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TownePlace Suites New Orleans Downtown/Canal Street

3.0 star property

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Photo gallery for TownePlace Suites New Orleans Downtown/Canal Street

2 bars/lounges, lobby lounge, rooftop bar
Lobby
Premium bedding, pillowtop beds, desk, laptop workspace
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
1600 Canal Street, New Orleans, LA, 70112
  • Place, Canal Street
    ‪1 min walk‬
  • Place, Caesars Superdome
    ‪10 min walk‬
  • Place, Smoothie King Center
    ‪15 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪19 min drive‬

Room options

View all photos for Studio, 1 King Bed

Premium bedding, pillowtop beds, desk, laptop workspace

Studio, 1 King Bed

8.8 out of 10
Excellent
(22 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds | Premium bedding, pillowtop beds, desk, laptop workspace

Studio, 2 Queen Beds

9.8 out of 10
Exceptional
(32 reviews)
  • 455 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 498 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Panoramic Studio, 2 Queen Beds, City View

Panoramic Studio, 2 Queen Beds, City View | Premium bedding, pillowtop beds, desk, laptop workspace

Panoramic Studio, 2 Queen Beds, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 455 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • Bay view
  • 498 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Bedroom (Hearing Accessible)

  • 498 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, desk, laptop workspace

Studio, 1 King Bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed (Hearing Accessible)

Premium bedding, pillowtop beds, desk, laptop workspace

Studio, 1 King Bed (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, desk, laptop workspace

Studio, 2 Queen Beds (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 455 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds (Hearing Accessible)

Premium bedding, pillowtop beds, desk, laptop workspace

Studio, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 455 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, pillowtop beds, desk, laptop workspace

Studio, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

New Orleans

Located in New Orleans Central Business District, TownePlace Suites New Orleans Downtown/Canal Street is within a 5-minute walk of University Medical Center New Orleans and within 15 minutes of other popular attractions like Joy Theater. This 105-room, 3-star hotel has free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Canal Street - 1 min walk - 0.1 miles
  • Joy Theater - 5 min walk - 0.3 miles
  • Saenger Theatre - 6 min walk - 0.4 miles
  • Caesars Superdome - 10 min walk - 0.6 miles
  • Smoothie King Center - 15 min walk - 0.8 miles

Getting around

  • Canal at South Claiborne Stop - 2 min walk
  • New Orleans Union Passenger Terminal - 6 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 19 min drive

Restaurants

  • ‪PJ’s Coffee University Medical Center - ‬9 min walk
  • ‪PJ's Coffee - ‬11 min walk
  • ‪Holiday Inn Streetcar Restaurant - ‬10 min walk
  • ‪New Orleans Athletic Club - ‬9 min walk
  • ‪The Ruby Slipper - ‬8 min walk

About this property

TownePlace Suites New Orleans Downtown/Canal Street

At TownePlace Suites New Orleans Downtown/Canal Street, guests have access to a 24-hour gym, free WiFi in public areas, and a business center. Valet parking is available for USD 59.00 per night. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include coffee/tea in a common area, a computer station, and a free grocery shopping service.
50-inch Smart TVs come with digital channels and Netflix, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Kitchens, refrigerators, and microwaves are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 20 per night)
  • Self parking on site (USD 40 per night)
  • Valet parking on site (USD 59 per night)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Free continental breakfast available daily
  • 2 bars/lounges
  • Coffee and tea in common areas

Restaurants on site

  • Lobby Lounge
  • Vue, an ELEVATED rooftop

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Biodegradable coffee stirrers available
  • Built in 2017
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150.00 per accommodation, per stay, plus a deposit of USD 150.00 per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Up to 10 kids 1 year old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 40.00 per night
  • Valet parking fee: USD 59.00 per night
  • Nearby parking fee: USD 20 per night (499 ft away)
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4 PM—-2 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TownePlace Suites New Orleans Downtown/Canal Street Hotel
TownePlace Suites Downtown/Canal Street Hotel
TownePlace Suites Downtown/Canal Street
TownePlace Suites Canal
TownePlace Suites New Orleans Downtown/Canal Street Hotel
TownePlace Suites New Orleans Downtown/Canal Street New Orleans

Frequently asked questions

Is free cancellation available at TownePlace Suites New Orleans Downtown/Canal Street?

TownePlace Suites New Orleans Downtown/Canal Street provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at TownePlace Suites New Orleans Downtown/Canal Street?

