Clean and friendly The staff was awesome and the hotel room was beautiful. I will be staying again soon
there was an issue with our check in and room being lock not functioning but the staff put a lot of effort into correcting it and were very apologetic.
The hotel has no courtyard. I was harrassed by homeless people ( who sleep under bridge next to hotel ) when i would go outside to smoke. Some staff friendly others rude. Would not stay here again.
Great place. Nice and clean. I would recommend to all.
The staff was friendly and th rooms were really clean. I would stay again as recommended to others
Room 812 Shower door extremely difficult to move. Middle set of drawers in bathroom very difficult to close Cap off one leg of table Room upkeep very good.
Hotel staff needs to take a little more care in special requests
We loved the hotel! The staff were extremely kind and helpful and the hotel had everything we needed. Great location, just a walk to bourbon and short $6 Uber/Lyft ride. The only displeasing thing was a large stain on the ceiling of our room, it looked like an old leak of some sort.
Great location! Trolley runs right out front and will take you all over cheaper than driving! We reserved a king room but upon arrival were told they didn’t have any king rooms available and were instead given a room with two queen beds. The room itself was great, very comfortable and clean. We had to request additional coffee as it wasn’t replenished with our stay by cleaning staff. Breakfast was okay however the hotel was out of half n half/ creamer of any sort for coffee thru our entire weekend stay. The rooftop bar, VUE was a great place for drinks, food and literally the view. Oh and side note, you can either park across the street for $20/day or valet $32/day, the hotel does not offer any parking of their own.
Very nice room and location. Full kitchen and dishwasher!
Items were stolen out my room and the supervisor basically caxlledcme a liar when I told her.
My stay was great my room was nice comfortable and clean your staff very professional they greet you with a smile and very helpful to me and my nurse from housekeeper Nd vallet parking was very super. I just fallen in love with your staff. I WI BE BACK Next year.
Located in Central Business District, TownePlace Suites New Orleans Downtown/Canal Street is within a 5-minute walk of University Medical Center New Orleans and within 15 minutes of other popular attractions like Joy Theater. This 105-room, 3-star hotel has a restaurant, a 24-hour fitness center, and free in-room WiFi.
This hotel has a restaurant where you can enjoy a bite to eat.
The 105 rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. Guests can expect to find free WiFi and 50-inch Smart TVs with digital channels and Netflix. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Coffee makers, free local calls, and ironing boards are other standard amenities.
Built in 2017, the brand new TownePlace Suites New Orleans Downtown/Canal Street features a 24-hour fitness center, a rooftop terrace, and free WiFi in public areas. Self parking is offered for USD 17 per night. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and a computer station.
Clean and friendly The staff was awesome and the hotel room was beautiful. I will be staying again soon
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It seems that you were unhappy with your stay. We love the opportunity to hear more about so we can recover the issues
Thank you for your review and for taking the time to let us know how we are doing. we appreciate your patronage.
there was an issue with our check in and room being lock not functioning but the staff put a lot of effort into correcting it and were very apologetic.
Thank you for choosing to stay with us and we are happy to know that we are able to turn the issue around for you. .
The hotel has no courtyard. I was harrassed by homeless people ( who sleep under bridge next to hotel ) when i would go outside to smoke. Some staff friendly others rude. Would not stay here again.
Good Evening, We are sorry that we didn't meet your expectation and that you was pleased with your stay. This is a learning experience for us and we hope that we can gain your trust with us again
Thank you for the great rating. Glad you enjoyed your stay.
Great place. Nice and clean. I would recommend to all.
Thank you for your feedback. It was much appreciated. We pride ourselves on our excellent customer service skills and rooms. We hope that you come back and visit us again.
Thank you for sharing your feedback and experience with us.