Sonesta ES Suites New Orleans Convention Center

3.5 star property

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Photo gallery for Sonesta ES Suites New Orleans Convention Center

Exterior
Lobby
Terrace/patio
Terrace/patio
Egyptian cotton sheets, premium bedding, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
345 St Joseph St., New Orleans, LA, 70130
  • Place, Ernest N. Morial Convention Center
    ‪5 min walk‬
  • Place, National World War II Museum
    ‪5 min walk‬
  • Place, Julia Street Cruise Terminal
    ‪10 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, Multiple Beds (One Bedroom)

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

9.0 out of 10
Wonderful
(65 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens)

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds (Two Bedroom Suite - 2 Queens - 2 Bath)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Room, 1 Double Bed

  • Sleeps 1
  • 1 Double Bed

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About the neighborhood

New Orleans

Located in Arts/Warehouse District, Sonesta ES Suites New Orleans Convention Center is within a 5-minute walk of Ernest N. Morial Convention Center and within 15 minutes of other popular attractions like Canal Street. This 231-room, 3.5-star hotel has free breakfast along with conveniences like an outdoor pool and a 24-hour gym.

What's nearby

  • Ernest N. Morial Convention Center - 5 min walk - 0.3 miles
  • National World War II Museum - 5 min walk - 0.3 miles
  • Julia Street Cruise Terminal - 10 min walk - 0.5 miles
  • Caesars New Orleans Casino - 10 min walk - 0.6 miles
  • Canal Street - 11 min walk - 0.6 miles

Getting around

  • Saint Charles at Saint Joseph Stop - 5 min walk
  • New Orleans Union Passenger Terminal - 13 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Hilton Complimentary Happy Hour - ‬6 min walk
  • ‪Flamingo A-Go-Go - ‬2 min walk
  • ‪Pêche Seafood Grill - ‬4 min walk
  • ‪Cochon Restaurant - ‬3 min walk
  • ‪Cochon Butcher - ‬3 min walk

About this property

Sonesta ES Suites New Orleans Convention Center

Guests of Sonesta ES Suites New Orleans Convention Center have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is offered for USD 47 per night. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Guests can expect free WiFi and flat-screen TVs with digital channels and Netflix. Bathrooms offer hair dryers and free toiletries, and beds are dressed in Egyptian cotton sheets. Other standard amenities include kitchens, dining areas, and sitting areas. Weekly housekeeping is available.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 47 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • 700 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Ceiling hoist
  • Elevator (41 inch wide door)
  • Handrails in stairways (30 inches high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per week
  • 2 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 250 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: USD 47 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Residence Inn Aparthotel New Orleans Downtown
Residence Inn New Orleans Downtown
New Orleans Residence Inn
Residence Inn New Orleans Hotel New Orleans
Residence Inn New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown
Resince Inn riott New Orleans
Residence Inn by Marriott New Orleans Downtown
Sonesta ES Suites New Orleans Convention Center Hotel
Sonesta ES Suites New Orleans Convention Center New Orleans

Frequently asked questions

Is a free cancellation option available at Sonesta ES Suites New Orleans Convention Center?

Sonesta ES Suites New Orleans Convention Center offers free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Sonesta ES Suites New Orleans Convention Center?

As of Mar 7, 2026, prices found for a 1-night stay for 2 adults at Sonesta ES Suites New Orleans Convention Center on Apr 1, 2026 start from $107, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Sonesta ES Suites New Orleans Convention Center?

This hotel is situated in Arts/Warehouse District within a 10-minute walk of Magazine Street and National World War II Museum. You'll also find Canal Street and Caesars New Orleans Casino less than a mile away.

Is there parking available at Sonesta ES Suites New Orleans Convention Center?

Yes, valet parking is offered for USD 47 per night with in/out privileges. Wheelchair-accessible van parking is also available for guests.

Does Sonesta ES Suites New Orleans Convention Center have a casino on the premises?

No, Sonesta ES Suites New Orleans Convention Center doesn't have a casino.

Is there an indoor pool at Sonesta ES Suites New Orleans Convention Center?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Sonesta ES Suites New Orleans Convention Center good for couples?

Amenities that appeal to couples at this hotel include premium bedding, Netflix, and a kitchen.

Are there hot tubs at Sonesta ES Suites New Orleans Convention Center?

No, there isn't a spa tub at this hotel.

Does Sonesta ES Suites New Orleans Convention Center have a restaurant that serves breakfast?

Sonesta ES Suites New Orleans Convention Center offers free buffet breakfast each morning though there is no restaurant.

Does Sonesta ES Suites New Orleans Convention Center allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Sonesta ES Suites New Orleans Convention Center for a fee of USD 75 per accommodation, per week. The property also provides food and water bowls.

Are there connecting rooms at Sonesta ES Suites New Orleans Convention Center?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Sonesta ES Suites New Orleans Convention Center?

The closest major airport to Sonesta ES Suites New Orleans Convention Center is Louis Armstrong New Orleans Intl. Airport (MSY), which is 15.6 mi away (20 minutes by car).

