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Recent guest reviews

The room was roomy, but needed a good cleaning, and the bed sunk in. Stuff were polite.

Mom was disgusting comforter dirty bathroom sink full of hair hair on the towels nightstand sticky with dust all over it it was just discussing I'm trying to figure out how I can get a refund

The air conditioner made a horrible noise when running and social distancing did not appear to be strongly encouraged. The staff were helpful and friendly.

It was really nice and clean ; wonderful room features

The front desk staff went above and beyond in helping me by locating and offering to deliver a package I had sent to the hotel. GREAT JOB, CREW!!!

Several months prior to our latest visit, I reserved three double queen suites to accommodate 11 individuals. Upon checking in, I was told by the clerk that they only had doubles available and not queens. When I indicated that the I reserved queens, I was told that I personally changed my reservation two months prior. Again, when I disputed that statement and tried to show the clerk my confirmed itinerary, she said that the paper doesn't matter and that I had to contact who ever I made the reservations through and that they had no queen rooms available to make the change or could she offer me the difference in rate between the queen suites and the double rooms. After a few minutes of debate she was able to come up with one double queen as a "curtsey". As I was on hold with Orbitz support, she motioned for me to come over and indicate that the manager would give her one more queen room. Still not letting the 3rd room go, I contacted Orbitz support--who after a few minutes on hold to chat with hotel staff--the rep was able to get me my 3rd room. When I went in to switch the room keys, it was the same staff that I was dealing with through the entire issue. Coordinating a vacation for 11 people is not a stress free event. Dealing with the staff at this hotel did not make things easier. They offered no accommodations or rate refunds...just take what we give you.

The front desk reprsenative was excellent and very kind.

Nice hotel friendly staff decent breakfast nice pool and jacuzi

...the A/C is the loudest l have ever heard in my life and the room doors have this slight gap on the bottom and therefore when people are talking in the hallways you can hear everything. Those are the only complaints l have.

Was very comfortable and very nice front desk staff

Housekeeping didn't knock before entering the room and came 2 hours before check out. Unlock door and left it open. Red stains on carpet in living room and kitchenette area. Curtains didn't close completely had to use a pillow to keep them closed. The room keys deactivated before check out, which was noon and I requested a late check out. Also, the linen smelled like moth balls as if it hadn't been changed in a while. 

We stopped here on our road trip to be in a convenient location to whatever we might decide to do in the area (maybe Colonial Williamsburg, maybe the beach, maybe visit naval/military sites). The hotel itself is comfortable and well kept. Our room had a bit of a strong perfume (like from laundry detergent) scent, but was clean and in order. The people working the front desk were very friendly and helpful. I was looking for places to eat, and not seeing much more than the standard chain fare. The lady and gentleman at the desk gave me several recommendations for local places that really hit the spot.

The hotel staff ranged from courteous to inept. A missing "Do not disturb" sign lead to a request to have one provided only to come back to a disturbed room and still no sign. The hotel itself is visibly old and in need of some refreshments to the overall look, on top of the recent updates. The room I was in had a huge impact crack/dent in the shower wall where someone clearly fell and hit the wall with force. It's easy to see why they fell as the back end of the tub has an incline that makes slipping quite easy. The sink also had a crack in it and the toilet paper dispenser was a stretch of a reach from the toilet. Lastly, the fire alarm with its bright flashing light to show that it was connected was placed on the wall opposite the bed and proved to be pretty annoying when trying to fall asleep. Oh, and the breakfast options were horrible. All in all, stay somewhere else. This place isn't terrible, but there are much better options in the area worth your money.

Great location, clean and friendly staff. The room isn't huge but accommodates 4 people well.

Room was run down and lots of things need repair or updating. Wall thermostat display was not working so temperature could not be set. Shower drain broken, sink chipped, light fixtures outdated.

Preparing to build a house in Tellico Village, we ended up discovering the Holiday Inn in Sweetwater. It is 10 miles away, but worth the ride. Clean, quiet, comfortable and a friendly staff. The only complaint is they charge $2.50 for a bottle of coke and the add sales tax and then room tax for an extra 14%. That's absurd.

The hotel was nice but the people were excellent to work with. Everybody from the front desk people to the maintenance people were very friendly.

