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Recent guest reviews

I liked the Lysol cleaning protocol. Friendly staff and they still had continental breakfast. Good price too.

We enjoyed the breakfast. we didnt enjoy the quality of the tv reception. Maybe if the TV had bunny ears we could find better reception

Wonderful and very friendly staff. Breakfast was great.

Customer service was excellent! Kim was very accommodating.

Located in the middle between Bear Mountain State park and the Delaware Water Gap, great little stop off inbetween and only 20mins away from Woodbury commons for massive outlet shopping. Hotel was clean and the staff were very friendly.

Convenient location, polite & welcoming staff and rooms well stocked & clean.

I enjoyed our stay at this hotel. The only drawback is the lack of a traditional clothing closet for our use. The only space to hang up our clothing was located behind a curtain near a window. An ingenious idea, however the wooden clothes hangers were much larger than than the space allotted for their use.

Everything about the Hampton Inn was wonderful. The only issue I had was, they had only provided us with 2 bath towels. I had to track down housekeeping to get 2 additional towels. Other than that, the hotel was perfect. The staff was friendly, the room was clean and the bed was comfortable.

We stayed at this hotel for a wedding and when we got there 45 minutes after we should be able to check in we were told our rooms were not ready. They were able to find us a room eventually but the room is small, damp and the hallways smelled of smoke. This is not worth the price.

Nice place to stay. Quite,clean,comfortable. Nice staff very helpful moved my room to non smoking with no problems. Would go back there. Thanks

Room large and clean, including bathroom. Dog friendly. Breakfast good, with good variety, and also a clean prep and eating area. A/C relatively quiet. Walking distance (3 min) to restaurants including Outback, TGIF, and Chili's. 5 min drive to large shopping mall. Friendly staff.

Check in was easy, staff friendly, accommodations we'll cared for, breakfast was especially a great added feature.

We went to the hotel next door to this one for years. It was the Marriott. I was happy there but at this hotel it is the same owner but you get much more for less money. The rooms are excellent, clean, quiet and dark curtains help sleep in the mornings. The staff was excellent. Free WiFi which you pay for at the other hotel across the street and the breakfast (free here not at the other hotel) was a full breakfast including waffles, eggs, many selections of fresh fruit, yogurt, oatmeal, muffins and doughnuts. There is free coffee at all times of the day with fresh homemade cookies as soon as you come into the lobby. Overall I couldn't say enough about this hotel. I will without a doubt stay here from now on. I come to this location two times a year and will be staying here. I have no connection to the hotel but felt very happy and comfortable there. Most reviews are from employees and I don't listen to them. This is a real review. My wife also felt the same way. She even said how clean the bathroom was. I guess that is very important to you ladies. LOL

The hotel was better than expected. Friendly staff. Family friendly. Will stay there from now on when in that area.

The hotel was excellent, staff was extremely friendly, and the hotel & room was clean also the break which was included had a variety of food.

front desk not as friendly as most Hamptons. room smaller than usual; crowded. They don't open outside pool until Memorial Day. That's pretty silly in N.Y. many pools earlier in May.

Crystal Run Crossing Middletown NY

Hotel highlights

  • Free breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Galleria at Crystal Run is within 2 miles (3 km) of Hampton Inn by Hilton Middletown while other popular attractions such as Orange County Fair Speedway are within 3 miles (5 km). This 127-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Free breakfast is included with your stay.


Rooms

Hampton Inn by Hilton Middletown's 127 rooms provide refrigerators, coffee makers, and free weekday newspapers. LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Free local calls, safes, and ironing boards are other standard amenities.


Property features

Guests staying at Hampton Inn by Hilton Middletown enjoy an outdoor pool, a fitness center, and free WiFi in public areas. If you drive, put free parking to good use. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.

Room options

Room, Accessible, Non Smoking

1 Queen Bed | Sleeps 2

One King and One Sofa Bed, Non-Smoking (Study)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Studio, One King Bed, Non-Smoking

1 King Bed | Sleeps 3

Two Queen Beds, Non-Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Hampton Inn by Hilton Middletown

Everyone (8) Couples (13) Family (10) Friends (1)
5
Family

I liked the Lysol cleaning protocol. Friendly staff and they still had continental breakfast. Good price too.

By , from New York on Jul 12, 2020

Review comment responded on Jul 20, 2020

Thank you for the review. We are working on getting more amenities back such as our hot breakfast but also want to make sure our guest can stay safe and healthy during this time. We hope to see you back again!

4
Everyone

By on Nov 3, 2019

Review comment responded on Nov 5, 2019

Thank you for the positive review. We really appreciate your business and we look forward to your next stay.

4
Everyone

By on Aug 12, 2019

4
Family with small children

We enjoyed the breakfast. we didnt enjoy the quality of the tv reception. Maybe if the TV had bunny ears we could find better reception

By on Aug 11, 2019

5
Family Family

Wonderful and very friendly staff. Breakfast was great.

By on Aug 4, 2019

4
Everyone

By on Jun 3, 2019

Review comment responded on Jun 3, 2019

Thank you for your feedback! We look forward to your next stay with us!

5
Everyone

By on May 28, 2019

Review comment responded on May 28, 2019

Thank you for your great feedback!!

5
Partner Couples Family

Customer service was excellent! Kim was very accommodating.

By on Apr 24, 2019

Review comment responded on Apr 26, 2019

Thank you for your feedback!! We look forward to your next stay with us!

5
Everyone

Located in the middle between Bear Mountain State park and the Delaware Water Gap, great little stop off inbetween and only 20mins away from Woodbury commons for massive outlet shopping. Hotel was clean and the staff were very friendly.

By , from New York on Nov 20, 2018

4
Everyone

Convenient location, polite & welcoming staff and rooms well stocked & clean.

By , from Islamorada Fl on Jun 14, 2018

Review comment responded on Jun 22, 2018

THANK YOU FOR YOUR FEEDBACK! WE LOVE HAVING YOU!!

Hampton Inn by Hilton Middletown

20 Crystal Run Crossing, Middletown, NY 10941
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