Family Resorts in New Haven, New Haven

"Our room was noisy, police sirens every 5 minutes through the night combined with a broken air vent, the motor was making very loud screeching noises. We requested service and nothing was done about it. The area (Yale) is a true eye opening experience that was unexpected. We were approached by beggars for money to buy alcohol within 15 seconds of walking out of the hotel, the public transit (across the street) is dirty and trash on the street everywhere. Making a change in the community starts at home Yale administrators and students! How do you walk outside and don’t see that action even a very small one can brighten the day and start a better future in your own neighborhood! I was appalled by the neglect and obvious blind eye to the need in this area! I didn’t sleep but briefly after I bought earplugs at the CVS where even chocolate and toothpaste were under locked plastic cases. I feel spoiled in New Orleans and never thought I’d ever say this. The best part of our stay were the maid service, they are amazing, sweet, attentive and should be paid a fortune for the excellent etiquette of service and job they do every day! I would not return to this area or hotel since good sleep is my way to start a great new day."

"Room was filthy, sink had coffee stains in it the walls had stains on them. The windows couldn’t see out of them. Hallway smells like butt and cigarettes Def won’t be coming back wish I never spent the night, such a waste of money"

"The staff at the front desk were extremely helpful and friendly. We only stayed one night as we were there for a graduation and it was conveniently located to where we had to go. However, if I ever find myself in the area again, I would definitely stay there."