downtown Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 522 out of 1001 reviews
Rating 8 - Good. 278 out of 1001 reviews
Rating 6 - Okay. 96 out of 1001 reviews
Rating 4 - Poor. 54 out of 1001 reviews
Rating 2 - Terrible. 51 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. room was clean and ready. Staff are always wonderful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and spacious hotel in an excellent area of downtown Norfolk. All the staff were very kind and courteous. We really enjoyed our stay there.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Joni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, convenient to Freemason, Ghent and downtown. Clean, comfortable, spacious suite. Great breakfast. Best of all, the staff was uniformly helpful and friendly. Will definitely stay here again.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Clean, great service, will stay again
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Michelle Jayne

Liked: Cleanliness, amenities, property conditions & facilities
It was nice and clean, staff and amenities were great
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Kim

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The common areas are spacious and decorated nicely. Breakfast was very good! The room was spacious and beds were comfortable. However the sofa and chair were in very poor condition and should be replaced.
Perhaps a pet cat did this?
Worn and soiled.
Crooked, with faulty uncomfortable cushions.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
The suite was very clean, had all the amenities needed even the kitchen was better than what I have at home. Lol The staff I met were courteous, helpful and seemed to have an actual love for their job and the property.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best customer service we have ever had. The customer service by itself was far beyond what I’ve ever experienced in a hotel situation before definitely would recommend staying there anytime
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

M

Liked: Cleanliness, staff & service, amenities
The hotel was clean, the staff were wonderful and very welcoming. And it was quiet!! Nobody running around, no yelling, no door slamming and no weed smells, loved it!
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Evangeline

The place is good. Needs upgrade
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Joel

Liked: Cleanliness, amenities
Spacious room with small kitchen and living room. Difficult to control the noisy A/C that can’t be turned off in the bathroom. Breakfast is okay for the american food standards. Not much to do in the neighborhood in the evenings
Stayed 6 nights in Apr 2026
Verified review

8/10 Good

Lynn

Liked: Cleanliness, staff & service, amenities
The breakfast was tasty, but not very hot. The bed was terrific, the sofa bed has really bad cushions. The bathroom doors does not close. The highlight was the front desk agents, especially Rachel. They were always smiling and helpful. Thanks.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Hannah

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and helpful and clean room
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

mirela

Liked: Cleanliness, staff & service, amenities
It was a comfortable stay close to everything with 5 minute walk to Granby street. The staff was wonderful and the lobby, halls and room were clean. The only reason I’m giving 3 stars is the oppressive chemical smell in the room (310). I got used to it in 5 minutes and was surprised that my asthma didn’t kick in…
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Roland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. Staff was friendly and service good. Did not use gym. Had no pet.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Wendy

Liked: Cleanliness, property conditions & facilities
Staff was great and friendly. (Front desk and breakfast attendants). Breakfast had gluten free muffins and oat milk.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Ines

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed a couple of day in April 2026. Staff was amazing and very friendly. Hotel was clean one thing was only one elevator worked. Don’t know why the other was not working but we had to wait for the elevator more than necessary. Also the floor by the elevator in the main floor was peeling off, accident hazard. Rooms were above average. Parking lot is needed.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Nena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely stay again
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing to front desk (KAY) to the room great location would highly recommend
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

alan

Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent at check in
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Michael

Liked: Staff & service, amenities
Staff was great, as always, very helpful, very kind. But this trip, there was a lot of hair left in the bathroom sink. Not my hair.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Marquell

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, easy check in and check out process. Parking was easy.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay.
Stayed 3 nights in Oct 2024