Sonesta ES Suites New Orleans Convention Center

3.5 star property

Choose dates to view prices

Photo gallery for Sonesta ES Suites New Orleans Convention Center

Exterior
Egyptian cotton sheets, premium bedding, desk, laptop workspace
Terrace/patio
Terrace/patio
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
345 St Joseph St., New Orleans, LA, 70130
  • Place, National World War II Museum
    ‪5 min walk‬
  • Place, Ernest N. Morial Convention Center
    ‪5 min walk‬
  • Place, Julia Street Cruise Terminal
    ‪11 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, Multiple Beds (One Bedroom)

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

8.8 out of 10
Excellent
(79 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens)

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds (Two Bedroom Suite - 2 Queens - 2 Bath)

7.0 out of 10
Good
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Room, 1 Double Bed

  • Sleeps 1
  • 1 Double Bed

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About the neighborhood

New Orleans

Located in Arts/Warehouse District, Sonesta ES Suites New Orleans Convention Center is within a 5-minute walk of Ernest N. Morial Convention Center and within 15 minutes of other popular attractions like National World War II Museum. This 231-room, 3.5-star hotel has free breakfast along with conveniences like an outdoor pool and a 24-hour gym.

What's nearby

  • National World War II Museum - 5 min walk - 0.3 miles
  • Ernest N. Morial Convention Center - 5 min walk - 0.3 miles
  • Caesars New Orleans Casino - 10 min walk - 0.6 miles
  • Canal Street - 11 min walk - 0.6 miles
  • Julia Street Cruise Terminal - 11 min walk - 0.6 miles

Getting around

  • Saint Charles at Saint Joseph Stop - 5 min walk
  • New Orleans Union Passenger Terminal - 13 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Flamingo A-Go-Go - ‬2 min walk
  • ‪Hilton Complimentary Happy Hour - ‬6 min walk
  • ‪Cochon Restaurant - ‬3 min walk
  • ‪Pêche Seafood Grill - ‬4 min walk
  • ‪Cochon Butcher - ‬3 min walk

About this property

Sonesta ES Suites New Orleans Convention Center

Guests of Sonesta ES Suites New Orleans Convention Center have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is offered for USD 47 per night. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Guests can expect free WiFi and flat-screen TVs with digital channels and Netflix. Bathrooms offer hair dryers and free toiletries, and beds are dressed in Egyptian cotton sheets. Other standard amenities include kitchens, dining areas, and sitting areas. Weekly housekeeping is available.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 47 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • 700 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (30 inches high)
  • Lever door handles
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per week
  • 2 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 250 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: USD 47 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Residence Inn Aparthotel New Orleans Downtown
Residence Inn New Orleans Downtown
New Orleans Residence Inn
Residence Inn New Orleans Hotel New Orleans
Residence Inn New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown
Resince Inn riott New Orleans
Residence Inn by Marriott New Orleans Downtown
Sonesta ES Suites New Orleans Convention Center Hotel
Sonesta ES Suites New Orleans Convention Center New Orleans

Frequently asked questions

Is a free cancellation option available at Sonesta ES Suites New Orleans Convention Center?

Sonesta ES Suites New Orleans Convention Center offers free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Sonesta ES Suites New Orleans Convention Center?

As of Apr 23, 2026, prices found for a 1-night stay for 2 adults at Sonesta ES Suites New Orleans Convention Center on May 5, 2026 start from $122, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Sonesta ES Suites New Orleans Convention Center?

This hotel is situated in Arts/Warehouse District within a 10-minute walk of National World War II Museum and Magazine Street. You'll also find Canal Street and Caesars New Orleans Casino less than a mile away.

Is there parking available at Sonesta ES Suites New Orleans Convention Center?

Yes, valet parking is offered for USD 47 per night with in/out privileges. Wheelchair-accessible van parking is also available for guests.

Does Sonesta ES Suites New Orleans Convention Center have a casino on the premises?

No, Sonesta ES Suites New Orleans Convention Center doesn't have a casino.

Is there an indoor pool at Sonesta ES Suites New Orleans Convention Center?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Sonesta ES Suites New Orleans Convention Center good for couples?

Amenities that appeal to couples at this hotel include Egyptian cotton sheets, Netflix, and a kitchen.

Are there hot tubs at Sonesta ES Suites New Orleans Convention Center?

No, there isn't a spa tub at this hotel.

Does Sonesta ES Suites New Orleans Convention Center have a restaurant that serves breakfast?

Sonesta ES Suites New Orleans Convention Center offers free buffet breakfast each morning though there is no restaurant.

Does Sonesta ES Suites New Orleans Convention Center allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Sonesta ES Suites New Orleans Convention Center for a fee of USD 75 per accommodation, per week. The property also provides food and water bowls.

Are there connecting rooms at Sonesta ES Suites New Orleans Convention Center?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Sonesta ES Suites New Orleans Convention Center?

The closest major airport to Sonesta ES Suites New Orleans Convention Center is Louis Armstrong New Orleans Intl. Airport (MSY), which is 15.6 mi away (20 minutes by car).

Are there rooms with balconies at Sonesta ES Suites New Orleans Convention Center?

No, there aren't any guestrooms at Sonesta ES Suites New Orleans Convention Center that offer a balcony.