Are there rooms with balconies at Sonesta ES Suites New Orleans Convention Center?

No, there aren't any guestrooms at Sonesta ES Suites New Orleans Convention Center that offer a balcony.

Sonesta ES Suites New Orleans Convention Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1702 out of 2988 reviews
Rating 8 - Good. 700 out of 2988 reviews
Rating 6 - Okay. 322 out of 2988 reviews
Rating 4 - Poor. 121 out of 2988 reviews
Rating 2 - Terrible. 143 out of 2988 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and modern. Included breakfast was a great per.
Stayed 4 nights in Jan 2026

8/10 Good

Daniel

Stayed 2 nights in Dec 2025

6/10 Okay

Erica

Traveled with family
Disliked: Amenities, property conditions & facilities
Room: We booked a suite in order to use the sofa bed. That wasn't possible because the mattress was so flimsy that the springs stuck thru. We requested a roll away bed, but none available. Also, asked for two blankets to create a mattress, but they were never delivered.
Stayed 4 nights in Dec 2025

10/10 Excellent

Yulia

Stayed 1 night in Dec 2025

8/10 Good

Tiara

Traveled with group
Liked: Cleanliness, staff & service, amenities
Clean room , great area
Stayed 1 night in Dec 2025

10/10 Excellent

gonzalo

Liked: Cleanliness, staff & service, amenities
Ok god
Stayed 3 nights in Dec 2025

10/10 Excellent

john

Traveled with family
Liked: Amenities
All was enjoyable and staff pleasant..
Stayed 2 nights in Dec 2025

4/10 Poor

Antony

Business traveler
Liked: Amenities
To slow at front desk
Stayed 1 night in Dec 2025

6/10 Okay

Hendrik

Business traveler
Liked: Staff & service, amenities
Disliked: Cleanliness
Staff were nice and it was a nice room. The room wasn’t cleaned properly. There was trash from the previous guest under the sink in the kitchen and there were used small towels over the shower curtain bar.
Stayed 3 nights in Dec 2025

10/10 Excellent

Saurabh

Stayed 3 nights in Nov 2025

10/10 Excellent

Ian

Business traveler
Liked: Amenities, property conditions & facilities
Great place to stay. Convenient to restaurants and convention center
Stayed 3 nights in Dec 2025

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Shower head sprayed all over the place and wasnt adjustable. Mattress had a large indentation on one side indicating it was old and needed replacing. Place was clean and everyone was very nice
Stayed 4 nights in Nov 2025

10/10 Excellent

EDWARD P

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. The staff was super friendly and accommodating with our needs. They noticed when you came and went. They gave helpful tips about the area. The room was clean, bed was comfy and the kitchenette was well stocked. The location was convenient to many attractions that New Orleans has to offer, such as the WWII Museum. There was a nice dog park, pool, bbq and basketball/tennis courts, even a convenient laundromat. Rolling luggage racks made loading and unloading our vehicle nice and easy. What really stood out was the manager, Taylor, who went out of his way to ensure we had everything we needed. Each day he would greet us and ask us. He was genuine and really cared so we felt like VIPs. We would definitely stay here again and recommend it to others. Best hotel stay we’ve had in quite a while!
Stayed 2 nights in Nov 2025

10/10 Excellent

Lynell

Stayed 1 night in Dec 2025

10/10 Excellent

Dazja

Traveled with family
Liked: Cleanliness, staff & service, amenities
Hospitality was amazing! Room was clean and spacious! Great location
Stayed 5 nights in Nov 2025

10/10 Excellent

Hays

Liked: Amenities
Nice pool great breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
the front desk staff was absolutely amazing!
Stayed 4 nights in Nov 2025

10/10 Excellent

Hillary

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kristi

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great stay! We was in New Orleans for the Bayou Classic. We loved the room, it was a one bed room suite. The staff was very helpful. The valate parking was excellent. Definitely will stay here again.
Stayed 3 nights in Nov 2025

10/10 Excellent

SHUNQUANETTE

Liked: Cleanliness, amenities, property conditions & facilities
Efficient
Stayed 1 night in Nov 2025

10/10 Excellent

Rosemarie

Liked: Cleanliness, staff & service, amenities
The room was great! Ken at the front desk was amazing!! The staff were so friendly and kind! Breakfast was really good! The dog park and the grounds were clean. The pool was well cared for.
Stayed 4 nights in Nov 2025

10/10 Excellent

Donald

Stayed 1 night in Nov 2025

10/10 Excellent

Susanna

Liked: Cleanliness, property conditions & facilities
This is a great property. The location is near good restaurants and is in walking distance of trolley and bus stops. The breakfast was excellent and fresh, and the common areas outside are inviting and comfortable. Sierra and Ken were very helpful at the front desk. Everything seemed really clean and well maintained.
Stayed 4 nights in Nov 2025

10/10 Excellent

Pooja

Stayed 4 nights in Oct 2025

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room, wonderful breakfast, great location!
Stayed 5 nights in Nov 2025