As of Feb 17, 2026, prices found for a 1-night stay for 2 adults at TownePlace Suites New Orleans Downtown/Canal Street on Feb 24, 2026 start from $98.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of TownePlace Suites New Orleans Downtown/Canal Street?

This hotel is situated in New Orleans Central Business District within a 10-minute walk of Canal Street and Saenger Theatre. You'll also find Caesars Superdome and Bourbon Street less than a mile away.

Will I be able to park at TownePlace Suites New Orleans Downtown/Canal Street?

Yes, valet parking is offered for USD 59.00 per night.

Does TownePlace Suites New Orleans Downtown/Canal Street include a casino on the premises?

No, TownePlace Suites New Orleans Downtown/Canal Street doesn't have a casino.

Is there an indoor pool at TownePlace Suites New Orleans Downtown/Canal Street?

No, there is no indoor pool at this hotel.

Is TownePlace Suites New Orleans Downtown/Canal Street good for couples?

Couples will appreciate amenities at this hotel, including a pillowtop mattress and a kitchen in each guestroom with some featuring bay views.

Are there hot tubs at TownePlace Suites New Orleans Downtown/Canal Street?

No, this hotel doesn't have a spa tub.

Does TownePlace Suites New Orleans Downtown/Canal Street have a restaurant with a breakfast menu?

Yes, TownePlace Suites New Orleans Downtown/Canal Street serves free continental breakfast at Vue, an ELEVATED rooftop each morning.

Does TownePlace Suites New Orleans Downtown/Canal Street allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at TownePlace Suites New Orleans Downtown/Canal Street for a fee of USD 150.00 per accommodation, per stay. A deposit of USD 150.00 per stay is collected.

Are there connecting rooms at TownePlace Suites New Orleans Downtown/Canal Street?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to TownePlace Suites New Orleans Downtown/Canal Street?

The closest major airport to TownePlace Suites New Orleans Downtown/Canal Street is Louis Armstrong New Orleans Intl. Airport (MSY), which is 12.4 mi away (19 minutes by car).

Are there rooms with balconies that I can book at TownePlace Suites New Orleans Downtown/Canal Street?

No, there aren't any guestrooms with balconies at TownePlace Suites New Orleans Downtown/Canal Street.

TownePlace Suites New Orleans Downtown/Canal Street Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 537 out of 886 reviews
Rating 8 - Good. 228 out of 886 reviews
Rating 6 - Okay. 62 out of 886 reviews
Rating 4 - Poor. 25 out of 886 reviews
Rating 2 - Terrible. 34 out of 886 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jonathan

Stayed 1 night in Oct 2025

10/10 Excellent

Doniesha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 3 nights in Oct 2025

6/10 Okay

Stacey

Liked: Cleanliness, amenities
Parking is crazy expensive, but I did know this going there. *(sidenote: if you use the parking lot “separately” from hotel, you only pay half price. It’s the same parking lot the hotel uses and they monitor it anyways for hotel people. You’re not “guaranteed” a spot from hotel they say, but if you park and don’t move it and take trolley everywhere, like we did, you don’t have to worry about that.). Front ladies were very nice. Valet and male bartender upstarts on roof top, we’re not happy about their jobs. First room had broken tv and blind, so we had to move which sucked. Double check things before you unpack lol. Bed was comfy enough and pillows. Breakfast was very good every morning. Grab extra snacks if need be. Bar was a little over priced. It knew that going in anyways. Def take trolley to the French quarter. They were so happy and easy going.
Stayed 3 nights in Oct 2025

6/10 Okay

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
The property lost its charm quickly when I learned I was advised of 40 dollar self.park ((hotel charges you) and you go and park at the lot that is only $20. There is no value added benefit provided by hotel. Additionally we were up ALL night from ambulance and police sirens every night until 5:30 AM.
Stayed 5 nights in Oct 2025

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Oct 2025

10/10 Excellent

Jeorgina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room friendly staff nice bar
Stayed 2 nights in Oct 2025

6/10 Okay

Shawn

Liked: Room comfort
Disliked: Staff & service
Room was small and not cleaned well. Staff was totally absent. 30 Min to check in and most of that was waiting for someone to even show up. The breakfast was weak at best. $60 per day for parking!
Stayed 2 nights in Oct 2025

10/10 Excellent

Lorie

Traveled with family
Clean and quiet and fresh and nice clerks
Stayed 1 night in Oct 2025