Sonesta ES Suites New Orleans Convention Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1703 out of 2995 reviews
Rating 8 - Good. 695 out of 2995 reviews
Rating 6 - Okay. 329 out of 2995 reviews
Rating 4 - Poor. 119 out of 2995 reviews
Rating 2 - Terrible. 149 out of 2995 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jerry Glenn, Banning

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Apr 2026

10/10 Excellent

Ticina

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is so perfectly spaced we walk to the outlet we walk to the Riverwalk we could walk to the trolleys we walk to the aquarium we walk to the walking tours everything was between a 7:00 and 30 minute walk. The hotel is old you can tell it's old but it's beautiful. And the staff is amazing breakfast was delicious the pool was nice and cool. They have a tennis court / basketball court. They have a gym. They don't come and service your room everyday but if you call they will. The products they have in the bathroom and shower are really great my daughter has sensitive skin and it didn't make her break out. It's so good I recommended it to all my friends and my mom the next time they come to New orleans. It definitely helped our stay the room was so spacious and so clean. The view was immaculate. And the AC was acing
Stayed 3 nights in Apr 2026

10/10 Excellent

Jessica

Liked: Cleanliness
Everything was good
Stayed 1 night in Mar 2026

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent setting! Very relaxing!
Stayed 3 nights in Mar 2026

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and modern. Included breakfast was a great per.
Stayed 4 nights in Jan 2026

8/10 Good

Ryan

Stayed 1 night in Dec 2025

8/10 Good

Leann, Greeley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was OK. It was reasonably clean. Some places were old and dated. The smoking and Vaping on the patio and pool area was too much.
Stayed 4 nights in Jan 2026

4/10 Poor

Aheisha

Traveled with family
Disliked: Staff & service
The room smelled like a mix of mildew and cigarettes. The front desk staff attitudes was as if they didn’t want to be there. They acted like we were getting on their nerves when we ask a question. Our third and last day I ask the front desk staff for a towel and wash cloth around 6:30am. They said they would bring it to my room. At 10:00 I had to go back down stairs to ask again. again. At t
Stayed 3 nights in Jan 2026

10/10 Excellent

Dr. Jose Javier

Stayed 3 nights in Jan 2026

6/10 Okay

Donyella

Housekeeping did not clean the room thoroughly; previous occupants left some items behind; the bathroom supplies were not replenished; the vents and ceiling fans were dusty. Check-in and Parking: You must go through the valet, hand them the keys, then go to the lobby to check in, since there is no place to park for that short moment. We felt safe, breakfast was great, and the staff were great.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kathy

Stayed 1 night in Jan 2026

10/10 Excellent

Kaylee

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and all staff we interacted with was absolutely wonderful! Will definitely stay there again
Stayed 2 nights in Jan 2026

6/10 Okay

Candice

Traveled with family
Disliked: Cleanliness, amenities
The staff was nice, but the room smelled of smoke which made all of my clothes smell like smoke… I don’t smoke. The bed was also extra firm which made my back hurt. I did, however, like that they had liquid soap for handwashing in the room instead of the usual bar soap in many other hotels. Overall, I would not recommend this hotel.
Stayed 1 night in Jan 2026

4/10 Poor

Candice

Stayed 3 nights in Jan 2026

8/10 Good

FREDDY ALBERTO

Stayed 2 nights in Jan 2026

8/10 Good

JoAnn

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Needs some room updates. Shower faucet leaking, dripping. Mattress on sofa bed needs replacing. Hallways could be vacuumed more often, not real clean. But staff was great, friendly, helpful.
Stayed 1 night in Jan 2026

10/10 Excellent

Chrystal Brown

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in town for a Volleyball tournament, and oir stay was WONDERFUL! Everyone was so kind-- all staff! Everything was clean. Beds were comfortable. Breakfast was great-- many options of hot, cold and dry foods. Even fruits. Parking near by. Many dining options in walking distance. And just a 5-7 minute walk to Convention Center.
Stayed 2 nights in Jan 2026

10/10 Excellent

Paulina

Stayed 3 nights in Jan 2026

8/10 Good

Dottie

Liked: Cleanliness
Stayed 3 nights in Jan 2026

6/10 Okay

Emily

Stayed 3 nights in Jan 2026

10/10 Excellent

Dilek

Liked: Cleanliness, property conditions & facilities
Good experience.
Stayed 2 nights in Dec 2025

10/10 Excellent

Paulette

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a nice clean hotel. Loved the area, convince to port and Fulton garage parking. Rooms are huge for the price
Stayed 1 night in Jan 2026

4/10 Poor

Carmenthis

Traveled with family
Liked: Cleanliness
We booked the one bedroom with sleeper sofa. The beds and mattresses were horrible. Not enough covering for beds was supplied. Had to call to have a new shower head installed. The "breakfast buffet" that is advertised is nothing more than the instant continental breakfasts that are sullied at average hotels. Nothing extra. Parking arrangements are ridiculous. Site says free parking but parking is NOT free all the time. Only during certain hours. Hotel is a bit outdated and certainly not the quality that I have experienced at other Sonesta brands
Stayed 2 nights in Jan 2026

8/10 Good

Marcelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel served its purpose. Nothings fancy but it was clean and provided the necessities. The coffee at breakfast was very good. The food was well attended to and had a good variety of choices.
Stayed 1 night in Jan 2026

10/10 Excellent

Shelby

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service and room was clean
Stayed 2 nights in Jan 2026