Skip to main content
Beginning of main content

Recent guest reviews

Front desk during the night shift could have been friendlier. No water cooler or hot water kettle in the lobby. However sheets were clean and bed and pillows were very comfortable. For the price we'd go again.

The cookies

The lobby is deceiving. When I walked in the hotel looked very nice and clean. When I entered the room there was a strong damp smell almost like mildew. The furniture is all scratched up and dated. Then the television started pixelating if that is a word lol. The front desk staff was amazing and very apologetic and moved us to a different room.Eventhough the furniture was still dated it smelled better. Which is surprising because as we left we noticed what appeared to be mildew all over the vent.

Surprised to find that nothing was any more impressive than any other less expensive motel chain used in recent years, including Choice Hotels. Maintenance seems lacking for items such as door knobs and control of water flowing from handicapped shower into bathroom area.

Friendly service and very hospitable place. Can't wait to try the breakfast.

The room was terrible. The door to the bathroom was broken. The frig didn't work. There was a hole in the shower. the people in the next room were partying all night long. We travel a lot and this was tje worse experience every.

Check in- ok. Friendly staff. Lobby wonderfully decorated for Xmas. But bath needs grouting... Air was too dry. And didn’t get our points because we booked they 3rd party- didn’t know.

Nice hotel, convenient to shopping and highways to get around the city

New road construction makes the hotel impossible to get to from the main road. Terrible road design! **Double check all of your receipts from the restaurant. I found two errors***

The hotel location was great and the staff was truly outstanding. The room was very clean and comfortable. I will definitely stay there again, however not on a holiday. The room prices were double plus for the holiday from when I have stayed here before, however compared to other local hotels which did the same, this was definitely the greater value

Hotel looked very modern and nice, staffs were friendly. No free breakfast which kind of sucked. Gym and pool was okay. The jacuzzi wasn't working. Overall nice stay.

Great weekend getaway. Hotel was conveniently located near shopping and many restaurants.

We both grew up in Norfolk and now live in Charlottesville, so when we had to find a place to stay for my brothers wedding the Hilton/Double Tree is where we decided to go. We have stayed there when it was just the Hilton and enjoyed our stay then, too. We left a pillow and called about it when we got home, they found the pillow and my brother picked it up. That was the best!!! Thank you

N Military Hwy Norfolk VA

Hotel highlights

  • Close to Norfolk Premium Outlets
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Norfolk Premium Outlets is within a mile (2 km) of Doubletree by Hilton Hotel Norfolk Airport, and other popular attractions like Norfolk Botanical Garden are within a few miles (5 km). This 4-star hotel welcomes guests with 250 rooms and conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start each morning with full breakfast, available for a fee from 6 AM to 11 AM.


Rooms

Doubletree by Hilton Hotel Norfolk Airport's 250 rooms are air-conditioned and provide MP3 docks, refrigerators, and coffee makers. Guests can enjoy cable TV and stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Other standard amenities include free newspapers, video-game consoles, and fans.


Property features

Guests of Doubletree by Hilton Hotel Norfolk Airport have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle during limited hours. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this family-friendly hotel include a conference center, a 24-hour business center, and free newspapers.

Room options

Room, 2 Double Beds, Accessible

2 Double Beds | Sleeps 4

Room, 1 King Bed, Accessible

1 King Bed | Sleeps 2

Room, 2 Double Beds

2 Double Beds | Sleeps 4

Room, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for Doubletree by Hilton Hotel Norfolk Airport

Everyone (10) Couples (10) Family (14) Other (1) Friends (1)
4
Family

Front desk during the night shift could have been friendlier. No water cooler or hot water kettle in the lobby. However sheets were clean and bed and pillows were very comfortable. For the price we'd go again.

By on Dec 1, 2021

Review comment responded on Dec 2, 2021

Thank you for taking time to review your recent stay. A copy of your feedback has been shared with our Front Desk Manager and will be discussed with our Night Audit staff. I apologize and appreciate you bringing this to our attention. We are happy you had a restful night and we hope you will visit with us again when you return to the area.

4
Everyone

By on Aug 24, 2021

1
Everyone

By on Jun 20, 2021

4
Family

The cookies

By on Apr 27, 2021

Review comment responded on Apr 28, 2021

Thank you for being our guest and for taking time to review your recent stay. We are glad you had an enjoyable visit and enjoyed our delicious cookies. We look forward to being of service again and we'll have warm chocolate chip and walnut cookie waiting for you.

2
Partner Couples Family

The lobby is deceiving. When I walked in the hotel looked very nice and clean. When I entered the room there was a strong damp smell almost like mildew. The furniture is all scratched up and dated. Then the television started pixelating if that is a word lol. The front desk staff was amazing and very apologetic and moved us to a different room.Eventhough the furniture was still dated it smelled better. Which is surprising because as we left we noticed what appeared to be mildew all over the vent.

By , from Michigan on Aug 9, 2020

5
Everyone

By on Dec 14, 2019

Review comment responded on Dec 19, 2019

WOW!!! Five star experience. We are delighted you had a great stay. Hope to see you again soon.

4
Family

Surprised to find that nothing was any more impressive than any other less expensive motel chain used in recent years, including Choice Hotels. Maintenance seems lacking for items such as door knobs and control of water flowing from handicapped shower into bathroom area.

By , from Ft. Washington, MD on Dec 2, 2019

Review comment responded on Dec 11, 2019

Thank you for being our guest and for sharing your feedback regarding your recent stay. We will be discussing your comments in our weekly staff meeting along with ideas on how we can make improvements to our product and services. As we continually work to improve our guest experience I hope you will afford us another opportunity to be service and restore your faith in our hotel. Warmest Regards, E. Dellinger

5
Everyone

By on Sep 8, 2019

Review comment responded on Nov 1, 2019

We are delighted you had an outstanding stay. We hope you will visit with us again soon. With hospitality, E. Dellinger

2
Everyone

By on Aug 9, 2019

Review comment responded on Aug 12, 2019

I apologize that your stay was less than satisfactory. Unfortunately, I am unable to research any issues as there is no name attached to this review. I hope you advised our staff prior to checkout of any issues you may have experienced. As we continually work to improve our guest experience we hope you will afford us another opportunity to be of service and restore your faith in our hotel. Warmest Regards, E. Dellinger

5
Family Business Business

Friendly service and very hospitable place. Can't wait to try the breakfast.

By on Jul 6, 2019

Review comment responded on Aug 8, 2019

AWESOME!! Glad you had an enjoyable stay, found our staff friendly and hospitable. We hope next time you will be able to try our great breakfast. Warmest Regards, E. Dellinger

Doubletree by Hilton Hotel Norfolk Airport

1500 N Military Hwy, Norfolk, VA 23502
url importing http://www.orbitz.com/Norfolk-Hotels-Doubletree-by-Hilton-Hotel-Norfolk-Airport.h8584-p2.Hotel-Reviews
There was an error importing /Norfolk-Hotels-Doubletree-by-Hilton-Hotel-Norfolk-Airport.h8584-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Norfolk-Hotels-Doubletree-by-Hilton-Hotel-Norfolk-Airport.h8584-p2.Hotel-Reviews

Frequently asked questions