My stay was for two nights. The comforter had stains on it. I reported it to the front desk. They immediately brought up a new one for the housekeeper to change when she cleaned the room. I saw the housekeeper and told her a clean one was left on the bed for her change. She said ok, but cleaned the room and made the bed with the dirty comforter on the bed and put the folded clean one back on top of the bed??? The Housekeeping Supervisor had to come change it. Hotel lobby had spills on the floor that were left unattended. One big spill was by the front door. It was there from Wed afternoon & still had not been cleaned when we checked out Thurs at 10:30am. Very disappointing for a Marriott. Wouldn'the stay here again. Staff are nice, but are not on their "A" game.

Power Plant Highway Hampton VA

Hotel highlights

  • Close to Hampton Roads Convention Center
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free uncovered self parking

Hampton Roads Convention Center is within a mile (2 km) of Springhill Suites by Marriott Hampton Coliseum, and other popular sites like Hampton Coliseum are within a couple of miles (3 km). This 3-star hotel has 124 rooms and welcomes guests with free breakfast, an indoor pool, and a 24-hour fitness center.


Dining

Free continental breakfast is included with your stay and awaits you each morning.


Rooms

The 124 accommodations feature sitting areas. 37-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include microwaves, coffee makers, and free newspapers.


Property features

Guests of Springhill Suites by Marriott Hampton Coliseum have access to an indoor pool, a 24-hour fitness center, and a spa tub. If you drive, take advantage of free parking. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, a business center, and coffee/tea in a common area.

Room options

Suite, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 5

Suite, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 5

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Guest reviews for Springhill Suites by Marriott Hampton Coliseum

Everyone (17) Couples (7) Business (2) Family (11) Friends (5) Other (3)
3
Family with small children Family

The room was roomy, but needed a good cleaning, and the bed sunk in. Stuff were polite.

By , from Corona on Aug 25, 2020

1
Everyone

Mom was disgusting comforter dirty bathroom sink full of hair hair on the towels nightstand sticky with dust all over it it was just discussing I'm trying to figure out how I can get a refund

By on Jul 5, 2020

3
Family

The air conditioner made a horrible noise when running and social distancing did not appear to be strongly encouraged. The staff were helpful and friendly.

By , from DC on Jul 3, 2020

5
Everyone

By on Feb 12, 2020

3
Everyone

By on Apr 25, 2019

5
Partner Couples Business Business

It was really nice and clean ; wonderful room features

By on Mar 4, 2019

5
Everyone

The front desk staff went above and beyond in helping me by locating and offering to deliver a package I had sent to the hotel. GREAT JOB, CREW!!!

By on Nov 14, 2018

3

staff not very accommodating

Everyone

Several months prior to our latest visit, I reserved three double queen suites to accommodate 11 individuals. Upon checking in, I was told by the clerk that they only had doubles available and not queens. When I indicated that the I reserved queens, I was told that I personally changed my reservation two months prior. Again, when I disputed that statement and tried to show the clerk my confirmed itinerary, she said that the paper doesn't matter and that I had to contact who ever I made the reservations through and that they had no queen rooms available to make the change or could she offer me the difference in rate between the queen suites and the double rooms. After a few minutes of debate she was able to come up with one double queen as a "curtsey". As I was on hold with Orbitz support, she motioned for me to come over and indicate that the manager would give her one more queen room. Still not letting the 3rd room go, I contacted Orbitz support--who after a few minutes on hold to chat with hotel staff--the rep was able to get me my 3rd room. When I went in to switch the room keys, it was the same staff that I was dealing with through the entire issue. Coordinating a vacation for 11 people is not a stress free event. Dealing with the staff at this hotel did not make things easier. They offered no accommodations or rate refunds...just take what we give you.

By , from McKees Rocks PA on Aug 1, 2018

5

front desk

Everyone

The front desk reprsenative was excellent and very kind.

By on Jul 23, 2018

5
Everyone

Nice hotel friendly staff decent breakfast nice pool and jacuzi

By on Feb 20, 2018

Springhill Suites by Marriott Hampton Coliseum

1997 Power Plant Highway, Hampton, VA 23666
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