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Recent guest reviews

Very personable and professional staff!!! Covid ready and clean.

I have stayed at this hotel with my family on several occasions. This time I was disappointed in my stay. It started off well with the General Manager greeting us and creating a quick and easy check-in experience. Unfortunately, my other trips to the front desk were met with long lines and less pleasant staff. In addition, one of the main reasons we stayed at this hotel was because of the pool, which we love because of the private 30-minute time slots for families. Unfortunately, it broke down during our stay and was not fixed at least 24 hours later. Finally, on the last night of our stay, there was an incredibly strong stench of marijuana coming into our room. I called the front desk close to midnight to inform them and ask what could be done. They told me they couldn’t do anything about it. I asked about their “no smoking policy,”which they explained at check-in. They said that they couldn’t go around and knock on doors, but that the person would be charged if evidence of smoking was found. This didn’t help the suffocating smell and the fact that our eyes were burning in the middle of the night. I was disgusted by the lack of concern and willingness to do anything about this, as I expressed that I had two young children in my room breathing this in. We should not have been forced to be exposed to second-hand marijuana inhalation. All I could do was climb to close vents near the ceiling and use the towels to try to block the air flow coming from beneath the doors.

night staff was great, food was not the best, morning shift manager came off very rude, breakfast was great

Great customer service 👍😊 very clean and respectful

The room just smelled like boiled eggs and the bathrooms water wouldn’t drain other that that it was a nice stay beautiful setup more for small families, business trips or couples.

Hotel is very tired! Staff is nice but there was an issue with our card. Bed was uncomfortable, there were hairs all over the room. Hotel needs a much needed “re-vamp” but it was fine for the night.

VERY quiet room....decent breakfast. Newly renovated.

Very clean, affordable, and comfortable. The only disappointment was that the bar was closed so we had to go off-site for dinner.

Staff at check in were helpful and nice to me..thank you!

Nice hotel. The breakfast is fantastic. The room is big and nice

Good value for the quality. Staff was friendly and professional

Honestly its not what i expected, the rooms was very out dated and old fashion it didnt feel or look like a suite at all,i think they designed the place to trap u to buy the simplest amenities from them, there was another Marriott connected to the hotel called the Residents Inn it seemed more like a better place even though I did not see the rooms because when we went there to visit the pool side they served there guest with food by poolside and that alone puts it over the top more than the SpringHill Suites around the same time going inside of the SpringHill Suites they were serving old still looking M&M cookies, it didn't offer anything to make us feel like a real guest and that's without even seeing how the rooms look in the Resident Inn I've been to a whole lot of hotels and I do not know how in the world this Hotel has ratinga 4 stars or better that's actually what first Lord me to this hotel SMH, but me and my family made the best of it

Check in and out was a breeze. They have an indoor pool which was a pleasant surprise I overlooked when booking. Breakfast was delicious the staff was friendly.

Check in easy and they even asked if I had a preference on room location and we love their breakfasts-they have more variety then most places and the quality is good.

Excellent service, great location, fast and professional assistance.

Comfortable, clean and convenient. Able to check in early. Love the noon checkout.

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Silver Sands State Park is within 2 miles (3 km) of Springhill Suites Milford while other popular attractions such as Walnut Beach are within 3 miles (5 km). This 3-star hotel has 124 guestrooms and offers an indoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

Free buffet breakfast is included with your stay. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge.


Rooms

All 124 air-conditioned accommodations feature sitting areas. Guests can expect to find free WiFi and wired Internet, plus Smart TVs with cable channels and Netflix. Other standard amenities include sofa beds, microwaves, and refrigerators.


Property features

At Springhill Suites Milford, guests enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and express check-out.

Room options

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Suite, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 5

Guest reviews for Springhill Suites Milford

Everyone (19) Business (2) Couples (6) Family (5) Friends (2)
5
Family

Very personable and professional staff!!! Covid ready and clean.

By on Mar 3, 2021

2
Family with small children Family

I have stayed at this hotel with my family on several occasions. This time I was disappointed in my stay. It started off well with the General Manager greeting us and creating a quick and easy check-in experience. Unfortunately, my other trips to the front desk were met with long lines and less pleasant staff. In addition, one of the main reasons we stayed at this hotel was because of the pool, which we love because of the private 30-minute time slots for families. Unfortunately, it broke down during our stay and was not fixed at least 24 hours later. Finally, on the last night of our stay, there was an incredibly strong stench of marijuana coming into our room. I called the front desk close to midnight to inform them and ask what could be done. They told me they couldn’t do anything about it. I asked about their “no smoking policy,”which they explained at check-in. They said that they couldn’t go around and knock on doors, but that the person would be charged if evidence of smoking was found. This didn’t help the suffocating smell and the fact that our eyes were burning in the middle of the night. I was disgusted by the lack of concern and willingness to do anything about this, as I expressed that I had two young children in my room breathing this in. We should not have been forced to be exposed to second-hand marijuana inhalation. All I could do was climb to close vents near the ceiling and use the towels to try to block the air flow coming from beneath the doors.

By on Feb 16, 2021

2
Everyone

By on Feb 16, 2021

3
Business Business

night staff was great, food was not the best, morning shift manager came off very rude, breakfast was great

By on Jan 7, 2020

Review comment responded on Jan 12, 2020

Thanks for staying with us. We appreciate your feedback!

5
Everyone

By on Dec 8, 2019

Review comment responded on Jan 5, 2020

Thank you for staying with us . We appreciate your feedback

3
Everyone

By on Apr 7, 2019

Review comment responded on May 6, 2019

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

5
Everyone

By on Mar 11, 2019

Review comment responded on May 6, 2019

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

5
Partner Couples

Great customer service 👍😊 very clean and respectful

By on Mar 11, 2019

Review comment responded on May 6, 2019

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4
Everyone

The room just smelled like boiled eggs and the bathrooms water wouldn’t drain other that that it was a nice stay beautiful setup more for small families, business trips or couples.

By on Feb 23, 2019

3
Everyone

Hotel is very tired! Staff is nice but there was an issue with our card. Bed was uncomfortable, there were hairs all over the room. Hotel needs a much needed “re-vamp” but it was fine for the night.

By on Dec 26, 2018

Springhill Suites Milford

50 Rowe Ave, Milford, CT 06460
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