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Patrick

Stayed 1 night in Oct 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great place to stay. Very nice.
Stayed 1 night in Oct 2025

8/10 Good

Larissa

Liked: Cleanliness, staff & service, property conditions & facilities
Was a nice range to do things and the hotel was clean and staff very friendly. Great view from roof top bar
Stayed 2 nights in Sep 2025

10/10 Excellent

martha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all around
Stayed 3 nights in Oct 2025

6/10 Okay

Charity

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
No room service claiming we needed to request for it.
Stayed 2 nights in Oct 2025

8/10 Good

James

Stayed 1 night in Oct 2025

10/10 Excellent

Maureen

Business traveler
Liked: Property conditions & facilities
Staff is so friendly, cheery and professional. Light switches and location related to what they do, a little confusing
Stayed 1 night in Oct 2025

10/10 Excellent

Kierra

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking the hotel Rip me out 200 dollars wen parking was only 5,00 a day is where they park my car at
Stayed 2 nights in Sep 2025

10/10 Excellent

Kierra

Business traveler
Liked: Property conditions & facilities
The only thing I didn’t like was the parking they charge me 59 dollars a day for parking & the area they park my car at was 5 dollars a day so they rip me off wen I could of just walk my car to that area smh
Stayed 1 night in Sep 2025

10/10 Excellent

Delano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was welcoming and friendly .Room was great and clean.
Stayed 7 nights in Sep 2025

2/10 Terrible

Sierra

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Stay clear of this hotel if you don’t want unknown outrageous charges on your card that they DO NOT notify you about. These people ended up maxing out my credit card for a weekend stay because of a parking fee. It was meant to be $40 ($20 per night) and they charged me over $3,000!!!!!! I got an alert from my credit card saying I went over the limit and couldn’t use it for all weekend because of this. After I had to reach out to them, they were saying they didn’t see the charge and I had to wait for a manager. When I spoke to the manager she told me the person put in the wrong number for the parking fee. They said they cancelled the transaction but it took almost a week to return to my card so I still could not use it during that stay. They did not refund me for the stay itself because I booked through Expedia.Otherwise they would have. I told Expedia this and they were essentially like it’s not their problem. I told them I would be getting a refund had I not booked through Expedia and just booked through this hotel and all they could say was sorry. Absolutely horrible customer service. Never experienced anything like this in my life. This is fraud to me. Do not book with Expedia if you are ever in a bind. They will not help you.
Stayed 2 nights in Sep 2025

10/10 Excellent

Janelle

Stayed 1 night in Sep 2025

8/10 Good

Kathryn

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff weren’t very efficient nor helpful. Our room wasn’t cleaned as scheduled (our other party’s room wasn’t either) and so we had to go ask for new towels. Breakfast options were nice! Parking deck was PRICEY but there was a cheap parking lot a block behind the hotel.
Stayed 3 nights in Jun 2025

10/10 Excellent

Natejai

Stayed 1 night in Sep 2025

10/10 Excellent

Gina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean and spacious. Bathroom was spacious as well. Will definitely return. Rooftop bar had great drinks and amazing view of the city.
Stayed 1 night in Sep 2025

4/10 Poor

David

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Buyer Beware! The hotel charges $40/night for off site parking ($59 if you use valet) - but the posted rate at the lot is $20. I asked the hotel desk about why the hotel charges twice the posted rate, they said it allows you to go and come as you please (which you could do if you self paid at the lot since there is no attendant and it is based off your license plate) and they said the hotel monitors your car in the lot (the lot is a block from the hotel, and after midnight the parking valet left so no one was monitoring the lot from the hotel). As I walked back after parking in the parking lot, I walked past people opening doing drugs on the sidewalk and was also approached by an aggressive panhandler. As we dropped off our bags in front of the hotel, there is water coming out of a hotel drain onto the sidewalk at the unloading zone. The sidewalk was dirty, and the water was mixing with the filth - not something you would want to set your bags in. The wet tiles were also very slick - several of our family members slipped on the wet sidewalk tiles. Thankfully everyone was able to catch themselves without fallling. We had two view rooms with awesome views, but in both rooms the black out blinds were not properly adjusted - some would only partially open, obscuring the view, and the chain was broken on one of the blinds. One of our two rooms had an unpleasant smell (thankfully the other room was OK). The rooftop view area was awesome, but when we went up there was a guy smo
Stayed 1 night in Sep 2025

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